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Don t get tricked by phishing emails claiming to be the Help Desk

Author: ITS

Posted on Aug 13, 2015

Category: Our Community , IT Announcements

Have you received an email claiming to come from the ‘IT Service Desk Support’ requesting you to click a link to complete your Outlook update?phishing

This new phishing email may sound convincing at first, but there are a few things to keep in mind:

  1. If there is anything suspicious or unusual about the email (ex: the ITS Help Desk never refers to itself as ‘IT Service Desk Support’), chances are it shouldn’t be trusted. If you are at all unsure about the legitimacy of an email, contact the ITS Help Desk before clicking any links and they will let you know if it’s safe.
  2. UNB will never ask you to update to your password by clicking on a link in an email. When it is time to update your password, you should always do so directly through the eServices link in your myUNB Portal.
  3. You should NEVER give out your UNB password to anyone (not even the ITS Help Desk!).

Don’t get caught in this email’s phishing net - Report it to the ITS Help Desk and delete it.

For more tips on how to better protect yourself, visit UNB Safe Computing.