tidBiTS
Informs and engages the UNB community on IT developments and news

Changes to UNB voicemail on Nov. 27

tidBiTS

Posted: November 14, 2019 12:00:00 AM AST

Category: IT Announcements, General Interest, News, Projects


On Wednesday, Nov. 27, ITS must make important updates to UNB voicemail services. These changes are temporary until UNB’s new telephone services are fully in place this winter. Faculty and staff - What do you need to do? On Nov. 27, once the updates are complete, those with voicemail will receive an email with a temporary voicemail pin. Use this temporary pin to set your new voicemail pin...

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By the Numbers: a Collection of ITS Statistics - 4.0

tidBiTS

Posted: November 12, 2019 12:00:00 AM AST

Category: General Interest, News


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New IT Service Catalog available Nov. 15

tidBiTS

Posted: November 12, 2019 12:00:00 AM AST

Category: General Interest, News, IT Announcements


On November 15, the UNB IT Service Catalog is getting a facelift featuring: More up-to-date content Enhanced search features and navigation A more modern look and feel Improved view on mobile devices And more As part of this, the web address (URL) for the service catalog will be changing - please update your bookmarks accordingly. What is an IT Service Catalog? The catalog provides an...

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Cybersecurity Alert - Google Chrome Zero Day Exploit

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Posted: November 5, 2019 12:00:00 AM AST

Category: General Interest, IT Security, IT Security Alerts


Do you use Google Chrome on your computer or mobile device? World-wide security vulnerabilities have recently been discovered in Chrome that could put your devices at risk (further details below). To protect your devices and data, please make sure your Chrome browser is up to date with the latest security patches. To do this: Mac/Windows:  Within Chrome, click the three vertical dots in...

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eServices and other internal UNB sites to be updated

tidBiTS

Posted: October 29, 2019 3:00:00 PM ADT

Category: General Interest, IT Announcements, News


Over the next 16 months eServices, WebAdvisor, InsideUNB, and the myUNB Portal will be updated or replaced to improve functionality, accessibility, and design. Changes to these - and other internally focused websites - will be strategic, thoroughly tested and include significant community involvement with criteria and processes developed and followed. eServices and WebAdvisor First introduced...

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New UNB Virtual Private Network (VPN) available starting October 30

tidBiTS

Posted: October 21, 2019 12:00:00 AM ADT

Category: News, General Interest, IT Announcements


On Oct. 30, UNB’s current Virtual Private Network (VPN), Pulse Secure, is being replaced with a new VPN solution – FortiClient – that is more reliable, stable and secure. What is a VPN? UNB’s VPN provides faculty, staff and students with secure access to the UNB network over the internet, so you can access secure UNB IT services and files even when you’re not on...

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Security Alert - Recent scams targeting UNB students

tidBiTS

Posted: October 18, 2019 12:00:00 AM ADT

Category: IT Security, IT Security Alerts, General Interest


Two scams (details below) have recently targeted UNB students, trying to collect personal information like your banking details and social insurance number (SIN). Never share personal information like your SIN, banking information or passwords online, via email or over the phone. Please see below for more tips to protect yourself and your information and steps to take if you’ve fallen for...

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ESET update for UNB-owned Windows computers starting Aug. 26

tidBiTS

Posted: August 20, 2019 12:00:00 AM ADT

Category: IT Announcements, General Interest, News


Starting Monday, Aug. 26, ITS will be updating all UNB-owned Windows computers with the latest version of ESET, UNB’s endpoint security software. What this means to you Note: this update impacts UNB-owned Windows computers only. If you have a Mac, you won’t be affected. This update will be pushed out automatically by ITS with no action required by you. As your computer is being...

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Give your input on UNB's Identity and Access Management policy

tidBiTS

Posted: August 12, 2019 12:00:00 AM ADT

Category: IT Security, IT Announcements, General Interest


ITS is seeking input from faculty, staff and students on UNB’s draft identity and access management (IdAM) policy.  What is IdAM? IdAM refers to the set of business policies, processes and supporting infrastructure for managing how we create, maintain and use IT accounts at UNB. It enables us to: Secure access to resources; Efficiently manage this access; Respond faster to changing...

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New telephone services coming to UNB

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Posted: August 7, 2019 12:00:00 AM ADT

Category: General Interest, News


This year, UNB’s current VoIP telephone services are being replaced with new VoIP technology that fully integrates with Microsoft Teams (UNB’s group chat software). Why is this necessary? Our current VoIP technology has an end-of-life of June 2020. We must have a new solution in place before this date to ensure continued phone services for the university. What are the benefits of...

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Tips to help you travel cyber-safely

tidBiTS

Posted: June 7, 2019 10:10:00 AM ADT

Category: IT Security, General Interest, Tips and Tricks


Travelling outside of Canada this summer for work or vacation? Here are some best practices for keeping your devices and information safe and secure during your travels: Remember, border agents have the right to access all your devices, including phones, tablets, laptops and even USB keys. Avoid travelling with sensitive information on your devices. If you must travel with sensitive data, save...

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Management Briefing - EDUCAUSE Top Ten IT Issues 2019

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Posted: June 3, 2019 12:00:00 AM ADT

Category: General Interest, Management Briefings


Background EDUCAUSE is an international organization devoted to research and support of technology in higher education. For many years an expert panel of CIOs, researchers, and industry leaders has been convened annually by EDUCAUSE to examine technology issues, and to come up with a list of ten that have emerged as important to a very broad range of higher-ed users and practitioners. ITS...

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Keep track of all your passwords with a password manager

tidBiTS

Posted: May 29, 2019 12:00:00 AM ADT

Category: General Interest, IT Security, Tips and Tricks


Having a hard time remembering all your passwords? All passwords should be unique and complex, but keeping track of dozens of them can be challenging to say the least. That’s where a password manager can help. A password manager is an application that safely stores and creates complex, unique passwords for your convenience. There are many available, but UNB recommends Dashlane and...

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Take time for digital spring cleaning

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Posted: May 24, 2019 12:00:00 AM ADT

Category: General Interest, Tips and Tricks, IT Security


In the span of a year we can accumulate a lot of digital “clutter”, from apps we don’t use anymore, to unorganized files we plan on sorting through later, to email trash bins overflowing with junk mail. A bit of digital spring cleaning can go a long way in helping you not only feel more organized, but also keep your personal information and accounts secure. This spring, give...

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Watch out for fake CRA tax refund emails

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Posted: May 13, 2019 12:00:00 AM ADT

Category: General Interest, IT Security, Tips and Tricks


This time of year, cyber criminals often send emails claiming to be from the Canadian Revenue Agency (CRA) letting you know your tax refund is available and to click a link to claim your refund. Don’t fall for a tax refund scam - if you receive an email like this, do not click any links or open any attachments. Instead, log in to your CRA account directly from the CRA website and...

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A quick and easy way to check if your online accounts are at risk

tidBiTS

Posted: May 8, 2019 12:00:00 AM ADT

Category: IT Security, General Interest, Tips and Tricks


We use our email addresses to sign up for countless online services, from loyalty reward programs for our favourite shopping sites, to social media accounts, to subscriptions to eNewsletters and more. Unfortunately, these sites are also popular targets for cyber criminals trying to steal user information. So how can you know if your email address or other personal information is at risk? Visit...

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Three new cybersecurity tools/features coming May 1

tidBiTS

Posted: April 29, 2019 12:00:00 AM ADT

Category: General Interest, IT Security, IT Announcements, News


Three new cybersecurity tools/features are coming this May to help keep your UNB account safe and secure: 1 – Account login history app UNB’s login history app shows you all the recent logins to your UNB account so you can keep an eye out for suspicious logins or activity. To access the app: Faculty/staff: Go to your myUNB Portal > eServices > IT Services > Account Options >...

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Beware of gift card email scams

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Posted: January 30, 2019 12:00:00 AM AST

Category: General Interest, Tips and Tricks, IT Security


An email scam has recently been targeting UNB, appearing to come from a trustworthy UNB source such as a fellow faculty or staff member asking you to “do them a favour” and purchase gift cards on the university’s behalf. The email claims you’ll be reimbursed by UNB for the purchase. Don’t get caught up in a gift card scam. If you receive an email like this: Ask...

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New Collection #1 Data Breach - is your information at risk?

tidBiTS

Posted: January 23, 2019 12:00:00 AM AST

Category: IT Security, Tips and Tricks, General Interest, IT Security Alerts, Design Desk


Earlier this month, a large collection of credential stuffing lists (combinations of email addresses and passwords used to hijack accounts on other services) was discovered being distributed on a popular hacking forum. The data contained almost 2.7 billion records including 773 million unique email addresses alongside passwords those addresses had used on other breached services. This aggregate...

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