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Management Briefing - The ITS Mobility Strategy 2 0

Author: ITS

Posted on Jan 7, 2016

Category: Management Briefings

The vision for mobile technology utilization at UNB: We will deploy innovative mobile technologies to support the university’s commitment to easy and convenient delivery of UNB resources and services, using high‐quality tools and services that enrich the academic, administrative, and social fabric of the institution.

The first set of initiatives arising from the ITS Mobility Strategy has been completed, and the mobility environment at UNB has been vastly improved, including new state‐of‐the‐art wireless networks on all campuses, a new service contract cut total mobility expenses for the university by 50%, and a new Mobility Policy specifies eligibility, procedural, and security requirements for mobile devices. The Mobility Centre, a onestop shop for all kinds of devices for faculty and staff, opened, and a new app provides access to course information, schedules, and grades, was deployed. But there is more to do. This iteration of the mobility strategy extends and enhances delivery of enterprise data via mobile devices, and integrates various tools and services to make the mobility experience at UNB even better.

Strategic initiatives – 2016‐ 2017
1. Provide an exceptional and transformative student experience:

  • Support technologies students use and want
    • We will conduct additional enterprise‐wide user needs analyses and define standards supporting student expectations
  • Meet expectations for easy access to data
    • We will review major enterprise applications such as eServices to ensure they are mobile friendly
  • Deliver services and resources via mobile platforms
    • We will provide app access to more enterprise services, including class registration.

2. Build a better university:

  • Encourage use of new technology
    • We will leverage the Mobility Centre to provide broader support for faculty and staff for acquiring and learning how to effectively use a variety of mobile devices
  • Develop mobile technology standards
    • We will streamline the number of mobile platforms UNB supports for faculty and staff
  • Integrate mobile devices with new videoconferencing infrastructure
    • We will incorporate tools such as Skype for Business into mobile device configurations to ensure they are even more useful and flexible
  • Protect university assets
    • We will define requirements for and acquire mobile device management tools to protect UNB and users from data loss and to enable ease of device management
  • Establish central app procurement
    • We will implement a new purchasing model for apps on faculty and staff devices to ensure cost effectiveness and usability

3.Build a better province:

  • Expand wireless communications tender to other institutions
    • We will update our mobility tender to cover members of the consortium of institutions in New Brunswick and Prince Edward Island, helping them to save significantly on their mobility costs

Terry Nikkel, AVP, ITS – January 7, 2016