tidBiTS
Informs and engages the UNB community on IT developments and news

Tips to help you travel cyber-safely

tidBiTS

Posted: June 7, 2019 10:10:00 AM ADT

Category: IT Security , General Interest , Tips and Tricks


Travelling outside of Canada this summer for work or vacation? Here are some best practices for keeping your devices and information safe and secure during your travels: Remember, border agents have the right to access all your devices, including phones, tablets, laptops and even USB keys. Avoid travelling with sensitive information on your devices. If you must travel with sensitive data, save your files to the cloud (using your UNB Office 365 email or OneDrive) rather than directly on your...

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Keep track of all your passwords with a password manager

tidBiTS

Posted: May 29, 2019 12:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


Having a hard time remembering all your passwords? All passwords should be unique and complex, but keeping track of dozens of them can be challenging to say the least. That’s where a password manager can help. A password manager is an application that safely stores and creates complex, unique passwords for your convenience. There are many available, but UNB recommends Dashlane and LastPass – they’re free and can be used for all types of devices and systems. Just make sure...

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Take time for digital spring cleaning

tidBiTS

Posted: May 24, 2019 12:00:00 AM ADT

Category: General Interest , Tips and Tricks , IT Security


In the span of a year we can accumulate a lot of digital “clutter”, from apps we don’t use anymore, to unorganized files we plan on sorting through later, to email trash bins overflowing with junk mail. A bit of digital spring cleaning can go a long way in helping you not only feel more organized, but also keep your personal information and accounts secure. This spring, give these digital cleaning tips a try: Make sure all your software and apps are up to date Review your...

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Watch out for fake CRA tax refund emails

tidBiTS

Posted: May 13, 2019 12:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


This time of year, cyber criminals often send emails claiming to be from the Canadian Revenue Agency (CRA) letting you know your tax refund is available and to click a link to claim your refund. Don’t fall for a tax refund scam - if you receive an email like this, do not click any links or open any attachments. Instead, log in to your CRA account directly from the CRA website and you’ll be able to see any legitimate statements or refund messages within your account.  Learn...

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A quick and easy way to check if your online accounts are at risk

tidBiTS

Posted: May 8, 2019 12:00:00 AM ADT

Category: IT Security , General Interest , Tips and Tricks


We use our email addresses to sign up for countless online services, from loyalty reward programs for our favourite shopping sites, to social media accounts, to subscriptions to eNewsletters and more. Unfortunately, these sites are also popular targets for cyber criminals trying to steal user information. So how can you know if your email address or other personal information is at risk? Visit haveibeenpwned.com and enter any email address(es) you use to sign up for online services. If the...

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Beware of gift card email scams

tidBiTS

Posted: January 30, 2019 12:00:00 AM AST

Category: General Interest , Tips and Tricks , IT Security


An email scam has recently been targeting UNB, appearing to come from a trustworthy UNB source such as a fellow faculty or staff member asking you to “do them a favour” and purchase gift cards on the university’s behalf. The email claims you’ll be reimbursed by UNB for the purchase. Don’t get caught up in a gift card scam. If you receive an email like this: Ask yourself: does the person requesting the gift cards have the authority to do so, or the authority to...

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New Collection #1 Data Breach - is your information at risk?

tidBiTS

Posted: January 23, 2019 12:00:00 AM AST

Category: IT Security , Tips and Tricks , General Interest , IT Security Alerts , Design Desk


Earlier this month, a large collection of credential stuffing lists (combinations of email addresses and passwords used to hijack accounts on other services) was discovered being distributed on a popular hacking forum. The data contained almost 2.7 billion records including 773 million unique email addresses alongside passwords those addresses had used on other breached services. This aggregate mass of credentials called ‘Collection #1’ has been prominent in the news lately. ITS...

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Recycle your old personal electronics in a UNBF e-waste bin

tidBiTS

Posted: December 4, 2018 12:00:00 AM AST

Category: General Interest , News , Tips and Tricks


Do you have old or broken electronic devices at home that you’re not sure what to do with? UNB has three e-waste recycling bins on the Fredericton campus to make it easy for you to dispose of small, unwanted personal electronic items, from batteries and inkjet cartridges to cell phones and digital cameras. Help make UNBF and our community a little greener by bringing your e-waste to one of the bins located: Outside the ITS department in Head Hall (D level) In the University Bookstore...

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Tips to keep your data and devices safe during international travels

tidBiTS

Posted: July 13, 2018 12:00:00 AM ADT

Category: IT Security , Tips and Tricks , General Interest


Planning a trip outside of Canada? Before you go, familiarize yourself with these best practices for keeping your devices and data safe during your travels. 1. Avoid traveling with sensitive information on your devices. If you must travel with sensitive data, save your files to the cloud (using your UNB Office 365 email or OneDrive) rather than directly on your device. 2. Temporarily remove any apps that hold personal information from your device and wait until you’ve arrived before...

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O365 Calendars – Tips and Tricks

tidBiTS

Posted: March 6, 2018 12:00:00 AM AST

Category: General Interest , Tips and Tricks


Join tidBiTS as we continue our series about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account.  In our eighth and final post in the O365 series, we’re taking a closer look at tips and tricks for using O365 Calendars. Access your O365 Calendar easily Your O365 Calendar can be accessed through the Outlook Web App (the "Email" link in your myUNB portal), through the Outlook client installed on your computer, or through the...

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O365 Mail - Tips and Tricks

tidBiTS

Posted: February 22, 2018 12:00:00 AM AST

Category: General Interest , Tips and Tricks


Join tidBiTS as we continue our series about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account. In the seventh post in our O365 series, we’re taking a closer look at tips and tricks for using O365 Mail. Access your O365 Mail easily O365 Mail can be accessed through the Outlook Web App (the "Email" link in your myUNB portal), through the Outlook client installed on your computer, or through the Outlook mobile apps for...

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Connect with colleagues using Skype for Business

tidBiTS

Posted: February 9, 2018 12:00:00 AM AST

Category: Tips and Tricks , General Interest


Join tidBiTS as we continue our series about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account.  In the sixth post in our O365 series, we’re taking a closer look at Skype for Business. What is Skype for Business? Skype for Business (previously known as Microsoft Lync) is a communication tool you can use for: Instant messaging Voice and video calling for online meetings Screen sharing Presence – See when your...

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A Brief Introduction to SharePoint

tidBiTS

Posted: January 23, 2018 12:00:00 AM AST

Category: Tips and Tricks , General Interest


Join tidBiTS as we continue our series about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account.  In the fifth post in our O365 series, we’re taking a closer look at using SharePoint. What is SharePoint? SharePoint is a collaboration platform accessible through your internet browser. In general, a SharePoint site is made up of site pages and "apps", including document libraries, shared calendars, contact lists, and more....

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Using O365 Groups

tidBiTS

Posted: January 5, 2018 12:00:00 AM AST

Category: Tips and Tricks , General Interest


Join tidBiTS as we continue to share our series about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account. In the fourth post in our O365 series, we’re taking a look at using O365 Groups. What are O365 Groups? O365 Groups are a collaboration tool that provides a space for you and the people you choose to add as group members to: Share documents and files Access a shared calendar Access a shared OneNote notebook Create...

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Using Web Apps in O365

tidBiTS

Posted: December 13, 2017 12:00:00 AM AST

Category: General Interest , Tips and Tricks


In the coming weeks, tidBiTS will be sharing a series of posts about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account. In our third post in this series, we’re taking a look at using Office 365 web apps. What are the Office 365 web apps? The O365 web apps (also called “Office Online”) are online versions of Microsoft Word, PowerPoint, Excel, and OneNote. These run directly in your internet browser (including...

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Syncing your OneDrive

tidBiTS

Posted: December 1, 2017 12:00:00 AM AST

Category: Tips and Tricks , General Interest


In the coming weeks, tidBiTS will be sharing a series of posts about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account. In our second post in this series, we’re taking a look at syncing your OneDrive account. (Missed our first post? Check it out). Why should I sync my OneDrive? When your OneDrive is synced to your computer, you can work on files you have saved to OneDrive even when you’re offline. Any changes you...

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Getting started with your Office 365 OneDrive

tidBiTS

Posted: November 15, 2017 12:00:00 AM AST

Category: General Interest , Tips and Tricks


In the coming weeks, tidBiTS will be sharing a series of posts about the many tools and services available to faculty, staff and students through your UNB Office 365 (O365) account.  To kick things off, we’re giving you the inside scoop on OneDrive.  What is OneDrive? OneDrive is an easy-to-access file storage service built into Office 365. Saving your files in your OneDrive lets you access them anywhere you have an internet connection. All the data saved in your OneDrive...

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Tips to protect your accounts from data breaches

tidBiTS

Posted: October 30, 2017 12:00:00 AM ADT

Category: Tips and Tricks , IT Security , General Interest


It’s National Cyber Security Awareness Month. Take some extra steps this October to protect your accounts and information from falling into the wrong hands. Minimize your risk of having your personal accounts compromised in a data breach: Use strong passwords for all your accounts. Limit your exposure by disabling any accounts you don't use or need anymore. Subscribe to a free service like haveibeenpwned.com to notify you when personal accounts linked to your email address...

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Boost your social media safety for Cyber Security Awareness Month

tidBiTS

Posted: October 25, 2017 12:00:00 AM ADT

Category: General Interest , Tips and Tricks , IT Security


It’s National Cyber Security Awareness Month. Take some extra steps this October to protect yourself online. Social media is a great way to connect with family and friends, but your contacts may not be the only ones perusing your profiles - hackers often browse social media sites to collect personal information about you to pursue their nefarious work. Here are some tips to help keep your social media accounts safe: Protect your identity Use different usernames and passwords for your...

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Protect your personal computer with free antivirus software

tidBiTS

Posted: October 17, 2017 12:00:00 AM ADT

Category: General Interest , Tips and Tricks , News , IT Security


It’s National Cyber Security Awareness Month. Take some extra steps this October to protect your devices and information from security threats. Why not start with antivirus software you can download for free. Sophos Home is ITS’s recommended antivirus software for personal (non-UNB) computers. This award-winning software is available for free for Mac and Windows and can help protect your personal computer from malware, viruses, ransomware, and more. Download Sophos...

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5 Ways to Protect your Personal Computer from Security Threats

ITS

Posted: October 12, 2017 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , IT Security


It’s National Cyber Security Awareness Month! Join ITS in building a more cyber-safe UNB this October - take the time to review your online safety practices and protect your personal computer from security threats: Turn on your firewall Firewalls are the first line of defense: they block connections to unknown or phony sites and prevent viruses and hackers from accessing your computer. Your computer operating system has a firewall that can be turned on very easily.  Update your wifi...

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Tips to help you stay safe while shopping online this holiday season

tidBiTS

Posted: October 6, 2017 12:00:00 AM ADT

Category: Tips and Tricks , General Interest , IT Security


The holiday shopping season has started and rather than deal with big crowds, cramped parking lots and cold weather, you may opt to shop in your pajamas from the comfort of your own home.  If you’re shopping online this holiday season, here are 5 tips to keep in mind to make your experience safer: Look for the padlock Trustworthy online retailers use secure technologies to make sure your personal information is protected. Look for the padlock in your web browser address bar or for...

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4 Ways to Prevent Your Laptop from Overheating

ITS

Posted: September 28, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Now that the semester is well underway, do you find yourself using your laptop a lot more than you used to? Here are 4 ways to help keep your device cool when it’s working overtime to help you through your various tasks and assignments: Try to work at your desk or a table as much as possible - it helps to have your laptop on a hard and flat surface (rather than in your lap or on your bed). Try elevating your laptop while it’s on your desk/table if it still appears to be having a hard time....

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Tips to Keep in Mind While Sharing Public Computers

ITS

Posted: September 22, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , IT Security


Now that classes have started up again, you can expect to be spending some time in shared study spaces and computer labs in the days and months to come. While public computers on and off campus are convenient and greatly appreciated, here are some basic tips to keep in mind while making use of them: Always ensure you’re fully logged out of websites and try to avoid automatic login features that offer to save your username and password. Always lock your computer before leaving it unattended...

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4 useful Android functions to make note of

ITS

Posted: August 31, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Think you know everything you need to about your Android device? Here are 4 neat features many people are unaware of and—trust us—you don’t want to be missing out on: Note: Some directions may vary depending on your device Enable Smart Lock by going to Settings > Security > Trust Agents (you may then have to turn on Smart Lock and return to Security to configure the Smart lock settings). This feature allows you to have your phone automatically remain unlocked while at specific, trusted...

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5 things that could be slowing down your computer

ITS

Posted: August 25, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


A computer’s performance can decrease with age, but if yours suddenly isn't working the way it used to and you’re not sure why, there could be other factors playing into the issue. Here are 5 common (and fixable) explanations for why your computer may not be as up to speed as it once was: 1. A cluttered desktop2. Too many browser tabs open at once3. You need to clean out your trash bin (and anywhere else you can think of that may be piling up with documents and space-takers that are no...

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4 Tricks to Help Your Laptop Battery Last Longer

ITS

Posted: August 17, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Ever realize you’ve forgotten your power cord just as you notice your laptop isn’t going to last for as long as you need? If you haven’t been there yet, you may find yourself in a similar situation in the future –just in case, here are 4 tricks to help you get the most out of your laptop battery between charges: 1. The first thing you should do is activate your laptop’s Battery Saver/Eco Mode (it has been designed with circumstances like this in mind). 2. Make sure the brightness of your...

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3 Tricks to Keeping your Keyboard Clean with Little Effort

ITS

Posted: August 10, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Keeping dust, crumbs, and debris from accumulating in your keyboard can seem like an impossible task. Fortunately, there are 3 easy tricks you can follow to help keep your keyboard clean without an expensive toolkit or an annoying, time consuming process (such as removing each key): 1. Turn the keyboard upside down and shake it at different angles. This should cause most of the loose dirt sitting at the bottom to fall out.2. Use the sticky part of a post-it note to remove hair and dust from...

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3 Useful iPhone Functions to Make Note of

ITS

Posted: July 28, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


For some iPhone users, mastering all of your mobile device’s neat features is no problem; however, we’re guessing there are others who are missing out. Here are just 3 simple iPhone functions worth making use of: Respond to messages without unlocking your phone or leaving your current screen. When you first receive a text, it pops up at the top of your screen and can be opened by swiping down and clicking on notifications. Swipe left to read and/or reply to the message without going into...

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Tired of losing USB sticks Save your files to your personal UNB H drive

ITS

Posted: July 28, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Ever wonder about the best way to access your files from all different computers—at school, work, home, or wherever you need them? Saving files to your personal UNB H: drive allows you to access and share all of your files securely from any computer or location so you don’t have to worry about losing them, forgetting them, or having someone else access them. There are two easy ways to access your H: drive: You can access your H: drive while logged in to your UNB account on a campus...

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3 simple tricks that can help boost your Wi-Fi signal strength

ITS

Posted: July 20, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


It’s safe to say we’ve all had some experience with a poor Wi-Fi connection, but if you find yourself consistently complaining about your wireless network, you may want to do some investigating—it could be an easy fix! Here are 3 simple tricks that could help to get your Wi-Fi working the way you want it to: Try relocating your router (wireless box). Router placement is very important – you want it to be in an open area so it’s signal can reach all desired locations. Avoid putting it behind...

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Tips for Remembering a Secure Password

ITS

Posted: July 20, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


It can be challenging to come up with a password that is complex enough to meet the approval of security standards, without being so complex that you’re constantly forgetting it. Fortunately, there are some tips that can help you remember your password without having to compromise on its safety and reliability: *Note: It’s usually recommended that you avoid basing your password on personal information (ex. Your son’s name), but many people find they are less likely to forget information that...

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The Snipping Tool How to Take Concentrated Screenshots on Your Computer

ITS

Posted: June 29, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Knowing how to take a screenshot on your computer can come in very handy. The Snipping Tool for Windows provides a quick and efficient way to capture a moment whenever you would like—for fun, convenience, or as a helpful reminder! To use the Snipping Tool: Note: Instructions are written for Windows 7 and may vary slightly for other versions. Go to Start > All Programs > Accessories > Snipping Tool. Once opened, simply use your mouse to click and drag, forming a square over exactly what you...

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Facebook Functions You Didn t Know Existed

ITS

Posted: June 22, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


It seems impossible for there to be things we still don’t know about the social media site most of us visit daily; however, there are some neat under-the-radar features offered by Facebook! See below for a list of Facebook functions you likely didn’t know existed: If you’re suspicious someone may be snooping around your Facebook or logging into your account without your permission, you can go to Settings -> Security -> Where You’re Logged In to see when and where you’re currently logged in...

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Make Grocery Shopping More Efficient with the flipp App

ITS

Posted: June 15, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


For many people, a trip to the grocery store is an unavoidable—but not very enjoyable—part of life. Busy stores can be overwhelming and buying for a family (or even just yourself) can be expensive; however, flipp  is an app that creates a simple and convenient way for you to plan ahead, stay organized, and save money while grocery shopping! You can use the app to: create a grocery list right on your device for the most organized shopping experience. Having your grocery list within the app...

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Learn How to Clean Up Your UNB Email Storage

ITS

Posted: June 8, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Many people are likely to feel panicked when a warning pops up about low storage space in their email; however, there are simple ways to free up space when necessary and even prevent a lack of storage from occurring in the first place! Learn how to keep your email storage cleaned up so you never have to worry about running out: Go through your Clutter, Junk Email, Deleted Items, and old Inbox messages to permanently delete the ones that are no longer of use to you. This strategy can be...

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Keep up with Acronyms Commonly Used on Social Media

ITS

Posted: June 1, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Today’s online interactions are all about convenience and efficiency, and acronyms are just one method used to avoid wasting time. For some people, this appears to come quite naturally; for others, however, fitting in with the complex world of social media terms is like learning another language! See below for a list of commonly used social media acronyms in translation: • AFAIK: As far as I know• AMA: Ask me anything• ASAP: As soon as possible• BRB: Be right back• BTAIM: Be that as it may•...

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Need to change your UNB password Here s how

ITS

Posted: May 26, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


It is highly recommended that you update your passwords regularly to ensure your accounts are as secure as possible; in fact, UNB requires you to change the password for your UNB IT services at least once every year. If you have received this notification and you’re unsure of how to update your password—or you simply forget from year to year—follow the instructions below. For students Go to: myUNB Portal -> eServices (in the launch menu) -> Computing For faculty/staff Go to: myUNB Portal ->...

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Don t let Fredericton construction slow you down learn how to avoid it

ITS

Posted: May 25, 2016 5:00:00 AM ADT

Category: General Interest , Our Community , Tips and Tricks


As much as we all appreciate the summer months, we know that—with the  beautiful, sunny days—there usually comes construction. Check out these helpful construction maps to avoid getting stuck in construction or caught off guard by detours this summer: - The UNB Fredericton Construction Map drops a pin wherever you can expect to find construction of any sort on campus. - The City of Fredericton’s 2016 Construction Map identifies the locations you may want to avoid around town and which ones...

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Some Easy Tips to Quickly Create More Storage Space on your iPhone iPad

ITS

Posted: May 19, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Have you ever received a pop up saying you don’t have enough space on your iPhone or iPad just as you were trying to download or install something? If so, this is for you! PC World has put together some methods to create space on your device without having to go through all of your old photos to see which memories simply won’t make the cut. Here are some of the tips you may find particularly helpful: You can delete your social apps and simply reinstall them (i.e. Facebook, snapchat, twitter,...

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7 Keyboard Tricks that will Save You Dozens of Clicks Daily

ITS

Posted: May 11, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Many people are unaware of the keyboard shortcuts that are there for our convenience. Check out the list below for 7 keyboard tricks that will save you time and all of those annoying mouse clicks! For Windows Trick #1- Clicking to highlight everything can be really finicky for long texts; simply hold “Ctrl” and press “A” to select all.Trick #2- Hold “Ctrl” and press “C”  to copy any highlighted text/image.Trick #3- Hold “Ctrl” and press “X” to cut any highlighted text/image.Trick #4- Hold...

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Learn how to disable geotagging for photos on your mobile device

ITS

Posted: May 11, 2016 5:00:00 AM ADT

Category: IT Security , General Interest , Tips and Tricks


Did you know? Your device may tag photos taken with your mobile device with the location the photo was taken. This feature is called ‘geotagging’ and is available for both Android and Apple devices. When you are setting up your device for the first time, this setting can sometimes get overlooked. Geotagging uses your Wi-Fi, built-in GPS, and service provider’s cell-towers to pinpoint your location. When you take a photo, the GPS coordinates of where that photo was taken will be tagged to the...

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12 Tips to Stay Safe on Social Networks

ITS

Posted: May 5, 2016 5:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


As social networks like Facebook, Twitter, and Instagram look for new ways to connect people together using personal information, it’s important to know what personal details you should or shouldn’t be sharing to keep yourself safe. It’s more than just friends, family, friends of friends, or even the government you need to worry about snooping your social media profiles – many cybercriminals will use social networks as a starting point to gather information on you before launching their...

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Sending a calendar item as an email attachment in Outlook

ITS

Posted: April 28, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Want to pass along an event that you have marked in your Outlook Calendar? You can send calendar items as email attachments to your friends, colleagues, and coworkers. What’s the difference between attaching a calendar item and creating an appointment with attendees? If you want to inform people of an event that is optional rather than mandatory to attend, sending a calendar item as an attachment is a great way to pass the event along. You can also use this method if you’re looking for a way...

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Tips to protect yourself and your device while banking on mobile

ITS

Posted: April 13, 2016 5:00:00 AM ADT

Category: Tips and Tricks , IT Security


Mobile banking can be a major convenience when you need to transfer money or pay bills when in a rush or on the go. Unfortunately, there are also risks that come with mobile banking, especially if your mobile device is not secured properly to defend against malware and other forms of cyberattacks. Visiting public Wi-Fi’s, running an outdated operating system, or using weak passwords can all lead to your mobile device becoming infected in an attempt to steal your banking credentials. Make...

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Learn some easy life hacks for Microsoft Word

ITS

Posted: April 6, 2016 5:00:00 AM ADT

Category: Tips and Tricks


Do you want to learn the ins and outs of Microsoft Word, or just looking to brush up on your skills? With lifehacker.com, you can learn some new tips and tricks to make your Word document that much more impressive. Lifehacker starts you off with the basics using the Word 2016 Quick Start Guide, then walks you through using styles, adding references, formatting, and much more. You’ll even learn some handy keyboard shortcuts to speed up your editing along the way. Work more efficiently and...

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Tips to secure your mobile device while travelling

ITS

Posted: April 6, 2016 5:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


[caption id="" align="alignright" width="250"] www.pcworld.com[/caption] Have you ever wondered who else may be using a public Wi-Fi while you’re connected? While travelling, touring a city, or visiting your favourite restaurant, your device may connect (even automatically) to a free, public Wi-Fi. Cybercriminals often monitor high-traffic public Wi-Fi’s and target devices with low security settings. Without certain precautions, your information, credentials, and device accessibility may...

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Find your perfect study space on campus

ITS

Posted: March 30, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , Our Community


The last day of classes are just over a week away. Have you found your study space yet for exams? [caption id="" align="alignright" width="260"] Red Room, HIL[/caption] Last year, we looked at a few spaces on both the Fredericton and Saint John campus that students may enjoy for group work or quiet study time. Check out our list below for study spaces and what they feature: Get your study session in before working out at the CURRIE CENTRE Everything you need in one spot at the IUC...

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Navigate through windows and full screen programs with ease

ITS

Posted: March 30, 2016 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Looking for an easier way to navigate through multiple full-screen windows open on your desktop? With a Windows PC, you can use Alt + Tab to bring individual windows or any open programs to the front and cycle through them by pressing Tab. If you’re using Mac, you can use Command + Tab to switch to your next most recently used app among any that are open. For individual windows, you can use Command + Shift-Tilde (~) to switch to the next most recent. For more keyboard shortcut tips, check...

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Find the latest online Easter Eggs

ITS

Posted: March 24, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Want to find Easter Eggs without leaving your computer? It’s easy! Many websites and software contain hidden surprises that are left there intentionally for users to stumble upon. These are called Easter Eggs. Get started on your own Easter Egg hunt with the hints below: 1. Search ‘Atari Breakout’ in Google Images and play the classic game with the images as the blocks. 2. On Buzzfeed.com, enter the Konami Code: Up, Up, Down, Down, Left, Right, Left, Right, B, A . Psst - try entering the...

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Organize your windows with ease

ITS

Posted: March 24, 2016 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , Our Community


Do you frequently have multiple windows open on your desktop and find yourself juggling through them? If you’re on a Windows PC, you can use the Windows key + arrow keys to snap and maximize whichever window you are currently working in. - Windows + Left or right: Snaps current window to either side of your monitor (If you have multiple monitors, you can press the arrow key again to snap it to the next monitor) - Windows + Up: Maximizes current window - Windows + Down: minimizes current...

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How to change your default email font in Outlook

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: Our Community , Tips and Tricks , General Interest


Want to update your email font in Microsoft Outlook to match the new UNB brand? You can easily change your default font for new messages by following these steps: 1. Click the File tab. 2. Click Options. 3. Click Mail. 4. Under Compose messages, click Stationery and Fonts. 5. On the Personal Stationery tab, under New mail messages, click Font. 6. On the Font tab, under Font, click the font that you want to use for all new messages. Note: Century Gothic is UNB’s official new font for...

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Recognizing fake online banking websites

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: Tips and Tricks , IT Security


Cybercriminals are always willing to go the extra mile when it comes to phishing for information. Fake online banking websites are no exception to this - they can look nearly identical to the real site. [caption id="" align="alignright" width="350"] image from Cubby - LogmeIn[/caption] To spot a fake online banking website, you don’t even need to visit it. It all starts in the phishing email that normally contains a link to the website. By hovering over the link with your mouse cursor, you...

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Refresh your Email Signature with the New UNB Brand

ITS

Posted: March 9, 2016 4:00:00 AM AST

Category: Tips and Tricks , General Interest , Our Community


Have you recently received emails from UNB colleagues containing the new UNB email signature and logo and wondered how you can incorporate it into your own email? As part of the ‘Why UNB’ Rebranding project, a new email signature template is now available to all UNB faculty, staff and students so we can show our UNB pride in a strong, unified voice. To download the new UNB email signature, visit the UNB Marketing Templates page and follow the instructions for Email Signature. To learn more...

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Email large files with UNB s Secure File Drop

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: Tips and Tricks , Our Community , General Interest


Do you have a large file that you need to send to a professor, colleague, or coworker, but it’s just too big to send through email? Many email services have a limit of 10-20MB. That is why UNB’s Secure File Drop is here to help. With a maximum size of 512 MB per file, File Drop allows you to send large files with ease. Not only do you have more space to work with, but File Drop is also secure. Your recipients will receive a notification in their myUNB Portal when they have a file waiting...

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How to find Email Headers in MS Outlook

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: IT Security , General Interest , Tips and Tricks


Are you trying to report a possible email phishing scam to the ITS Help Desk? You may be asked for the email headers for the phishing scam. What are email headers? Email headers provide information about an email, such as the sender, receiver and the subject line. Email headers can also identify information about the route the email has taken since its origin and how it finally ended up in your inbox. Emails that are continuously forwarded may have a very lengthy email header because it...

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Top 10 scams of 2015

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: Tips and Tricks , IT Security Alerts


In 2015, we reported on some of the most severe online threats, such as Stagefright, Angler, and even UNB-specific phishing emails. In recognition of Canada’s 12th annual Fraud Prevention Month, it’s time to brush up on your awareness skills for more than just online threats. Check out the Top 10 Scams of 2015, and what to watch for in 2016 to see where else you may encounter a scam. Protect Yourself. Protect Your Stuff. Protect UNB. Visit go.unb.ca/itsecurity to learn more. For...

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Protect your devices update Adobe Reader to the latest version

ITS

Posted: February 24, 2016 4:00:00 AM AST

Category: General Interest , IT Announcements , Tips and Tricks


Have you checked Adobe Reader for updates recently? Cyber attackers are targeting devices with outdated software and browser plugins such as Adobe Reader, by tricking users into connecting to web servers hosting exploit kits to steal information and ultimately infect the devices. It can simply be done by a user clicking a malicious link. What is an Exploit Kit? An exploit kit is a system that runs on web servers and identifies vulnerabilities in software when you’re connected to the...

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Looking for a quick way to talk to colleagues or classmates Skype for Business is your solution

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Need to hold a meeting, but can’t find any available rooms? Perhaps one of your group members are away from campus? UNB’s Skype for Business allows you to hold online meetings, complete with screen and file sharing, to make collaborating that much easier. You can use it to instant message, voice or video call anyone listed in the UNB directory, no matter where they are. Want to invite someone to the meeting from outside UNB? No problem. Attendees can quickly join the meeting by using a link...

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Phishers using new bait in the latest wave of attacks

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: Geek Speak , IT Security , General Interest , Tips and Tricks


Cybercriminals are using new methods to hide their phishy links. In the latest phishing attacks hitting UNB, the attackers used shortened URLs such as Goo.gl, tinyURL, and bit.ly to mask their malicious sites from users who hover over the false links to see their true destination. Shortened URLs are redirection services, used to make links much smaller, primarily for when you’re trying to reduce the number of characters for a social media post. Now, cybercriminals are using shortened URLs...

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Quick tip on saving Edited Word documents from email attachments

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Have you ever quickly saved an edited Word document that started out as an email attachment? You may have noticed it’s not in the usual places like My Documents, or even Downloads. Where did it go? Outlook and other email services may save your edited work in a hidden, temporary folder if you do not choose an alternate location to save. This can cause a lot of aggravation if you cannot find your work. How can you make sure this doesn’t happen? Before you begin making any changes to your...

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Cyberbullying becoming a growing concern at University It doesn t just end after High School

ITS

Posted: February 4, 2016 4:00:00 AM AST

Category: IT Security , Our Community , Tips and Tricks


In today’s world, more and more children and young adults are falling victim to bullies over the internet. As social media finds new and faster ways to connect people, cyberbullies are able to take advantage and use social media to target individuals. It’s important to make sure you, and your children understand how to identify cyberbullying and address it before it has real life implications. Find out the latest tips to help prevent and stop cyberbullying at connectsafety.org . Learn...

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A clean desktop is an efficient desktop Get rid of the clutter on your Mac

ITS

Posted: January 27, 2016 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Did you know? If your Mac desktop is cluttered with rows upon rows of files, pictures, and programs it will actually slow down your Mac computer. iMore offers three easy tips on how to de-clutter your desktop. This will not only help your Mac perform better, but also make things easier to find. Do you have a Windows computer? Although Windows may not suffer on performance with a messy desktop, it still helps to be tidy. Here are a few tips and tricks to keep your files organized.

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Tips to secure a new tablet

ITS

Posted: January 21, 2016 4:00:00 AM AST

Category: IT Security , Tips and Tricks , General Interest


Are you looking for tips to help secure that new tablet you received over the holidays? SANS Institute’s January edition OUCH! Article may be able to help. With 5 tips to securing your device upon setup, this month’s OUCH! Article is sure to help you make smart decisions on how to protect information on your tablet. In addition to learning how to secure your tablet, you will also learn how to keep your tablet secured in the long run. Get the full article here and start making smarter...

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Welcome back to UNB Here are a few tips to get you ahead in the New Year

ITS

Posted: January 6, 2016 4:00:00 AM AST

Category: Tips and Tricks , IT Announcements , Our Community


Welcome back students, faculty and staff! We hope you enjoyed the holidays and look forward to starting what is sure to be an exciting 2016   with you at UNB. Need a little help getting back into work mode? UNB’s Event Calendar can keep you up-to-date with what’s happening around campus. Received a new device over the holidays that needs to be set up for UNB wireless, email and printing? Visit our Welcome page to get started. Make sure you’ve got the UNB App as well, to check your new...

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Can t find time to go shopping 12 tips to safely shop online

ITS

Posted: December 17, 2015 4:00:00 AM AST

Category: General Interest , Tips and Tricks , IT Security


December 25 may be just around the corner, but many people are still shopping online for last minute gifts to avoid the rush in stores and have packages delivered right to their door. Unfortunately, scammers like to take advantage of this by advertising ‘too good to be true’ deals and fast shipping rates to lure people into their traps. The good news is, there are lots of tricks and clues to look for to help keep you safe while shopping online. Check out these 12 helpful tips from Global...

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Encrypt your iOS and Blackberry Backups

ITS

Posted: December 17, 2015 4:00:00 AM AST

Category: General Interest , IT Security , Tips and Tricks


A new breed of malware is targeting iOS and BlackBerry backup files by infecting the computer that holds the backups. The new malware uses a strategy called “Backstab” to steal unencrypted backup data for iOS and Blackberry devices that are saved on infected computers. To protect yourself from this type of cyberattack, make sure your mobile device’s data is properly backed up and encrypted by following the instructions below: How to back up your BlackBerry device How to back up your iOS...

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Check your VoIP voicemail from anywhere

ITS

Posted: November 5, 2015 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Need to access your VoIP voicemail, but aren’t at your desk? There are two ways you can do so with ease: Access your voicemail from another VoIP phone: Dial the last four digits of your VoIP phone number. Wait for it to go to voicemail, then press the ( * ) key and enter your PIN. Access your voicemail from off-campus: Dial your 7 digit VoIP phone number. Wait for it to go to voicemail, then press the ( * ) key and enter your PIN. For more How-To’s with VoIP, visit ITS’s How-To Instructions...

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Don t get caught off guard by auto-playing videos again

ITS

Posted: September 30, 2015 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Have you ever visited a website while in a quiet space, and suddenly a video started playing loudly, disrupting not only you but also everyone around you? Prevent this from every happening again, by turning off the auto-play feature on your web browser. Instructions for Google Chrome: Type "chrome://chrome/settings/content" into the URL bar. Scroll down to the plug-in section. Select "Let me choose when to run plugin content". Instructions for Mozilla Firefox: Type "about:config" into the...

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UCard Photo Upload Take your perfect UCard Selfie from home and submit it online

ITS

Posted: September 30, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , IT Announcements


Are you still without a UCard because you’re worried your photo won’t turn out well? With UCard Photo Upload, you can submit your photo from home and take as many selfies as you want until you get that perfect shot.  Once you receive an email saying your photo is approved and printed, you can pick it up any time at the UNB Card Office. Just present your government-issued photo ID to receive your UCard. Already have a UCard but want a new picture? No problem – you can still submit a photo...

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Manage your UCard on the go with the UCard App

ITS

Posted: September 17, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Looking for an easier way to keep an eye on your UCard Cash spending? Get the UCard App for your mobile device and manage your UCard while on the go: Download and install the app from your device's app store ( Apple | Android ) Search and select the University of New Brunswick. Enter your UNB login ID and password to access your UCard account. If you already have a payment method set up with UCard Online, you can use the App to add money with just a tap. Lost your UCard? The app also allows...

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Windows 10 What you need to know before installing on your Home computer

ITS

Posted: August 6, 2015 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Are you thinking about upgrading to Windows 10 on your home computer? Here’s what you need to know about Wi-Fi Sense, one of Windows 10’s newest features. What is Wi-Fi Sense? Wi-Fi Sense shares an encrypted version of your Wi-Fi password with your contacts from Skype, Outlook, and even Facebook when they try to connect to your network. Wi-Fi Sense will prompt you when you first connect to a password-protected network if you want to share access. Opt out at this stage to avoid sending your...

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Don t miss important texts when switching from iPhone to Android

ITS

Posted: July 2, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


If you’re planning a switch from iPhone to Android, you may experience some issues with sending and receiving text messages. To avoid this speedbump, we have a couple tips that may work for you: If you used iMessage on your former iPhone, you can de-register iMessage to ensure incoming text messages are not sent via iMessage. This may take up to 4 hours before your text messaging works correctly. If you still have your iPhone, you can also put your SIM card back in the iPhone and turn off...

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Narrow down your search for your ideal device with Product Chart

ITS

Posted: July 2, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Are you in need of a new laptop, tablet or Smartphone, or simply looking to upgrade your current one? Product Chart is a great way to compare different devices and filter through their various features until you’ve found exactly what you’re looking for. Whether you want a device with certain screen size, a lot of RAM, or of a particular brand, just use the menu bar on the left hand side of the website to narrow down your search and find the device that’s right for you. Give Product Chart a try.

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PayPal Users beware New Phishing email on the rise

ITS

Posted: July 2, 2015 5:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


If you’re a frequent user of PayPal, don’t get fooled by the latest phishing email circulating people’s inbox. A new phishing email, claiming to be from PayPal, states that your account has seen unusual activity and requests you to log in and update your credit card information. It doesn’t end there. The email also has a description at the bottom about how to identify fake emails. With plenty of links to click that all feature PayPal in the name, someone in a rush could overlook the red flags...

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Connect your Mac and iPhone even further with MacID

ITS

Posted: May 27, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Are you looking for new ways to connect your iPhone and Mac? Or are you trying to find an easier way to seamlessly lock and unlock your Apple devices? Now you can do both – with the MacID App. By downloading the app and installing it onto your Mac, you can lock and unlock your Mac right from your iPhone. You can also set your Mac to automatically lock when you walk away with your iPhone in hand, and unlock when you return. Because it uses Bluetooth technology, you don’t even have to worry...

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Has your email account been pwned

ITS

Posted: May 6, 2015 5:00:00 AM ADT

Category: General Interest , IT Security , Tips and Tricks


Do you use your email address to sign up for online services, eNewsletters, online shopping, and more? Your email could be at risk. Websites are regularly attacked by cyber criminals for user data, such as email addresses and other personal information. So how can you know if your information is in jeopardy? haveibeenpwned.com can help. When you search for your email address or username on haveibeenpwned.com, you will be informed if your information has appeared in any public lists or reports...

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Track your phone with ease the next time you accidentally misplace it

ITS

Posted: April 23, 2015 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Have you ever forgotten your phone somewhere while on the go, and can’t remember exactly where? You can track your Android devices from your computer with no prior setup required. Visit the Google Store (store.google.com) and sign in with your Gmail account that is registered on your lost mobile device by clicking the 3 lines in the top left corner and selecting SIGN IN. Once you are signed in, click those same 3 lines again and go to Android Device Manager.  As long as your mobile device...

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Have your Checklist ready the next time you receive a fishy email

ITS

Posted: April 15, 2015 5:00:00 AM ADT

Category: IT Security , Tips and Tricks , General Interest


As more people become aware of email scams, it forces scammers to get more creative with their phishing attempts. Email scams can look almost identical to a legitimate one. Not everyone has the time to spend hours investigating an email to ensure its legitimacy. That’s why we created a 4-step check list to help you quickly and easily identify if an email is a scam. Check who the email is supposedly coming from and ask yourself if this is a service you are using or if you were expecting...

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Bon Voyage Set up your Away Greeting so others know you re not in the office

ITS

Posted: April 8, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Are you planning to go on vacation to enjoy some warm weather? Or maybe you’re doing some home renovations? Whatever the reason for taking some time off, make sure to set your Away Greeting on your VoIP phone so others know you’re out of the office.  After you have set up your VoIP away greeting, you will also be prompted to set up automatic email replies. To set up an Out-of-Office greeting: Go to your UNB voicemail. When prompted, enter your PIN. Say "Personal Options" or press 6 (if using...

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Share tasks with your colleagues using Microsoft Outlook

ITS

Posted: March 11, 2015 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , Our Community


Are you looking for a quick and easy way to share a task with a colleague, but are not sure how to do so? Microsoft Outlook allows you to create and share tasks just as easily as setting up a new meeting within your calendar. At the bottom of Outlook Calendar, you can create tasks by double-clicking in the free space. To share a task, simply double-click on the task, and select the Assign Task tab to share it with others by adding them the same way as email.  You and your colleagues can...

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This week s featured Study Space Kick back in the HWK Student Lounges at UNBSJ

ITS

Posted: March 11, 2015 5:00:00 AM ADT

Category: Our Community , General Interest , Tips and Tricks


Are you looking for a space on the Saint John campus to socialize with friends that is close to food and has a great view? The Carl “Satch” Russel Frazier, and Wayne and Denise Long Student Lounges might be right for you! Located at the north end on the second floor of the Hans W. Klohn Commons (HWK), these lounges have comfortable seating and a beautiful view of campus, making them the perfect spot  to socialize with friends, or crack down on some group work. Feeling hungry? The Commons...

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A simple way to remove an image s background colour within MS Word

ITS

Posted: March 4, 2015 4:00:00 AM AST

Category: Design Desk , Tips and Tricks


Trying to remove the background colour from a  logo so you can use it in a document or email? Microsoft Word  has an easy way to get rid of the background of a simple image without using an elaborate photo editing program. (Note: instructions were written using Word 2010 and may vary slightly for Word 2013 or Word 2011 for Mac) 1. Paste the desired logo into Word. 2. Click on the image, and then click on the Format tab under Picture Tools. 3. To remove the background of your image...

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Stop missing those important work calls - Start forwarding them to your mobile phone

ITS

Posted: March 4, 2015 4:00:00 AM AST

Category: General Interest , Tips and Tricks , IT Announcements


Have a lot of running around to do on campus but don’t want to miss any calls to your office phone while you’re out? Your UNB VoIP phone has a Call Forwarding feature that allows you to redirect your calls to your mobile device or another phone if you know you’re going to be out of the office.  To setup Call Forwarding, simply push the CFwdALL button on your phone and input the number you want to forward your calls to. It’s as easy as that! Want to cancel call forwarding? Just press CFwdALL...

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Stop using your dog s name as a password Use a Password Manager

ITS

Posted: February 25, 2015 4:00:00 AM AST

Category: General Interest , IT Announcements , Tips and Tricks


You probably have dozens of passwords you use every day… or, more likely, you have lots of places to enter a password, but use the same password in multiple places or passwords that are too simple just to make your life easier. Maybe you even keep your passwords written down and hidden under your keyboard so you don’t forget them. However you cope with your passwords, a password manager can offer you a better, more secure solution. Password managers not only store all your passwords for you,...

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Use your UCard photo as your online Display Pic

ITS

Posted: February 25, 2015 4:00:00 AM AST

Category: Tips and Tricks , General Interest , Our Community


Did you know you can set a profile picture for your entry in the UNB Directory? By doing this, your photo will appear in the Outlook address book so when one of your colleagues from across campus receives an email from you they will be able to put a face to your name. There’s no need to try and take the  perfect selfie for your profile either – you can just use the photo from your UCard. Just visit the Directory Photo App and select the option to use your UCard photo. It’s as easy as...

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Find out when your department s meeting rooms are available with the Outlook Scheduling Assistant

ITS

Posted: February 18, 2015 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Are you trying to book a meeting, but are unsure which room is available in your department? With Microsoft Outlook’s scheduling assistant, you can view the availability of not only one meeting room, but many at once so you can quickly find one that’s free. When you are booking a meeting, simply click on the Scheduling Assistant tab and select ‘Add Rooms…’ From there, check the ‘More columns’ option and search by your department name for a list of meeting rooms near you.  By double clicking...

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Free up much needed space in Microsoft Outlook

ITS

Posted: February 12, 2015 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Is your Outlook running out of space? tidBiTS is here to help! By archiving your email on your computer, you can free up valuable storage space in your inbox . Microsoft Outlook gives you the option to auto archive your mailbox daily, weekly, or even monthly, and allows you to pick exactly where your mail is saved on your computer so you can find it with ease. But that’s not all auto archiving can do. Do you only want individual folders archived? No problem. You can set specific preferences...

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Lynda com Your Gateway to endless learning

ITS

Posted: February 5, 2015 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Are you looking for something new to learn, or simply trying to improve current skills? Lynda.com offers you the chance to do just that. With more than 2,400 courses to take your software, business, and creative skills to the next level, Lynda.com lets you learn at your own pace so you don’t have to feel overwhelmed. Courses can be accessed from a computer, tablet, or even your phone if you’re on the go. How do I sign up? ITS (Fredericton) and ISS (Saint John) have purchased online...

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This week s featured Study space Sit back and relax at the Head Rest Café

ITS

Posted: February 5, 2015 4:00:00 AM AST

Category: General Interest , Our Community , Tips and Tricks


Are you looking for a quiet place on campus to sit down and catch up on some reading, or maybe somewhere that has a little bit of activity so you can study with friends? Starting today and over the next few weeks, tidBiTS will be highlighting a few different UNB study spaces that may just become your new favourite place on campus to get work done. This week’s study space of choice? The Head Rest Café. Located in Head Hall on D Level, the Head Rest Café offers comfortable seating, easy...

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Stay up to date at UNB

ITS

Posted: January 8, 2015 4:00:00 AM AST

Category: Tips and Tricks , Our Community , General Interest


If you’re still stuck in vacation mode, it can be hard to get yourself back into routine and stay up-to-date on everything happening around campus. Find out when new workshops and events are happening with the UNB Event Calendar. You can also use the UNB App (Apple | Google) to view the Event Calendar. Check it out  today.

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New Email Scams just in time for the Holidays

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Tis’ the season to be safe! Scammers are at it again, this time trying to trick you into accepting an online order. If you shop online, be wary the next time you receive an email asking you to “confirm” an order. These new email scams notify the user that they have an online order ready to be picked up; with a link or attachment that provides details. Sometimes these emails are hard to spot, being dressed up as a big-brand name that you may shop from frequently. Before clicking anything,...

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Security for Android

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Scammers are at it again – targeting Android users A wave of infected apps has hit the web for Android phones, that target personal and enterprise data. These apps can be downloaded from unofficial app stores and infect the phone, as well as install additional apps without the user’s consent. If your phone becomes infected, your data is no longer safe. Want to prevent this from happening to your phone? Stick to the official app store and only download from well-trusted sources. Also avoid...

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Too many passwords on the go Start looking into Password Managers

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Are you tired of trying to remember and manage all of your passwords for different sites and software? Need help when it comes time to change your passwords? Sounds like you need a password manager. But where should your search for a password manager begin? And what are the different features you should look for? There are a number of factors to consider when looking for a password manager, including strength report (‘Very Weak’ to ‘Very Strong’), password sharing, the type of device you’re...

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New email scam on the rise

ITS

Posted: November 19, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Did you receive an email from the Canada Revenue Agency (CRA) claiming they owe you a tax refund? If it sounds too good to be true, that’s because it is. A new phishing scam is on the rise, dubbed as the CRA  Scam. The email notifies the “Tax Payer” that they are entitled to a tax refund of a certain amount. To receive the funds, all you have to do is click a link and provide your social insurance number and some additional information. With your social insurance number in the wrong hands,...

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Build your skills with free tools offered by SkillsNB

ITS

Posted: November 12, 2014 4:00:00 AM AST

Category: General Interest , Our Community , Tips and Tricks


Looking to brush up on your leadership, management or IT skills, or perhaps want to learn something new? Register at SkillsNB and start building on your skill set! With over 6,000 items available in their e-learning catalog, from courses and videos to simulations and eBooks, the SkillsNB website provides a variety of ways to learn something new, at whatever time is most convenient for you. Start learning today - Visit the SkillsNB website and get registered (registration takes up to 1...

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Capture photos even easier with your smartphone

ITS

Posted: October 22, 2014 5:00:00 AM ADT

Category: Tips and Tricks


Looking for a fun, new way to capture photos with your phone? Horizon is a new app that allows you to snap horizontal photos, no matter what position your phone is in. Need to prop your phone against something in order to get a still shot? No problem! Even though your phone is angled, the photo will still come out horizontal, every time. Check out Horizon and start taking photos even easier. Available for Apple and Android.

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Helping our Kids Navigate their Wired World

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Are you worried about not being able to control how your children use the internet? The TELUS Wise Program is here to help! With tips for children of all ages, this program assists parents in teaching their children how to better understand the content that is available in the wired world. The program also offers tips on privacy, and how to encourage children to better protect their own privacy. Click here to view the program and get a jump start on ensuring your children’s safety as they...

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Take your own UCardSelfie

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , Our Community


Are you terrified of having an awful picture for your UNB UCard? Now you can submit your photo from home! UCard Photo is now available for all Fredericton and Saint John students, faculty, and staff, allowing you to easily submit your UCard photo right from your mobile device or computer. Take as many selfies as you’d like until you get the perfect #ucardselfie. Just visit UCard Photo, upload your favourite selfie (photo guidelines provided on the site), and click submit. Once approved,...

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Put your wallets away Microsoft Office is free for UNB Students

ITS

Posted: August 28, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , IT Announcements


If you’re getting ready for the new school year, then Microsoft Office 2013 Suite may be on your wish list. We have good news - put your wallet away because UNB offers the full Microsoft Office suite FREE for students! As long as you are a UNB student (full time, part time, undergraduate or graduate), you will be able to enjoy the full benefits of: Word Excel PowerPoint Outlook OneNote Access Lync InfoPath For PC instructions For Mac Instructions Learn more about the free MS Office Download...

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Tell it like IT is Setting up your UNB Student Email with Microsoft Outlook

ITS

Posted: August 28, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , IT Announcements


We are back this week with a new edition of Tell it like IT is, with a question from students: “How do I set up my UNB email with Outlook?” ITS has you covered! If you’re looking for an easier way to check your email without going through the Outlook Web App in your myUNB Portal, you can easily set up your UNB Email with Microsoft Outlook on your computer. 1)      Go to the ITS Setup Desktop/Laptop webpage and select your operating system 2)      Select Email/Calendar, and then which...

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Tell it like IT is Submitting a notice to myUNB News

ITS

Posted: August 13, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Do you need to submit a notice for students, or faculty and staff to see, but aren’t sure how? This week’s Tell it like IT is answers the simple question: “How do I submit a notice to myUNB News?” Step 1. Go to www.unb.ca/insideunb and click Submit a notice. Step 2. Read the guidelines and click Submit a News Article at the bottom of the page. Step 3. Fill in the Contact information, and Article Information. NOTE: If you are copying and pasting from a Microsoft Word document, copy and...

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Tell it like IT is How to deposit money on your UCard

ITS

Posted: August 7, 2014 5:00:00 AM ADT

Category: Our Community , Tips and Tricks , General Interest


This week as the UNB Card Office continues the Faculty/Staff Re-card on the Fredericton campus,Tell it like IT is thought we would answer the most popular question asked by Faculty and Staff picking up their new UCard: “How do I put money on my UCard?” There are a number of easy ways to do this: In person: 1.    UNB Card Office (UNBF) – Visit us in the Student Union Building, Room 106. (Cash, Credit, or Debit) 2.    UCard PHIL Station (both campuses) – Located in the Harriet Irving Library...

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Tell it like IT is Library Study Rooms

ITS

Posted: July 30, 2014 5:00:00 AM ADT

Category: Our Community , Tips and Tricks , General Interest


This week’s Tell it like IT is goes out to students, and answers the question: “How do I book study rooms in the libraries?” Library study rooms can always be booked in person, but we know another quick and easy method that allows you to book a room from anywhere, online: Step 1. Go to the UNB Libraries website, and from the main page, click Group Study Rooms, under Quick Links. Step 2. Pick which library you want to book a study room in. Step 3. Change the date to when you want to...

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Word Lens - The new Translator App

ITS

Posted: July 30, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , Geek Speak


Have you ever travelled to a country with a foreign language and couldn’t read the signs or menus? With Word Lens, you will never have that problem again! The new app works on road signs, restaurant menus, billboards, and more. By aiming your mobile device’s camera at the words you need translated, Word Lens will magically translate the words on your screen. All you have to do is set which language you are translating from and to. Word Lens is available for free for Android and Apple devices.

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Tell it like IT is Discover when meeting rooms are available

ITS

Posted: July 24, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Last year tidBiTS posted a simple way to know when meetings rooms are available within Microsoft Outlook on a Windows computer. But what about the Outlook Web App? This week’s Tell it like IT is has you covered. Step 1. Navigate to your Outlook Calendar and click on the Share tab. Select Add Calendar. Step 2. Click Name... Step 3. Select All Rooms. From here you can browse the list of rooms and pick individual rooms to create a calendar for. Once you find the room you are looking...

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Tell it like IT is Sending large files

ITS

Posted: July 17, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , Our Community


This week our Tell it like IT is answers the questions “How do I send large files?” If you are trying to send a file too big for email, UNB’s Secure File Drop is there to help. With a storage limit of 512MB, UNB’s File Drop is a safe method for sending large files to your colleagues at UNB. Recipients have up to a week to access and download the file before it is removed from the server. This ensures File Drop never exceeds the system’s limit. Step 1. From ITS’s homepage, click on Send...

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Tell it like IT is Scheduling vacation in Microsoft Outlook

ITS

Posted: July 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


tidBiTS has returned this week with another helpful edition of Tell it like IT is. Do your colleagues ever schedule you for a meeting right in the middle of your vacation, even though you put it on your Outlook calendar? This could be because your vacation was set as “free” within Outlook rather than “busy” or “out of office”. Fortunately there is a quick and easy way to mark your vacation as unavailable so your colleagues know you won’t be around. Here’s a speedy walk through of how to...

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Tell it like IT is A Quick way to access your UNB Files from home - Part 2

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Last week, Tell it like IT is showed you how to easily access your UNB files at home from a Windows computer, but what about from a Mac? Students, faculty and staff can easily access their UNB H: Drive and any departmental drives they have access to from a Mac in a way similar to Windows, as long as you are connected to UNB’s Virtual Private Network (accessed via your myUNB Portal). Step 1. First, setup UNB's Virtual Private Network (VPN) on your personal computer. View the instructions on...

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Find out where Construction is happening on the UNB Fredericton Campus

ITS

Posted: June 25, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , Our Community


With the recent lane closures on the Westmorland Street bridge and resulting traffic delays, summer construction has been a popular topic of conversation on the UNB Fredericton campus these past few days. Did you know UNB has its own construction map to keep you in the loop about exactly when, and where, work is being done around the Fredericton campus? This interactive map uses caution icons to pinpoint all the locations where construction will be taking place at UNB during the months...

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Tell it like IT is A Quick way to access your UNB Files from home

ITS

Posted: June 25, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , TechSpeak in Translation


We are back this week with another exciting issue of Tell it like IT is. Our pet peeve this week is: “I want a faster way than myFiles (accessed through the myUNB Portal) to access my UNB Files from home on a personal computer.” We have just the trick! This guide will show you how to create shortcuts to your personal H:/ and Departmental shared drives, right from your personal Windows Computer. Step 1. First, setup UNB’s Virtual Private Network (VPN) on your personal computer. View the...

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Get your MacBook repaired at UNB

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: Tips and Tricks , IT Announcements , General Interest


Did you know that UNB's IT Repair Shop is Apple certified? For a fee, students, faculty and staff can get their personal Mac computers repaired by ITS right here on the Fredericton campus. Just bring your Mac to the ITS Service Window, located in Head Hall, room D11 and you won't have to worry about mailing it off for repairs. Their hours of operation are: Summer: 8:00a.m. - 3:30p.m. Monday to Friday (closed noon - 1:00p.m.) Winter: 8:30a.m. - 4:00p.m. Monday to Friday (closed noon -...

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Microsoft Office - Free for Students

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks , IT Announcements


Thinking about picking up a copy of the Microsoft Office Suite for school this fall? Save your money! The Full Microsoft Office Suite is available for free for all UNB Students, right from your UNB email account. This includes: Word Excel PowerPoint Outlook OneNote Access Lync InfoPath Download the entire suite now for free! Instructions for PC Instructions for Mac Don’t miss out! This free, full version of Office is only available while your UNB student account is active, so be sure to...

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Tell it like IT is Printing from your Laptop on Campus

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: Our Community , Tips and Tricks , General Interest


We’re back with a new issue of Tell it like IT is. This week’s pet peeve is from a student: “I want to print from my laptop instead of going to a lab, is there a way for me to do this?” The easiest way to do this is through myPrint in your myUNB Portal. It’s simple, and fast! TIP: First things first, make sure there is enough money on your UCard for your Print Job. You can check your balance and add more funds via credit card by clicking on UCard Online in the myUNB Portal Quick Launch...

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Tell it like IT is Archiving Old Emails

ITS

Posted: June 11, 2014 5:00:00 AM ADT

Category: Our Community , General Interest , Tips and Tricks


We are back this week with a new issue of Tell it like IT is! Our latest pet peeve comes from Tony Diamond, who had this to say: “My outlook quota is almost always full; I could trim it down a lot if I could save contents of some folders elsewhere…” We have a solution for you, Tony! Within Microsoft Outlook, you can setup auto-archiving so a copy of all your email messages (or those of your choosing) is automatically saved in a folder on your computer. To setup an AutoArchive with...

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Twilight - Android App to help you Sleep

ITS

Posted: June 11, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Are you having trouble falling asleep after using your smartphone or tablet at night? Twilight may be the solution for you! Twilight is a free app for Android devices that makes your device screen adapt to the time of the day. The app protects your eyes by applying a soft red filter at night. The intensity of the filter is adjusted to your local sun cycle, so it knows to wait until later on those long summer days. Why red? Recent research has shown that exposure to blue light at bed time may...

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Tell it like IT is

ITS

Posted: June 4, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest , Our Community


This week we are starting a new column in tidBiTS called Tell it like IT is! We want to hear about any pet peeves you may have with your IT services and we’ll provide you with a quick fix. This week’s pet peeve is: “I can’t search by last name in the Microsoft Outlook Address Book”. We’ve got a solution for that! First, click Address Book, (located to the far right of the Outlook Home tab). The Address Book window will appear. Change the Search parameters from Name Only to More...

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Looking for a new App to manage your Notifications

ITS

Posted: May 21, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Whether you have too much happening in your life, or just need a quick reminder, check out the new App IFTTT (If This Then That). IFTTT lets you create “recipes” by connecting a triggered event to an action on your mobile device. The connections can be built from over 100 different channels, such as Facebook, Twitter, Instagram, Dropbox, and even your device’s functions. What exactly are your “recipes”? They can be anything from muting your phone at the start of a work shift, to receiving a...

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Myths of Anti-Virus Protection for Mac

ITS

Posted: May 14, 2014 5:00:00 AM ADT

Category: Geek Speak , Tips and Tricks , IT Security , Our Community


If you have a Mac, you've probably been told at least once in your life that you don't need Anti-Virus protection. Unfortunately, viruses and malware are a risk for any computer, regardless of whether it's a Mac or PC. Here are a few common myths about anti-virus protection that every Mac owner should be aware of. MYTH: There aren't any viruses for Macs. FACT: Although there may be fewer viruses targeted towards Macs than Windows computers, they do still exist. MYTH: Macs already have a...

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Increase your reading Speed with the new Spritz Technology

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


If you dread the thought of spending several hours reading a text book or any lengthy document, then you should be looking forward to the new Spritz technology. Spritz Technology increases your reading speed drastically by changing the way you read text. This is done by eliminating the need for your eyes to move from word to word, or even around the page. In fact, there is no page! Spritz uses just 13 characters to show all of your content. This reduces the chance of your concentration being...

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Trying to save money on Groceries Your UCard can help

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


If you’re a student who is staying in Fredericton for the summer, you will want to know this. With a valid student UCard (UNB photo ID) you can receive a 10% discount at Superstore and Sobeys every Tuesday, all year long. This includes the summer even if you're taking a break from classes until the fall. Just flash your UCard with a valid sticker on Tuesdays and you will instantly save a few dollars every time. But don’t just stop there! You can also receive 5% off at Victory Meat Market with...

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Do it yourself with Instructables

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Want to learn how to make a laser? How to make banana bread? Make a survival kit? Build a Bluetooth speaker? At one time or another, most of us have wanted to create something with our own hands rather than buy it from a store.  But where do you go when you need to learn how to make that contraption or gadget? Instructables.com is a site that is perfect for the Do-it-yourselfer.  It has thousands of different instructions on building everything from a go kart to how to grow picturesque...

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Expand on your Learning

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Do you have a passion for learning and want to take some courses from the world’s top universities? Then you should check out Coursera.org. Coursera brings a premiere education to the masses online.  Partnering with over 100 of the top universities worldwide, Coursera offers courses on everything from linear circuits to computational investing to Hebrew. Coursera allows you to learn on your own schedule, so you can decide to take your time or go through an entire course in a matter of a few...

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Get a great night s sleep with F Lux

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


We rely on our computer for so many things: our main communication tool, our main source of news and increasingly, our source of television. But what does all this screen time mean? Well unfortunately for many people, it means either lying in bed wide awake long after we should be asleep or suffering from debilitating headaches.  So what’s the cause? Our monitors emit something call blue light.  Blue light is similar to the light from the sun and is a stimulant – the light boosts our...

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Add productive time to your day using Pushbullet

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


According to a new study, cellphone users check their phone 150 times per day – that’s once every 6.5 minutes you’re awake! But that’s not even the worst part. Most of the time we check our phones we haven’t even received any new notifications. So how can you focus a little more on your work and a little less on obsessively checking your smartphone? By using Pushbullet. Pushbullet delivers all your smartphone notifications to your desktop so you can put your phone out of site and out of mind...

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Free Movies Online With Crackle

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


These days, most TV shows are available to be streamed for free on the network’s website a day or two after the program is shown on live TV. But what about movies? Unfortunately, there are not many movies available online legally without a Netflix subscription. So how can the movie fanatic still get a great theatrical experience without a paid subscription? With Crackle.com. Crackle is a free (and legal!) movie and TV streaming service.  Though it may have the latest new releases, it still...

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Get off on the right foot with your studies this summer with iStudiez Pro

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Want to achieve better marks while in intersession this summer? It has been proven that one of the biggest keys to a student’s success in school is organization, but between all the essays, midterms and assignments it’s often hard to keep track of everything you have on the go. That’s where iStudiez Pro can help. iStudiez Pro allows you to track everything to do with school in one place – your iPhone.  It has a calendar feature that synchs with your iPhone’s calendar so all your...

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Virus Protection for your Android

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Did you know virus protection is just as important for your Android as it is for your laptop or desktop? Just like with your computer, Smartphone viruses and malware have the ability to take over your device and steal all your private information if you’re not careful. So how can you keep your Android and all your personal information safe? AVG Mobile’s AntiVirus Security is an App for Androids that will protect your device from any potential viruses that try to infect it.  The app scans your...

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Happy Studying UNB students

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Congratulations students, on completing another semester of classes at UNB! Just think, only a few more exams to go until a well-deserved break. If studying is getting to you, take a walk outside and welcome in the new spring weather.  If you’re not in the mood for a stroll, keep your brain sharp by trying out dual-n-back, a memory game that has been proven to increase your fluid intelligence and improve test scores. From all of us at ITS, good luck on your exams!

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Hunt for Easter Eggs Online with Google

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Everybody loves online Easter Eggs and Google is no exception. Although typically known for changing their logo in honour of different events or occasions, Google has also been known to fill their pages with Easter Eggs.  Here are a few of our favourites: 1) Ever dreamt about touring the world from the sky? Now you can with Google Earth.  All you have to do is press Ctrl + Alt + A and your adventure begins! 2) Want to see your Google page spin? Try typing “Do a barrel roll” in the search box...

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Microsoft Office goes Mobile

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Ever wish you could pack all the functionality and resources provided by Microsoft Office into a package that is smaller than your laptop or desktop computer? Great news! Now you can thanks to Microsoft Office Mobile. Microsoft Office mobile lets you do everything with Office that you would from your computer at home or at work, all on your Smartphone or Tablet. Whether it’s writing an essay using Word, making a budget on Excel or taking notes in class using OneNote, Microsoft Office Mobile...

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Never lose touch with your team with Fleep

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


In today’s busy work environment, clear communication isn’t just an advantage, it’s a requirement.  Between continual group emails, instant messaging and meetings however, sometimes it can be a tradeoff between being up to date with your team or getting work done. That is, until Fleep. Fleep is a communication app that helps you and your colleagues always stay on the same page.  Formed by a group of former employees from an instant messaging service, their goal was to create an improved way...

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Organize your Email with Boomerang

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Since the beginning of the online revolution, email has been connecting business partners and friends from around the world. As useful as email can be however,  it can also easily get in the way of your productivity. That’s where Boomerang can help. Boomerang is an attachment for both Gmail and Outlook that helps you overcome some of the clutter of email, all while making sure that you never forget to read or respond to a single one. What does Boomerang do exactly? It allows you to: 1) Decide...

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Parking made easy with HotSpot

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Parking in downtown Fredericton can be frustrating, especially when it’s midday and you have to settle on a spot that isn’t close to your intended destination.  Even once you find a spot, you have to make the decision between filling the meter with all the coins you can find or just putting in a few and risking getting a parking ticket. Thanks to a former UNB Civil Engineering student, however, tracking down change for parking no longer has to be an issue. Phillip Curley founded HotSpot...

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5 Odd Questions Kim Washburn

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Name: Kim Washburn Job at ITS: As a Telecom Anaylst, I am responsible for configuring VoIP telephones, ordering new cellular devices and deactivating old ones, as well as Aliant centrex billing. I also serve at the ITS Procurement window accepting machines for repair and disposal, as well as returning fixed computers and software to their owners. Finally, I take care of early ordering of City of Fredericton phone books for UNB. 1. If you could choose anyone in the world to be the Prime...

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Keep your Flash Drive Safe

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


In the modern age of computing, we go to great lengths to keep our data safe and away from the eyes of others.  We install anti-virus software on our computers, use passwords for our smartphones and protect our wireless router from any would-be intruders.  So why is it that we don't protect our flash drives? Flash drives are one of the most convenient and portable pieces of modern technology, but did you know they are also some of the most insecure?  First of all, flash drives are very easy...

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Reconnect to your UNB network drives

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Faculty and staff, have you ever lost the mapping to your personal (H:) or departmental network drives? Sometimes switching between UNB’s wired and wireless networks can cause laptops to lose connection to the UNB network drives.  This could mean trouble if you’re about to give a presentation or lead a meeting that involves a file stored on the network. So how do you get your network drives back? By using the UNB Software Center.  Within the UNB Software Center simply download the application...

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Vimeo - High-quality video sharing

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Looking for an alternative to YouTube for finding or sharing high-quality videos? YouTube is a great resource for videos about almost anything, but let’s face it, sometimes the high-quality content can get lost in the site’s endless clutter of homemade funny cat videos or videos of children coming home from the dentist. This is where Vimeo comes in handy. Vimeo is a more “professional” video sharing site that generally contains videos of higher picture and content quality than YouTube. Not...

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Master your Google Skills with A Google A Day

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Whether at work or home, we regularly rely on what's arguably the internet's biggest innovator - Google - to provide us with information we need on any given subject. Not only does Google give us answers to questions that range from simple mathematics to the meanings behind Shakespeare's plays, but it can also help us navigate the world and has many other functions. So how good are you at doing research on Google? Agoogleaday.com will help find out your skills and improve on them! How does...

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Save time and money with a quick trick

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


What do you do with your computer at the end of the day? Most people do one of two things: shut it off or leave it running. So which is the best to do? Neither. According to PC World, a recent study done by iolo Labs concluded the best procedure is to put your PC in sleep mode. Why? By putting your computer in sleep mode rather than leaving it on all night, you will save about $2 per month in energy costs. This may not be a huge amount, but it still adds up to $24 per year, per computer you...

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Tricks to help you get started with Windows 8

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Just purchased a new Windows 8 laptop or tablet but aren’t familiar with the latest version of the Windows operating system? Here are a few tricks to help you get a feel for Windows 8:  1) Accessing your programs: Windows 8 involved the removal of one feature in previous versions of Windows that many people held near to their hearts, the Start menu.  No longer do you have to click in the bottom left-hand corner of your screen and scroll through endless folders to find the program you're...

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Stay on top with Wunderlist

ITS

Posted: March 12, 2014 5:00:00 AM ADT

Category: Tips and Tricks , IT Announcements , General Interest


Do the piles of work on your desk seem to continually grow without any hope of shrinking? Maybe it’s time to give Wunderlist a try. Wunderlist is a to-do list program that lets you sync your lists between all your devices  so they’re always up to date. The program lets you assign deadlines to tasks as well as record the status and mark tasks as important. It also lets you share your to-do lists over Facebook, Twitter and the Wunderlist platform so you and your colleagues can easily...

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A shortcut for your desktop

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Need some help getting back to your desktop? In today’s busy and multitasking workplace, we often have all kinds of windows open on our computer at once– from Internet Explorer to Photoshop, sometimes as many as 10 different windows! But what do you do if you want to get back to your desktop quickly and easily? Windows 7 has two handy little features to help you out. Notice that little rectangle in the bottom right corner of your toolbar? By clicking there it automatically minimizes all your...

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Get more done with the help of an Owl

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Do you find yourself getting sidetracked online? The internet is filled with distractions at every turn, and it can be a battle for a lot of students to get any studying done with a laptop in hand. Fortunately Productivity Owl can help make sure you’re always on task and focused. Productivity Owl is a program available for Google Chrome that monitors the webpages you’re accessing to make sure you’re not getting sidetracked from the task at hand. To use it, simply add any websites that...

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Train your brain

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


What’s the most important part of your body to exercise? Walking through most gyms, you’d think it was either your chest or your arms. Contrary to popular belief, however, it’s most important to exercise your brain. A sharp brain helps you work faster and harder, and helps you make better and quicker decisions. So where exactly can you go for exercises to keep your noggin in shape? Try Lumosity. Lumosity is like the gym for your brain and this gym is a lot of fun to go to! To start you off,...

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Wouldn t it be great to accomplish all the goals you set for yourself

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Whether your goals are it’s work, health, financial or spiritually related, getting started on a goal can be a challenge, and following it through to the end can be even more difficult. So how can you make sure you stay focused while working towards your goal? With a little help from Lift – Daily Motivation. Lift is basically a personal life coach in your pocket.  It keeps you focused by giving you a step by step guide to over 100,000 different goals.  Lift also provides you with the ability...

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Access the Internet Worldwide with eduroam

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Do you know how to get connected while you’re travelling abroad? In this day and age, Internet is more than a luxury to students, faculty and staff, it’s a necessity. Whether you’re in Africa, South America, Asia-Pacific, Europe, the U.S. or somewhere else in Canada studying, recruiting players for your team, or travelling for conferences, eduroam allows you to connect to the internet at any other eduroam institution using your UNB Login ID and Password. For full instructions on how to get...

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Google Keep all your sticky notes in one place

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Using sticky notes for reminders is very helpful. You can stick them wherever is most convenient for you - on your fridge, your monitor or even in your car. One problem with sticky notes though, is that they are easily lost and frequently become unstuck. So how can you keep your reminders organized and in a handy location without losing them? With Google Keep. Google Keep allows you to have all of your reminders in one place – your Google account – so they’re with you no matter where you go. ...

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Organizing your PC as easy as 1 2 3

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Computers are a lot like desks – a little bit of work can make them very cluttered. Just like a messy desk, a cluttered computer can make it difficult to get work done productively and efficiently. Spending a few minutes now on organization can save you hours in the long run, so what can you do to organize your computer? #1. Create folders – Folders allow you to organize all of your relevant files into separate locations so you always can find what you need in just a few clicks of your...

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Protect your smartphone with a backup

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Nowadays, our smartphones are like a second computer.  We use them to store our personal identification information, our banking information and phone numbers of all our contacts.  We invest countless hours downloading the apps we want, setting high scores in games and setting our phone up just the way we like it. At any moment, however, all of this time, effort and data could disappear.  Your phone could crash, be dropped in a puddle or be lost or stolen. So how do you protect yourself from...

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Wake up on time every morning with Wakerupper

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Being on time is always important but especially on certain occasions. Doctors appointments, meetings and important calls just can’t be missed and sometimes an alarm clock just can’t be trusted. That’s when you need a wakeup call!  Wakerupper has you covered. Just like at a hotel, Wakerupper is a free service that will call you to ensure you’re up on time for the day’s tasks. Simply go to Wakerupper.com, set the date and time of your wakeup call and leave a short reminder for yourself to be...

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A low-cost online library

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Checked the library for a book you’re looking for and it’s not available? Want to stop paying the high cost of paperbacks and hard-covers at your local bookstore? Then Scribd just might be for you. According to their website, Scribd is the world’s largest library with more than 40 million books and documents. With a library that doubles almost every year, almost any book you can think of from the past and present, including new releases and best sellers. So how do you join? Simply go to...

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Manage your UNB files from your personal device with myFiles

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Looking for an easier way to manage your work files from your personal computer? Look no further than myFiles. myFiles allows you to easily access your (H:/) drive and shared departmental drives from your personal devices from anywhere you have access to the web. To access myFiles, simply log in to your myUNB Portal and select myFiles from the Quick Launch Menu. From there, you can download or upload files, rename your folders, or anything else you would typically do from your computer on...

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UNB s VPN Client gets Promoted to Junos Pulse

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Do you work from home and use UNB’s VPN (Virtual Private Network) to access your secure IT services and files saved on your personal (H:) or departmental network drives? Earlier this morning, ITS upgraded UNB’s VPN client to a new solution available for free to UNB faculty, staff and students for both Mac and Windows computers. This new client is not only faster with increased security and newer technology, it is also compatible with Windows 8.1 and Mac OS 10.9, the latest versions of the...

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An easier way to convert and store files

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


One of the most common yet frustrating processes when creating or using files can be converting them to another file format. Whether it be converting from Word to Excel, PDF to Word, Excel to Word, PDF to PowerPoint or almost any other combination under the sun, it seems the process rarely happens without some kind of complication. That is, until Cometdocs. Cometdocs is a cloud storage client that let’s you securely store and share files, as well as convert files to and from all of the most...

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How to Reset your UNB Password

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks , IT Announcements


With all the passwords we have to memorize these days, it’s easy for us to forget them. Do you know what to do if you forget your UNB password? First things first, you will either need to use a personal device or a kiosk computer (computer that does not require your UNB login details) such as those located in the Harriet Irving Library to reset your UNB password. Then it’s just a matter of visiting UNB’s secure form, filling out the fields, answering the security questions and creating a new...

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Read like a US President

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Want to get through the reading for your next class in a matter of minutes rather than hours? One of the most monotonous things about university can be the incredible amount of reading that has to be done. It’s not uncommon to have to read 75, 1000 or even 150 pages from your textbook before your next class! And that’s even on top of all the other readings you have to do for your other classes. So how can you get through all these readings and even have some time to spare afterwards? By speed...

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Accessing your PC from your Smartphone

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Need to access an important document while on the go? Some documents are too large to carry on your smartphone and a lot of programs made for the PC do not have a smartphone equivalent. A new app from Microsoft solves this dilemma. Microsoft Remote Desktop allows you to completely control your computer while on the go. Whether you want to watch your favourite movie or get your files organized for tax time, the app gives you access any files or programs stored on your PC right from your...

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Checkout51 - Because Every Dollar Counts

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


In today’s economy it seems like everything is getting more expensive – from movie tickets to cat food to toilet paper. One place that seems to be particularly affected by this trend is the grocery store. Thanks to Checkout 51 however, the prices you’ll pay at Sobeys or Superstore won’t seem quite so scary. Checkout 51 essentially pays you to go grocery shopping. To get started, check the app for deals on your favourite products. If you pick up any of the items listed on Checkout 51, take a...

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Wolfram Alpha - A New Way to Learn

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Where do you go when you have a question? Google is the go-to for most people, but even Google can’t always answer some of the more complex math problems. And when Google does know the answer, it doesn’t show you the steps it took to solve the equation, which isn’t overly useful if you’re trying to figure out how to solve the question yourself. So where else can you go if you’re looking for a quick, concise answer to almost any question? Try Wolfram Alpha. Wolfram Alpha is a website that...

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A new way to use Twitter

ITS

Posted: January 16, 2014 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Plume is an app that allows you all the features of Twitter but with some added bonuses. Don’t want to see advertisements from promoted tweets? Simply hide their tweets. Don’t want to see spam from the parody and other non-human accounts you follow? Plume gives you the option to block tweets containing certain words. Those with Android phones also get to enjoy the feature of being able to adjust the LED notification color depending on the notification from Twitter. Plume is available in...

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Increase your productivity in 2 minutes

ITS

Posted: January 16, 2014 4:00:00 AM AST

Category: Tips and Tricks


Want to get more work done in a day? Sometimes the best way to add to your productivity is by doing nothing at all. In our fast paced world, constant stimulation by cellphones, emails and social networks are productivity killers. We constantly are thinking about what we have to do next or who we have to respond to rather than focusing on the task at hand. Donothingfor2minutes.com is a website to help find a sense of monk-like zen all while helping you accomplish more things in your day. Type...

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Google Voice - Stay goodbye to long distance fees

ITS

Posted: January 8, 2014 4:00:00 AM AST

Category: General Interest , Tips and Tricks


For many people, having friends and family that live around the world is part of our modern world. Not only is it hard to connect with these people because of time differences, it can also be very expensive but Google has an app to put an end to the long distance charges. Google Voice allows you to call any number in any country for free. That’s right, we said FREE. Want to know how to get it? You can use Google Voice by downloading Google Hangouts in the App Store, Google Play and in your...

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Happy Holidays from ITS

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Whether you’re planning on spending the holidays next to a warm, toasty fire or you’re heading south to lay on a beach under the bright sun, ITS would like to wish you a happy holidays and safe travels. Just like you, tidBiTS is also taking a holiday but will be back in the New Year with the latest UNB IT news as well as tips and tricks for all the new gadgets you received over the break. From all of us at ITS, Happy Holidays!

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Travel Help for the Holidays

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Three things are synonymous with the holidays – family, weight gain and travel. Now, while we can't give you any diet tips or advice for dealing with your creepy Uncle Louie, we can suggest you check out a very handy app for those who plan on traveling by air. FlightTrack is an app that helps resolve a lot of the headaches associated with air travel. FlightTrack helps you navigate an unfamiliar airport with terminal maps, helps you find alternative flights with just a few taps of the finger...

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5 Odd Questions with Adam Baker

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


What do you do at ITS? It's probably easier to list what I don't do at ITS, but I'll make an attempt: I'm primarily responsible for operations of our Linux based servers including infrastructure related to UNB's web presence. I also maintain and support various web applications, do software development, deal with parts of the email system and write documentation. I also get to play a role in developing policy and procedures for the Systems and Application Development group. Did I mention...

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Announcing myPrint Easy printing from your own devices on-campus

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Students - Want to print directly from your personal computer on campus but don’t have your own printer? myPrint lets you easily print from your personal devices to any lab printer on campus. Accessed through your myUNB Portal Quick Launch menu, you can use myPrint to upload and print documents, print web pages, or even install a lab printer on your device so you can print directly from the programs you’re working in. Wondering how you pay for your myPrint print jobs? Just like when you...

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Happy Last Day of Classes UNB

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Congratulations to all students on completing yet another semester at UNB. Classes are over and the holidays are just around the corner! For some of you, this may be your last semester; others, your first. But what is one thing most of you have in common? You guessed it. Exams. Don’t trade your textbooks in for Christmas cookies just yet, now it’s time to study. Click here to view some previous tidBiTS study tips. Good luck, everyone!

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Keep Your Passwords Safe

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Worried about the integrity of your information online after hearing about yet another large corporation who has had their servers hacked? One of the best and easiest ways to stay protected from theft online is by using a different password for each website you log in to. The problem for many people, however, is that they either make their password too easy to guess or so complex that they forget it. So how can you make a password both complex and memorable you ask? With the help of the...

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New CRTC Cellphone Regulations worth cheering for

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


There is an old saying that says there are only two things certain in life, death and taxes. In reality there are three things certain in life: death, taxes and extra fees associated with owning a smartphone that you didn’t account for. However, thanks to new regulations from the Canadian Radio-television and Telecommunications Commission (CRTC), those fees are now no longer unlimited. Have you been using your phone outside the country or watching a lot of YouTube videos on it lately? The...

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Everything You Need in One Place

ITS

Posted: November 27, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Tired of worrying about where your tickets and gift cards are? Passbook, one of the many great apps included in Apple’s iOS 7, can help. Passbook helps you keep all of your gift cards, plane tickets and movie passes in the most convenient of places – right inside your iPhone. You can receive the passes through scanned QR-Codes, email and text messages, the Safari web browser and more. To learn more about Passbook, click here.

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UNB s Mobile Device Usage Stats

ITS

Posted: November 27, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


When it comes to mobile device usage on UNB Fredericton's wireless network, Apple is king. Apple devices account for more than half (56%) of all wireless devices connecting to the new myUNB WiFi network, with Windows computers and Android phones and tablets tied at second place at 17% each. The Apple iPhone alone accounted for one in four devices on our wireless network while Android phones and tablets accounted for one in five devices. At peak, there have been 696 Windows-based computers on...

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A Personal Assistant in Your Pocket

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Ever wish you could have your own personal assistant? Thanks to Google, now you can. Google Now helps you navigate your day from the moment you wake up – it lists all your scheduled items for the day, shows you the traffic for your commute, Now gives you your Gmail Cards (reservations, flight bookings, etc.), and will even show you if your favorite TV show is on or if your favorite baseball team is playing. The best thing about Google Now? Just like most Google Products, it’s free. Learn more...

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Save time and effort with Windows 7

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


According to our latest stats, Windows 7 is the most used operating system here on campus. But did you know that Microsoft has packed Windows 7 full of little features that can save you time and headaches on an almost daily basis? BrainStorm Inc, a website designed to help users discover and better use software, has made videos available showing three very convenient features within Windows 7.  These include using the Snipping Tool to capture screen shots of a selected area on your screen,...

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Warning to Adobe Users following breach of 36 million accounts

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Last month Adobe Systems suffered a breach of its systems resulting in the compromise of over 36 million user accounts. Individual affected users should have received an alert e-mail from Adobe, however many people may have had these e-mails land in their spam or junk folders. It is important that if you did have an account with Adobe that you reset your password. Most importantly, if you used the same password for Adobe.com that you use for your UNB account, please change your UNB account...

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Edit your photos on the go with Adobe Photoshop Touch

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Adobe Photoshop is used by millions of people around the world to improve pictures of models, nature and animals, but typically it’s only ever been available on your laptop or desktop. What if we told you now you can edit pictures with Photoshop right on the device you took them with? Adobe now offers Photoshop Touch, a Photoshop app available on iOS devices. With the app you can crop pictures, remove redeye, adjust hue and brightness, enhance pictures to glow and much more.Get it for free...

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Latest Operating System Stats at UNB

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: Tips and Tricks


No matter where you are on campus, whether it be the SUB, the HIL or any of the cafés, you’re usually surrounded by a sea of laptops, of different colours, makes and models. But have you ever wondered which operating system is the most popular at UNB ? In the classic battle of Windows vs. Mac, UNB has a clear winner. Throughout the past month at UNB, Windows has been the operating system of choice for 67% of users with Mac users trailing behind at 23%. Wondering which version of each...

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The UCard App is Here

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


In the line at Booster Juice at the SUB and realize you need to put more money on your UCard before you can get your beloved Strawberry Sunshine smoothie. You better get out your smartphone, the UCard app is here! The new app was just launched for both Apple and Android devices and is named “Transact by Blackboard”. The app lets you: - Check your UCard balances- Check your transaction history- Add money to your UCard Cash account- Deactivate a lost card or reactivate your card if...

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What if we told you Goggles can serve a purpose other than swimming

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Google Goggles is an app available for Android and within the iOS Google app that gives you a new perspective on the world around you. See a painting and want to know the artist? A new car and want to learn the model? A statue and want to learn the history behind it? Just open Google Goggles, point your camera at the object in question and within a matter of seconds, Google searches its databases and tells you everything it knows about it. Not only that, the app can also translate languages...

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Get a Good Night s Rest With The Help of Your iPhone

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


If you’re like most people, you wake up every morning exhausted and drag yourself to the coffee maker. It’s a feeling none of us like to experience. So what if there were an app that could help you get a good night’s sleep? Sleep Cycle is an iPhone app that tracks your sleep habits then wakes you up during your lightest sleep phase so you feel as well rested as possible. You simply enter the time you’d like to wake up and then place your iPhone on your bed and go to sleep. When it’s time to...

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Is Your Wallet Chock-Full of Customer Loyalty Cards

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


It seems like almost every store we walk in to these days offers us a new card to collect points or earn discounts. Most people forget to ever use the card and it sits at home in a pile of other cards, collecting dust on the back of a table. So what if there was something we carried everywhere that could be used to store a seemingly limitless number of cards... Key Ring is a brand new, free app that allows you to keep all your cards in one convenient place – your Smartphone. All you have to...

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Mmm Booster Juice

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Great news, UNB! You will soon be able to get your fill of delicious fruit smoothies from the Booster Juice opening soon upstairs in the SUB on the Fredericton campus. But the good news doesn’t end there. The UNB Card Office is currently in talks with Booster Juice to allow you to use your UCard at their new SUB location. This means you’ll be able to purchase all those tasty smoothies using the fastest, most convenient method at UNB – your UCard. But before you can make purchases at Booster...

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A New Development in Classic Technology

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


There has been one piece of technology that really hasn’t evolved much in the modern day – the watch.  That’s all starting to change. Many of the largest computer and internet companies are now developing smart watches. These watches are able to tell you the weather, take pictures, show smartphone notifications such as email or text, make phone calls and control your media. For more information on smartwatches, click here. 

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How to Type Hands-Free

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Do your hands and wrists get exhausted writing reports or papers day after day? Microsoft has a neat piece of software built in every Windows computer to help. Windows Speech Recognition allows you to control your computer, run programs and even write papers using your voice instead of your hands.  After a short set-up you’ll be able to write entire novels without touching a key. This handy tool is found within the Ease of Access menu in the Control Panel of your computer (accessed from the...

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Printing Spy-Style

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Not all information is meant to be shared, but sometimes it’s tough not to share when you’re printing in a public place. Secure printing is a little-known feature that lets you create a password for your print job so your document doesn’t actually print until you’ve entered your password at the printer. To secure print to a Ricoh copier, for example: Within your document, go to  File>Print. Click on Print Properties, then Advanced.  Under Job Type, select Secure - it will then prompt you to...

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The Return of BlackBerry Messenger

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


BBM is back! But on Android and iOS? BlackBerry Messenger (BBM) has always been known as the cream of the crop of instant messengers. Original it was only available on the BlackBerry but now you can use it to message friends and colleagues on any device, whether it’s a BlackBerry, Android, or iOS. Get the BBM app for free from Google Play and the App Store.

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Educational Transformation

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


With midterms right around the corner, most students are desperately studying to get every last bit of information in their heads. But what should you do if there are a few concepts that you don’t understand? Try checking out Khan Academy. Khan Academy is a free website with the mission of “providing a free world-class education from anywhere.” The site delivers beginner to advanced lessons in everything from art classics to capital markets to how to calculate the gradient of a scalar...

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Having Trouble Keeping Notes Organized Try OneNote

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Having all your notes in one place makes studying much easier and much more productive. Microsoft OneNote is a note-taking program you can use for both handwritten and typed notes. It lets you insert pictures and sound and even type anywhere on the page without restriction. To help keep you even more organized, OneNote allows you to create separate “notebooks” for your different classes and topics and can even be accessed and shared between your PC, tablet and mobile phone. OneNote is...

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Saving Personal Numbers on Your VoIP Phone

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Do you have a non-UNB phone number that you frequently call? If so, did you know you can save  your personal contacts on your VoIP phone? The "Personal Directory" feature on your VoIP phone allows you to manually add and save personal contacts. Although not enabled by default, this feature can easily be added by submitting a request to the ITS Help Desk with your phone number and contact details. Once your phone is configured, simply follow these instructions for using your Personal...

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October is cyber-security awareness month

ITS

Posted: October 18, 2013 5:00:00 AM ADT

Category: IT Announcements , Tips and Tricks , General Interest


While October is probably best known for Halloween costumes, trick or treating and scary movies, there's another reason for students, faculty and staff to take notice of the month.It's also Cyber Security Awareness month in Canada and in countries around the world.Cyber Security is a growing area of concern for individuals, organizations, government and police. At the University of New Brunswick, Information Technology Services is actively involved in protecting UNB's technology assets and...

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Is the Movie Any Good

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Making plans for a movie night? Whether you’re planning a trip to the theatres with friends or watching a movie at home with that special someone, IMDB you want to know if it’s worth the hour and a half of your time. The best way to know how good a movie will be … IMBD. With the movie app you can see ratings, watch trailers, rate movies yourself, look up movie show times in local theatres and more. Get comfy, grab the popcorn, and settle in for a nice lazy night of movies.

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Data Debacles

ITS

Posted: October 9, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Ever get your cellphone bill and almost keel over in shock? If you’re like most smartphone owners, almost every month you end up paying $10 to $15 more than what is stated in your plan. This usually happens for one reason and one reason only – you use too much data. Whether you want to be constantly connected with your friends on Facebook, you pass time by watching funny cat videos on YouTube or you’re looking for the latest and greatest app to transform your voice into that of Darth Vader –...

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It s Happened Again Another Toolbar Has Appeared

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


You just downloaded a great free program you found online. The next time you open your web browser, however, you realize that free software came with something you hadn’t bargained for… Yet another toolbar. These days, toolbars are included with a lot of free software you can download from the web. These toolbars are usually a form of spyware that intentionally direct you to a specific site and can even goes as far to change your homepage and the search engine used by your search bar. Babylon...

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tidBiTS Asked You Answered - Favourite new features of iOS7

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


iOS 7 has been out for two weeks now – just long enough for us to learn the ins and outs of Apple’s newest operating system. We already showed you the drastic increase in UNB’s internet traffic on September 18th as many of you downloaded the upgrade, so we thought we would ask ITS staff and students to share a few of your favourite new features since then.  Here’s what you had to say: “Two of my favourite features of iOS 7 - the calendar app. I really like the way Apple streamlined the way it...

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How to disable your lost or stolen phone from afar

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


We’ve all had those moments of anxiety where we’ve thought “oh no, where is my phone?”. Luckily, most of the time it’s buried on our bed or desk, or sometimes right under us… literally. But for those unfortunate few whose fears are confirmed and your phone really is lost, there are steps you can take to help ease the pain. PC Magazine has identified some handy apps and websites that allow you to remotely wipe your phone if it’s been lost or stolen. Whether you have an Apple, Android,...

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Quick UNB Phonebook Search with the UNB App

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Need to contact your professor for clarification on an assignment but don’t know their phone number or email address off the top of your head? Try the UNB App. It gives you easy and secure access to the UNB Phonebook so you can quickly search for any faculty, staff or student’s contact information while you’re on the go. From within the app, simply select “Phonebook” from the menu then do a search for the name of the person you’re trying to reach. That’s not all the UNB App has to offer. It...

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How to save your iPhone battery s life

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: Tips and Tricks


You’re a texting fiend, you spend your days playing games, or maybe you were just bored and your phone was there to keep you company. Whatever the reason, your iPhone battery won’t last all day if you use it constantly. But maybe you just aren’t willing to use it less. PCMAG.COM has a seven tips and tricks on how to get your battery to hold on a little longer. So the next time you’re bored and only have your phone to amuse you, try out some of these tricks. Disable as many notifications as...

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Problems Printing the UNB website with Firefox

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: Tips and Tricks , Design Desk


With the latest version of Firefox (23.0.1), users have indicated that there was an issue when printing UNB webpages. When you go to print (File>Print), there is an option selected that must be turned off, the "Ignore Scaling and Shrink to Fit Page Width" should be un-selected (by default it is turn on). Click on the check mark to un-select it (there should be NO check mark). You only have to do this process once. Pages will now print fine. No other web browsers need to be adjusted to print...

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How Public is Your Facebook Profile

ITS

Posted: May 15, 2013 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Ever wonder how much of your Facebook profile is visible to the outside world? Within Facebook, you can preview your ‘public search profile’ and see how much of your information can be viewed by strangers when they search for you within Facebook or from a search engine like Google. From those embarrassing pictures your friends tagged you in to personal information like your job, phone number and birth date, reviewing your profile from the public’s perspective can serve as a good reminder to...

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Phishing Emails spread trouble much further than you might think

ITS

Posted: April 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Due to a recent and successful phishing attack – which resulted in a large number of SPAM emails sent from a UNB email account – UNB has been blocked by some email providers. Consequently, some faculty, staff and students may have issues sending email to certain email addresses. ITS has requested to have @unb.ca removed from the blocked list; however, this list is maintained by an outside company and as this isn’t the first time UNB has been flagged for sending SPAM because of a phishing...

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Access your UNB Email Calendar from anywhere with OWA

ITS

Posted: April 24, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Did you know you can access your UNB email and calendar from anywhere in the world? You don’t need the Outlook client setup on your computer to access your email and calendar items from off-campus. Outlook Web App (OWA) lets you access and use your UNB email and calendar from any web browser just as if you were at UNB.  To access OWA, just log in to your myUNB Portal and select ‘Go to my email and calendar’ from the top left-hand corner of the window.

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10 Helpful Tips for Dodging the Identity Theft Bullet

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Want to know some easy ways to avoid an identity crisis? The Government of Canada has come out with a poster of 10 handy ways you can help prevent identity theft. Check it out: PDF  

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A colourful tip to help make sure you never miss an email from the big boss again

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Did you know you can assign rules in Outlook so email messages from a certain person appear in a different colour in your inbox? Colour coding your emails is a great way to make sure you never accidentally miss an email from someone important (like your boss) again. To assign formatting rules to your inbox: In Outlook, click on the View tab. In the Current View group, select View Settings. In the window that appears, click Conditional Formatting. Click the Add button. Give your new format a...

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A few security tips to bring you good fortune this Saint Patty s Day

ITS

Posted: March 13, 2013 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Big plans to catch a leprechaun this weekend? Before you head out, check out these security tips for keeping you and your devices safe this Saint Patrick’s Day, courtesy of AVG Technologies: Keep a look out for what’s going on around you and report any fishy behaviour.  Better to be safe than sorry - Keep your personal belongings like your phone and purse on hand at all times. If you don’t need it, leave it at home – chances are you won’t actually need all of your bank and credit cards...

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Cut your time spent scrolling through Word in half with Split Screen

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Working on a lengthy document in Microsoft Word like your thesis or a journal article? Word has a nifty little trick that can make working in a long document much simpler, especially if you’re working on a single monitor. Split Screen lets you see two parts of your document at the same time so you can work in two places at once instead of continually scrolling back and forth. To split your screen: 1.    On the View tab, in the Window group, select ‘Split’. 2.    Your curser will turn into...

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Stapler Who needs one when you have a photocopier

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Have a bunch of booklets or information packets to put together? Many departmental photocopiers on campus can staple your pages for you so by the time you arrive at the printer your bundles are already prepped for distribution. Before you press print, save yourself some time and give it a try: 1. In your document, go to ‘Print‘ > ‘Printer Properties‘. 2. On the Setup tab, under ‘Staple’, select where you want the staple on your document (ex: top left-hand corner) then press ‘OK‘. *Note:...

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Three Signs of a Safe Online Transaction

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Making arrangements online for your big trip down south this winter? Before you pull out your credit card and enter any personal information to book your room on the resort or that highly anticipated swim with dolphins, make sure you check for these three things on the website: 1. The URL of the website begins with https (not http). Https means any information you enter on the site, whether it’s a username, password or credit card number, will be encrypted as it crosses the Internet so you...

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Keeping your Smartphone Virus-Free

ITS

Posted: February 6, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Did you know that your Smartphone is at risk to viruses and other types of malware just like your computer? From usernames and passwords you have tucked away in your notes so you don’t forget them, to your credit card information stored in your iTunes account, to contact information for all your family and friends, it should come as no surprise that Smartphones are a popular target for cyber criminals. But just how do they manage to infect your device from afar? A popular method is through...

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Need a scheduling assistant You ve got one

ITS

Posted: February 6, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Do you spend a lot of time playing phone or email tag trying to schedule meetings with your colleagues around campus? Your UNB connectEd Outlook email has a solution for that. Outlook provides a scheduling assistant that makes it easy to compare schedules with other faculty, staff and even meeting rooms on campus so you have no trouble finding a meeting time and place that works for everyone. A bit about the scheduling assistant Where to find it: 1.    Within Outlook, go to your Calendar...

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Giant Files sent with ease through UNB File Drop

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Need to pass on a video, document or other large file to a colleague that is simply too big to send through email? UNB File Drop is there to help. UNB File Drop is an easy and secure way to send large files to anyone at UNB. Even individuals outside of UNB can use this service to send files to UNB faculty, staff and students. Just go to the File Drop website, add one or more recipients (must be a UNB email address), upload your files, and click send. It’s that easy. Once the files have...

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How to Dodge Spam Postings on Facebook

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Tired of scrolling through tons of spam postings on your Facebook news feed? Spam Facebook postings are a regular occurrence these days, but the good news they’re also avoidable.  Just try these tips from Webopedia: Message tone and content – Chances are a work colleague wouldn’t send you a post using language like ‘OMG! Look at this video!’. If the tone of a message is out of character for the friend who posted it, there’s a good chance it didn’t actually come from them and it should be...

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Unique passwords for different websites can save you headaches

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Remembering passwords can be a pain. It can be tempting to re-use the same password for e-mail, your university account, Facebook, YouTube, banking or your fantasy sports league. But it's a really bad idea. If any one site that you use gets hacked, that username and password combination, along with potential personal information like your e-mail address, can be used to try and hijack other accounts, leading to the loss of personal information, identity theft or financial losses. The best...

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Tips for Effective Tweeting Courtesy of ITS s David Shipley

ITS

Posted: January 24, 2013 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Are your tweets spreading like wildfire the way you would like them to be? ITS’s own David Shipley (Enterprise Strategy Analyst) was recently featured in a CTV Live at 5 Tech Tuesday segment where he explained a few tips for expanding your reach on Twitter. Check it out.

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A Handy Trail of Breadcrumbs that Won t get Gobbled up by the Birds

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Did you know that Hansel and Gretel aren’t the only ones to have laid a trail of breadcrumbs to find their way home? Many websites also have breadcrumb trails so you can quickly and easily retrace your steps on their site and avoid getting lost. Often displayed in a horizontal line near the top of your screen, website breadcrumbs provide you with links to all the pages you had to steer through to get to your current location. Want to go back a few pages? Instead of repeatedly clicking the...

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Maintaining Privacy from Your Mobile Devices

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Did you know that January is Privacy month? This January, why not take a minute to ensure your laptop, Smartphone, tablet or USB key and the private information stored on them are as secure as can be with these tips from UNB’s Right to Information and Protection of Privacy Act (RTIPPA) website:  Set a password on your laptop, phone and tablet and keep it to yourself Set up your device to lock automatically after 10 to 15 minutes of inactivity Use anti-virus software and keep it up to...

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Sit Back Relax and Enjoy the Show Software learning made easy with movie-based training from Lynda com

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Need to learn how to use a new-to-you software for work, or brush up on your skills using a particular software for a class project? If you are a UNB faculty, staff or student, there is a great online resource available to you for free through ITS that can help you develop your skills in a wide range of computer programs. Lynda.com is an award-winning provider of educational movie-based training that is a great solution for keeping your computer skills current. Their library offers courses on...

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Ramp up your efficiency with Keyboard Shortcuts

ITS

Posted: December 12, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Looking for an easy way to work more efficiently on your laptop or desktop? Using keyboard shortcuts can significantly cut down the time it takes you to perform commands you use on a regular basis, such as switching between open programs, undoing a mistake, or selecting all within a document. It may take a little while to get used to using shortcuts at first, but once you have them down you’ll be able to fly through commands that would otherwise take tedious mouse maneuvering to perform. Go...

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Happy Studying UNB

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Congratulations students, on completing yet another semester of classes at UNB! Only a few exams to go and you’ll be able to relax and enjoy a much deserved holiday with friends and family. Looking for some helpful tips to get you through those long days and nights of studying? Try some of these tricks used by ITS staff members during their days as students: Redo all of your assignments without looking at the solutions! Be sure to check out those old exams from previous years your professor...

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Laptop Crisis Take a deep breath and pay a visit to the ITS Help Desk

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


There are few things worse than discovering a virus on your computer at the end of the semester when papers are due and there is studying to be done. Don’t worry, the ITS Help Desk is there to help. Since January 2004, the ITS Help Desk has offered a Mobile Support Program for student-owned laptops and later, mobile devices. Visit them in the Harriet Irving Library – Learning Commons between 8 am – 10 pm daily (unless the HIL is closed) and they will assist you with: Virus and Malware...

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When in doubt don t give your username and password out

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Odds are if you've been at UNB for a while you've likely received an email from someone claiming to be from UNB's IT department and asking you to verify your username and password. Don't do it. That's not how we do things at UNB. When UNB alerts you of an IT issue, such as changing your password, you'll be directed to the myUNB Portal and then on to eServices. Sometimes these email scams - which are known as phishing attempts - claim to be about your IT account and ask you to provide your...

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Free Apps you don t want to miss

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


In a recent Thanksgiving posting, the Lifehacker blog presented 50 Free Apps to be thankful for. tidBiTS checked them out and here are a few we thought you might find handy: Dropbox – This one’s no stranger to tidBiTS. Check out our past posting to learn more about this free service that lets you store, share and synch your files from any computer or device for easy access. Evernote – Evernote allows you to create and store text and content, from notes you’ve written for yourself to snippets...

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Get on Board the tidBiTS Band Wagon with our RSS Feed

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Can’t get enough of tidBiTS? Subscribe to our RSS Feed! The tidBiTS RSS Feed lets you know whenever a new blog posting is up so you’re always in the loop about the latest tidBiTS news, tips & tricks, and more. To sign up, just scroll to the bottom of any tidBiTS blog posting and click the Blog Entries button. From there, choose one of the following options from the dropdown box: Live Bookmarks – This will create a tidBiTS button in the toolbar of your web browser. Click this button for a...

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Access your files from anywhere in the world with myFiles and NetStorage

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


UNB, did you know you can access your files from anywhere in the world? myFiles allows faculty and staff to easily access files stored on your personal H: drive and various shared departmental drives from anywhere in the world as long as you have web access. To access myFiles, just log in to your myUNB Portal and click on the "myFiles" link in your Quick Launch menu. From there, you can download or upload files, rename your folders, or anything else you would typically do from your computer...

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Flip through your open windows easily using Aero Flip 3D

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Do you have a Windows 7 computer? Try this neat trick: Press Ctrl + the Windows logo key + Tab This cool feature is referred to as Aero Flip 3D and allows you to easily see all your open files, folders and windows without clicking on them in the task bar. Like a stack of cards, you can quickly flip through your windows in this view using the Tab key or the wheel on your mouse (if it has one). When you get to the window you want, just click on it and it will open normally on your screen. To...

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Keeping your devices safe and sound with a password and locked screen

ITS

Posted: November 15, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Have you ever stopped to think about how much confidential and personal information you have stored on your desktop, laptop, tablet or Smartphone? From account details to confidential files to personal messages between you and your family and friends, chances are these are not things you would want a stranger having access to or tampering with. That’s why it’s so important to protect your devices with a password and lock your screens before you leave them unattended, even if it’s just for a...

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Illegally downloading movies TV shows and music might put you in the Hurt Locker

ITS

Posted: October 25, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Downloading movies, TV shows and music illegally may cause you far more grief than the cost of legally acquiring them. Let’s talk about why.  First, there’s the risk to your computer and your personal information stored on that computer. Why is there a risk? Tainted software and websites What guarantees do you have the software program you are using, or the website you visited to gain access to copyrighted material, isn’t installing malicious code on your computer to take advantage of...

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connectEd Tip Vacation Messaging 101

ITS

Posted: October 17, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Heading to a conference or going on vacation down south this November? Don’t forget to set up your Out of Office message for your UNB email before you go. In Outlook 2010 (Windows): 1.    Go to 'File' > 'Info'. 2.    Click ‘Automatic Replies (Out of Office)’. 3.    Click ‘Send automatic replies’. 4.    Select the time range you will be away. 5.    On the ‘Inside My Organization’ and ‘Outside My Organization’ tabs, enter the messages you would like sent to individuals at UNB and your non-UNB...

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Sometimes all you need is a bit of FaceTime

ITS

Posted: October 17, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


There are times you have to see the problem to understand it. When Cory Brown from Saint John’s recruitment office called David Shipley, UNB’s enterprise strategy analyst, with an urgent projector issue, they discussed the problem a bit on the telephone as Dave was in Fredericton and Cory was in his office in Oland Hall. As a fellow Mac user, Cory was hoping Dave might have a quick solution. Talking over the issue, Dave realized he needed to see how things were set up between the MacBook Air...

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National Cyber Security Awareness Month

ITS

Posted: October 10, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Did you know that October is National Cyber Security Month? Now is a great time to learn more about issues such as e-mail phishing attempts, which are the number one way cyber criminals target UNB students, faculty and staff in order to gain access to your information, compromise your computer or attempt to scam your friends. To learn more, check out this short, informative video from SANS on e-mail phishing attacks.

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Are you still logged in Accessing your UNB IT services safely and securely

ITS

Posted: October 3, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Whenever you log into a web site from a shared computer - whether that’s a UNB computer lab, a friend’s computer or a loaner laptop or tablet from the library, there are a few steps you can take to make sure your account isn’t accessed by someone else once you’re done. The easiest and safest step is to use the safe browsing or private browsing mode available on most web browsers like Internet Explorer, Firefox, Chrome, Safari and Opera. Using a safe browsing mode will ensure the web browser...

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Just for Fun Decorate your UNB email with the Colours of Fall

ITS

Posted: October 3, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Now that the leaves have started to change colours and Thanksgiving is just around the corner, why not spruce up the look of your UNB email to reflect the season? Your UNB email available through the myUNB Portal gives you the option of selecting a theme to liven up the look of your email window and make it your own. To change your theme: 1.    Log in to the myUNB Portal. 2.    Click ‘Go to my email and calendar’. This will open a new tab or window. 3.    In the top right hand corner of the...

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connectEd Tip Scheduling Meetings a Breeze with Outlook Scheduling Assistant

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Faculty and staff, looking for the simplest way to schedule a meeting with your colleagues in one of the many meeting rooms on campus? Thanks to your connectEd email, you can use the scheduling assistant in Outlook to easily compare schedules with those invited to attend to see when they’re free, as well as which meeting rooms on campus are available. To use the scheduling assistant, simply click the scheduling assistant button in the ‘New Meeting Request’ window (see below). Next, select...

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Protect your online self

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


It can happen all too easily. 'Can't log into that lab computer? Sure, you can log in with my username and password' 'Would you mind checking my e-mail for me?' Despite repeated warnings some students, faculty and staff continue to share their UNB login IDs, their student or faculty/staff numbers and their passwords. Protect your identification information at UNB. It's the key to a host of important private and personal information - from your home address and contact information to your...

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Launch your way onto UNB s VPN from your Mobile Device with JunosPulse

ITS

Posted: September 6, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Do you often work from home on your iPad or tablet? Thanks to the JunosPulse App for Android and iOS devices, you can easily connect to UNB’s VPN and access all your secure IT Services and files directly from your mobile device from off-campus just as easily as you would if you were sitting at your desk at UNB. Just download the free JunosPulse app, follow the set up instructions on ITS’s VPN website, and you will be able to work away from the comfort of your couch at home, your favourite...

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Welcome back UNB faculty staff and students

ITS

Posted: September 6, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


From all of us at ITS, welcome to the 2012-2013 academic year, UNB! Whether you are a new or returning student, faculty starting fresh after sabbatical, or a staff member beginning your final year before retirement, we wish you all the best as you begin a new year and look forward to lending a helping hand however we can throughout your time at UNB. Need a quick introduction or refresher on the many handy resources and services available to you courtesy of ITS? Check them out: myUNB Portal –...

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connectEd Tip - Skip Steps with Outlook 2010 Quick Steps

ITS

Posted: August 24, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Looking for a way to work more speedily within your connectEd email? Outlook 2010 Quick Steps let you perform tasks that normally take several steps with one simple click of your computer mouse.  Whether you regularly send emails to a particular group of people or often reply to emails with a meeting request, by creating a Quick Steps shortcut you can skip over all the steps in between and get right to the action you want to perform. To create a new Quick Step in Outlook 2010: 1.    On the...

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How to Change your connectEd Display Name

ITS

Posted: August 24, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Do you go by a name other than the one that appears in your connectEd email Inbox?By default, your connectEd email Display Name is created from your name information in the UNB Phonebook. To change your display name, simply do the following:1.    Go to eServices and click on the Telephone tab.2.    In the left hand menu, click ‘Update Your UNB Phonebook Info’.Then, in the phonebook name field, enter your name however you would like it to appear in your email display name, the UNB phonebook...

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Warning Low Fuel How to give yourself more notice that your laptop battery is running out of juice

ITS

Posted: July 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Does your laptop run out of battery power and begin hibernating before you’ve even had the chance to realize what’s going on, let alone scoot off and grab your power cord to keep it running? If you want to give yourself more advanced notice that your laptop is going to run out of juice, you can change your battery alerts so your laptop warns you a little sooner. To do this, do the following (note: these instructions were written for Windows 7 and may very slightly for other versions): 1.   ...

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Take it Back How to Retract your Email Messages with connectEd

ITS

Posted: July 10, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Ever click ‘send’ on an email to a large group of people only to realize a few seconds later that you forgot to include the attachment? Recall your message with connectEd! Whether you forgot an attachment, are missing information, or made a spelling or grammar error, if you are using Outlook 2007 or 2010 in the new connectEd environment for faculty and staff you can recall your message, make your changes and resend. The recipient(s) must also be in an Exchange environment like connectEd for...

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Phishing Emails that should make you Abandon Ship

ITS

Posted: June 28, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Recently there was a phishing email sent to UNB faculty, staff and students titled “COMPLETE YOUR ACCOUNT VERIFICATION EXERCISE!” asking you to click a GoogleDocs link and provide your Login ID and Password to verify your account. Although this email appeared to come from a legitimate UNB source (ITS Help Desk), please remember that neither ITS nor any other UNB department will EVER, under any circumstance, ask you to supply your password; you should NEVER give your password to anyone. If...

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Email Etiquette 101 Punching out a killer subject line

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Did you know that an email’s subject line is one of, if not the most important part of the email? After all, other than your name or email address, it’s the first thing your recipient is going to see. If done properly, subject lines can save time, confusion, and even tell your recipient everything they need to know before they’ve even opened the message. Here are a few tips to help make your subject line a good one: 1. Be clear and precise. Make it simple, useful and of course relevant to...

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UNB Linux Users Unite

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Attention all Linux users!  Did you know that UNB has its own Linux community where you can share information and resources with your fellow Linux comrades? UNB’s Linux Support Wiki is a convenient way for UNB Linux users to support each other and share helpful information about using Linux here at UNB. From a list of FAQ to Networking information such as how to connect to UNB’s VPN, this resource is a great place not only for those who are new to Linux but also for anyone with a wealth of...

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Email Etiquette 101 AVOIDING SHOUTING and more

ITS

Posted: June 13, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Between work and our personal lives, many of us send dozens of emails throughout the run of a day. But have you ever stopped to think about how your email message is coming across to your recipient? Here are a few email etiquette tips to consider (especially for work-related emails): 1. Be clear from the start. If your message is going to be a long one, make sure the first sentence lets your recipient know the basic reason why you are emailing them. 2. Number your points. If you have...

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Surf the Web around the World with Eduroam

ITS

Posted: June 13, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Planning a trip to another university for meetings, a conference, or even just to visit a friend?  Get immediate wireless access on your laptop or mobile device while you're there with Eduroam. Eduroam (EDUcation ROAMing) is a wireless network that allows you to connect immediately and securely using your UNB login ID and password. From UBC in Vancouver to Halifax's Dalhousie University to schools as far as Europe, Australia and Japan, Eduroam is available at institutions all over the world....

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Time for some Spring Cleaning

ITS

Posted: May 30, 2012 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Spring cleaning can be a dreaded task, but who doesn’t love the satisfying feeling of getting to throw away old junk and making your life a little more organized? This spring, instead of just tidying up around the house and the back yard, consider doing a little spring cleaning on your computer as well. ITS has created a document outlining steps you can take to sort through and add a little more organization to your departmental shared file drives. From best practices for on-going directory...

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Keeping your Mac Safe with Software Update

ITS

Posted: May 2, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


One of the best ways to keep your Mac safe and functioning well is to use the built-in Software Update tool. Apple occasionally makes security patches and new versions of pre-installed applications available through this tool, which will download and install the updates automatically. Usually you don't even need to reboot your computer. To run Software Update, just select "Software Update..." from the Apple menu in the white menu bar at the top of your screen. If there are any updates...

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Cre t Ng a s7r0NG Pa w0RD

ITS

Posted: April 11, 2012 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Creating a password for a new account can be a dreaded task, especially when you already have passwords for several other accounts that you have to keep track of. It’s no wonder then why people often fall into the trap of reusing the same password for more than one account or making passwords overly simple so they are easier to remember. While doing these things may be convenient, they can also make it a lot easier for someone to hack into your account (or multiple accounts if you use the...

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Games to Test your Cyber Smarts

ITS

Posted: February 22, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Think you have what it takes to identify various security threats to your computer and personal accounts? OnGuard Online has a number of security quizzes to put your knowledge of internet fraud and computer security to the test. From when to say no to friend requests on social networking sites like Facebook to recognizing spam, phishing emails and other types of threats to your personal accounts, these games are a fun way to test your cyber smarts and brush up on your knowledge of IT...

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Play it Safe Protect your Smartphone with a password

ITS

Posted: February 22, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Smartphones may be small in size, but the number of things you can do with them is endless, from checking your email to paying bills to listening to music to playing games and much more. Yes, there’s no denying the convenience of being able to do so much with a device small enough to fit into your pocket, but this also makes Smartphones easy to lose and an easy and popular target for thieves to snatch up when no one’s looking. Setting a PIN code or password on your phone’s lock screen is a...

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Acceptable Use What You Need to Know Part II

ITS

Posted: February 3, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Last week Information Technology Services (ITS) began a four-part series reviewing UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy by describing how to use UNB’s IT services legally and ethically. This week, let’s focus on the secure use of technology at UNB. Using ICT Securely Did you ever stop to wonder what all the security fuss is for? Why we all should use strong passwords, keep anti-virus software and security patches up to date, log out of services when...

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Acceptable Use What You Need to Know - Part I

ITS

Posted: January 27, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Over the next few weeks Information Technology Services (ITS) will be reviewing UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy and describing how to appropriately use UNB’s IT services. ITS provides faculty, staff and students with access to secure, high quality information and communication technologies. It is the responsibility of all users to ensure these services are used legally and ethically, securely, responsibly, and respectfully. Let’s focus on the...

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Put your phishing knowledge to the test

ITS

Posted: January 25, 2012 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Recently tidBiTS filled you in on the difference between spam and phishing emails and the risks associated with responding to phishing schemes. Now that you know the dangers of phishing, we thought we’d give you a few tips for easily recognizing phishing emails so you can avoid getting yourself caught. Here’s what to look for: • Clickable links or attachments that ask you to verify or provide your personal information like your Login ID and Password or credit card number. If you hover your...

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Bus Riders Rejoice New App from goFred

ITS

Posted: January 11, 2012 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Want to keep your waiting time at the bus stop to a minimum on these chilly winter days? Check out the the new goFred Apps – My Transit Beta app available for Android and Apple Devices. A joint effort between CGI Atlantic and the City of Fredericton, this neat new tool tracks all the buses in Fredericton in real time so you know where they are at any given moment and can plan your arrival at the bus stop accordingly. Heading somewhere new and not sure which bus you need to take to get there?...

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Add Pizazz to your Presentations with Prezi

ITS

Posted: November 30, 2011 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Have a big presentation coming up for work or class? Spice things up with Prezi. Prezi is a cloud-based software that allows you to create dynamic presentations that will be sure to capture your audience's attention. With neat zoom features and path tools, Prezi lets you show "big picture" ideas then zoom in on specific details within your topic. If you have to give a group presentation, Prezi also allows multiple people to work on the same prezi at once so you can get your work done more...

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Keep Confidential Documents Safe Hold your print job until you get to the printer

ITS

Posted: November 30, 2011 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Printing a confidential document to a shared printer can be risky, especially if you have to walk a long way from your desk to the printer. To avoid the risk of someone seeing your private document before you've had a chance to pick it up, you can hold your print job until you get to the printer. To do this: 1.    In your document, go to 'Print' > 'Printer Properties'. 2.    Under 'Job Type' select 'Locked Print' then click 'Details...'. 3.    Enter a User ID and password of your choice and...

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An Easy Fix for Wonky Looking Webpages

ITS

Posted: November 23, 2011 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Have you ever gone to a webpage that looked a bit broken (menu items out of place, images overlapping text, and so on)? Something that might help straighten things out is resetting your browser's zoom level. To do this: - In Firefox: click on View > Zoom > Reset.- In Chrome: click on View > Actual Size.- In Safari: click on View > Actual Size.- In Internet Explorer: click on Tools > Zoom(100%). While the issue of a faulty looking webpage might actually stem from a larger problem such as...

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Beware of Phishing Emails

ITS

Posted: November 17, 2011 4:00:00 AM AST

Category: Tips and Tricks , General Interest


Recently there was a phishing email sent to faculty, staff and students asking you to click on a link to verify your UNB account then provide your Login ID and Password. The email contained the UNB logo and looked to be coming from UNB’s President, Dr. Eddy Campbell. Although this email appeared  to come from a legitimate UNB source, please keep in mind that UNB accounts are maintained by Information Technology Services (ITS) and you will be contacted by ITS directly if any changes are being...

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Manage all your emails from one place with connectEd

ITS

Posted: November 16, 2011 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Students, do you have more than one email account? Rather than going back and forth between inboxes, you can connect all your email accounts together through connectEd and manage all your messages from one place. Unlike with email forwarding, connecting your other email accounts to your connectEd account doesn’t just deliver new messages to your connectEd inbox, but also pulls in all the folders and saved emails from your other accounts so you're not missing a thing. Once your accounts are...

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Email stamped but NOT sealed for delivery

ITS

Posted: November 9, 2011 4:00:00 AM AST

Category: General Interest , Tips and Tricks


Often times we think of our email being like a letter sent in the mail – stuffed and sealed in an envelope so it's hidden from prying eyes. In reality, however, emails are closer to postcards than letters because they are sent in plain text, making them readable to anyone who comes across them. Before you send an email, keep in mind that people with bad intentions could intercept your email and see or even modify its contents before it reaches its intended destination. Chances are you...

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How to reboot your BlackBerry without touching the battery

ITS

Posted: October 26, 2011 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Need to reboot your BlackBerry? No need to remove the battery, just press and hold ALT (left shift) + CAP (right shift) + DEL (Backspace). This shortcut is known as a soft reset and will save you the hassle of removing your BlackBerry case and battery to reboot your device. Resetting your BlackBerry can correct a number of problems with your device such as if the display or an application isn't working properly, Bluetooth isn't being detected, or you can't connect to a network.  Although...

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How to check your Hotmail and connectEd email at the same time

ITS

Posted: October 20, 2011 5:00:00 AM ADT

Category: General Interest , Tips and Tricks


Students, want to know an easy way to check your Hotmail email and your connectEd email at the same time? If you start a private browsing session in your web browser, you will be able to check your Hotmail even if you're already logged in to your UNB connectEd email.  That's because private browsing stops your browser from keeping track of your recent history, including any accounts you are logged in to. To start a private browsing session... In Firefox: Go to 'Tools > Start Private...

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Don t forget to take out the trash

ITS

Posted: September 29, 2011 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Did you know? Just because you delete a file from a computer doesn't mean it's gone for good. Depending on the computer, the files you delete may just be moved over to the trash or recycle bin. This can be extremely helpful because it means you can easily retrieve files you may have deleted by accident. On the flip side, however, it also means that someone could easily riffle through your trash and snatch up your deleted files if the computer fell into the wrong hands. For this reason,...

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Unmasking your Mobile Phone s Hidden Identity

ITS

Posted: August 31, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know that your mobile phone has a secret identity? If you dial *#06# on the keypad of most mobile phones, a 15 digit number will appear on the phone's screen. This number is the International Mobile Equipment Identity (IMEI). Make a record of this number. Your IMEI can be used to identify your phone if it's ever lost or stolen, even if someone has changed the SIM card. Depending on which network you're on, give your IMEI number to your service provider and they may even be able to...

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Email Etiquette 101 Using the Bcc field

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have an email you'd like to send to several people at once? Before you hit the send button, take a second to make sure your recipients are in the appropriate mail field. When you have to send an email to a very long list of recipients or to a list of people who shouldn't necessarily know each other (like with mailing lists), you should always use the Bcc (Blind Carbon Copy) field. Unlike the To or Cc (Carbon Copy) fields, recipients in the Bcc field won't be able to see who else the email has...

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WARNING CDs don t last forever

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Are you in the habit of saving your favourite pictures to blank CDs with the intention of keeping them for future reference? Saving important files to blank CDs might seem like a good way to store them forever, but the reality is that CDs gradually break down over time and can eventually stop working altogether. While this break down likely won't happen overnight, most blank CDs only have a life span of about 10 years. To help your discs last as long as possible, make sure you store them at...

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How to find exactly what you re looking for in a lengthy web site or document file

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


There's no denying the Internet is a useful research tool, but sometimes it can give you a lot more information than you need. Fortunately, there's an easy way to search web pages and see right away if it contains information on the topic you're looking for. In your web browser, just click Ctrl + F (Command + F on a Mac) and a small search box will open on your screen (the location may vary depending on which web browser you're using). From there, all you have to do is type in the key word...

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How to Transfer Phone Calls in a Flash

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Faculty and staff, have you ever received a call on your UNB phone from someone trying to get a hold of another person in your department? Rather than making the caller hang up and dial another number, you can easily transfer their call directly to the right person. Just press the 'Flash' or 'Link' button on your phone, dial the extension number of the person you want to transfer the call to, let them know who's calling, then hang up. Or, if you want to stay on the line to make sure the...

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Keep the Battery Life in your Mobile Phone Flying High with Airplane Mode

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Looking for an easy way to save the battery life on your mobile device? If you set your cell phone to airplane mode, it will disable your phone's wireless services and prevent your phone from wasting juice searching for a wireless signal. While this means you won't be able to make calls, send text messages or browse the web, you will still be able to use other tools on your phone like your calendar, games, music or alarm clock. As an example of when this might come in handy, try setting your...

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Eww what s that smell How to Sniff out a Phishy Email

ITS

Posted: August 10, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Wondering if an email you received is from a legitimate source? There may be something 'phishy' about an email if: •    The email message contains misspelled words or poor grammar •    The message asks for personal information like your credit card number, account Login ID, password, or Social Insurance Number •    The message sounds threatening and tries to make you think there will be negative consequences if you don't act quickly, such as your account being deleted or blocked. •    The...

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Doodle Your Way to Easy Event Scheduling

ITS

Posted: July 27, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Tired of the confusion and frustration of trying to schedule a meeting with friends or co-workers via Facebook or email threads? Doodle is a free web-based service that makes scheduling an event quick and easy. Just provide Doodle with as many date and time suggestions for your event as you wish and the site will send a poll to all your guests asking whether or not they are available during those times. As guests respond to the poll, the results will show up in a table in your Doodle account...

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Play it safe Scan unknown files or programs for viruses before you open or install them

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Unsure if a file or program you found online or received in an email is virus-free? Before you open or install it and risk contaminating your computer with bugs, scan it using VirusTotal. VirusTotal is a free service that uses a variety of antivirus engines to scan your files or programs for malware that one antivirus application might miss on its own. Just upload the unknown file or program (it must be 10MB in size or less) to the site and VirusTotal will let you know if it contains any...

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Switching phone plans for your UNB cell phone Keep your old number

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know? If you are using a service provider other than Bell Mobility for your UNB paid cell phone plan, or if you are switching from a personal paid plan to a UNB paid corporate plan, you can make the switch without the hassle of having to change your phone number. Just contact the ITS Telecom Group and they will guide you through the process and arrange for you to keep your existing number so your contacts still know how to get a hold of you. Why make the switch to Bell Mobility? As...

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A Word to the Wise How to avoid getting your laptop stolen during your travels

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Laptops are valuable not only because of their hardware, but also because they store valuable and personal information such as credit card numbers, contact information, photographs and more. Combine this with the fact that they are so portable and common and it's pretty clear why they are a favourite target of thieves. To help keep your laptop out of the wrong hands while you're on the go, try the following: -    Treat it like cash – you wouldn't leave a stack of money lying around, so you...

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How to Share Pictures and Video Found on the Web

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Tips and Tricks


From video and audio clips to online encyclopaedias and instruction manuals, the Internet provides us with an endless number of resources. But like printed documents such as novels and textbooks, one needs to be thoughtful before taking excessive liberties with others' material found on the web. Most internet content comes with the tools that make sharing as easy as a simple click; however, not knowing copyright laws does not make it ok to copy material that isn't your own. One of the...

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The Key to Secure Online Shopping

ITS

Posted: July 6, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Cars, electronics, beauty supplies, clothing and even cupcakes. These days you can buy just about anything online. But just how safe is it to provide personal information like credit card numbers to web sites when you buy something over the Internet? Before you purchase something from a web site, make sure you see a closed lock or unbroken key symbol at the bottom of your browser window or next to the site's URL in the address bar. These symbols mean any information you enter on the site,...

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Flash Flash Flash Ugh How to clear your Voicemail Light

ITS

Posted: June 30, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Is the voicemail light on your phone always flashing even when you don't have any new messages? This could be because you need to reset your message waiting light. To do this, just lift your receiver, dial *93, wait a few seconds and then hang up again. If that doesn't work you may have to do a hardware reset, but don't worry, it's not as complicated as it sounds. Just follow the "Clear Message Waiting" Instructions found in your phone's user guide (page 19 for Astra model 9116 and page 9 for...

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Create a great summer playlist with Grooveshark and Jango

ITS

Posted: June 22, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Looking for the perfect playlist for your next summer barbeque? Grooveshark is a website that allows you to easily create and save playlists of all your favourite music for free. No need to waste time downloading or spending your hard earned bucks to buy songs, just visit the site,  type in your favourite song or artist and hit play.  Want to check out the most popular tunes for your summer playlist? Click the 'Popular' button on the left side menu and you will have a list of today's big...

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Smudged Letterhead Stop the Printer not the Press

ITS

Posted: June 15, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have you ever printed a document on letterhead only to have it come out looking smudged and unprofessional? This is likely because your letterhead was produced by a laser printer instead of a printing press. Laser printers work by baking toner onto paper with high heat. Most laser printers today produce so much heat that they can actually reactivate previously printed toner if it goes through the printer again, causing it to smudge. Not only can this ruin your print job, but it can also make...

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Phishing Emails Don t take the bait or you ll get hooked

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation , Tips and Tricks


You've likely heard a fishing story about how someone let the big one get away, but have you ever heard a phishing story about how someone got hooked by a big one? 'Phishing' is a computer term used to describe an online method of performing identity theft. When someone is 'phishing', they are trying to steal your personal information such as your user name and password or Bank Account information. These thieves or 'phishers' do this by sending email messages to thousands of email addresses...

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Text Messages like Jokes of the Day Worth a chuckle but are they worth the price

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have you ever received a text message asking if you want to subscribe to receive Jokes or Tips of the Day? Text message services like Jokes of the Day may sound like fun, but they will cost you. These types of messages are called short code text messages and are different from standard SMS texts in that they are billed to you at a much higher rate – anywhere from $2.50 to $10.00 per text.  Typically these messages are used for purchasing ring tones or voting for contestants on television...

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Cellular Roaming Saver Plans - Don t leave the country without one

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Tips and Tricks


When you're traveling outside of Canada, roaming charges for your cell phone can really add up quickly. Avoiding them is easy if you keep your phone turned off or disable your roaming capabilities altogether, but what if you still want access to your phone services for your trip? This is where cellular roaming saver plans come in handy. UNB faculty and staff - you can subscribe to a roaming saver plan for the duration of your international travels. Your roaming charges will be significantly...

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Voicemail-to-Email Get your voicemails sent to your email inbox

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know? There is a way you can easily manage your UNB voicemail messages from anywhere, even if you're miles away from your office phone. Voicemail-to-Email is a free service for anyone with a UNB voicemail account. Sign up for Voicemail-to-Email and you will receive an email notification every time a new voicemail message has been left on your phone. The email notification will also include an audio attachment of the voicemail message, so you can easily listen to it from wherever you...

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Locking your Computer - A quick and easy way to protect your virtual valuables

ITS

Posted: May 25, 2011 5:00:00 AM ADT

Category: Tips and Tricks


The first thing you do when you leave your car filled with valuables is lock the doors, right? Makes sense, because this is how you keep the valuables in your car safe. But what about your computer? People walk away from their computer all the time without protecting its content.  Like your car, you should never leave your computer unattended without locking it first, even if you are just stepping away for a minute. If you don't, you risk having someone use your computer to: - send emails or...

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Designing a Usable Interface

ITS

Posted: May 18, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Definition: 'Usable' = easy to use, easy to learn; not having to guess what something means or how to use the product/interface. When developing a website or web application, the User Interface (UI) design begins to take place during the Interaction Design phase of the project. This phase follows the Discovery and Research phase which helps to map business needs and end-user goals. Before any "designing" can take place, the UI designer needs to first have a clear understanding of the...

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Helpful tips to make tracking down your lost BlackBerry or iPhone a little easier

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Sometimes trying to find a misplaced phone can feel like a lost cause. Even if someone were to find a phone, how are they supposed to know who to return it to if it is password protected? Fortunately for BlackBerry and iPhone users, both of these smartphones offer helpful tools that will increase the likelihood of your missing phone being returned to you safely. If you have a BlackBerry, you can make your owner information appear on your locked screen so people know who it belongs to right...

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Clearing Browser Cache

ITS

Posted: May 3, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Sometimes when new web pages are published, or new pieces of functionality are added to an existing web based application, you might not immediately see the changes. This is normally a result of "browser caching". Images, ads, banners and even entire webpages are stored locally on your computer in a "cache" folder. Each time you visit a webpage, this folder is checked to see if you have "cached" content. If you have, your browser will use this content, increasing the speed in which the...

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Files too BIG for email

ITS

Posted: March 30, 2011 5:00:00 AM ADT

Category: Tips and Tricks , General Interest


Files too big to send through email? We can help. Sometimes files are too large to send through email, so what’s the easiest way to get those documents or pictures where they need to go? By using UNB File Drop. UNB File Drop is a secure way to send large files to UNB faculty, staff or students. Even individuals outside of UNB can use this service to send you files. Visit  https://es.unb.ca/apps/filedrop/ , add one or more recipients (must be a UNB email address), and upload the files. It’s...

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How to easily get sample text without writing it yourself

ITS

Posted: March 23, 2011 5:00:00 AM ADT

Category: Geek Speak , Tips and Tricks


When designing a publication, like a brochure, poster, booklet, or newsletter, you may not have the text written and ready, but you might like to have some sample text to help with your layout. Instead of racking your brain trying to type something up quickly or using gibberish text, there is a feature in Word to generate as much text as you need.To do this, type the following on a new line in a Word document, press ENTER and watch the text magically appear:=rand(1, 2)The first number within...

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Staff and faculty email name setup - claim your name

ITS

Posted: December 21, 2010 4:00:00 AM AST

Category: Tips and Tricks , Our Community


your.name@unb.ca Bringing UNB in line with widely accepted standards, ITS has extended the ability to set a preferred email name to staff and faculty—students and alumni have had this option for some time. The best format for your new email name is firstname.lastname@unb.ca. This name will appear in the online phonebook in January, so while there is some flexibility in setting this name, don’t get too carried away with creativity! The new name is usable immediately. Go to eservices >...

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Social Media and UNB

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the first in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick Friending, Tweeting, Flickr, Statuses, Fan Pages, Like, Share, YouTube – these are just some of the terms and names that describe social media. Whether it’s Facebook or Twitter or YouTube, social media are powerful, yet easy-to-use communications tools that are changing the way we communicate....

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UNB and Personal non-UNB related Social Media Accounts

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the third in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick If your social accounts are for personal purposes, you may want to consider carefully who you consider going to give access to outside of your friends and family (i.e. co-workers, supervisors, subordinates). This is a decision individuals have to make on their own. Tips Place work-related contacts...

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What you need to know about Professional Use of Social Media Accounts

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the second in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick What if I want to start a personal social media account for a professional UNB-related purposes? The key to success is: have fun, but be smart. The best advice is to approach online worlds like anything else – by using sound judgment and common sense. Tips for professional personal social media...

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Strong password creation tips

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


The question of what constitutes a good password has many possible answers, but they all typically follow some general guidelines including: It should be at least 10 characters long and include a combination of upper and lower case letters, numbers and special characters such as !.#%& It should be based on things, events, phrases/sentences, places, etc that have a unique meaning to you but not common items such as names of children or pets, a row of letters on your keyboard, or a...

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Using Blackboard at UNB

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Each term those new to UNB’s Blackboard learning management system as well as those looking for ways to enhance their existing course experience can find answers with training offered by the Centre for Enhanced Teaching and Learning (CETL). Both the technological and pedagogical aspects of Blackboard are explored. Instructors can experience the perspective of their students when working through different features as a student in the demonstration course used. The most popular Blackboard...

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Student IT Support options

ITS

Posted: September 14, 2010 5:00:00 AM ADT

Category: Tips and Tricks , Our Community


Did you know that the ITS Help Desk and ISS Student Technology Centre offer a wide variety of student IT support options? Students are able to receive support on printing, wireless, UNB software, account activation, using computer labs, course registration, email, accessing blackboard, personal and group training, accessing UNB files from home and much more. Students are also able to bring their laptops directly to our support locations to obtain help on some of these areas. For more...

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Tips and Tricks - Help With Functions in Microsoft Excel

ITS

Posted: August 5, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Functions are prewritten formulas that simplify the process of entering calculations. Using functions, you can quickly create formulas that might be difficult to build yourself. Although many functions, such as SUM or AVERAGE, are easy to figure out without help, others may require more guidance. Copy this link to watch an excellent demo to learn how to get help for functions in Excel 2007. Example from the Microsoft site

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Tips and Tricks - Microsoft Word - I m Counting on it

ITS

Posted: July 22, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Many of us are aware that we can use word count in Microsoft Word, a necessary feature to meet the minimum words expected in a university paper, but did you know you can count by more than that? In fact Microsoft Word allows you to count the words, lines, paragraphs and the characters in a document • For a word count, select the desired text and Word displays the word count on the Status Bar -To view the entire document’s word count make no selection • For page, word, character, line and...

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Tips and Tricks - Microsoft Word - Split Screen

ITS

Posted: June 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Split Screen – View tab > Window group > Split See two parts of your document at the same time by choosing Split from the View > Window menu. 1. Click the Split command button • Your cursor will become loaded with the split bar 2. Click anywhere on your document page to place the split bar where you want to divide the document window • Separate vertical scroll bars allow you to bring different portions of text into view 3. To restore the panes to a single window, just double-click...

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Tips and Tricks - Excel Tip 2

ITS

Posted: June 15, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Print Worksheet Column Labels on Every Page For large spreadsheets, repeating titles is incredibly useful.  Both row headings and column headings can be printed on each sheet of the printed document so that you don’t need to keep referring back to the first page that those titles happened to be on. On the Page Layout tab, in the Page Setup group, click Print Titles. On the Rows to repeat at top box, type the reference of the rows that contain the column labels. In the Columns to repeat at...

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Useful on the Internet

ITS

Posted: June 2, 2010 5:00:00 AM ADT

Category: Tips and Tricks , Design Desk , Geek Speak


Not even Stumbleupon can find all the gold out there in the millions of Internet pages, so we've asked our own intrepid staff to find gold in the hills (so to speak). Answering the call this time is Ben Steeves, our Manager of Application Development and Analysis here at ITS. Everyone knows about how Google Docs and LiveOffice let you do "the office thing" on-line, but here are a few free web-based tools that let you create, edit, and share more specialized document types: www.writemaps.com...

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Tips and Tricks - Microsoft Office Word

ITS

Posted: May 18, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Select Browse Object – Right Side Bar Ever use the Select Browse Object option found on the bottom right side bar? This is a great tool if you want to browse a longer document’s graphics, tables, footnotes etc. For example: • Click the Select Browse Object button or press Alt+Ctrl+Home • Click the item you want to browse, such as Browse by Table - For more object selections click on the Go To arrow and select from the list. Amongst others, you will find bookmarks and equations here....

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Tips and Tricks - Smartphones

ITS

Posted: April 29, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Welcome back to Tips and Tricks with Sherry Rose! This is the first in our series on Smartphones. To be fair, we will offer a tip on both an iPhone and a Blackberry today. iPhone tip #1: Never lose your iPhone again! By registering a MobileMe account you can find your lost iPhone anywhere on a map, and in cases of possible theft, you can remote wipe your iPhone and lock it with a four-digit passcode. Blackberry tip #1: Save your Blackberry’s battery life by using the automatic on/off...

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Tips and Tricks - Excel Tip 1

ITS

Posted: April 20, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Welcome back to Tips and Tricks with Sherry Rose! This is the first in our series on using Excel. Quickly Set a Print Area – Page Layout > Page Setup Group > Print Area Instead of printing an entire worksheet when you only need a portion of the information you can print a specific selection on a worksheet by defining a print area that includes just that selection you need. When you print the worksheet after defining a print area, only the print area will print. You can add cells to expand...

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Tips and Tricks with Sherry Rose

ITS

Posted: April 6, 2010 5:00:00 AM ADT

Category: Tips and Tricks


tidBiTS is proud to welcome a new weekly feature, TIPS and TRICKS. These wonderful tidBiTS of information on software come from Client Services Instructor, Sherry Rose. Presently we have a number of TIPS and TRICKS from the Microsoft Office Suite (Word, Excel and PowerPoint) and Sherry has also ventured into the hot new topic of SmartPhones. In the future we can expect TIPS and TRICKS on Microsoft Outlook and Internet Explorer as well in the future but for now here is the first in our series...

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