ITS
Posted: December 21, 2016 4:00:00 AM AST
Category: IT Security, General Interest, IT Security Alerts
Lynda.com was recently the victim of an unauthorized third party data breach. It is not expected that passwords or specific user accounts were accessed, however user course and contact information may have been accessed. Anyone who has logged in to a lynda.com account through UNB ITS within the past year has been notified of this issue. I have a lynda.com account - what do I need to do to...
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Posted: December 9, 2016 4:00:00 AM AST
Category: General Interest, Management Briefings, Projects
ITS has begun planning the implementation of Office 365 (O365) for faculty and staff. Over the next several months, many activities behind the scenes will be taking place to ensure a seamless experience when the migration actually begins in the spring of 2017. O365 is Microsoft’s cloud service providing email, calendar, and personal file storage. UNB students, alumni, and retirees have been...
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Posted: December 1, 2016 4:00:00 AM AST
Category: IT Announcements, General Interest, IT Security Alerts
Over the past few days UNB’s IT security team has noticed a significant increase in emails with ransomware malware being sent to UNB in the form of Microsoft Excel and Word attachments. The UNB community is reminded to be careful when opening any files sent by email, including Office documents, and to continue to send suspicious emails to helpdesk@unb.ca if concerned or unsure of the validity...
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Posted: November 9, 2016 4:00:00 AM AST
Category: IT Security Alerts, General Interest, IT Announcements
Several Canadian universities and colleges have recently been targeted with email phishing scams claiming to come from their institution’s president. The emails state you have received a ‘secure private message’ from the president and ask you to click a link to view the message. The link then takes you to a fake login page designed to look like your institution’s website in an attempt to trick...
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Posted: November 8, 2016 4:00:00 AM AST
Category: IT Security Alerts, General Interest
Recently reported at UNB, the latest phishing scam is coming via what appears to be a Microsoft email. The email informs recipients—supposedly on behalf of Microsoft—of updates to the ‘Microsoft Services Agreement’ and ‘Microsoft Privacy Statement’. It then gives instructions to click on a link to see the updates and says that failure to do so will result in having your email account...
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Posted: November 3, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
Another phishing email was recently reported at UNB targeting Telus Mobility customers. The email informs recipients that ‘your monthly payment was recently declined’ and asks you to click a link to review and update your billing information to avoid problems with your account. Always think twice before clicking links in emails – if you receive an email that seems suspicious, contact the ITS...
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Posted: October 7, 2016 5:00:00 AM ADT
Category: Events, General Interest, Projects
ITS invites all faculty and staff to join us on Friday, Oct. 14 to learn about Office 365 (O365) services - including email, calendaring, file storage and collaboration tools - and provide feedback on our proposed plan to migrate all faculty and staff to O365 in 2017. We hope you’ll join us on October 14: Saint John: 9:30 a.m. – 11:30 a.m. – Hazen Hall room 125 Fredericton: 2 p.m. – 4 p.m. –...
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Posted: October 7, 2016 5:00:00 AM ADT
Category: IT Announcements, General Interest
On Sunday, Oct. 16, the UNB login page for all secure UNB services and websites (ex: the myUNB Portal and eServices) is getting a makeover to make it more in line with UNB’s new brand and easier to use on mobile devices. At the same time, internal UNB websites - including UCard, Student Services, Financial Services, Human Resources, and our very own ITS website - will also be getting a fresh,...
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Posted: September 28, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Now that the semester is well underway, do you find yourself using your laptop a lot more than you used to? Here are 4 ways to help keep your device cool when it’s working overtime to help you through your various tasks and assignments: Try to work at your desk or a table as much as possible - it helps to have your laptop on a hard and flat surface (rather than in your lap or on your bed). Try...
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Posted: September 28, 2016 5:00:00 AM ADT
Category: General Interest, IT Security
Apple recently released security updates for macOS Server, macOS Sierra, Safari and iCloud for Windows to fix known vulnerabilities that cybercriminals could otherwise take advantage of to remotely access your devices. Help keep your stuff safe – check the App Store and your mobile device settings to make sure you have the latest security updates. For more information on Apple’s latest security...
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Posted: September 28, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
This Saturday (Oct. 1), you are invited to take a walk down memory lane as well as get a glimpse at what lies ahead for Information Technology at UNB with UNB Homecoming’s ‘IT at UNB: A Success Story’. Taking place in Dineen Auditorium in Head Hall, this event is a unique opportunity to hear all about the past, present, and future of IT at UNB – from the first computer arriving on campus in...
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Posted: September 22, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
This month, we bring you another edition of 5 Odd Questions, with Lori Murray-Hawkins as our newest feature. First, we asked Lori about her role at ITS: Director of Enterprise Systems. My role is dedicated to all things Project FOCUS and advancing data governance and management at UNB. Now it’s time for Lori’s 5 Odd Questions: 1. Would you prefer to travel by plane or train? Train. Would love...
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Posted: September 22, 2016 5:00:00 AM ADT
Category: General Interest
This week’s App of the Week is the Transit App - designed to help you get where you need to go with ease. Whether you’re planning for a day off campus or are in need of a lift to work, public transportation has never seemed so simple. The Transit App shows your nearest current transit options with a countdown to their departure time, and your upcoming transit options so you can plan in...
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Posted: September 22, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks, IT Security
Now that classes have started up again, you can expect to be spending some time in shared study spaces and computer labs in the days and months to come. While public computers on and off campus are convenient and greatly appreciated, here are some basic tips to keep in mind while making use of them: Always ensure you’re fully logged out of websites and try to avoid automatic login features...
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Posted: September 16, 2016 5:00:00 AM ADT
Category: Management Briefings, General Interest
The NB/PEI Educational Computer Network (ECN) reduces IT costs for members—and thus funders including the provinces—by $1M per year—a 100% return on investment. Through economies of scale, and with expertise contributed by all, ECN members pay less for many software applications, connections to commercial internet services, and equipment, than they could independently. Furthermore, ECN has been...
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Posted: August 31, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Think you know everything you need to about your Android device? Here are 4 neat features many people are unaware of and—trust us—you don’t want to be missing out on: Note: Some directions may vary depending on your device Enable Smart Lock by going to Settings > Security > Trust Agents (you may then have to turn on Smart Lock and return to Security to configure the Smart lock settings). This...
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Posted: August 31, 2016 5:00:00 AM ADT
Category: IT Security Alerts
Do you own an iPhone, iPad or iPod? Due to a security flaw recently found in select Apple products, anyone with an Apple mobile device is strongly encouraged to download the latest software update from Apple, iOS 9.3.5, in order to reduce any risk to their personal information. What you need to know: - A company called the NSO Group has reportedly been taking advantage of security...
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Posted: August 31, 2016 5:00:00 AM ADT
Category: Events, Our Community, General Interest
Faculty, staff and students – ITS is pleased to invite you to join us on Thursday, September 15 in the Wu Conference Centre for #ITSday2016. What is ITS Day 2016? This one day event is a unique opportunity for you to get up to speed on all things IT at UNB. We hope you’ll be able to join us: - Morning snacks and lunch provided- Q&A and information sessions on how to make the most of your IT...
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Posted: August 31, 2016 5:00:00 AM ADT
Category: General Interest
With the upcoming school year fast approaching, getting your household organized is very important, and this week’s App of the Week—Cozi—is all about helping you do it. Cozi is designed to help you coordinate with your family more effectively for maximum household efficiency; however, as a student, you may find that sharing the app with your roommates can also make your living situation operate...
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Posted: August 25, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
A computer’s performance can decrease with age, but if yours suddenly isn't working the way it used to and you’re not sure why, there could be other factors playing into the issue. Here are 5 common (and fixable) explanations for why your computer may not be as up to speed as it once was: 1. A cluttered desktop2. Too many browser tabs open at once3. You need to clean out your trash bin (and...
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Posted: August 25, 2016 5:00:00 AM ADT
Category: General Interest, IT Security
Many people are unaware that they can be putting themselves and their personal information at risk while using public Wi-Fi networks. Even if the network appears to be secure (it requires a password), you are still leaving yourself extremely exposed to anyone you’re sharing the “secure” network with. Lifehacker has offered some tips on How to Stay Safe on Public Wi-Fi Networks: 1. Adjust your...
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Posted: August 25, 2016 5:00:00 AM ADT
Category: General Interest
As students, instructors, and even employees, getting a good night’s sleep is extremely important to allow for proper brain function, for your memory to work more effectively, and for you to work more efficiently. Our latest App of the Week is called SleepBot and is designed to help your body get the rest it needs, which can reduce stress, boost your energy levels, and improve your physical and...
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Posted: August 25, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
Thinking of getting a meal plan for the fall semester? Before you decide on the plan that’s right for you, take a few minutes to familiarize yourself with the difference between Meal Plan Cash and UCard Cash. When setting up your meal plan, you have the option between either an unlimited plan or a limited plan. You will notice the unlimited meal plan is accompanied by $100 and the limited meal...
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Posted: August 17, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Ever realize you’ve forgotten your power cord just as you notice your laptop isn’t going to last for as long as you need? If you haven’t been there yet, you may find yourself in a similar situation in the future –just in case, here are 4 tricks to help you get the most out of your laptop battery between charges: 1. The first thing you should do is activate your laptop’s Battery Saver/Eco Mode...
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Posted: August 17, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
Cybercriminals have come up with another clever phishing idea targeting iTunes users. What to know: Cybercriminals are sending out emails (seemingly) on behalf of Apple The message informs you of a purchase supposedly made on behalf of your iTunes account and (1) asks you to confirm that this was authorized by you, or (2) asks for additional information/confirmation Since the chances of you...
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Posted: August 17, 2016 5:00:00 AM ADT
Category: General Interest
On your way to Domino’s to pick up a delicious pizza but realize you’re running low on UCard Cash? Don’t panic. As many people like to say, “there’s an app for that!” As a UNB or STU student, faculty or staff, the UCard App* lets you easily and quickly check your UCard’s account balances and make deposits while on the go, so you never have to miss out on all the deals and discounts you can...
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Posted: August 10, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Keeping dust, crumbs, and debris from accumulating in your keyboard can seem like an impossible task. Fortunately, there are 3 easy tricks you can follow to help keep your keyboard clean without an expensive toolkit or an annoying, time consuming process (such as removing each key): 1. Turn the keyboard upside down and shake it at different angles. This should cause most of the loose dirt...
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Posted: August 10, 2016 5:00:00 AM ADT
Category: IT Security, General Interest
High-profile events – such as the 2016 Summer Olympic Games currently taking place in Rio de Janeiro – create a perfect environment for cybercriminals and hackers to strike. What to know: For those of you who will be following and supporting the Olympics from your televisions and devices, it is important to be on guard – due to the immense global attention the sporting games receive, Olympic...
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Posted: August 10, 2016 5:00:00 AM ADT
Category: General Interest
This week’s App of the Week is called Duolingo – a tool designed to help past, present, and future learners who are interested in picking up a new language, or maintaining fluency in one. Duolingo allows you to select whether you’re “starting from scratch”, or just trying to brush up on a language you’ve already learned –a placement test is offered in order to customize your learning to the...
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Posted: August 9, 2016 5:00:00 AM ADT
Category: Management Briefings
Microsoft recently completed building two state-of-the-art data centers in Canada to host cloud services, including Office365 (O365), the company’s premier collaboration and productivity platform featuring tools such as email, calendars, and personal file storage. Microsoft offers O365 to all users at educational institutions free of charge, which is highly appealing considering hosting the...
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Posted: August 3, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
This month, we bring you more of 5 Odd Questions, with our newest edition featuring Tracy Allen. First off, we asked Tracy about her role at ITS: As the Director of the ITS Project Management Office, I set the standards for how ITS does project management and business analysis, and mentor the PMs & BAs. I also manage large scale, strategic projects. Now for Tracy’s 5 Odd Questions: 1. What...
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Posted: August 3, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
For many, it may not come as a surprise that Game of Thrones is currently the #1 illegally downloaded T.V. show — which is likely why cybercriminals have chosen to target the latest phishing scam at people who have been illegally downloading the popular T.V. series. What does the phishing scam look like? Cybercriminals are sending emails that look like a notice from IP-Echelon (a company that...
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Posted: August 3, 2016 5:00:00 AM ADT
Category: General Interest
Over the next few weeks, tidBiTS will be presenting an App of the Week based on different iOS and Android apps we’ve found that we feel could benefit you. This week, we’re bringing you StudyBlue, an app meant for students, instructors, and lifetime learners. As a student/learner, it allows you to organize study notes and create flashcards for your own studying and testing, as well as share...
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Posted: August 2, 2016 5:00:00 AM ADT
Category: Management Briefings
The NB/PEI Educational Computer Network (ECN) has provided shared IT services to universities and colleges in New Brunswick and Prince Edward Island for 45 years. Over this time, ECN membership expanded from just a few schools to include all publicly funded universities and colleges in the two provinces. ECN is governed by a Board of Directors consisting of the Presidents/CEOs of member...
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Posted: July 28, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
For some iPhone users, mastering all of your mobile device’s neat features is no problem; however, we’re guessing there are others who are missing out. Here are just 3 simple iPhone functions worth making use of: Respond to messages without unlocking your phone or leaving your current screen. When you first receive a text, it pops up at the top of your screen and can be opened by swiping down...
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Posted: July 28, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
Do you have useless electronic devices (such as broken cell phones, old batteries, or empty printer cartidges) that you’re not sure what to do with? Thanks to Facilities Management’s Sustainability Program, along with advice and help from the UNB E-Waste task force, UNB now has three E-Waste recycling bins on the Fredericton campus to make it easy for you to dispose of unwanted personal...
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Posted: July 28, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Ever wonder about the best way to access your files from all different computers—at school, work, home, or wherever you need them? Saving files to your personal UNB H: drive allows you to access and share all of your files securely from any computer or location so you don’t have to worry about losing them, forgetting them, or having someone else access them. There are two easy ways to access...
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Posted: July 20, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
It’s safe to say we’ve all had some experience with a poor Wi-Fi connection, but if you find yourself consistently complaining about your wireless network, you may want to do some investigating—it could be an easy fix! Here are 3 simple tricks that could help to get your Wi-Fi working the way you want it to: Try relocating your router (wireless box). Router placement is very important – you...
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Posted: July 20, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
Having been recently launched, the new Pokémon Go app for Android and IOS has already reached peak levels of popularity and (of course) cybercriminals have found a way to manipulate everyone’s excitement. What you should be on the look-out for: Cybercriminals have made a malicious version of the app for Android and are likely to continue to do so in the future. Phishing emails have also been...
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Posted: July 20, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
It can be challenging to come up with a password that is complex enough to meet the approval of security standards, without being so complex that you’re constantly forgetting it. Fortunately, there are some tips that can help you remember your password without having to compromise on its safety and reliability: *Note: It’s usually recommended that you avoid basing your password on personal...
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Posted: July 13, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
Before you get to campus this September, take a selfie and use UCard Photo Upload to get your UCard pre-printed. All you have to do is show us your driver’s license, passport or other government issued photo ID and walk away with your UCard without having to wait in the long lineup. It’s easy and so much faster. What should your picture look like? Think of a passport photo but with a...
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Posted: July 13, 2016 5:00:00 AM ADT
Category: General Interest
These days, the internet houses information on just about everything, including our own personal lives. It’s important to have control over what personal information you have displayed online for the world to see —your next employment opportunity or the start of a great friendship could depend on it! Here are some tips to help you maintain the reputation you want in an online world that makes...
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Posted: July 13, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
What you need to know about the BMO phishing scam: An email is supposedly being sent on behalf of the Bank of Montreal, asking for you to “please re-verify your BMO account” The email claims that, due to the current Canada Post strike, BMO has chosen to review their security protocols It informs that your debit card has supposedly “been locked for this reason” and provides a link for you to...
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Posted: July 13, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
What you need to know: The email is warning you that your WhatsApp subscription is expiring It advises that it is imperative for you to renew your subscription A link is provided “to perform a check of your information now, otherwise your account will be deleted” What to do if you have received the email: DO NOT reply or click on the link Inform the ITS Help Desk of the phishing...
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Posted: July 8, 2016 5:00:00 AM ADT
Category: Management Briefings
Background Ever since UNB was established, most of its information has been stored on paper and the primary technology used to secure it was the lock. Roles and responsibilities for securing information were relatively easy to define. A lot has changed. Now, most information is created, stored and maintained electronically, and there is a lot of it. People expect to access information any time...
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Posted: July 6, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
It’s that time again—with the new month comes a new edition of 5 Odd Questions! This month we’re featuring ITS’ own Isabel Torres. We asked Isabel about her role at ITS: As a Senior Project Manager I work closely with various teams and groups of people to deliver projects that address our clients’ needs and contribute to the University strategy. Now for Isabel’s 5 Odd Questions: 1. If you could...
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Posted: July 6, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
Similar to the RBC phishing scam recently reported at UNB, we have now been made aware of the latest phishing email—this time targeting TD bankers. What you’re looking for: Cybercriminals are sending the email (supposedly) on behalf of TD Canada Trust They are offering a $245 credit to your TD EasyWeb account when you switch to online monthly statements by a certain date Links are provided...
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Posted: July 6, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
ITS wishes to invite all UNB faculty, staff and students to participate in the consultation process being held to seek feedback on UNB’s draft Information Security Policy. The Information Security Policy provides the framework of roles and responsibilities for protecting information at UNB, including guiding principles for implementation which reflect UNB’s mission and culture of...
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Posted: June 29, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
Another convincing phishing email has been reported at UNB. What you need to know about the RBC phishing scam: An email is being sent (supposedly) on behalf of the Royal Bank of Canada It offers a credit of $375 to your RBC online account when you switch to online monthly statements by a certain date Links are provided to “make the switch today” What to do if you have received the scam...
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Posted: June 29, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
Domino’s Pizza on Dundonald Street in Fredericton is officially accepting UCard Cash, making it even easier for you to grab a slice or two during your lunch break, or a whole pie for your next group meeting. Grab your UCard and head on over to 138 Dundonald for your next purchase (guaranteed to be filled with deliciousness and maximum efficiency). New to Domino’s? Visit the Domino’s Pizza...
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Posted: June 29, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
A clever phishing email has been reported at UNB. What to look for: This email is claiming to be sent on behalf of Netflix It notifies that your account has been put on hold because “we were unable to collect your last payment” It instructs to please update your payment method and provides a link for you to log in to your account and update your information as prompted What to do: DO NOT...
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Posted: June 29, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Knowing how to take a screenshot on your computer can come in very handy. The Snipping Tool for Windows provides a quick and efficient way to capture a moment whenever you would like—for fun, convenience, or as a helpful reminder! To use the Snipping Tool: Note: Instructions are written for Windows 7 and may vary slightly for other versions. Go to Start > All Programs > Accessories > Snipping...
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Posted: June 22, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
Beware of a suspected phishing email reported at UNB: The email is being sent as a notice of “changes in the house’s construction” It informs of plans to change the construction of your house’s surrounding grounds The sender advises to review the information about the prospective changes carefully and to “fill up a form and send it to the address” if you disagree with any of the...
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Posted: June 22, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
What you need to know about the latest phishing email reported at UNB: It is being sent (supposedly) on behalf of the Canada Revenue Agency Claims to have sent you an INTERAC e-Transfer A link is provided with the description, “To deposit your money, click here” What to do if you have received a similar email: DO NOT click on the link (as tempting as it may be) DO NOT respond Report the...
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Posted: June 22, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
It seems impossible for there to be things we still don’t know about the social media site most of us visit daily; however, there are some neat under-the-radar features offered by Facebook! See below for a list of Facebook functions you likely didn’t know existed: If you’re suspicious someone may be snooping around your Facebook or logging into your account without your permission, you can go...
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Posted: June 22, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
Cybercriminals have reportedly been using the tragic mass shooting in Orlando to their advantage. What you need to know about the scam: Cybercriminals are purposefully sending out phishing emails at a sensitive time, in an attempt to trick people into clicking on malicious links or opening dangerous attachments They are asking for your help with charitable donations to the victims and...
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Posted: June 15, 2016 5:00:00 AM ADT
Category: General Interest, IT Security
Macros are used by Microsoft Office applications (Word, Excel, etc.) as a way to improve productivity by automating routine tasks; however, this legitimate functionality can be manipulated by cyber criminals as a way to gain access to information on vulnerable computers. Because there has been a recent increase in malware that is spread via macros, it is important to ensure you are being...
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Posted: June 15, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
For many people, a trip to the grocery store is an unavoidable—but not very enjoyable—part of life. Busy stores can be overwhelming and buying for a family (or even just yourself) can be expensive; however, flipp is an app that creates a simple and convenient way for you to plan ahead, stay organized, and save money while grocery shopping! You can use the app to: create a grocery list right...
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Posted: June 15, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
Returning students: Starting tomorrow, you can stop by the UNB Card Office (SUB, rm 106) in Fredericton or the Security Office (Athletics Centre, rm 121) in Saint John with your UCard to get your new validation sticker for the 2016-2017 academic year. Haven’t paid your student fees yet? No problem! As long as you’re registered for the fall term, you can get your sticker. Why do you need a...
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Posted: June 10, 2016 5:00:00 AM ADT
Category: IT Security Alerts
The University of Calgary is in the process of recovering from a significant, widespread malicious software (malware) attack. The attack resulted in 100 computers being infected along with widespread IT service disruptions that lasted nearly a week. The cybersecurity team at Information Technology Services at UNB has been closely monitoring the situation since the incident began and, along with...
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Posted: June 8, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
The US Internet Crime Complaint Center (IC3) has issued an alert on extortion schemes that relate to recent high-profile data thefts. What it is: Cybercriminals will often use the news release of high-profile security breaches to their advantage; due to fear resulting from the recent reports, many people will fall victim to clicking on links or paying a ransom. Example: An email will be sent...
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Posted: June 8, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Many people are likely to feel panicked when a warning pops up about low storage space in their email; however, there are simple ways to free up space when necessary and even prevent a lack of storage from occurring in the first place! Learn how to keep your email storage cleaned up so you never have to worry about running out: Go through your Clutter, Junk Email, Deleted Items, and old Inbox...
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Posted: June 8, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
LinkedIn’s 2012 security breach has recently come back to haunt us. Last month, LinkedIn officials became aware that the data stolen in the breach – including email addresses, hashed passwords, and member IDs – was being made available online. They have responded to the incident by invalidating all account passwords that have remained unchanged since the breach in 2012, and providing...
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Posted: June 8, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
Recently reported at UNB, the latest phishing scam is coming via what appears to be a Microsoft email. The email is informing recipients—supposedly on behalf of Microsoft—of a new update that is important to “keep your email clean and safe”. The email gives instructions to click on a link in order to enable the necessary updates. It also warns that failure to complete the task will result in...
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Posted: June 1, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
It’s time for more of tidBiTS’ 5 Odd Questions, and this month’s edition features Dave Ince! We asked Dave what his role is at ITS: I am the Manager of Service Operations Now for Dave’s 5 Odd Questions: 1. If you had to enter a talent show with all of your co-workers, what would your talent be?Probably juggling a soccer ball or telling a few jokes 2. Do you prefer coffee or tea? As one of...
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Posted: June 1, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Today’s online interactions are all about convenience and efficiency, and acronyms are just one method used to avoid wasting time. For some people, this appears to come quite naturally; for others, however, fitting in with the complex world of social media terms is like learning another language! See below for a list of commonly used social media acronyms in translation: • AFAIK: As far as I...
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Posted: June 1, 2016 5:00:00 AM ADT
Category: General Interest, IT Security Alerts
The latest phishing scam reported at UNB is coming in the form of a Last WARNING email. In this case, an email is being sent to supposedly warn people of their last chance to pay off outstanding debt. The email advises that the amount owed must be transferred in full by a certain date in order to avoid an additional fee, and to see more information by clicking on an enclosed payment notice. A...
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Posted: May 26, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
It is highly recommended that you update your passwords regularly to ensure your accounts are as secure as possible; in fact, UNB requires you to change the password for your UNB IT services at least once every year. If you have received this notification and you’re unsure of how to update your password—or you simply forget from year to year—follow the instructions below. For students Go to:...
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Posted: May 25, 2016 5:00:00 AM ADT
Category: General Interest, Our Community, Tips and Tricks
As much as we all appreciate the summer months, we know that—with the beautiful, sunny days—there usually comes construction. Check out these helpful construction maps to avoid getting stuck in construction or caught off guard by detours this summer: - The UNB Fredericton Construction Map drops a pin wherever you can expect to find construction of any sort on campus. - The City of...
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Posted: May 25, 2016 5:00:00 AM ADT
Category: IT Security, General Interest
Just like companies use popups and online advertisements to attract new customers, cybercriminals do the same, but with a catch – their well-crafted advertisements are infected with malware. This method of spreading malware allows cybercriminals to put in minimal work and still hit a large number of users that visit an infected webpage by clicking a pop-up. In one recent ‘malvertising’...
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Posted: May 20, 2016 5:00:00 AM ADT
Category: Management Briefings
In fulfilling its mission to create the premier university environment for our students, faculty and staff in which to learn, work and live, UNB expends considerable energy and resources ensuring the community has the data it needs to operate effectively. For instance, faculty need access to current and accurate student and other information to conduct classes and research. Administrators need...
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Posted: May 19, 2016 5:00:00 AM ADT
Category: IT Security, General Interest
When was the last time you investigated your Facebook profile—or in social media terms, “creeped” yourself? For many people, Facebook is a way of keeping up with what is going on in other people’s lives; because of this, many of us are guilty of forgetting that our lives are also on display for others. Social media is more popular than ever and it is a very good idea to know that you have...
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Posted: May 19, 2016 5:00:00 AM ADT
Category: Events, Our Community, General Interest
This week marks UNB’s 187th Encaenia in Fredericton and 42nd Spring Convocation in Saint John – a chance to celebrate another year of excellent students who have earned their diplomas and are ready to begin working toward new goals. Among these successful graduates are four ITS student employees. We want to give a special congratulations to: Amir Alavi – Bachelor of Information Systems Kelsey...
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Posted: May 19, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Have you ever received a pop up saying you don’t have enough space on your iPhone or iPad just as you were trying to download or install something? If so, this is for you! PC World has put together some methods to create space on your device without having to go through all of your old photos to see which memories simply won’t make the cut. Here are some of the tips you may find particularly...
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Posted: May 11, 2016 5:00:00 AM ADT
Category: General Interest
This month’s 5 Odd Questions features Samantha Gray—one of ITS’s newest student employees. We asked Sam what her role is at ITS: I am the Communications Assistant for this summer’s CO-OP term. I will be running the tidBiTS blog and updating the ITS website as well as helping out in the UNB Card Office or wherever else when needed. Sam’s 5 Odd Questions: 1. What is your favorite holiday and...
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Posted: May 11, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Many people are unaware of the keyboard shortcuts that are there for our convenience. Check out the list below for 7 keyboard tricks that will save you time and all of those annoying mouse clicks! For Windows Trick #1- Clicking to highlight everything can be really finicky for long texts; simply hold “Ctrl” and press “A” to select all.Trick #2- Hold “Ctrl” and press “C” to copy any...
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Posted: May 11, 2016 5:00:00 AM ADT
Category: IT Security, General Interest, Tips and Tricks
Did you know? Your device may tag photos taken with your mobile device with the location the photo was taken. This feature is called ‘geotagging’ and is available for both Android and Apple devices. When you are setting up your device for the first time, this setting can sometimes get overlooked. Geotagging uses your Wi-Fi, built-in GPS, and service provider’s cell-towers to pinpoint your...
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Posted: May 5, 2016 5:00:00 AM ADT
Category: General Interest, IT Security, Tips and Tricks
As social networks like Facebook, Twitter, and Instagram look for new ways to connect people together using personal information, it’s important to know what personal details you should or shouldn’t be sharing to keep yourself safe. It’s more than just friends, family, friends of friends, or even the government you need to worry about snooping your social media profiles – many cybercriminals...
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Posted: May 5, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
Now that the winter term is behind us, the ITS Help Desk located in the Harriet Irving Library (HIL) has switched to Summer Hours. Having technical issues? Stop by the Help Desk from 8:00 am – 4:30 pm, Monday to Friday and 10:00 am – 4:30 pm on weekends and holidays from now until September. Unable to visit the Help Desk in person during those hours? No problem – Give them a call at 453-5199...
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Posted: May 5, 2016 5:00:00 AM ADT
Category: Our Community, General Interest, IT Announcements
Great news – you can now use Visa Debit to make online deposits to you UCard Cash account! The UNB Card Office has updated its payment processor for UCard Online and the UCard App so you can now use Visa Debit (along with Visa, MasterCard or Discover) for all your UCard Cash deposits. Soon Interac (debit cards) will also be available for online deposits to your UCard Cash account – we just...
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Posted: April 28, 2016 5:00:00 AM ADT
Category: Our Community, General Interest, Design Desk
Looking for a fun and creative way to leave your mark on UNB? Why not break out your artistic side and create a new design for the myUNB Portal banner! ITS wants your help sprucing up the myUNB Portal banner with some new designs. From flowers and trees, to cityscapes, to fun and funky patterns, we want you to get creative and come up with something wonderful that all your fellow UNB’ers will...
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Posted: April 28, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Want to pass along an event that you have marked in your Outlook Calendar? You can send calendar items as email attachments to your friends, colleagues, and coworkers. What’s the difference between attaching a calendar item and creating an appointment with attendees? If you want to inform people of an event that is optional rather than mandatory to attend, sending a calendar item as an...
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Posted: April 28, 2016 5:00:00 AM ADT
Category: IT Security Alerts, IT Security
Ransomware has been making waves in 2016, with popular strains such as Locky being used to target UNB and similar institutions. How does your computer get infected with ransomware? Ransomware often piggybacks off of other forms of malware that show up on your computer. For example, a type of malware that steals banking information may infect the device first, followed quickly by ransomware...
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Posted: April 28, 2016 5:00:00 AM ADT
Category:
[caption id="" align="alignright" width="350"] USB Type-C - CNN Money[/caption] A new Type-C USB cord is beginning to replace the standard USB cord due to its faster charging capabilities. This new universal cord is also stated to be able to recognize what type of device is plugged into it to regulate how much power it draws from the power source. However, according to CNN, Google Engineer...
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Posted: April 22, 2016 5:00:00 AM ADT
Category: IT Security Alerts
Do you have the multimedia program QuickTime installed on your Windows computer? According to a recent report from Trend Micro, Apple is no longer supporting the Windows program, and as such, it should be uninstalled. Trend Micro also reported that QuickTime for Windows has two vulnerabilities that will remain unpatched. These vulnerabilities could allow cyber attackers to gain access to, and...
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Posted: April 21, 2016 5:00:00 AM ADT
Category: Our Community, IT Announcements
Earlier this week, UNB ITS’s very own Melissa Hannah was awarded the New Professional award for 2016 at the National Association of Campus Card Users (NACCU)’ annual conference, for going above and beyond in contributing to not only UNB’s UCard Program, but also to the international community of NACCU. This award recognizes the hard work that Melissa has put into UNB’s UCard program in a very...
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Posted: April 21, 2016 5:00:00 AM ADT
Category: IT Security
A free tool developed by Bitdefender is now available to clean up computers that had files encrypted by the fast-spreading ransomware, Locky. Bitdefender is an anti-virus software vendor that has been on the frontlines to help prevent malicious attacks, releasing a similar tool in November 2015 to unlock Cryptowall infections. Other anti-virus companies such as Kaspersky have also released...
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Posted: April 21, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
[caption id="" align="alignright" width="280"] Atlantic Superstore (Smythe St.) - Google Maps Street View[/caption] Do you shop at the Atlantic Superstore? Their student discount program is changing and it may impact your purchases. Beginning Tuesday, May 3, 2016, all Atlantic Superstore locations will be changing their student discount from 10% off purchases to 10% extra PC Rewards Points...
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Posted: April 21, 2016 5:00:00 AM ADT
Category: IT Security, IT Announcements, Our Community
Due to a rapid increase in the amount of phishing emails and infected attachments, UNB has moved to block .rtf files, a format used by cybercriminals, on incoming emails to UNB. If you or someone you know needs to send a legitimate .rtf file to a UNB email from off-campus, please use UNB’s Secure File Drop. Although this change will prevent infected .rtf files from reaching UNB email inboxes,...
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Posted: April 14, 2016 5:00:00 AM ADT
Category: Management Briefings
ITS and the Enterprise IT Advisory Committee are pleased to present the final list of approved 2016-2017 strategic IT initiatives. ITS has adopted Balanced Scorecard as its strategic planning methodology; this list is the result of an extensive process of review, consultation, identification of appropriate metrics, and revision. As with previous lists of strategic IT initiatives, we’ve aligned...
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Posted: April 13, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
[caption id="" align="alignright" width="250"] Rocky - Chris's dog (nickgaines.com)[/caption] This month we bring you another edition of 5 Odd Questions, featuring Chris Crawford! We asked Chris what his role is in ITS: I am an Infrastructure Analyst/Technologist. I handle the cabling of the university, racking equipment, some switch maintenance and assist where I’m needed. Now for...
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Posted: April 13, 2016 5:00:00 AM ADT
Category: IT Security Alerts, General Interest
No, the Canadian Revenue Agency (CRA) isn’t actually trying to scam you. Cybercriminals, however, will try to steal your information by posting as the CRA during Tax season. With the ability to file your taxes online, many Canadians are expecting to receive an email from the CRA informing them of their assessment. Cybercriminals use this opportunity to send fake emails that notify the receiver...
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Posted: April 13, 2016 5:00:00 AM ADT
Category: Tips and Tricks, IT Security
Mobile banking can be a major convenience when you need to transfer money or pay bills when in a rush or on the go. Unfortunately, there are also risks that come with mobile banking, especially if your mobile device is not secured properly to defend against malware and other forms of cyberattacks. Visiting public Wi-Fi’s, running an outdated operating system, or using weak passwords can all...
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Posted: April 13, 2016 5:00:00 AM ADT
Category: Our Community, General Interest
Do you have UCard Cash left over from the winter term? Worried that it won’t carry over to next year? Don’t be! Your UCard Cash is yours to spend when you want to. Unlike Meal Plan Cash, any UCard Cash you have left over in April will still be there when you return to classes in September, ready to be used at the various “UCard Accepted Here” locations. Sticking around UNB this summer? Make...
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Posted: April 6, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
With the last day of classes on Thursday, April 7, it’s time to start thinking about what you’ll need for exams if you haven’t already. Aside from bringing a pen, paper and maybe a calculator to your exams, there’s something else you don’t want to leave at home – your UCard! Professors will check your UCard to ensure the right person is taking the right exam. If you need a new UCard, stop by...
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Posted: April 6, 2016 5:00:00 AM ADT
Category: Tips and Tricks
Do you want to learn the ins and outs of Microsoft Word, or just looking to brush up on your skills? With lifehacker.com, you can learn some new tips and tricks to make your Word document that much more impressive. Lifehacker starts you off with the basics using the Word 2016 Quick Start Guide, then walks you through using styles, adding references, formatting, and much more. You’ll even...
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Posted: April 6, 2016 5:00:00 AM ADT
Category: General Interest, IT Security, Tips and Tricks
[caption id="" align="alignright" width="250"] www.pcworld.com[/caption] Have you ever wondered who else may be using a public Wi-Fi while you’re connected? While travelling, touring a city, or visiting your favourite restaurant, your device may connect (even automatically) to a free, public Wi-Fi. Cybercriminals often monitor high-traffic public Wi-Fi’s and target devices with low security...
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Posted: March 30, 2016 5:00:00 AM ADT
Category: General Interest, IT Security
In light of the recent cyberattacks hitting computers and mobile devices, Apple has released multiple security updates for iOS, OS X, Safari, Apple Watch, and Apple TV. These updates fix known vulnerabilities that cybercriminals could have taken advantage of to remotely access your devices. To ensure you have applied the latest updates, check your mobile device’s settings and visit the App...
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Posted: March 30, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest, Our Community
The last day of classes are just over a week away. Have you found your study space yet for exams? [caption id="" align="alignright" width="260"] Red Room, HIL[/caption] Last year, we looked at a few spaces on both the Fredericton and Saint John campus that students may enjoy for group work or quiet study time. Check out our list below for study spaces and what they feature: Get your study...
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Posted: March 30, 2016 5:00:00 AM ADT
Category: Tips and Tricks, General Interest
Looking for an easier way to navigate through multiple full-screen windows open on your desktop? With a Windows PC, you can use Alt + Tab to bring individual windows or any open programs to the front and cycle through them by pressing Tab. If you’re using Mac, you can use Command + Tab to switch to your next most recently used app among any that are open. For individual windows, you can use...
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Posted: March 24, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks
Want to find Easter Eggs without leaving your computer? It’s easy! Many websites and software contain hidden surprises that are left there intentionally for users to stumble upon. These are called Easter Eggs. Get started on your own Easter Egg hunt with the hints below: 1. Search ‘Atari Breakout’ in Google Images and play the classic game with the images as the blocks. 2. On Buzzfeed.com,...
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Posted: March 24, 2016 5:00:00 AM ADT
Category: IT Security, General Interest
With the recent waves of infected Word documents reaching users’ email inboxes, it’s time to understand what Locky is and how your devices and information can be affected. Locky is a widespread strain of ransomware that is infecting approximately 90 000 systems per day, typically by being disguised in a Word doc or .zip file. With the widespread attacks, it’s important to know how to prevent...
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Posted: March 24, 2016 5:00:00 AM ADT
Category: General Interest, Tips and Tricks, Our Community
Do you frequently have multiple windows open on your desktop and find yourself juggling through them? If you’re on a Windows PC, you can use the Windows key + arrow keys to snap and maximize whichever window you are currently working in. - Windows + Left or right: Snaps current window to either side of your monitor (If you have multiple monitors, you can press the arrow key again to snap it...
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Posted: March 22, 2016 5:00:00 AM ADT
Category: Our Community, IT Security Alerts, IT Announcements
A phishing email disguised as an invoice notice is targeting UNB and other institutions. The phishing email comes with an .rtf attachment that is infected with malicious software designed to steal banking information in order to commit online theft. If you have received an email of this nature, please report it to the ITS Help Desk and do not open any attachments. For more information on...
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Posted: March 16, 2016 5:00:00 AM ADT
Category: General Interest, Our Community
[caption id="" align="alignright" width="225"] Stephen King - Twitter (@stephenking)[/caption] This month we’re bringing you another edition of tidBiTS’ 5 Odd Questions featuring Graeme Ellis. We asked Graeme what his role is at ITS: As a System Analyst in ITS, I do a number of varied tasks but my prime responsibility is making sure the backup systems are working and we can always count on...
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Posted: March 16, 2016 5:00:00 AM ADT
Category: Our Community, Tips and Tricks, General Interest
Want to update your email font in Microsoft Outlook to match the new UNB brand? You can easily change your default font for new messages by following these steps: 1. Click the File tab. 2. Click Options. 3. Click Mail. 4. Under Compose messages, click Stationery and Fonts. 5. On the Personal Stationery tab, under New mail messages, click Font. 6. On the Font tab, under Font, click the...
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Posted: March 16, 2016 5:00:00 AM ADT
Category: Tips and Tricks, IT Security
Cybercriminals are always willing to go the extra mile when it comes to phishing for information. Fake online banking websites are no exception to this - they can look nearly identical to the real site. [caption id="" align="alignright" width="350"] image from Cubby - LogmeIn[/caption] To spot a fake online banking website, you don’t even need to visit it. It all starts in the phishing email...
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Posted: March 16, 2016 5:00:00 AM ADT
Category: General Interest
Have you received notifications on your personal computer to upgrade to Windows 10? Whether you’re ready to make the big switch from Windows 7 or 8.1 or not, it may be hard to ignore Windows 10 for much longer. Recently, Microsoft made Windows 10 a Recommended Update. What does this mean for you? If you have recommended updates turned on, Windows 10 may attempt to download and begin the...
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Posted: March 14, 2016 5:00:00 AM ADT
Category: General Interest, Geek Speak
If you haven’t heard, March 14 (3-14) Is Pi Day! To celebrate Pi Day, you can find out where your birth date, or any other significant date appears in Pi’s digits. Just visit Mypiday.com (powered by Wolfram) and enter any important date you wish, such as your birthday, in any format. The website will then search through all the digits in Pi until it finds the digits that match the date you...
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Posted: March 9, 2016 4:00:00 AM AST
Category: General Interest, IT Security Alerts
Over the past weekend (March 5 – 6), cybercriminals planted an infected torrent software on a website that specifically targeted Mac users. The software called Transmission, normally used to download files from Peer-to-Peer websites, was infected with ransomware that waited three days before locking the users’ files on Mac computers. This delayed strategy makes it harder to determine where the...
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Posted: March 9, 2016 4:00:00 AM AST
Category: Management Briefings
Data and data governance and management sound like very dry subjects to most people, so why are they important to UNB? Let’s start with what appears to be a simple question that someone might ask that, at the core, requires “data”. How many Fredericton undergraduate students were there in the 2015 winter term? Depending on your definition of student (or data need, business purpose, or academic...
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Posted: March 9, 2016 4:00:00 AM AST
Category: Tips and Tricks, General Interest, Our Community
Have you recently received emails from UNB colleagues containing the new UNB email signature and logo and wondered how you can incorporate it into your own email? As part of the ‘Why UNB’ Rebranding project, a new email signature template is now available to all UNB faculty, staff and students so we can show our UNB pride in a strong, unified voice. To download the new UNB email signature,...
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Posted: March 9, 2016 4:00:00 AM AST
Category: IT Security
With the ever-growing threat of cyber fraud, it’s important to know how it could happen to you and what you can do to prevent it. Online attackers are always looking for new ways to steal your information and your money. When your device is connected to the internet, it’s important to remember that any built-in protection is only as good as you are. If you click a malicious link, or download...
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Posted: March 3, 2016 4:00:00 AM AST
Category: Our Community, Events, IT Announcements, General Interest
ITS would like to say a big congratulations to Sarah (UNBF), Jeremy (UNBF) and Miranda (UNBSJ), the lucky winners of $50 UCard Cash through ITS’s Student Survey contest. These students were randomly selected from the over 800 survey entries we received. To all those students who completed the survey – thank you! ITS is committed to providing quality, efficient and friendly service. By...
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Posted: March 3, 2016 4:00:00 AM AST
Category: Tips and Tricks, Our Community, General Interest
Do you have a large file that you need to send to a professor, colleague, or coworker, but it’s just too big to send through email? Many email services have a limit of 10-20MB. That is why UNB’s Secure File Drop is here to help. With a maximum size of 512 MB per file, File Drop allows you to send large files with ease. Not only do you have more space to work with, but File Drop is also...
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Posted: March 3, 2016 4:00:00 AM AST
Category: IT Security, General Interest, Tips and Tricks
Are you trying to report a possible email phishing scam to the ITS Help Desk? You may be asked for the email headers for the phishing scam. What are email headers? Email headers provide information about an email, such as the sender, receiver and the subject line. Email headers can also identify information about the route the email has taken since its origin and how it finally ended up in...
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Posted: March 3, 2016 4:00:00 AM AST
Category: Tips and Tricks, IT Security Alerts
In 2015, we reported on some of the most severe online threats, such as Stagefright, Angler, and even UNB-specific phishing emails. In recognition of Canada’s 12th annual Fraud Prevention Month, it’s time to brush up on your awareness skills for more than just online threats. Check out the Top 10 Scams of 2015, and what to watch for in 2016 to see where else you may encounter a...
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Posted: February 26, 2016 4:00:00 AM AST
Category: Management Briefings
Background EDUCAUSE is an international organization devoted to research and support of technology in higher education. For many years an expert panel of CIOs, researchers, and industry leaders has been convened annually by EDUCAUSE to examine technology issues, and to come up with a list of ten that have emerged as important to a very broad range of higher-ed users and practitioners. ITS...
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Posted: February 24, 2016 4:00:00 AM AST
Category: IT Announcements, Our Community
Students – only a few days remain to take our short Survey about your UNB IT Services for a chance to WIN 1-of-3 $50 UCard Cash prizes! Your feedback is important to us. Take the survey now and let us know what we can do to make the technology services we offer you at UNB even better. The survey is only available until this Friday, February 26, so be sure to complete it soon for your chance...
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Posted: February 24, 2016 4:00:00 AM AST
Category: General Interest, IT Announcements, IT Security Alerts
Many experts have seen it as the inevitable when it comes to cyberattacks, but it is finally here. Ransomware-infected Word doc attachments are reaching users’ email inboxes and they’re difficult to recognize as being infected. The new malicious attack, dubbed “Locky”, tricks people twice to have their information held for ransom. First, they trick you into opening the word document. Secondly,...
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Posted: February 24, 2016 4:00:00 AM AST
Category: Our Community, General Interest, Projects
ITS’s Martin Hann has recently been featured in UNB Sustainability’s newest initiative, The Green Review, for ITS’s E-Waste Recycling program. The Green Review highlights people and projects throughout UNB that make a difference by reducing UNB’s carbon footprint. ITS’s E-Waste Recycling Program recycles UNB-owned equipment by either reusing what is useful or transferring what isn’t to their...
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Posted: February 24, 2016 4:00:00 AM AST
Category: General Interest, IT Announcements, Tips and Tricks
Have you checked Adobe Reader for updates recently? Cyber attackers are targeting devices with outdated software and browser plugins such as Adobe Reader, by tricking users into connecting to web servers hosting exploit kits to steal information and ultimately infect the devices. It can simply be done by a user clicking a malicious link. What is an Exploit Kit? An exploit kit is a system...
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Posted: February 19, 2016 4:00:00 AM AST
Category: IT Announcements, Our Community, Projects
UNB’s primary Data Centre, located on the Fredericton campus, recently underwent a big transformation that turned it into a state-of-the-art facility to power UNB’s IT services for the next ten years. So how exactly did the Data Centre get to where it is today? The early stages of planning Back in April 2012, a Data Centre Solutions Company, BRUNS-PAK, provided a requirements analysis that...
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Posted: February 19, 2016 4:00:00 AM AST
Category: Tips and Tricks, General Interest
Need to hold a meeting, but can’t find any available rooms? Perhaps one of your group members are away from campus? UNB’s Skype for Business allows you to hold online meetings, complete with screen and file sharing, to make collaborating that much easier. You can use it to instant message, voice or video call anyone listed in the UNB directory, no matter where they are. Want to invite someone...
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Posted: February 19, 2016 4:00:00 AM AST
Category: Geek Speak, IT Security, General Interest, Tips and Tricks
Cybercriminals are using new methods to hide their phishy links. In the latest phishing attacks hitting UNB, the attackers used shortened URLs such as Goo.gl, tinyURL, and bit.ly to mask their malicious sites from users who hover over the false links to see their true destination. Shortened URLs are redirection services, used to make links much smaller, primarily for when you’re trying to...
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Posted: February 19, 2016 4:00:00 AM AST
Category: General Interest, Tips and Tricks
Have you ever quickly saved an edited Word document that started out as an email attachment? You may have noticed it’s not in the usual places like My Documents, or even Downloads. Where did it go? Outlook and other email services may save your edited work in a hidden, temporary folder if you do not choose an alternate location to save. This can cause a lot of aggravation if you cannot find...
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Posted: February 10, 2016 4:00:00 AM AST
Category: IT Security, General Interest
Have you ever been the victim of a false download button? They pop up anywhere and everywhere. If you’re on Google Chrome, then your internet browsing just got a bit safer. As of February 3, 2016, Google Chrome now warns you if you’re about to visit a webpage with known deceptive download buttons that are trying to trick you into clicking them. If you visit a webpage with a deceptive...
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Posted: February 10, 2016 4:00:00 AM AST
Category: General Interest, IT Security, TechSpeak in Translation
Thousands of iPhone users are being hit with Error 53 after the newest iOS update was released, which checks if your iPhone 6’s Touch ID sensor correctly matches the device’s other components. If your home button has been replaced by a non-Apple certified technician, your iPhone will likely receive Error 53 when you try to install the latest iOS 9 update. Have you received this...
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Posted: February 10, 2016 4:00:00 AM AST
Category: Our Community, IT Announcements
Do you use UNB IT Services such as wireless, computer labs, or the myUNB Portal? We want to hear from you and learn what we can do to make your experience with UNB’s IT services even better. Give us your feedback and ideas by completing our short survey. (And we do mean short – it takes less than 5 minutes to complete.) You’ll even have a chance to win one of three $50 UCard Cash...
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Posted: February 4, 2016 4:00:00 AM AST
Category: General Interest, Our Community
This month’s edition of tidBiTS’ 5 Odd Questions features one of ITS’ newest members, Krista Dixon! We asked Krista what her role is in ITS: I am the new Director of Financial Operations Now, for her 5 Odd Questions: 1. What’s the strangest talent you have? I can make a bubble within a bubble with chewing gum, my five year old thinks it’s pretty amazing. And I can hit a mean softball. 2. If...
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Posted: February 4, 2016 4:00:00 AM AST
Category: IT Security, Our Community, Tips and Tricks
In today’s world, more and more children and young adults are falling victim to bullies over the internet. As social media finds new and faster ways to connect people, cyberbullies are able to take advantage and use social media to target individuals. It’s important to make sure you, and your children understand how to identify cyberbullying and address it before it has real life...
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Posted: February 4, 2016 4:00:00 AM AST
Category: IT Announcements, Our Community, Projects
[caption id="" align="alignright" width="380"] Rob Blanchard Photo[/caption] ITS is pleased to announce the recent Grand Opening of UNB’s newly renovated Data Centre on February 2, 2016. The facility, which had been under construction since 2013, was officially reopened on Tuesday morning with a visit from UNB President Eddy Campbell. Located in Head Hall on the Fredericton campus, the...
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Posted: February 4, 2016 4:00:00 AM AST
Category: Our Community, General Interest, IT Security, IT Announcements
[caption id="" align="alignright" width="350"] David Shipley, ITS Director of Strategic Initiatives[/caption] The internet is becoming an ever-increasing hostile environment for not just organizations, but people, too. More and more people are falling victim to phishing attacks, malware infections, and everything in between. UNB’s moves to address its cybersecurity risks through a new...
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Posted: January 28, 2016 4:00:00 AM AST
Category: Our Community, General Interest
Do you need to print a project  for a class or group? What about materials for your department or faculty? UNB Print Services, located on the Fredericton campus in Marshall d’Avray Hall (room 106), is a one-stop shop for all your printing needs. They offer a wide range of products, from large format printing, to business cards, and everything in between. If you are a student, show your UCard...
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Posted: January 27, 2016 4:00:00 AM AST
Category: General Interest, Tips and Tricks
Did you know? If your Mac desktop is cluttered with rows upon rows of files, pictures, and programs it will actually slow down your Mac computer. iMore offers three easy tips on how to de-clutter your desktop. This will not only help your Mac perform better, but also make things easier to find. Do you have a Windows computer? Although Windows may not suffer on performance with a messy...
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Posted: January 27, 2016 4:00:00 AM AST
Category: General Interest, Our Community, IT Security Alerts
An Employee Payroll email scam is once again hitting universities in Canada and the US, informing faculty and staff members of a change in their human resources status. An alert issued by the FBI in January of last year outlines what signs to look for to detect the scam email, as well as the consequences of falling for scams of this nature. Check it out. Have you received an email that is...
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Posted: January 27, 2016 4:00:00 AM AST
Category: General Interest, IT Security
If you haven’t updated your iOS device to 9.2.1, here’s one reason why you should. A vulnerability recently discovered by Skycure, allows attackers to setup public Wi-Fi’s and use them as a trap. When a user connects to the Wi-Fi and begins logging into services such as social media, or online banking while connected, the attacker is able to access the victim’s accounts. Now for the good news...
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Posted: January 27, 2016 4:00:00 AM AST
Category: General Interest, Our Community, IT Security
A new study from Digital Citizens Alliance has reported that one in every three websites that distribute copyrighted material illegally are infected with malware. What is even more frightening is that that 45% of these infected websites only required a single page-visit from unsuspecting visitors for the malware to infect their computers. Malware found on these websites ranges from invasive...
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Posted: January 21, 2016 4:00:00 AM AST
Category: TechSpeak in Translation, General Interest, IT Announcements
Are you running the latest version of Internet Explorer (IE) on your computer? If not, you’ll want to update soon. As of January 12, 2016, Microsoft officially ended support for IE version 10 and older . This means Microsoft no longer offers technical support or any security updates for older versions of IE, making them much more vulnerable to malware attacks. To check what version of...
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Posted: January 21, 2016 4:00:00 AM AST
Category: General Interest, IT Security
Are you guilty of using ‘password’ or ‘123456’ as a password for something important? You’re not alone. A company that develops Password Management Software has released a list of the 25 worst passwords of 2015, with only a few new ones from the previous year. If your password is on the list, we recommend you change it ASAP! Visit CBC’s article to see the full list of 2015’s most common...
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Posted: January 21, 2016 4:00:00 AM AST
Category: IT Security, Tips and Tricks, General Interest
Are you looking for tips to help secure that new tablet you received over the holidays? SANS Institute’s January edition OUCH! Article may be able to help. With 5 tips to securing your device upon setup, this month’s OUCH! Article is sure to help you make smart decisions on how to protect information on your tablet. In addition to learning how to secure your tablet, you will also learn how...
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Posted: January 20, 2016 4:00:00 AM AST
Category: Our Community
We’re kicking off the New Year with 5 Odd Questions featuring Jonathan MacAdam. We asked Jonathan what his role is at ITS: I am a Network Analyst. I work with the VPN, DHCP, DNS, wireless, core routers, edge network, and firewalls. Now, for Jonathan’s 5 Odd Questions: Did you make a New Year’s Resolution for 2016? No, I did not make a New Year’s resolution because I usually break them...
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Posted: January 20, 2016 4:00:00 AM AST
Category: IT Security
Are you trying to get your hands on a free copy of software, video game, or movie? What you may not realize is that illegal copies can come with nasty surprises. If you’re not worried about copyright infringement, then perhaps malware will make you think twice before downloading illegally. A recent report has suggested that approximately 12 million users are exposed to malware by downloading...
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Posted: January 7, 2016 4:00:00 AM AST
Category: Management Briefings
The vision for mobile technology utilization at UNB: We will deploy innovative mobile technologies to support the university’s commitment to easy and convenient delivery of UNB resources and services, using high‐quality tools and services that enrich the academic, administrative, and social fabric of the institution. The first set of initiatives arising from the ITS Mobility Strategy has been...
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Posted: January 6, 2016 4:00:00 AM AST
Category: General Interest, Design Desk, Our Community
TidBiTS received a facelift! Over the holidays, tidBiTS received a crisp new design so you can enjoy tidBiTS even more. If you’re on the go, visit tidBiTS on your mobile device and our blog will automatically resize to appropriately fit your screen, removing the hassle of trying to manually resize it yourself. Let us know what you think of our new look – send your feedback to tidbits@unb.ca.
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Posted: January 6, 2016 4:00:00 AM AST
Category: General Interest, IT Security
Have you ever wondered what a cybercriminal would do with your email if they ever hacked your account? With a hacked email, cybercriminals are able to also steal other accounts your email address is associated with, by requesting password resets. Using information found in your inbox, they can slip through basic authentication steps for websites like Facebook, Twitter, and other social network...
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Posted: January 6, 2016 4:00:00 AM AST
Category: Tips and Tricks, IT Announcements, Our Community
Welcome back students, faculty and staff! We hope you enjoyed the holidays and look forward to starting what is sure to be an exciting 2016 with you at UNB. Need a little help getting back into work mode? UNB’s Event Calendar can keep you up-to-date with what’s happening around campus. Received a new device over the holidays that needs to be set up for UNB wireless, email and printing?...
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