tidBiTS
Informs and engages the UNB community on IT developments and news

Management Briefing - Print Services

Author: ITS

Posted on Apr 30, 2014

Category: Management Briefings

Background ITS’s Imaging and Print Services unit has fully consolidated operations into its Marshall d’Avray location, offering professional print shop capabilities and services to the entire university. In recognition of this leaner, more focused approach to meeting UNB printing needs, the unit will henceforth be called Print Services, but will continue to produce high quality printed materials using modern equipment, industry expertise and fast, efficient service at highly competitive prices. Strategy Print Services has been serving university printing needs for many years. Like all departments and faculties, work is cyclical, following the academic calendar in peaks and valleys of activity. To optimize resources, a strategy has been developed to ensure Print Services is meeting university needs by keeping the community informed of Print Services’ capabilities, and more specifically by soliciting print work to fill in some of the cyclical gaps. Individual departments and units will be contacted directly by Print Services staff enquiring about current and future print needs, and offering information on the range of print products and services we provide. This approach is complemented with comprehensive support including consultation services and custom orders, according to your needs. The community will also see occasional, targeted promotions from Print Services bringing extra value on specific services and products, in addition to weekly and monthly specials on a range of popular items. Finally, Print Services will conduct broad user surveys to ensure we are meeting community needs, and to better understand expectations for printed materials. Your invitation to participate will reach you soon; please help us by responding with your comments. Costs Print Services is mandated to fully recover its costs, but it is not expected to be a profit centre, and offers products and services at attractive prices that off‐campus printers usually cannot match—even though they may offer enticing short‐term deals to secure orders. In the long run, Print Services generally turns out to be lowest cost overall. We are aware, of course, that we can’t do everything for everyone, but as experts in the printing business our staff can help you find the right solutions to meet your needs—just ask!

April 30, 2014 ‐ Terry Nikkel, AVP, ITS