tidBiTS
Informs and engages the UNB community on IT developments and news

Introducing the UNB Service Desk

ITS

Posted: May 31, 2017 5:00:00 AM ADT

Category: General Interest, News


This summer, ITS and ISS are transforming how we provide technical support at UNB. As part of this, our three Help Desks (UNBF and UNBSJ) will become the UNB Service Desk. Beginning May 31, we will start using our new UNB Service Desk name in all of our communications. Also, in the coming months, we will be updating our website and other UNB web pages and printed material to reflect this...

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Announcing the end of Datatel on June 4

ITS

Posted: May 19, 2017 5:00:00 AM ADT

Category: General Interest, News


On Sunday, June 4, Colleague (known to most at UNB as Datatel) is being updated to the latest version, Colleague UI5. At the same time, the name ‘Datatel’ is officially being retired at UNB. What does this mean to you? Effective June 4: The URL (link) for Colleague is changing. To access Colleague after June 4, you will need to log in to your myUNB Portal and click...

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Are you a Bell customer You may be at risk

ITS

Posted: May 17, 2017 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


Bell, the Canadian telecom company, was recently the victim of a data breach in which hackers got access to the email addresses of approximately 1.9 million Bell customers. What does this mean to you? If you have an account with Bell, we highly recommend you reset your password immediately to help protect your account from malicious activity. Additionally, if you use the same password for your...

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New Infographic - Faculty Staff satisfaction with UNB IT Services

ITS

Posted: May 16, 2017 5:00:00 AM ADT

Category: News, General Interest


This winter, ITS conducted a survey for faculty and staff on the quality of your IT services at UNB. We’ve since compiled the results into a fun infographic (similar to our infographic for students) to show you what your colleagues across campus think, as well as our plans to improve any areas you think need it. Check out the infographic now (PDF).

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WannaCry Security Threat - What this means for UNB

ITS

Posted: May 16, 2017 5:00:00 AM ADT

Category: News, General Interest, IT Security Alerts


Over the weekend, criminal hackers released a new strain of ransomware called WannaCry that has since infected an estimated 200,000 computers worldwide. This new security threat spreads itself automatically across all workstations in a network, preventing users from being able to access their data and files.  ITS is taking this risk very seriously and is working to ensure UNB’s...

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