Management Briefing - The ITS Mobility Strategy
Author: ITS
Posted on Mar 28, 2013
Category: Management Briefings
The vision for mobile technology utilization at UNB
We will deploy innovative mobile technologies that support the university’s commitment to
easy and convenient delivery of UNB resources and services, using high‐quality tools and
services that enrich the academic, administrative, and social fabric of the institution.
Our emphasis is on convenience and ease of use, and we are willing to act quickly, taking
measured risks to ensure timely responses to the mobility needs and preferences of
students and others. We vigorously support the demands of technological change;
enthusiastic adoption of mobile technology, where feasible and practical, means the
university will be perceived as contemporary and ahead of its peers.
Strategic goals ‐ 2013
1. Provide an exceptional and transformative student experience:
a. Support technologies that students use and want
i. Within 1 year we will complete an enterprise-wide user needs analysis and integrate decision-making into the ITS portfolio management process
b. Meet expectations for easy access to data
ii. Within 1 year we will review major enterprise applications to identify mobility security needs
c. Deliver services and resources via mobile platforms
iii. Within 1 year we ill provide web or app access to at least 1 enterprise service
2. Build a better university:
d. Encourage use of new technology
iv. Within 1 year we will upgrade the wireless networks on both campuses, ensuring adequate capacity and bandwidth to support ubiquitous mobile connectivity
e. Develop an appropriate policy framework
v. Within 1 year we will review, revise, and expand the ICT Acceptable Use Policy, and identify other affected policies, and we will develop guidelines and practices as appropriate
f. Provide technical support
vi. Within 1 year we will open the mobility center on the Fredericton campus, and equip the Help Desk to be the first line of expert mobility technical support for students, staff, and faculty
g. Protect university assets
vii. Within 1 year we will define standards and best practices for off-campus transport and use of institutional data
Terry Nikkel, Associate Vice President, ITS – March 28, 2013