tidBiTS
Informs and engages the UNB community on IT developments and news

Impact of lynda com security breach on UNB users

ITS

Posted: December 21, 2016 4:00:00 AM AST

Category: IT Security, General Interest, IT Security Alerts


Lynda.com was recently the victim of an unauthorized third party data breach. It is not expected that passwords or specific user accounts were accessed, however user course and contact information may have been accessed. Anyone who has logged in to a lynda.com account through UNB ITS within the past year has been notified of this issue. I have a lynda.com account - what do I need to do to...

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Management Briefing - Office 365 rollout

ITS

Posted: December 9, 2016 4:00:00 AM AST

Category: General Interest, Management Briefings, Projects


ITS has begun planning the implementation of Office 365 (O365) for faculty and staff. Over the next several months, many activities behind the scenes will be taking place to ensure a seamless experience when the migration actually begins in the spring of 2017. O365 is Microsoft’s cloud service providing email, calendar, and personal file storage. UNB students, alumni, and retirees have been...

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IT Security Alert Malware emails on the rise at UNB

ITS

Posted: December 1, 2016 4:00:00 AM AST

Category: IT Announcements, General Interest, IT Security Alerts


Over the past few days UNB’s IT security team has noticed a significant increase in emails with ransomware malware being sent to UNB in the form of Microsoft Excel and Word attachments. The UNB community is reminded to be careful when opening any files sent by email, including Office documents, and to continue to send suspicious emails to helpdesk@unb.ca if concerned or unsure of the validity...

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New Email Phishing Scam Claiming to Come From University and College Presidents

ITS

Posted: November 9, 2016 4:00:00 AM AST

Category: IT Security Alerts, General Interest, IT Announcements


Several Canadian universities and colleges have recently been targeted with email phishing scams claiming to come from their institution’s president. The emails state you have received a ‘secure private message’ from the president and ask you to click a link to view the message. The link then takes you to a fake login page designed to look like your institution’s website in an attempt to trick...

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The Latest Microsoft Phishing Email to Reach UNB

ITS

Posted: November 8, 2016 4:00:00 AM AST

Category: IT Security Alerts, General Interest


Recently reported at UNB, the latest phishing scam is coming via what appears to be a Microsoft email. The email informs recipients—supposedly on behalf of Microsoft—of updates to the ‘Microsoft Services Agreement’ and ‘Microsoft Privacy Statement’. It then gives instructions to click on a link to see the updates and says that failure to do so will result in having your email account...

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Recent Phishing Scam Targeting Telus Customers

ITS

Posted: November 3, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


Another phishing email was recently reported at UNB targeting Telus Mobility customers. The email informs recipients that ‘your monthly payment was recently declined’ and asks you to click a link to review and update your billing information to avoid problems with your account. Always think twice before clicking links in emails – if you receive an email that seems suspicious, contact the ITS...

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Discussing Office 365 Services for Faculty Staff - email calendaring file storage collaboration - Town Halls Oct 14

ITS

Posted: October 7, 2016 5:00:00 AM ADT

Category: Events, General Interest, Projects


ITS invites all faculty and staff to join us on Friday, Oct. 14 to learn about Office 365 (O365) services - including email, calendaring, file storage and collaboration tools - and provide feedback on our proposed plan to migrate all faculty and staff to O365 in 2017. We hope you’ll join us on October 14: Saint John: 9:30 a.m. – 11:30 a.m. – Hazen Hall room 125 Fredericton: 2 p.m. – 4 p.m. –...

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UNB Login Page and Internal Websites Getting a Facelift on Sunday Oct 16

ITS

Posted: October 7, 2016 5:00:00 AM ADT

Category: IT Announcements, General Interest


On Sunday, Oct. 16, the UNB login page for all secure UNB services and websites (ex: the myUNB Portal and eServices) is getting a makeover to make it more in line with UNB’s new brand and easier to use on mobile devices. At the same time, internal UNB websites - including UCard, Student Services, Financial Services, Human Resources, and our very own ITS website - will also be getting a fresh,...

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4 Ways to Prevent Your Laptop from Overheating

ITS

Posted: September 28, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Now that the semester is well underway, do you find yourself using your laptop a lot more than you used to? Here are 4 ways to help keep your device cool when it’s working overtime to help you through your various tasks and assignments: Try to work at your desk or a table as much as possible - it helps to have your laptop on a hard and flat surface (rather than in your lap or on your bed). Try...

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Keep your Devices Safe with the Latest Security Updates from Apple

ITS

Posted: September 28, 2016 5:00:00 AM ADT

Category: General Interest, IT Security


Apple recently released security updates for macOS Server, macOS Sierra, Safari and iCloud for Windows to fix known vulnerabilities that cybercriminals could otherwise take advantage of to remotely access your devices. Help keep your stuff safe – check the App Store and your mobile device settings to make sure you have the latest security updates. For more information on Apple’s latest security...

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Take in the History of IT at UNB this Saturday Oct 1 as Part of UNB Homecoming

ITS

Posted: September 28, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


This Saturday (Oct. 1), you are invited to take a walk down memory lane as well as get a glimpse at what lies ahead for Information Technology at UNB with UNB Homecoming’s ‘IT at UNB: A Success Story’. Taking place in Dineen Auditorium in Head Hall, this event is a unique opportunity to hear all about the past, present, and future of IT at UNB – from the first computer arriving on campus in...

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5 Odd Questions with Lori Murray-Hawkins

ITS

Posted: September 22, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


This month, we bring you another edition of 5 Odd Questions, with Lori Murray-Hawkins as our newest feature. First, we asked Lori about her role at ITS: Director of Enterprise Systems. My role is dedicated to all things Project FOCUS and advancing data governance and management at UNB. Now it’s time for Lori’s 5 Odd Questions: 1. Would you prefer to travel by plane or train? Train. Would love...

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tidBiTS App of the Week - The Transit App

ITS

Posted: September 22, 2016 5:00:00 AM ADT

Category: General Interest


This week’s App of the Week is the Transit App - designed to help you get where you need to go with ease. Whether you’re planning for a day off campus or are in need of a lift to work, public transportation has never seemed so simple. The Transit App shows your nearest current transit options with a countdown to their departure time, and your upcoming transit options so you can plan in...

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Tips to Keep in Mind While Sharing Public Computers

ITS

Posted: September 22, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, IT Security


Now that classes have started up again, you can expect to be spending some time in shared study spaces and computer labs in the days and months to come. While public computers on and off campus are convenient and greatly appreciated, here are some basic tips to keep in mind while making use of them: Always ensure you’re fully logged out of websites and try to avoid automatic login features...

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Management Briefing - NB PEI Educational Computer Network Outstanding Economic Impact

ITS

Posted: September 16, 2016 5:00:00 AM ADT

Category: Management Briefings, General Interest


The NB/PEI Educational Computer Network (ECN) reduces IT costs for members—and thus funders including the provinces—by $1M per year—a 100% return on investment. Through economies of scale, and with expertise contributed by all, ECN members pay less for many software applications, connections to commercial internet services, and equipment, than they could independently. Furthermore, ECN has been...

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4 useful Android functions to make note of

ITS

Posted: August 31, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Think you know everything you need to about your Android device? Here are 4 neat features many people are unaware of and—trust us—you don’t want to be missing out on: Note: Some directions may vary depending on your device Enable Smart Lock by going to Settings > Security > Trust Agents (you may then have to turn on Smart Lock and return to Security to configure the Smart lock settings). This...

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Download the latest update for your Apple iOS device today to prevent online spying

ITS

Posted: August 31, 2016 5:00:00 AM ADT

Category: IT Security Alerts


Do you own an iPhone, iPad or iPod? Due to a security flaw recently found in select Apple products, anyone with an Apple mobile device is strongly encouraged to download the latest software update from Apple, iOS 9.3.5, in order to reduce any risk to their personal information. What you need to know: - A company called the NSO Group has reportedly been taking advantage of security...

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Mark your Calendars for ITS Day 2016 Thursday September 15

ITS

Posted: August 31, 2016 5:00:00 AM ADT

Category: Events, Our Community, General Interest


Faculty, staff and students – ITS is pleased to invite you to join us on Thursday, September 15 in the Wu Conference Centre for #ITSday2016. What is ITS Day 2016? This one day event is a unique opportunity for you to get up to speed on all things IT at UNB. We hope you’ll be able to join us: - Morning snacks and lunch provided- Q&A and information sessions on how to make the most of your IT...

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tidBiTS App of the Week Cozi

ITS

Posted: August 31, 2016 5:00:00 AM ADT

Category: General Interest


With the upcoming school year fast approaching, getting your household organized is very important, and this week’s App of the Week—Cozi—is all about helping you do it. Cozi is designed to help you coordinate with your family more effectively for maximum household efficiency; however, as a student, you may find that sharing the app with your roommates can also make your living situation operate...

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5 things that could be slowing down your computer

ITS

Posted: August 25, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


A computer’s performance can decrease with age, but if yours suddenly isn't working the way it used to and you’re not sure why, there could be other factors playing into the issue. Here are 5 common (and fixable) explanations for why your computer may not be as up to speed as it once was: 1. A cluttered desktop2. Too many browser tabs open at once3. You need to clean out your trash bin (and...

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Are you staying safe on public Wi-Fi networks

ITS

Posted: August 25, 2016 5:00:00 AM ADT

Category: General Interest, IT Security


Many people are unaware that they can be putting themselves and their personal information at risk while using public Wi-Fi networks. Even if the network appears to be secure (it requires a password), you are still leaving yourself extremely exposed to anyone you’re sharing the “secure” network with. Lifehacker has offered some tips on How to Stay Safe on Public Wi-Fi Networks: 1. Adjust your...

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tidBiTS latest App of the Week - SleepBot

ITS

Posted: August 25, 2016 5:00:00 AM ADT

Category: General Interest


As students, instructors, and even employees, getting a good night’s sleep is extremely important to allow for proper brain function, for your memory to work more effectively, and for you to work more efficiently. Our latest App of the Week is called SleepBot and is designed to help your body get the rest it needs, which can reduce stress, boost your energy levels, and improve your physical and...

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UCard Cash Vs Meal Plan Cash What s the Difference

ITS

Posted: August 25, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


Thinking of getting a meal plan for the fall semester? Before you decide on the plan that’s right for you, take a few minutes to familiarize yourself with the difference between Meal Plan Cash and UCard Cash. When setting up your meal plan, you have the option between either an unlimited plan or a limited plan. You will notice the unlimited meal plan is accompanied by $100 and the limited meal...

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4 Tricks to Help Your Laptop Battery Last Longer

ITS

Posted: August 17, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Ever realize you’ve forgotten your power cord just as you notice your laptop isn’t going to last for as long as you need? If you haven’t been there yet, you may find yourself in a similar situation in the future –just in case, here are 4 tricks to help you get the most out of your laptop battery between charges: 1. The first thing you should do is activate your laptop’s Battery Saver/Eco Mode...

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Keep an Eye Out for iTunes Security Phishing Scams

ITS

Posted: August 17, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


Cybercriminals have come up with another clever phishing idea targeting iTunes users. What to know: Cybercriminals are sending out emails (seemingly) on behalf of Apple The message informs you of a purchase supposedly made on behalf of your iTunes account and (1) asks you to confirm that this was authorized by you, or (2) asks for additional information/confirmation Since the chances of you...

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tidBiTS App of the Week The UCard App

ITS

Posted: August 17, 2016 5:00:00 AM ADT

Category: General Interest


On your way to Domino’s to pick up a delicious pizza but realize you’re running low on UCard Cash? Don’t panic. As many people like to say, “there’s an app for that!” As a UNB or STU student, faculty or staff, the UCard App* lets you easily and quickly check your UCard’s account balances and make deposits while on the go, so you never have to miss out on all the deals and discounts you can...

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3 Tricks to Keeping your Keyboard Clean with Little Effort

ITS

Posted: August 10, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Keeping dust, crumbs, and debris from accumulating in your keyboard can seem like an impossible task. Fortunately, there are 3 easy tricks you can follow to help keep your keyboard clean without an expensive toolkit or an annoying, time consuming process (such as removing each key): 1. Turn the keyboard upside down and shake it at different angles. This should cause most of the loose dirt...

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Know How to Stay Safe During the 2016 Olympics

ITS

Posted: August 10, 2016 5:00:00 AM ADT

Category: IT Security, General Interest


High-profile events – such as the 2016 Summer Olympic Games currently taking place in Rio de Janeiro – create a perfect environment for cybercriminals and hackers to strike. What to know: For those of you who will be following and supporting the Olympics from your televisions and devices, it is important to be on guard – due to the immense global attention the sporting games receive, Olympic...

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tidBiTS App of the Week - Duolingo

ITS

Posted: August 10, 2016 5:00:00 AM ADT

Category: General Interest


This week’s App of the Week is called Duolingo – a tool designed to help past, present, and future learners who are interested in picking up a new language, or maintaining fluency in one. Duolingo allows you to select whether you’re “starting from scratch”, or just trying to brush up on a language you’ve already learned –a placement test is offered in order to customize your learning to the...

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Office365 for faculty and staff

ITS

Posted: August 9, 2016 5:00:00 AM ADT

Category: Management Briefings


Microsoft recently completed building two state-of-the-art data centers in Canada to host cloud services, including Office365 (O365), the company’s premier collaboration and productivity platform featuring tools such as email, calendars, and personal file storage. Microsoft offers O365 to all users at educational institutions free of charge, which is highly appealing considering hosting the...

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5 Odd Questions with Tracy Allen

ITS

Posted: August 3, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


This month, we bring you more of 5 Odd Questions, with our newest edition featuring Tracy Allen. First off, we asked Tracy about her role at ITS: As the Director of the ITS Project Management Office, I set the standards for how ITS does project management and business analysis, and mentor the PMs & BAs.  I also manage large scale, strategic projects. Now for Tracy’s 5 Odd Questions: 1. What...

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Phishing Attack on Illegal Game of Thrones Downloaders

ITS

Posted: August 3, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


For many, it may not come as a surprise that Game of Thrones is currently the #1 illegally downloaded T.V. show — which is likely why cybercriminals have chosen to target the latest phishing scam at people who have been illegally downloading the popular T.V. series. What does the phishing scam look like? Cybercriminals are sending emails that look like a notice from IP-Echelon (a company that...

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tidBiTS first App of the Week StudyBlue

ITS

Posted: August 3, 2016 5:00:00 AM ADT

Category: General Interest


Over the next few weeks, tidBiTS will be presenting an App of the Week based on different iOS and Android apps we’ve found that we feel could benefit you. This week, we’re bringing you StudyBlue, an app meant for students, instructors, and lifetime learners. As a student/learner, it allows you to organize study notes and create flashcards for your own studying and testing, as well as share...

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Briefing note ECN advances shared IT services in Higher-Ed across NB and PEI

ITS

Posted: August 2, 2016 5:00:00 AM ADT

Category: Management Briefings


The NB/PEI Educational Computer Network (ECN) has provided shared IT services to universities and colleges in New Brunswick and Prince Edward Island for 45 years. Over this time, ECN membership expanded from just a few schools to include all publicly funded universities and colleges in the two provinces. ECN is governed by a Board of Directors consisting of the Presidents/CEOs of member...

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3 Useful iPhone Functions to Make Note of

ITS

Posted: July 28, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


For some iPhone users, mastering all of your mobile device’s neat features is no problem; however, we’re guessing there are others who are missing out. Here are just 3 simple iPhone functions worth making use of: Respond to messages without unlocking your phone or leaving your current screen. When you first receive a text, it pops up at the top of your screen and can be opened by swiping down...

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Introducing E-Waste Bins at UNB

ITS

Posted: July 28, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


Do you have useless electronic devices (such as broken cell phones, old batteries, or empty printer cartidges) that you’re not sure what to do with? Thanks to Facilities Management’s Sustainability Program, along with advice and help from the UNB E-Waste task force, UNB now has three E-Waste recycling bins on the Fredericton campus to make it easy for you to dispose of unwanted personal...

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Tired of losing USB sticks Save your files to your personal UNB H drive

ITS

Posted: July 28, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Ever wonder about the best way to access your files from all different computers—at school, work, home, or wherever you need them? Saving files to your personal UNB H: drive allows you to access and share all of your files securely from any computer or location so you don’t have to worry about losing them, forgetting them, or having someone else access them. There are two easy ways to access...

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3 simple tricks that can help boost your Wi-Fi signal strength

ITS

Posted: July 20, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


It’s safe to say we’ve all had some experience with a poor Wi-Fi connection, but if you find yourself consistently complaining about your wireless network, you may want to do some investigating—it could be an easy fix! Here are 3 simple tricks that could help to get your Wi-Fi working the way you want it to: Try relocating your router (wireless box). Router placement is very important – you...

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Cybercriminals are taking advantage of the new Pokémon Go craze

ITS

Posted: July 20, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


Having been recently launched, the new Pokémon Go app for Android and IOS has already reached peak levels of popularity and (of course) cybercriminals have found a way to manipulate everyone’s excitement. What you should be on the look-out for: Cybercriminals have made a malicious version of the app for Android and are likely to continue to do so in the future. Phishing emails have also been...

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Tips for Remembering a Secure Password

ITS

Posted: July 20, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


It can be challenging to come up with a password that is complex enough to meet the approval of security standards, without being so complex that you’re constantly forgetting it. Fortunately, there are some tips that can help you remember your password without having to compromise on its safety and reliability: *Note: It’s usually recommended that you avoid basing your password on personal...

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But first let me take a selfie

ITS

Posted: July 13, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


Before you get to campus this September, take a selfie and use UCard Photo Upload to get your UCard pre-printed. All you have to do is show us your driver’s license, passport or other government issued photo ID and walk away with your UCard without having to wait in the long lineup. It’s easy and so much faster. What should your picture look like? Think of a passport photo but with a...

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Know How to Manage Your Online Reputation

ITS

Posted: July 13, 2016 5:00:00 AM ADT

Category: General Interest


These days, the internet houses information on just about everything, including our own personal lives. It’s important to have control over what personal information you have displayed online for the world to see —your next employment opportunity or the start of a great friendship could depend on it! Here are some tips to help you maintain the reputation you want in an online world that makes...

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Phishing Scam Targeting BMO Bankers

ITS

Posted: July 13, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


What you need to know about the BMO phishing scam: An email is supposedly being sent on behalf of the Bank of Montreal, asking for you to “please re-verify your BMO account” The email claims that, due to the current Canada Post strike, BMO has chosen to review their security protocols It informs that your debit card has supposedly “been locked for this reason” and provides a link for you to...

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The Latest Phishing Email Reported at UNB

ITS

Posted: July 13, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


What you need to know: The email is warning you that your WhatsApp subscription is expiring It advises that it is imperative for you to renew your subscription A link is provided “to perform a check of your information now, otherwise your account will be deleted” What to do if you have received the email: DO NOT reply or click on the link Inform the ITS Help Desk of the phishing...

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Management briefing Information Security Policy Update

ITS

Posted: July 8, 2016 5:00:00 AM ADT

Category: Management Briefings


Background Ever since UNB was established, most of its information has been stored on paper and the primary technology used to secure it was the lock. Roles and responsibilities for securing information were relatively easy to define. A lot has changed. Now, most information is created, stored and maintained electronically, and there is a lot of it. People expect to access information any time...

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5 Odd Questions with Isabel Torres

ITS

Posted: July 6, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


It’s that time again—with the new month comes a new edition of 5 Odd Questions! This month we’re featuring ITS’ own Isabel Torres. We asked Isabel about her role at ITS: As a Senior Project Manager I work closely with various teams and groups of people to deliver projects that address our clients’ needs and contribute to the University strategy. Now for Isabel’s 5 Odd Questions: 1. If you could...

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Heads Up TD Bankers Clever Cybercriminals Strike Again

ITS

Posted: July 6, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


Similar to the RBC phishing scam recently reported at UNB, we have now been made aware of the latest phishing email—this time targeting TD bankers. What you’re looking for: Cybercriminals are sending the email (supposedly) on behalf of TD Canada Trust They are offering a $245 credit to your TD EasyWeb account when you switch to online monthly statements by a certain date Links are provided...

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Information Security Policy Consultation

ITS

Posted: July 6, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


ITS wishes to invite all UNB faculty, staff and students to participate in the consultation process being held to seek feedback on UNB’s draft Information Security Policy. The Information Security Policy provides the framework of roles and responsibilities for protecting information at UNB, including guiding principles for implementation which reflect UNB’s mission and culture of...

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Attention RBC Clients A Phishing Attempt Has Been Reported at UNB

ITS

Posted: June 29, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


Another convincing phishing email has been reported at UNB. What you need to know about the RBC phishing scam: An email is being sent (supposedly) on behalf of the Royal Bank of Canada It offers a credit of $375 to your RBC online account when you switch to online monthly statements by a certain date Links are provided to “make the switch today” What to do if you have received the scam...

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It s Official UCard Cash Is Now Accepted at Domino s

ITS

Posted: June 29, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


Domino’s Pizza on Dundonald Street in Fredericton is officially accepting UCard Cash, making it even easier for you to grab a slice or two during your lunch break, or a whole pie for your next group meeting. Grab your UCard and head on over to 138 Dundonald for your next purchase (guaranteed to be filled with deliciousness and maximum efficiency). New to Domino’s? Visit the Domino’s Pizza...

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Recent Netflix Phishing Scam

ITS

Posted: June 29, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


A clever phishing email has been reported at UNB. What to look for: This email is claiming to be sent on behalf of Netflix It notifies that your account has been put on hold because “we were unable to collect your last payment” It instructs to please update your payment method and provides a link for you to log in to your account and update your information as prompted What to do: DO NOT...

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The Snipping Tool How to Take Concentrated Screenshots on Your Computer

ITS

Posted: June 29, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Knowing how to take a screenshot on your computer can come in very handy. The Snipping Tool for Windows provides a quick and efficient way to capture a moment whenever you would like—for fun, convenience, or as a helpful reminder! To use the Snipping Tool: Note: Instructions are written for Windows 7 and may vary slightly for other versions. Go to Start > All Programs > Accessories > Snipping...

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Beware Suspicious Construction Notice Reported at UNB

ITS

Posted: June 22, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


Beware of a suspected phishing email reported at UNB: The email is being sent as a notice of “changes in the house’s construction” It informs of plans to change the construction of your house’s surrounding grounds The sender advises to review the information about the prospective changes carefully and to “fill up a form and send it to the address” if you disagree with any of the...

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Don t get Hooked by the Latest Phishing Scam

ITS

Posted: June 22, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


What you need to know about the latest phishing email reported at UNB: It is being sent (supposedly) on behalf of the Canada Revenue Agency Claims to have sent you an INTERAC e-Transfer A link is provided with the description, “To deposit your money, click here” What to do if you have received a similar email: DO NOT click on the link (as tempting as it may be) DO NOT respond Report the...

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Facebook Functions You Didn t Know Existed

ITS

Posted: June 22, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


It seems impossible for there to be things we still don’t know about the social media site most of us visit daily; however, there are some neat under-the-radar features offered by Facebook! See below for a list of Facebook functions you likely didn’t know existed: If you’re suspicious someone may be snooping around your Facebook or logging into your account without your permission, you can go...

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Warning Recent Orlando Tragedy Exploited

ITS

Posted: June 22, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


Cybercriminals have reportedly been using the tragic mass shooting in Orlando to their advantage. What you need to know about the scam: Cybercriminals are purposefully sending out phishing emails at a sensitive time, in an attempt to trick people into clicking on malicious links or opening dangerous attachments They are asking for your help with charitable donations to the victims and...

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Macro-Based Malware Is Your Computer Safe

ITS

Posted: June 15, 2016 5:00:00 AM ADT

Category: General Interest, IT Security


Macros are used by Microsoft Office applications (Word, Excel, etc.) as a way to improve productivity by automating routine tasks; however, this legitimate functionality can be manipulated by cyber criminals as a way to gain access to information on vulnerable computers. Because there has been a recent increase in malware that is spread via macros, it is important to ensure you are being...

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Make Grocery Shopping More Efficient with the flipp App

ITS

Posted: June 15, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


For many people, a trip to the grocery store is an unavoidable—but not very enjoyable—part of life. Busy stores can be overwhelming and buying for a family (or even just yourself) can be expensive; however, flipp  is an app that creates a simple and convenient way for you to plan ahead, stay organized, and save money while grocery shopping! You can use the app to: create a grocery list right...

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Student Validation Stickers are here

ITS

Posted: June 15, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


Returning students: Starting tomorrow, you can stop by the UNB Card Office (SUB, rm 106) in Fredericton or the Security Office (Athletics Centre, rm 121) in Saint John with your UCard to get your new validation sticker for the 2016-2017 academic year. Haven’t paid your student fees yet? No problem! As long as you’re registered for the fall term, you can get your sticker. Why do you need a...

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Malware attack at the University of Calgary

ITS

Posted: June 10, 2016 5:00:00 AM ADT

Category: IT Security Alerts


The University of Calgary is in the process of recovering from a significant, widespread malicious software (malware) attack. The attack resulted in 100 computers being infected along with widespread IT service disruptions that lasted nearly a week. The cybersecurity team at Information Technology Services at UNB has been closely monitoring the situation since the incident began and, along with...

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Be on the Look-Out for Extortion Email Schemes

ITS

Posted: June 8, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


The US Internet Crime Complaint Center (IC3) has issued an alert on extortion schemes that relate to recent high-profile data thefts. What it is: Cybercriminals will often use the news release of high-profile security breaches to their advantage; due to fear resulting from the recent reports, many people will fall victim to clicking on links or paying a ransom. Example: An email will be sent...

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Learn How to Clean Up Your UNB Email Storage

ITS

Posted: June 8, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Many people are likely to feel panicked when a warning pops up about low storage space in their email; however, there are simple ways to free up space when necessary and even prevent a lack of storage from occurring in the first place! Learn how to keep your email storage cleaned up so you never have to worry about running out: Go through your Clutter, Junk Email, Deleted Items, and old Inbox...

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LinkedIn Security Issue from 2012 Recently Resurfaced

ITS

Posted: June 8, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


LinkedIn’s 2012 security breach has recently come back to haunt us. Last month, LinkedIn officials became aware that the data stolen in the breach – including email addresses, hashed passwords, and member IDs – was being made available online. They have responded to the incident by invalidating all account passwords that have remained unchanged since the breach in 2012, and providing...

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Microsoft Phishing Email Watch Out UNB

ITS

Posted: June 8, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


Recently reported at UNB, the latest phishing scam is coming via what appears to be a Microsoft email. The email is informing recipients—supposedly on behalf of Microsoft—of a new update that is important to “keep your email clean and safe”. The email gives instructions to click on a link in order to enable the necessary updates. It also warns that failure to complete the task will result in...

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5 Odd Questions with Dave Ince

ITS

Posted: June 1, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


It’s time for more of tidBiTS’ 5 Odd Questions, and this month’s edition features Dave Ince! We asked Dave what his role is at ITS: I am the Manager of Service Operations Now for Dave’s 5 Odd Questions: 1. If you had to enter a talent show with all of your co-workers, what would your talent be?Probably juggling a soccer ball or telling a few jokes 2. Do you prefer coffee or tea? As one of...

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Keep up with Acronyms Commonly Used on Social Media

ITS

Posted: June 1, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Today’s online interactions are all about convenience and efficiency, and acronyms are just one method used to avoid wasting time. For some people, this appears to come quite naturally; for others, however, fitting in with the complex world of social media terms is like learning another language! See below for a list of commonly used social media acronyms in translation: • AFAIK: As far as I...

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Phishing Email Reported at UNB Know How to Spot a Scam

ITS

Posted: June 1, 2016 5:00:00 AM ADT

Category: General Interest, IT Security Alerts


The latest phishing scam reported at UNB is coming in the form of a Last WARNING email. In this case, an email is being sent to supposedly warn people of their last chance to pay off outstanding debt. The email advises that the amount owed must be transferred in full by a certain date in order to avoid an additional fee, and to see more information by clicking on an enclosed payment notice. A...

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Need to change your UNB password Here s how

ITS

Posted: May 26, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


It is highly recommended that you update your passwords regularly to ensure your accounts are as secure as possible; in fact, UNB requires you to change the password for your UNB IT services at least once every year. If you have received this notification and you’re unsure of how to update your password—or you simply forget from year to year—follow the instructions below. For students Go to:...

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Don t let Fredericton construction slow you down learn how to avoid it

ITS

Posted: May 25, 2016 5:00:00 AM ADT

Category: General Interest, Our Community, Tips and Tricks


As much as we all appreciate the summer months, we know that—with the  beautiful, sunny days—there usually comes construction. Check out these helpful construction maps to avoid getting stuck in construction or caught off guard by detours this summer: - The UNB Fredericton Construction Map drops a pin wherever you can expect to find construction of any sort on campus. - The City of...

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Malvertising Campaigns making you think twice before clicking website pop-ups

ITS

Posted: May 25, 2016 5:00:00 AM ADT

Category: IT Security, General Interest


Just like companies use popups and online advertisements to attract new customers, cybercriminals do the same, but with a catch – their well-crafted advertisements are infected with malware. This method of spreading malware allows cybercriminals to put in minimal work and still hit a large number of users that visit an infected webpage by clicking a pop-up. In one recent ‘malvertising’...

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ITS Management Briefing UNB s data strategy

ITS

Posted: May 20, 2016 5:00:00 AM ADT

Category: Management Briefings


In fulfilling its mission to create the premier university environment for our students, faculty and staff in which to learn, work and live, UNB expends considerable energy and resources ensuring the community has the data it needs to operate effectively. For instance, faculty need access to current and accurate student and other information to conduct classes and research. Administrators need...

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Are you leaving yourself exposed on Facebook

ITS

Posted: May 19, 2016 5:00:00 AM ADT

Category: IT Security, General Interest


When was the last time you investigated your Facebook profile—or in social media terms, “creeped” yourself? For many people, Facebook is a way of keeping up with what is going on in other people’s lives; because of this, many of us are guilty of forgetting that our lives are also on display for others. Social media is more popular than ever and it is a very good idea to know that you have...

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Congratulations 2016 UNB Grads

ITS

Posted: May 19, 2016 5:00:00 AM ADT

Category: Events, Our Community, General Interest


This week marks UNB’s 187th Encaenia in Fredericton and 42nd Spring Convocation in Saint John – a chance to celebrate another year of excellent students who have earned their diplomas and are ready to begin working toward new goals. Among these successful graduates are four ITS student employees. We want to give a special congratulations to: Amir Alavi – Bachelor of Information Systems Kelsey...

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Some Easy Tips to Quickly Create More Storage Space on your iPhone iPad

ITS

Posted: May 19, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Have you ever received a pop up saying you don’t have enough space on your iPhone or iPad just as you were trying to download or install something? If so, this is for you! PC World has put together some methods to create space on your device without having to go through all of your old photos to see which memories simply won’t make the cut. Here are some of the tips you may find particularly...

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5 Odd Questions with Samantha Gray

ITS

Posted: May 11, 2016 5:00:00 AM ADT

Category: General Interest


This month’s 5 Odd Questions features Samantha Gray—one of ITS’s newest student employees. We asked Sam what her role is at ITS: I am the Communications Assistant for this summer’s CO-OP term. I will be running the tidBiTS blog and updating the ITS website as well as helping out in the UNB Card Office or wherever else when needed. Sam’s 5 Odd Questions: 1. What is your favorite holiday and...

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7 Keyboard Tricks that will Save You Dozens of Clicks Daily

ITS

Posted: May 11, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Many people are unaware of the keyboard shortcuts that are there for our convenience. Check out the list below for 7 keyboard tricks that will save you time and all of those annoying mouse clicks! For Windows Trick #1- Clicking to highlight everything can be really finicky for long texts; simply hold “Ctrl” and press “A” to select all.Trick #2- Hold “Ctrl” and press “C”  to copy any...

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Learn how to disable geotagging for photos on your mobile device

ITS

Posted: May 11, 2016 5:00:00 AM ADT

Category: IT Security, General Interest, Tips and Tricks


Did you know? Your device may tag photos taken with your mobile device with the location the photo was taken. This feature is called ‘geotagging’ and is available for both Android and Apple devices. When you are setting up your device for the first time, this setting can sometimes get overlooked. Geotagging uses your Wi-Fi, built-in GPS, and service provider’s cell-towers to pinpoint your...

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12 Tips to Stay Safe on Social Networks

ITS

Posted: May 5, 2016 5:00:00 AM ADT

Category: General Interest, IT Security, Tips and Tricks


As social networks like Facebook, Twitter, and Instagram look for new ways to connect people together using personal information, it’s important to know what personal details you should or shouldn’t be sharing to keep yourself safe. It’s more than just friends, family, friends of friends, or even the government you need to worry about snooping your social media profiles – many cybercriminals...

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ITS Help Desk now on Summer Hours

ITS

Posted: May 5, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


Now that the winter term is behind us, the ITS Help Desk located in the Harriet Irving Library (HIL) has switched to Summer Hours.  Having technical issues? Stop by the Help Desk from 8:00 am – 4:30 pm, Monday to Friday and 10:00 am – 4:30 pm on weekends and holidays from now until September. Unable to visit the Help Desk in person during those hours? No problem – Give them a call at 453-5199...

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The latest UNB UCard news Visa Debit now accepted in UCard Online and more

ITS

Posted: May 5, 2016 5:00:00 AM ADT

Category: Our Community, General Interest, IT Announcements


Great news – you can now use Visa Debit to make online deposits to you UCard Cash account!  The UNB Card Office has updated its payment processor for UCard Online and the UCard App so you can now use Visa Debit (along with Visa, MasterCard or Discover) for all your UCard Cash deposits. Soon Interac (debit cards) will also be available for online deposits to your UCard Cash account – we just...

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Design the next myUNB Portal Banner

ITS

Posted: April 28, 2016 5:00:00 AM ADT

Category: Our Community, General Interest, Design Desk


Looking for a fun and creative way to leave your mark on UNB? Why not break out your artistic side and create a new design for the myUNB Portal banner! ITS wants your help sprucing up the myUNB Portal banner with some new designs. From flowers and trees, to cityscapes, to fun and funky patterns, we want you to get creative and come up with something wonderful that all your fellow UNB’ers will...

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Sending a calendar item as an email attachment in Outlook

ITS

Posted: April 28, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Want to pass along an event that you have marked in your Outlook Calendar? You can send calendar items as email attachments to your friends, colleagues, and coworkers. What’s the difference between attaching a calendar item and creating an appointment with attendees? If you want to inform people of an event that is optional rather than mandatory to attend, sending a calendar item as an...

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US-CERT releases alert on ransomware

ITS

Posted: April 28, 2016 5:00:00 AM ADT

Category: IT Security Alerts, IT Security


Ransomware has been making waves in 2016, with popular strains such as Locky being used to target UNB and similar institutions. How does your computer get infected with ransomware? Ransomware often piggybacks off of other forms of malware that show up on your computer. For example, a type of malware that steals banking information may infect the device first, followed quickly by ransomware...

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Watch out for faulty Type-C USB cords when purchasing online

ITS

Posted: April 28, 2016 5:00:00 AM ADT

Category:


[caption id="" align="alignright" width="350"] USB Type-C - CNN Money[/caption] A new Type-C USB cord is beginning to replace the standard USB cord due to its faster charging capabilities. This new universal cord is also stated to be able to recognize what type of device is plugged into it to regulate how much power it draws from the power source. However, according to CNN, Google Engineer...

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Windows users advised to uninstall QuickTime as support from Apple comes to an end

ITS

Posted: April 22, 2016 5:00:00 AM ADT

Category: IT Security Alerts


Do you have the multimedia program QuickTime installed on your Windows computer? According to a recent report from Trend Micro, Apple is no longer supporting the Windows program, and as such, it should be uninstalled. Trend Micro also reported that QuickTime for Windows has two vulnerabilities that will remain unpatched. These vulnerabilities could allow cyber attackers to gain access to, and...

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Congratulations to Melissa Hannah for receiving NACCU s 2016 New Professional Award

ITS

Posted: April 21, 2016 5:00:00 AM ADT

Category: Our Community, IT Announcements


Earlier this week, UNB ITS’s very own Melissa Hannah was awarded the New Professional award for 2016 at the National Association of Campus Card Users (NACCU)’ annual conference, for going above and beyond in contributing to not only UNB’s UCard Program, but also to the international community of NACCU. This award recognizes the hard work that Melissa has put into UNB’s UCard program in a very...

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New tool by Bitdefender can unlock common ransomware

ITS

Posted: April 21, 2016 5:00:00 AM ADT

Category: IT Security


A free tool developed by Bitdefender is now available to clean up computers that had files encrypted by the fast-spreading ransomware, Locky. Bitdefender is an anti-virus software vendor that has been on the frontlines to help prevent malicious attacks, releasing a similar tool in November 2015 to unlock Cryptowall infections. Other anti-virus companies such as Kaspersky have also released...

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Superstore Student Discount changing on May 3 2016

ITS

Posted: April 21, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


[caption id="" align="alignright" width="280"] Atlantic Superstore (Smythe St.) - Google Maps Street View[/caption] Do you shop at the Atlantic Superstore? Their student discount program is changing and it may impact your purchases. Beginning Tuesday, May 3, 2016, all Atlantic Superstore locations will be changing their student discount from 10% off purchases to 10% extra PC Rewards Points...

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UNB moves to block rtf files from external email senders

ITS

Posted: April 21, 2016 5:00:00 AM ADT

Category: IT Security, IT Announcements, Our Community


Due to a rapid increase in the amount of phishing emails and infected attachments, UNB has moved to block .rtf files, a format used by cybercriminals, on incoming emails to UNB. If you or someone you know needs to send a legitimate .rtf file to a UNB email from off-campus, please use UNB’s Secure File Drop. Although this change will prevent infected .rtf files from reaching UNB email inboxes,...

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Management Briefing - 2016-2017 Strategic IT Initiatives

ITS

Posted: April 14, 2016 5:00:00 AM ADT

Category: Management Briefings


ITS and the Enterprise IT Advisory Committee are pleased to present the final list of approved 2016-2017 strategic IT initiatives. ITS has adopted Balanced Scorecard as its strategic planning methodology; this list is the result of an extensive process of review, consultation, identification of appropriate metrics, and revision. As with previous lists of strategic IT initiatives, we’ve aligned...

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5 Odd Questions with Chris Crawford

ITS

Posted: April 13, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


[caption id="" align="alignright" width="250"] Rocky - Chris's dog (nickgaines.com)[/caption] This month we bring you another edition of 5 Odd Questions, featuring Chris Crawford! We asked Chris what his role is in ITS: I am an Infrastructure Analyst/Technologist. I handle the cabling of the university, racking equipment, some switch maintenance and assist where I’m needed. Now for...

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It s CRA Tax Scam Season

ITS

Posted: April 13, 2016 5:00:00 AM ADT

Category: IT Security Alerts, General Interest


No, the Canadian Revenue Agency (CRA) isn’t actually trying to scam you. Cybercriminals, however, will try to steal your information by posting as the CRA during Tax season. With the ability to file your taxes online, many Canadians are expecting to receive an email from the CRA informing them of their assessment. Cybercriminals use this opportunity to send fake emails that notify the receiver...

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Tips to protect yourself and your device while banking on mobile

ITS

Posted: April 13, 2016 5:00:00 AM ADT

Category: Tips and Tricks, IT Security


Mobile banking can be a major convenience when you need to transfer money or pay bills when in a rush or on the go. Unfortunately, there are also risks that come with mobile banking, especially if your mobile device is not secured properly to defend against malware and other forms of cyberattacks. Visiting public Wi-Fi’s, running an outdated operating system, or using weak passwords can all...

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UCard Cash end-of-term reminder

ITS

Posted: April 13, 2016 5:00:00 AM ADT

Category: Our Community, General Interest


Do you have UCard Cash left over from the winter term? Worried that it won’t carry over to next year? Don’t be! Your UCard Cash is yours to spend when you want to. Unlike Meal Plan Cash, any UCard Cash you have left over in April will still be there when you return to classes in September, ready to be used at the various “UCard Accepted Here” locations. Sticking around UNB this summer? Make...

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Have your UCard ready for exams

ITS

Posted: April 6, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


With the last day of classes on Thursday, April 7, it’s time to start thinking about what you’ll need for exams if you haven’t already. Aside from bringing a pen, paper and maybe a calculator to your exams, there’s something else you don’t want to leave at home – your UCard! Professors will check your UCard to ensure the right person is taking the right exam. If you need a new UCard, stop by...

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Learn some easy life hacks for Microsoft Word

ITS

Posted: April 6, 2016 5:00:00 AM ADT

Category: Tips and Tricks


Do you want to learn the ins and outs of Microsoft Word, or just looking to brush up on your skills? With lifehacker.com, you can learn some new tips and tricks to make your Word document that much more impressive. Lifehacker starts you off with the basics using the Word 2016 Quick Start Guide, then walks you through using styles, adding references, formatting, and much more. You’ll even...

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Tips to secure your mobile device while travelling

ITS

Posted: April 6, 2016 5:00:00 AM ADT

Category: General Interest, IT Security, Tips and Tricks


[caption id="" align="alignright" width="250"] www.pcworld.com[/caption] Have you ever wondered who else may be using a public Wi-Fi while you’re connected? While travelling, touring a city, or visiting your favourite restaurant, your device may connect (even automatically) to a free, public Wi-Fi. Cybercriminals often monitor high-traffic public Wi-Fi’s and target devices with low security...

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Are your Apple devices updated with the latest security patches

ITS

Posted: March 30, 2016 5:00:00 AM ADT

Category: General Interest, IT Security


In light of the recent cyberattacks hitting computers and mobile devices, Apple has released multiple security updates for iOS, OS X, Safari, Apple Watch, and Apple TV. These updates fix known vulnerabilities that cybercriminals could have taken advantage of to remotely access your devices. To ensure you have applied the latest updates, check your mobile device’s settings and visit the App...

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Find your perfect study space on campus

ITS

Posted: March 30, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, Our Community


The last day of classes are just over a week away. Have you found your study space yet for exams? [caption id="" align="alignright" width="260"] Red Room, HIL[/caption] Last year, we looked at a few spaces on both the Fredericton and Saint John campus that students may enjoy for group work or quiet study time. Check out our list below for study spaces and what they feature: Get your study...

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Navigate through windows and full screen programs with ease

ITS

Posted: March 30, 2016 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Looking for an easier way to navigate through multiple full-screen windows open on your desktop? With a Windows PC, you can use Alt + Tab to bring individual windows or any open programs to the front and cycle through them by pressing Tab. If you’re using Mac, you can use Command + Tab to switch to your next most recently used app among any that are open. For individual windows, you can use...

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Find the latest online Easter Eggs

ITS

Posted: March 24, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Want to find Easter Eggs without leaving your computer? It’s easy! Many websites and software contain hidden surprises that are left there intentionally for users to stumble upon. These are called Easter Eggs. Get started on your own Easter Egg hunt with the hints below: 1. Search ‘Atari Breakout’ in Google Images and play the classic game with the images as the blocks. 2. On Buzzfeed.com,...

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Learn more about Locky and how it can impact you

ITS

Posted: March 24, 2016 5:00:00 AM ADT

Category: IT Security, General Interest


With the recent waves of infected Word documents reaching users’ email inboxes, it’s time to understand what Locky is and how your devices and information can be affected. Locky is a widespread strain of ransomware that is infecting approximately 90 000 systems per day, typically by being disguised in a Word doc or .zip file. With the widespread attacks, it’s important to know how to prevent...

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Organize your windows with ease

ITS

Posted: March 24, 2016 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, Our Community


Do you frequently have multiple windows open on your desktop and find yourself juggling through them? If you’re on a Windows PC, you can use the Windows key + arrow keys to snap and maximize whichever window you are currently working in. - Windows + Left or right: Snaps current window to either side of your monitor (If you have multiple monitors, you can press the arrow key again to snap it...

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Surge of banking malware phishing attacks targeting UNB

ITS

Posted: March 22, 2016 5:00:00 AM ADT

Category: Our Community, IT Security Alerts, IT Announcements


A phishing email disguised as an invoice notice is targeting UNB and other institutions. The phishing email comes with an .rtf attachment that is infected with malicious software designed to steal banking information in order to commit online theft. If you have received an email of this nature, please report it to the ITS Help Desk and do not open any attachments. For more information on...

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5 Odd Questions with Graeme Ellis

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: General Interest, Our Community


[caption id="" align="alignright" width="225"] Stephen King - Twitter (@stephenking)[/caption] This month we’re bringing you another edition of tidBiTS’ 5 Odd Questions featuring Graeme Ellis. We asked Graeme what his role is at ITS: As a System Analyst in ITS, I do a number of varied tasks but my prime responsibility is making sure the backup systems are working and we can always count on...

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How to change your default email font in Outlook

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: Our Community, Tips and Tricks, General Interest


Want to update your email font in Microsoft Outlook to match the new UNB brand? You can easily change your default font for new messages by following these steps: 1. Click the File tab. 2. Click Options. 3. Click Mail. 4. Under Compose messages, click Stationery and Fonts. 5. On the Personal Stationery tab, under New mail messages, click Font. 6. On the Font tab, under Font, click the...

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Recognizing fake online banking websites

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: Tips and Tricks, IT Security


Cybercriminals are always willing to go the extra mile when it comes to phishing for information. Fake online banking websites are no exception to this - they can look nearly identical to the real site. [caption id="" align="alignright" width="350"] image from Cubby - LogmeIn[/caption] To spot a fake online banking website, you don’t even need to visit it. It all starts in the phishing email...

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Windows 10 moves to Recommended Update

ITS

Posted: March 16, 2016 5:00:00 AM ADT

Category: General Interest


Have you received notifications on your personal computer to upgrade to Windows 10? Whether you’re ready to make the big switch from Windows 7 or 8.1 or not, it may be hard to ignore Windows 10 for much longer. Recently, Microsoft made Windows 10 a Recommended Update. What does this mean for you? If you have recommended updates turned on, Windows 10 may attempt to download and begin the...

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Happy Pi Day

ITS

Posted: March 14, 2016 5:00:00 AM ADT

Category: General Interest, Geek Speak


If you haven’t heard, March 14 (3-14) Is Pi Day! To celebrate Pi Day, you can find out where your birth date, or any other significant date appears in Pi’s digits. Just visit Mypiday.com (powered by Wolfram) and enter any important date you wish, such as your birthday, in any format. The website will then search through all the digits in Pi until it finds the digits that match the date you...

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Macs targeted by infected torrent websites

ITS

Posted: March 9, 2016 4:00:00 AM AST

Category: General Interest, IT Security Alerts


Over the past weekend (March 5 – 6), cybercriminals planted an infected torrent software on a website that specifically targeted Mac users. The software called Transmission, normally used to download files from Peer-to-Peer websites, was infected with ransomware that waited three days before locking the users’ files on Mac computers. This delayed strategy makes it harder to determine where the...

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Management Briefing - Data governance and management at UNB

ITS

Posted: March 9, 2016 4:00:00 AM AST

Category: Management Briefings


Data and data governance and management sound like very dry subjects to most people, so why are they important to UNB? Let’s start with what appears to be a simple question that someone might ask that, at the core, requires “data”. How many Fredericton undergraduate students were there in the 2015 winter term? Depending on your definition of student (or data need, business purpose, or academic...

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Refresh your Email Signature with the New UNB Brand

ITS

Posted: March 9, 2016 4:00:00 AM AST

Category: Tips and Tricks, General Interest, Our Community


Have you recently received emails from UNB colleagues containing the new UNB email signature and logo and wondered how you can incorporate it into your own email? As part of the ‘Why UNB’ Rebranding project, a new email signature template is now available to all UNB faculty, staff and students so we can show our UNB pride in a strong, unified voice. To download the new UNB email signature,...

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Tips to protect yourself from Fraud

ITS

Posted: March 9, 2016 4:00:00 AM AST

Category: IT Security


With the ever-growing threat of cyber fraud, it’s important to know how it could happen to you and what you can do to prevent it. Online attackers are always looking for new ways to steal your information and your money. When your device is connected to the internet, it’s important to remember that any built-in protection is only as good as you are. If you click a malicious link, or download...

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Congratulations to the three lucky winners of ITS s Student Survey contest

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: Our Community, Events, IT Announcements, General Interest


ITS would like to say a big congratulations to Sarah (UNBF), Jeremy (UNBF) and Miranda (UNBSJ), the lucky winners of $50 UCard Cash through ITS’s Student Survey contest. These students were randomly selected from the over 800 survey entries we received. To all those students who completed the survey – thank you! ITS is committed to providing quality, efficient and friendly service. By...

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Email large files with UNB s Secure File Drop

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: Tips and Tricks, Our Community, General Interest


Do you have a large file that you need to send to a professor, colleague, or coworker, but it’s just too big to send through email? Many email services have a limit of 10-20MB. That is why UNB’s Secure File Drop is here to help. With a maximum size of 512 MB per file, File Drop allows you to send large files with ease. Not only do you have more space to work with, but File Drop is also...

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How to find Email Headers in MS Outlook

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: IT Security, General Interest, Tips and Tricks


Are you trying to report a possible email phishing scam to the ITS Help Desk? You may be asked for the email headers for the phishing scam. What are email headers? Email headers provide information about an email, such as the sender, receiver and the subject line. Email headers can also identify information about the route the email has taken since its origin and how it finally ended up in...

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Top 10 scams of 2015

ITS

Posted: March 3, 2016 4:00:00 AM AST

Category: Tips and Tricks, IT Security Alerts


In 2015, we reported on some of the most severe online threats, such as Stagefright, Angler, and even UNB-specific phishing emails. In recognition of Canada’s 12th annual Fraud Prevention Month, it’s time to brush up on your awareness skills for more than just online threats. Check out the Top 10 Scams of 2015, and what to watch for in 2016 to see where else you may encounter a...

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Management Briefing - EDUCAUSE Top Ten IT Issues 2016

ITS

Posted: February 26, 2016 4:00:00 AM AST

Category: Management Briefings


Background EDUCAUSE is an international organization devoted to research and support of technology in higher education. For many years an expert panel of CIOs, researchers, and industry leaders has been convened annually by EDUCAUSE to examine technology issues, and to come up with a list of ten that have emerged as important to a very broad range of higher-ed users and practitioners. ITS...

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Final week to take the Student Tech Survey for your chance to WIN UCard Cash

ITS

Posted: February 24, 2016 4:00:00 AM AST

Category: IT Announcements, Our Community


Students – only a few days remain to take our short Survey about your UNB IT Services for a chance to WIN 1-of-3 $50 UCard Cash prizes! Your feedback is important to us. Take the survey now and let us know what we can do to make the technology services we offer you at UNB even better. The survey is only available until this Friday, February 26, so be sure to complete it soon for your chance...

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Infected Word documents They re here and they re a serious threat

ITS

Posted: February 24, 2016 4:00:00 AM AST

Category: General Interest, IT Announcements, IT Security Alerts


Many experts have seen it as the inevitable when it comes to cyberattacks, but it is finally here. Ransomware-infected Word doc attachments are reaching users’ email inboxes and they’re difficult to recognize as being infected. The new malicious attack, dubbed “Locky”, tricks people twice to have their information held for ransom. First, they trick you into opening the word document. Secondly,...

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ITS E-Waste Recycling Program featured in UNB s Green Review

ITS

Posted: February 24, 2016 4:00:00 AM AST

Category: Our Community, General Interest, Projects


ITS’s Martin Hann has recently been featured in UNB Sustainability’s newest initiative, The Green Review, for ITS’s E-Waste Recycling program. The Green Review highlights people and projects throughout UNB that make a difference by reducing UNB’s carbon footprint. ITS’s E-Waste Recycling Program recycles UNB-owned equipment by either reusing what is useful or transferring what isn’t to their...

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Protect your devices update Adobe Reader to the latest version

ITS

Posted: February 24, 2016 4:00:00 AM AST

Category: General Interest, IT Announcements, Tips and Tricks


Have you checked Adobe Reader for updates recently? Cyber attackers are targeting devices with outdated software and browser plugins such as Adobe Reader, by tricking users into connecting to web servers hosting exploit kits to steal information and ultimately infect the devices. It can simply be done by a user clicking a malicious link. What is an Exploit Kit? An exploit kit is a system...

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A look back on UNB s Data Centre Renovations

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: IT Announcements, Our Community, Projects


UNB’s primary Data Centre, located on the Fredericton campus, recently underwent a big transformation that turned it into a state-of-the-art facility to power UNB’s IT services for the next ten years. So how exactly did the Data Centre get to where it is today? The early stages of planning Back in April 2012, a Data Centre Solutions Company, BRUNS-PAK, provided a requirements analysis that...

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Looking for a quick way to talk to colleagues or classmates Skype for Business is your solution

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Need to hold a meeting, but can’t find any available rooms? Perhaps one of your group members are away from campus? UNB’s Skype for Business allows you to hold online meetings, complete with screen and file sharing, to make collaborating that much easier. You can use it to instant message, voice or video call anyone listed in the UNB directory, no matter where they are. Want to invite someone...

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Phishers using new bait in the latest wave of attacks

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: Geek Speak, IT Security, General Interest, Tips and Tricks


Cybercriminals are using new methods to hide their phishy links. In the latest phishing attacks hitting UNB, the attackers used shortened URLs such as Goo.gl, tinyURL, and bit.ly to mask their malicious sites from users who hover over the false links to see their true destination. Shortened URLs are redirection services, used to make links much smaller, primarily for when you’re trying to...

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Quick tip on saving Edited Word documents from email attachments

ITS

Posted: February 19, 2016 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Have you ever quickly saved an edited Word document that started out as an email attachment? You may have noticed it’s not in the usual places like My Documents, or even Downloads. Where did it go? Outlook and other email services may save your edited work in a hidden, temporary folder if you do not choose an alternate location to save. This can cause a lot of aggravation if you cannot find...

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Google is fighting to protect you from deceptive download buttons

ITS

Posted: February 10, 2016 4:00:00 AM AST

Category: IT Security, General Interest


Have you ever been the victim of a false download button? They pop up anywhere and everywhere. If you’re on Google Chrome, then your internet browsing just got a bit safer. As of February 3, 2016, Google Chrome now warns you if you’re about to visit a webpage with known deceptive download buttons that are trying to trick you into clicking them. If you visit a webpage with a deceptive...

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Has your iPhone been repaired by a non-Apple Technician? You may be in trouble after newest iOS update

ITS

Posted: February 10, 2016 4:00:00 AM AST

Category: General Interest, IT Security, TechSpeak in Translation


Thousands of iPhone users are being hit with Error 53 after the newest iOS update was released, which checks if your iPhone 6’s Touch ID sensor correctly matches the device’s other components. If your home button has been replaced by a non-Apple certified technician, your iPhone will likely receive Error 53 when you try to install the latest iOS 9 update. Have you received this...

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Students we want to hear from you Complete our short survey for a chance to win 50 UCard Cash

ITS

Posted: February 10, 2016 4:00:00 AM AST

Category: Our Community, IT Announcements


Do you use UNB IT Services such as wireless, computer labs, or the myUNB Portal? We want to hear from you and learn what we can do to make your experience with UNB’s IT services even better. Give us your feedback and ideas by completing our short survey. (And we do mean short – it takes less than 5 minutes to complete.) You’ll even have a chance to win one of three $50 UCard Cash...

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5 Odd Questions Krista Dixon

ITS

Posted: February 4, 2016 4:00:00 AM AST

Category: General Interest, Our Community


This month’s edition of tidBiTS’ 5 Odd Questions features one of ITS’ newest members, Krista Dixon! We asked Krista what her role is in ITS: I am the new Director of Financial Operations Now, for her 5 Odd Questions: 1. What’s the strangest talent you have? I can make a bubble within a bubble with chewing gum, my five year old thinks it’s pretty amazing. And I can hit a mean softball. 2. If...

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Cyberbullying becoming a growing concern at University It doesn t just end after High School

ITS

Posted: February 4, 2016 4:00:00 AM AST

Category: IT Security, Our Community, Tips and Tricks


In today’s world, more and more children and young adults are falling victim to bullies over the internet. As social media finds new and faster ways to connect people, cyberbullies are able to take advantage and use social media to target individuals. It’s important to make sure you, and your children understand how to identify cyberbullying and address it before it has real life...

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UNB Data Centre Renovations now complete

ITS

Posted: February 4, 2016 4:00:00 AM AST

Category: IT Announcements, Our Community, Projects


[caption id="" align="alignright" width="380"] Rob Blanchard Photo[/caption] ITS is pleased to announce the recent Grand Opening of UNB’s newly renovated Data Centre on February 2, 2016. The facility, which had been under construction since 2013, was officially reopened on Tuesday morning with a visit from UNB President Eddy Campbell. Located in Head Hall on the Fredericton campus, the...

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UNB making waves with Cyber Security strategy

ITS

Posted: February 4, 2016 4:00:00 AM AST

Category: Our Community, General Interest, IT Security, IT Announcements


[caption id="" align="alignright" width="350"] David Shipley, ITS Director of Strategic Initiatives[/caption] The internet is becoming an ever-increasing hostile environment for not just organizations, but people, too. More and more people are falling victim to phishing attacks, malware infections, and everything in between. UNB’s moves to address its cybersecurity risks through a new...

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Get your printing done on campus with UNB Print Services

ITS

Posted: January 28, 2016 4:00:00 AM AST

Category: Our Community, General Interest


Do you need to print a project  for a class or group? What about materials for your department or faculty? UNB Print Services, located on the Fredericton campus in Marshall d’Avray Hall (room 106), is a one-stop shop for all your printing needs. They offer a wide range of products, from large format printing, to business cards, and everything in between. If you are a student, show your UCard...

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A clean desktop is an efficient desktop Get rid of the clutter on your Mac

ITS

Posted: January 27, 2016 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Did you know? If your Mac desktop is cluttered with rows upon rows of files, pictures, and programs it will actually slow down your Mac computer. iMore offers three easy tips on how to de-clutter your desktop. This will not only help your Mac perform better, but also make things easier to find. Do you have a Windows computer? Although Windows may not suffer on performance with a messy...

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Employee Payroll Scam hitting universities across North America

ITS

Posted: January 27, 2016 4:00:00 AM AST

Category: General Interest, Our Community, IT Security Alerts


An Employee Payroll email scam is once again hitting universities in Canada and the US, informing faculty and staff members of a change in their human resources status. An alert issued by the FBI in January of last year outlines what signs to look for to detect the scam email, as well as the consequences of falling for scams of this nature. Check it out. Have you received an email that is...

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Most recent iOS update fixes public Wi-Fi vulnerability

ITS

Posted: January 27, 2016 4:00:00 AM AST

Category: General Interest, IT Security


If you haven’t updated your iOS device to 9.2.1, here’s one reason why you should. A vulnerability recently discovered by Skycure, allows attackers to setup public Wi-Fi’s and use them as a trap. When a user connects to the Wi-Fi and begins logging into services such as social media, or online banking while connected, the attacker is able to access the victim’s accounts. Now for the good news...

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New Report warns of Malware infecting 1 3 of websites with stolen content

ITS

Posted: January 27, 2016 4:00:00 AM AST

Category: General Interest, Our Community, IT Security


A new study from Digital Citizens Alliance has reported that one in every three websites that distribute copyrighted material illegally are infected with malware. What is even more frightening is that that 45% of these infected websites only required a single page-visit from unsuspecting visitors for the malware to infect their computers. Malware found on these websites ranges from invasive...

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Microsoft no longer supporting Internet Explorer version 10 and older

ITS

Posted: January 21, 2016 4:00:00 AM AST

Category: TechSpeak in Translation, General Interest, IT Announcements


Are you running the latest version of Internet Explorer (IE) on your computer? If not, you’ll want to update soon. As of January 12, 2016, Microsoft officially ended support for IE version 10 and older . This means Microsoft no longer offers technical support or any security updates for older versions of IE, making them much more vulnerable to malware attacks. To check what version of...

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The worst passwords of 2015 - Did yours make the list

ITS

Posted: January 21, 2016 4:00:00 AM AST

Category: General Interest, IT Security


Are you guilty of using ‘password’ or ‘123456’ as a password for something important? You’re not alone. A company that develops Password Management Software has released a list of the 25 worst passwords of 2015, with only a few new ones from the previous year. If your password is on the list, we recommend you change it ASAP! Visit CBC’s article to see the full list of 2015’s most common...

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Tips to secure a new tablet

ITS

Posted: January 21, 2016 4:00:00 AM AST

Category: IT Security, Tips and Tricks, General Interest


Are you looking for tips to help secure that new tablet you received over the holidays? SANS Institute’s January edition OUCH! Article may be able to help. With 5 tips to securing your device upon setup, this month’s OUCH! Article is sure to help you make smart decisions on how to protect information on your tablet. In addition to learning how to secure your tablet, you will also learn how...

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5 Odd Questions Jonathan MacAdam

ITS

Posted: January 20, 2016 4:00:00 AM AST

Category: Our Community


We’re kicking off the New Year with 5 Odd Questions featuring Jonathan MacAdam. We asked Jonathan what his role is at ITS: I am a Network Analyst. I work with the VPN, DHCP, DNS, wireless, core routers, edge network, and firewalls. Now, for Jonathan’s 5 Odd Questions: Did you make a New Year’s Resolution for 2016? No, I did not make a New Year’s resolution because I usually break them...

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Malware found on torrent websites infecting millions of users every month

ITS

Posted: January 20, 2016 4:00:00 AM AST

Category: IT Security


Are you trying to get your hands on a free copy of software, video game, or movie? What you may not realize is that illegal copies can come with nasty surprises. If you’re not worried about copyright infringement, then perhaps malware will make you think twice before downloading illegally. A recent report has suggested that approximately 12 million users are exposed to malware by downloading...

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Management Briefing - The ITS Mobility Strategy 2 0

ITS

Posted: January 7, 2016 4:00:00 AM AST

Category: Management Briefings


The vision for mobile technology utilization at UNB: We will deploy innovative mobile technologies to support the university’s commitment to easy and convenient delivery of UNB resources and services, using high‐quality tools and services that enrich the academic, administrative, and social fabric of the institution. The first set of initiatives arising from the ITS Mobility Strategy has been...

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Responsive new look for tidBiTS

ITS

Posted: January 6, 2016 4:00:00 AM AST

Category: General Interest, Design Desk, Our Community


TidBiTS received a facelift! Over the holidays, tidBiTS received a crisp new design so you can enjoy tidBiTS even more. If you’re on the go, visit tidBiTS on your mobile device and our blog will automatically resize to appropriately fit your screen, removing the hassle of trying to manually resize it yourself. Let us know what you think of our new look – send your feedback to tidbits@unb.ca.

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Value of a hacked Email Protect your Privacy

ITS

Posted: January 6, 2016 4:00:00 AM AST

Category: General Interest, IT Security


Have you ever wondered what a cybercriminal would do with your email if they ever hacked your account? With a hacked email, cybercriminals are able to also steal other accounts your email address is associated with, by requesting password resets. Using information found in your inbox, they can slip through basic authentication steps for websites like Facebook, Twitter, and other social network...

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Welcome back to UNB Here are a few tips to get you ahead in the New Year

ITS

Posted: January 6, 2016 4:00:00 AM AST

Category: Tips and Tricks, IT Announcements, Our Community


Welcome back students, faculty and staff! We hope you enjoyed the holidays and look forward to starting what is sure to be an exciting 2016   with you at UNB. Need a little help getting back into work mode? UNB’s Event Calendar can keep you up-to-date with what’s happening around campus. Received a new device over the holidays that needs to be set up for UNB wireless, email and printing?...

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