Informs and engages the UNB community on IT developments and news

New telephone services coming to UNB

Author: tidBiTS

Posted on Aug 7, 2019

Category: General Interest , News

This year, UNB’s current VoIP telephone services are being replaced with new VoIP technology that fully integrates with Microsoft Teams (UNB’s group chat software).

Why is this necessary?

Our current VoIP technology has an end-of-life of June 2020. We must have a new solution in place before this date to ensure continued phone services for the university.

What are the benefits of the new telephone services?

  • reduce costs for the university
  • integrate with UNB Office 365 (O365) services
  • provide a wide-range of new features not available with our current VoIP solution
  • allow you to place/receive calls from anywhere, on any device
  • and more

Campus town halls

ITS invites all faculty and staff to join us to learn more about the new telephone services and how they will be rolled out across campus.

  • Fredericton: Wednesday, Aug. 14 from 2:30 – 4 p.m. in MacLaggan Hall, 105
  • Saint John: Thursday, Aug. 15 from 10 – 11:30 a.m. in Hazen Hall, 125

No RSVP necessary – all are welcome.

Learn more

Please visit our website for more information. If you have any additional questions, contact the IT Service Desk.