tidBiTS
Informs and engages the UNB community on IT developments and news

5 Odd Questions Mark Warren

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: General Interest, Our Community


With the end of the year just around the corner, we decided to wrap December up with this month's issue of 5 Odd Questions featuring Mark Warren! We asked Mark what his role is at ITS: I am the Director, Financial Operations And finally - the 5 odd questions we asked Mark: What’s the best gift you ever received for Christmas?I remember being given a Scaletrix set and had many happy hours...

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A look back on 2014

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: Our Community, General Interest


It has been an eventful year across the globe! So, we decided to share what Youtube and Twitter have released as their biggest highlights from 2014 through people and events. Check out Youtube’s 2014 Rewind which features the biggest Youtubers and viral campaigns such as the ice bucket challenge from the past year. Twitter also shared Moments from around the world in 2014, from this year’s...

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New Email Scams just in time for the Holidays

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Tis’ the season to be safe! Scammers are at it again, this time trying to trick you into accepting an online order. If you shop online, be wary the next time you receive an email asking you to “confirm” an order. These new email scams notify the user that they have an online order ready to be picked up; with a link or attachment that provides details. Sometimes these emails are hard to spot,...

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Security for Android

ITS

Posted: December 17, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Scammers are at it again – targeting Android users A wave of infected apps has hit the web for Android phones, that target personal and enterprise data. These apps can be downloaded from unofficial app stores and infect the phone, as well as install additional apps without the user’s consent. If your phone becomes infected, your data is no longer safe. Want to prevent this from happening to...

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Double your Deposit is BACK With one winner already

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: Our Community


Last week marked the official launch of the UCard’s Double your Deposit Contest for Students. Between now and December 14, every time a student deposits money into their UCard Cash account, whether via UCard Online, at the UNB Card Office, or through a UCard PHIL Station, they will be automatically entered into a draw to double their deposit - up to a maximum of $50. A new winner is drawn every...

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Good luck on Exams

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: General Interest, IT Announcements, Our Community


Congratulations on making it through another semester, students! Make sure to relax, and blow off some steam in between study sessions. And don’t forget about a good night’s sleep! From everyone here at ITS, best of luck on your exams and Happy Holidays. We look forward to seeing those returning in the New Year!

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Management Briefing IT Support Services for Researchers

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: Management Briefings


Background ITS has long supported researchers’ IT needs; from server hosting, to network customization, to operating system administration, the range of services is vast. However, it has been observed on occasion that some researchers do not take full advantage of ITS resources and services, whether from lack of awareness, misunderstanding about support available, or too little time, to name...

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TELUS Plans available for Faculty and Staff

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: IT Announcements, General Interest


Great news, UNB! TELUS now offers discounted personal mobile service plans for all full-time faculty and staff through the UNB Mobility Centre. If you already have a phone then we’ve got a plan for you, with unlimited nationwide calling. Don’t currently have a phone? We’ve also got you covered. TELUS also offers a plan that provides a new phone with unlimited local minutes. Worried about data?...

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Too many passwords on the go Start looking into Password Managers

ITS

Posted: December 5, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Are you tired of trying to remember and manage all of your passwords for different sites and software? Need help when it comes time to change your passwords? Sounds like you need a password manager. But where should your search for a password manager begin? And what are the different features you should look for? There are a number of factors to consider when looking for a password manager,...

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UNBF Students - How do you want your tech fee spent

ITS

Posted: December 1, 2014 4:00:00 AM AST

Category: IT Announcements


ITS is looking for new ideas from UNBF students on how you would like your Student Technology Fee spent. To submit an idea, just visit the Student Technology Fee website and click Suggest a Project – Students in the menu to the right. What is the Tech fee? The Student Technology Fee is a $52 fee paid by every student attending UNBF that is used to improve information technology services on...

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Need banners posters or signage for your event Check out our NEW Print Services

ITS

Posted: November 19, 2014 4:00:00 AM AST

Category: Our Community, IT Announcements


You ask, we deliver.  Print Services is now offering banners, stands, signage, large posters and window graphics. On top of being a full service print and copy centre, we are now able to supply UNB with a complete list of printed materials for just about any need, volume or special event. Need brochures and a new retractable banner?  How about letterhead and business cards?  No problem. Just...

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New email scam on the rise

ITS

Posted: November 19, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Did you receive an email from the Canada Revenue Agency (CRA) claiming they owe you a tax refund? If it sounds too good to be true, that’s because it is. A new phishing scam is on the rise, dubbed as the CRA  Scam. The email notifies the “Tax Payer” that they are entitled to a tax refund of a certain amount. To receive the funds, all you have to do is click a link and provide your social...

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Build your skills with free tools offered by SkillsNB

ITS

Posted: November 12, 2014 4:00:00 AM AST

Category: General Interest, Our Community, Tips and Tricks


Looking to brush up on your leadership, management or IT skills, or perhaps want to learn something new? Register at SkillsNB and start building on your skill set! With over 6,000 items available in their e-learning catalog, from courses and videos to simulations and eBooks, the SkillsNB website provides a variety of ways to learn something new, at whatever time is most convenient for...

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Catch up with the latest from Media Services

ITS

Posted: November 12, 2014 4:00:00 AM AST

Category: Our Community, General Interest


Want to see the latest production out of UNB’s CETL Media Services? This fall the Fredericton Fire Department put on a demonstration of a fire in a dorm room on the SUB Quad on the Fredericton campus. The demonstration showed the difference between a dorm room with a sprinkler system installed, and one without. Fortunately, all of UNB’s dorms have sprinkler systems installed! The Media Services...

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Save taxes at UNB Print Services with your next Departmental Purchase

ITS

Posted: November 12, 2014 4:00:00 AM AST

Category: IT Announcements, General Interest


Does your department need a fresh supply of printing paper? Or perhaps you need business cards made? UNB Print Services can take care of all your printing needs. With professional experience in the industry, UNB Print Services offers a wide range of products and services, from ordering paper supplies of all sizes and styles, to creating brochures, business cards, newsletters and much...

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5 Odd Questions Vicki Allen

ITS

Posted: November 5, 2014 4:00:00 AM AST

Category: Our Community, General Interest


It's another month, which means we have a brand new edition of 5 Odd Questions featuring our very own Vicki Allen! Vicki has just recently joined us last month so we decided this would introduce her to everyone in an exciting way. We asked Vicki what her role is in ITS: I sit at the main reception desk in ITS beside Nicki. People tend to find it funny that the “icki’s” sit beside each other....

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Don t forget to get travel passes for your cell phones smartphones or tablets

ITS

Posted: November 5, 2014 4:00:00 AM AST

Category: IT Announcements, Our Community


Are you planning on using your UNB-owned mobile device during an upcoming trip to the US or abroad? Don’t forget to let us know! The UNB Mobility Centre needs at least 5 business days’ notice as well as your trip itinerary in order to set you up with an appropriate travel pack(s) before you go. Failing to do so could lead to you getting dinged with high long distance rates, roaming charges,...

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myUNB Portal - Let us know what you think

ITS

Posted: November 5, 2014 4:00:00 AM AST

Category: General Interest, Design Desk


ITS will soon be replacing the myUNB Portal with a new solution, but before we do, we need your help. We have developed a short survey for you to let us know what you think of the current myUNB Portal, the different ways you use it, and how you think it could be more useful.  Your feedback will not only help us design the new myUNB, but also help guide any future enhancements and features in...

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Smoke s Poutinerie now accepting UCard Cash

ITS

Posted: November 5, 2014 4:00:00 AM AST

Category: Our Community, General Interest


Smokes Poutinerie downtown Fredericton is now accepting UCard Cash as payment. The next time you’re downtown with your UCard, stop into Smoke’s Poutinerie and pay with UCard Cash! Stay tuned for exciting offers throughout the year and more off-campus venues accepting UCard Cash to come. Want to put money on your UCard? Learn how

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VoIP Telephone services now available on the UNB Saint John Campus

ITS

Posted: November 5, 2014 4:00:00 AM AST

Category: IT Announcements, General Interest, Our Community


The UNB Saint John campus is now equipped with VoIP Telephone Services, effective as of Wednesday October 29. This means all faculty and staff in both Saint John and Fredericton now have the convenience of being able to  use just the last 4 digits of a phone number to reach each other, regardless of which campus they are located on. Not only that, you can also easily access the University...

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Management Briefing - VOIP Project Extended to Saint John

ITS

Posted: October 30, 2014 5:00:00 AM ADT

Category: Management Briefings


Background The Voice‐Over‐IP (VOIP) deployment project on the Fredericton campus was a great success, completed well within budget and ahead of schedule. Now, the same technology has been deployed on the Saint John campus. A total of 381 phone lines were converted, and will ultimately contribute savings to the campus of over $80,000 per year. Saint John faculty and staff now enjoy the same...

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UNBelievable Learn how UNB is leading the way in Entrepreneurship

ITS

Posted: October 23, 2014 5:00:00 AM ADT

Category: Our Community, General Interest


UNB has been at the forefront of innovation and entrepreneurship. To recognize the accomplishments and impact that has come from UNB, UNBelievable was created to showcase these stories all in one spot. Being a key player in start-ups and “thinking outside the box” has led UNB to win the title of most Entrepreneurial post-secondary institution in Canada. Learn about the UNBeatable ideas,...

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Capture photos even easier with your smartphone

ITS

Posted: October 22, 2014 5:00:00 AM ADT

Category: Tips and Tricks


Looking for a fun, new way to capture photos with your phone? Horizon is a new app that allows you to snap horizontal photos, no matter what position your phone is in. Need to prop your phone against something in order to get a still shot? No problem! Even though your phone is angled, the photo will still come out horizontal, every time. Check out Horizon and start taking photos even...

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Helping our Kids Navigate their Wired World

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Are you worried about not being able to control how your children use the internet? The TELUS Wise Program is here to help! With tips for children of all ages, this program assists parents in teaching their children how to better understand the content that is available in the wired world. The program also offers tips on privacy, and how to encourage children to better protect their own...

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Respectful Use of IT Resources

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category: IT Announcements


Respect and respectful use of resources can mean different things to different people depending on a variety of factors. At the University of New Brunswick, there are some concrete definitions of what respectful use of information technology resources is all about, as defined in the university's Acceptable Use Policy (AUP). Under the AUP, being respectful with the use of technology means using...

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Special Edition of 5 Odd Questions Wayne Hansen

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category:


We are back this month with a very special edition of 5 Odd Questions, featuring a Musician, a Comedian, a Radio Show Host, and an IT Manager from UNB SJ. What do these all have in common? It's just one man - Wayne Hansen Before we jump into the 5 odd questions, we asked Wayne to tell us a bit about himself: What is your role at UNB? I'm the Manager of Academic Technology Services for UNB Saint...

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Take your own UCardSelfie

ITS

Posted: October 8, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, Our Community


Are you terrified of having an awful picture for your UNB UCard? Now you can submit your photo from home! UCard Photo is now available for all Fredericton and Saint John students, faculty, and staff, allowing you to easily submit your UCard photo right from your mobile device or computer. Take as many selfies as you’d like until you get the perfect #ucardselfie. Just visit UCard Photo,...

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Management Briefing - IT Continuity

ITS

Posted: September 23, 2014 5:00:00 AM ADT

Category: Management Briefings


Background For several years now ITS has been planning, investing in, and implementing an IT continuity strategy, ensuring alignment with the university’s high‐priority risk‐related goals and objectives. Recent experience during post‐tropical storm Arthur shows how this focused effort has paid off—enterprise IT services like email, websites, Datatel, and so on were unaffected even though much...

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Management Briefing - Enterprise IT Fall Preview

ITS

Posted: September 11, 2014 5:00:00 AM ADT

Category: Management Briefings


Background ITS is busy completing several strategic initiatives for launch this Fall. Fully aligned with the university’s strategic goals and objectives, the projects will usher in further cost reductions for telephone services; enhance student experience by virtualizing selected software applications to make them available anywhere, on any device; extend shared services across the PSE sector...

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Put your wallets away Microsoft Office is free for UNB Students

ITS

Posted: August 28, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, IT Announcements


If you’re getting ready for the new school year, then Microsoft Office 2013 Suite may be on your wish list. We have good news - put your wallet away because UNB offers the full Microsoft Office suite FREE for students! As long as you are a UNB student (full time, part time, undergraduate or graduate), you will be able to enjoy the full benefits...

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Tell it like IT is Setting up your UNB Student Email with Microsoft Outlook

ITS

Posted: August 28, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, IT Announcements


We are back this week with a new edition of Tell it like IT is, with a question from students: “How do I set up my UNB email with Outlook?” ITS has you covered! If you’re looking for an easier way to check your email without going through the Outlook Web App in your myUNB Portal, you can easily set up your UNB Email with Microsoft Outlook on your computer. 1)      Go to the ITS Setup...

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Amazon Student now available in Canada

ITS

Posted: August 20, 2014 5:00:00 AM ADT

Category: General Interest


That’s right! Amazon Student is now available to any current university and college students across Canada with a valid school email address like your UNB email. And it gets better - it’s free for the first six months! What Is Amazon Student? Just like Amazon Prime, it gives you free two-day shipping, as well as other deals and promotions exclusively for students.  If you prefer to shop online...

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ITS Procurement and Telecom Services has temporarily moved

ITS

Posted: August 20, 2014 5:00:00 AM ADT

Category: Projects, IT Announcements


Need to pay a visit to ITS Procurement and Telecom Services? Previously located in Head Hall D11, you will now find them directly across the hall from the Procurement Service Window in Head Hall D69. As always, they will continue to provide walk-up service Monday to Friday from 8:30 a.m. – 4:00 p.m. from their new location. Services offered include: Procurement and Telecom inquiries (please...

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New Brunswick at the forefront of Cybersecurity

ITS

Posted: August 20, 2014 5:00:00 AM ADT

Category: General Interest, Our Community


Cybersecurity continues to influence the way we develop new technology to protect any and all information. New Brunswick stands at the forefront of cybcersecurity, being one of the provinces with the most initiatives, activities, and investments to support Information Communications and Technology.  With organizations being well positioned around UNB, it allows for collaboration between the...

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Print Services - A new name A new look

ITS

Posted: August 20, 2014 5:00:00 AM ADT

Category: IT Announcements


From banners and large posters to custom stationery, paper supplies and personal printing, you can count on Print Services to be your trusted partner in professional printing.  Formerly Imaging and Print Services, they can be relied upon for projects, conferences, special events and marketing campaigns just to name a few.  With prompt, friendly order fulfillment and industry expertise, think of...

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Management Briefing - Access Manager backgrounder

ITS

Posted: August 15, 2014 5:00:00 AM ADT

Category: Management Briefings


Genesis of Access Manager Access Manager is the culmination of years of planning and work on addressing high‐risk issues with internal processes and controls raised in auditor reports to the Audit Committee of the Board of Governors since at least 2006. Specifically, the auditors have long recommended tighter controls over who has access to various university IT systems, including tracking not...

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5 Odd Questions Isil Flynn

ITS

Posted: August 13, 2014 5:00:00 AM ADT

Category: General Interest, Our Community


This month we have a new edition of 5 Odd questions – featuring Isil Flynn! We started out by asking Isil what her role is in ITS: Well I do a bunch of things in ITS: Usability make sure the stuff we put on the web is inherently usable by the audience it’s meant for Test our sites and applications for usability Develop the standards that we will strive to comply with in terms of...

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Tell it like IT is Submitting a notice to myUNB News

ITS

Posted: August 13, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Do you need to submit a notice for students, or faculty and staff to see, but aren’t sure how? This week’s Tell it like IT is answers the simple question: “How do I submit a notice to myUNB News?” Step 1. Go to www.unb.ca/insideunb and click Submit a notice. Step 2. Read the guidelines and click Submit a News Article at the bottom of the page. Step 3. Fill in the Contact information, and...

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UCard Online Photo Upload coming soon

ITS

Posted: August 13, 2014 5:00:00 AM ADT

Category: IT Announcements, Our Community


Need a new photo for your UCard but worried your hair will be a mess  by the time you reach campus? We have a solution for you! UNB’s very own Online UCard Photo Upload Service is coming soon for all students, faculty and staff.  Once available, you will be able to upload a photo of your choosing and we will pre-print your UCard (UNB Photo ID) for you. Once printed, you will get an email to let...

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UCard Validation Stickers now available

ITS

Posted: August 13, 2014 5:00:00 AM ADT

Category: General Interest, Our Community


Students - Need a new validation sticker for your UCard (UNB photo ID) for the upcoming school year? 2014-15 validation stickers are now available at the UNB Card Office, Room 106 in the SUB (Fredericton) and UNB Security and Traffic Office, Room 119 in the Athletic Centre (Saint John). Avoid the September rush and get your validation sticker now! Haven’t paid your tuition yet? No problem. As...

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Management Briefing - Online Application Project Completed

ITS

Posted: August 8, 2014 5:00:00 AM ADT

Category: Management Briefings


Management Briefing – Online Admissions system fully deployed August 8, 2014 – ITS is very pleased and proud to advise the community that the Online Admissions (OA) system has been fully deployed throughout GAUs and undergraduate programs across the university. OA allows prospective students to apply for admission to UNB using a state‐of‐the‐art, web‐based service that dramatically speeds up...

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Tell it like IT is How to deposit money on your UCard

ITS

Posted: August 7, 2014 5:00:00 AM ADT

Category: Our Community, Tips and Tricks, General Interest


This week as the UNB Card Office continues the Faculty/Staff Re-card on the Fredericton campus,Tell it like IT is thought we would answer the most popular question asked by Faculty and Staff picking up their new UCard: “How do I put money on my UCard?” There are a number of easy ways to do this: In person: 1.    UNB Card Office (UNBF) – Visit us in the Student Union Building, Room 106. (Cash,...

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UNB Access Manager Now Available

ITS

Posted: August 7, 2014 5:00:00 AM ADT

Category: Projects, General Interest, IT Announcements


ITS is pleased to announce Access Manager, UNB’s new self-service application for managing and controlling access to UNB IT services and data, is now available. Effective immediately, Departmental Proxies and Level 1’s can no longer request access on your behalf; managers/supervisors must now submit ALL IT access requests for their staff via Access Manager. To access the new system, log in to...

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Faculty and Staff Photo ID Re-card Fredericton Campus Only

ITS

Posted: July 30, 2014 5:00:00 AM ADT

Category: IT Announcements, Our Community


Have you received your new UNB Photo ID? Beat the fall rush and get it now! Starting now, faculty and staff can come to the UNB Card Office in the SUB to get their new UCard (UNB Photo ID). The UCard contains new technology, a fresh new design and enhanced security features. Why do you need to get your UCard now? In one word – Access. New tap & go technology will be used to access buildings as...

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Tell it like IT is Library Study Rooms

ITS

Posted: July 30, 2014 5:00:00 AM ADT

Category: Our Community, Tips and Tricks, General Interest


This week’s Tell it like IT is goes out to students, and answers the question: “How do I book study rooms in the libraries?” Library study rooms can always be booked in person, but we know another quick and easy method that allows you to book a room from anywhere, online: Step 1. Go to the UNB Libraries website, and from the main page, click Group Study Rooms, under Quick Links. Step 2....

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Word Lens - The new Translator App

ITS

Posted: July 30, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, Geek Speak


Have you ever travelled to a country with a foreign language and couldn’t read the signs or menus? With Word Lens, you will never have that problem again! The new app works on road signs, restaurant menus, billboards, and more. By aiming your mobile device’s camera at the words you need translated, Word Lens will magically translate the words on your screen. All you have to do is set which...

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Head Hall Data Centre Renovation Update

ITS

Posted: July 24, 2014 5:00:00 AM ADT

Category: Projects, IT Announcements


The Head Hall Data Centre is getting a makeover! To ensure students, faculty, and staff are always getting the best in IT services, the data centre located in Head Hall room D10 will be getting an upgrade throughout the coming year. HD-10 is also home to ITS Procurement, which will be relocating temporarily to Head Hall room D69 (directly across the hall from the Procurement Service Window)...

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Tell it like IT is Discover when meeting rooms are available

ITS

Posted: July 24, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Last year tidBiTS posted a simple way to know when meetings rooms are available within Microsoft Outlook on a Windows computer. But what about the Outlook Web App? This week’s Tell it like IT is has you covered. Step 1. Navigate to your Outlook Calendar and click on the Share tab. Select Add Calendar. Step 2. Click Name... Step 3. Select All Rooms. From here you can browse the list of...

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Your IT Services during Post-Tropical Storm Arthur

ITS

Posted: July 24, 2014 5:00:00 AM ADT

Category: Our Community, IT Announcements


If you were checking in with UNB during Post-Tropical storm Arthur, you may have noticed that your IT Services were still up and running, regardless of UNB’s Fredericton campus being without power for multiple days beginning Saturday, July 5. Thanks to an industry-scale generator and large batteries that keep data centres, servers, and networks up and running, your IT services are able to...

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Hotel guests targeted by Cybercriminals

ITS

Posted: July 17, 2014 5:00:00 AM ADT

Category: General Interest, TechSpeak in Translation


Do you use public computers at hotels while on business trips or vacations? Your personal and banking information may be at risk! Cybercriminals are targeting public computers at hotels by installing keyloggers, which save any keystrokes you press. This information is then sent via email to the cybercriminal. What does this mean? With your keystrokes, cybercriminals are able to identify credit...

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Tell it like IT is Sending large files

ITS

Posted: July 17, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, Our Community


This week our Tell it like IT is answers the questions “How do I send large files?” If you are trying to send a file too big for email, UNB’s Secure File Drop is there to help. With a storage limit of 512MB, UNB’s File Drop is a safe method for sending large files to your colleagues at UNB. Recipients have up to a week to access and download the file before it is removed from the server. This...

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management Briefing - A silver Lining in Post-Tropical Storm Arthur

ITS

Posted: July 16, 2014 5:00:00 AM ADT

Category: Management Briefings


Background In recent years ITS has invested heavily in equipment and facilities to ensure continuity during disruptions due to severe weather and other events. An industrial‐scale power generator, fueled by natural gas, was installed at Head Hall in 2012, and has been kept in a state of readiness ever since. When in operation, the generator keeps large batteries charged, which in turn power...

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Kaspersky Anti-Virus Upgrade

ITS

Posted: July 9, 2014 5:00:00 AM ADT

Category: Projects, IT Announcements


On Wednesday, July 9, ITS initiated an automated upgrade to all UNB-owned Windows 7 Computers for UNB’s Kaspersky Anti-Virus. Why we did this: The Kaspersky upgrade is part of an overarching initiative to better secure UNB systems and data against computer viruses and malware. How does it affect you? You should notice no performance issues from Kaspersky being installed and running. It will...

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Retirement Celebration for Mary-Lou Mowat

ITS

Posted: July 9, 2014 5:00:00 AM ADT

Category: Events, IT Announcements, Our Community


Some may think that 10, or even 20 years is a long time to be with an organization, but that’s not the case for ITS’s Mary-Lou Mowat who has been with UNB for 32 years! July 18 will mark her final day at the university before enjoying retirement. Currently a Senior Procurement Analyst, Mary-Lou has had 5 different positions at UNB, all within ITS. In addition to working hard as a staff member,...

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Tell it like IT is Scheduling vacation in Microsoft Outlook

ITS

Posted: July 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


tidBiTS has returned this week with another helpful edition of Tell it like IT is. Do your colleagues ever schedule you for a meeting right in the middle of your vacation, even though you put it on your Outlook calendar? This could be because your vacation was set as “free” within Outlook rather than “busy” or “out of office”. Fortunately there is a quick and easy way to mark your vacation as...

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5 Odd Questions Adrian McNamara

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: General Interest, Our Community


It’s a new month, so we’re bringing you a new 5 Odd Questions! We asked Adrian McNamara to share some exciting facts about himself! What is your role at ITS? My title with ITS is Business Development Officer. My role is to seek out marketing opportunities while carrying out and capturing areas of business development for UCard and Print Services. 1. Do you think the real Slim Shady will...

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Access Manager - New UNB access control service coming this summer

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: IT Announcements, General Interest


Great news, faculty and staff! This August, ITS will be deploying Access Manager, a self-service application available through the myUNB Portal for managing and controlling access to UNB IT services and data. Why are we doing this? By clearly identifying the individual accesses of faculty and staff and applying consistent expiry dates to each access, Access Manager will help ensure the right...

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New Malware targeting Android Phones

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: General Interest, IT Security, TechSpeak in Translation


If you thought your phone was safe, think again! Cybercriminals are getting smarter and smarter every day, and have even developed ways to attack you through your cellphone. By sending links through text messages, unsuspecting users can get directed to webpages and offered illegitimate apps that may cause harm, or steal personal information from their mobile devices. Google has been very...

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Ransomware - Malicious Software on the rise

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: General Interest, IT Security, TechSpeak in Translation


Have you heard of ransomware? Another form of malicious software is on the rise, locking valuable computer files and data away from users with a powerful encryption tool. How do you get your files back? Retrieving your files is no easy task. The ransomware usually demands payment to regain access, otherwise the locked files and data will be unrecoverable. Criminals using ransomware are not...

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Tell it like IT is A Quick way to access your UNB Files from home - Part 2

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Last week, Tell it like IT is showed you how to easily access your UNB files at home from a Windows computer, but what about from a Mac? Students, faculty and staff can easily access their UNB H: Drive and any departmental drives they have access to from a Mac in a way similar to Windows, as long as you are connected to UNB’s Virtual Private Network (accessed via your myUNB Portal). Step 1....

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UNB s New Responsive Website Showcased at Google Conference

ITS

Posted: July 3, 2014 5:00:00 AM ADT

Category: General Interest, Projects, IT Announcements


Every year Google holds a developer-focused conference called Google I/O - Input/Output or Innovation in the Open. At this year’s conference, UNB was given the opportunity to show off its new responsive web design to over 5000 participants. Showcased at Google I/O was how UNB’s design is seamlessly implemented on all Android devices, and how to do responsive web design the right way. UNB’s...

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Management Briefing - EDUCAUSE Top Ten Tech Trends 2014

ITS

Posted: June 27, 2014 5:00:00 AM ADT

Category: Management Briefings


Background EDUCAUSE is an international organization devoted to research and support of technology in higher education. For many years an expert panel of CIOs, researchers, and industry leaders has been convened by EDUCAUSE to examine technology trends, and to come up with a list of ten that have emerged as important to a very broad range of higher‐ed users and practitioners. ITS monitors the...

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Don t get caught by the new iTunes phishing scam

ITS

Posted: June 25, 2014 5:00:00 AM ADT

Category: IT Announcements, IT Security, General Interest


Dear Customer… Your account is now locked. If you have received an email that starts something like this, do not listen to it! There is a new phishing scam targeting Apple users, threatening to lock their iTunes account if they do not update their account. If you clicked the link the email provided, you’d see something like this: Most companies will never ask for this information in an...

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Find out where Construction is happening on the UNB Fredericton Campus

ITS

Posted: June 25, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, Our Community


With the recent lane closures on the Westmorland Street bridge and resulting traffic delays, summer construction has been a popular topic of conversation on the UNB Fredericton campus these past few days. Did you know UNB has its own construction map to keep you in the loop about exactly when, and where, work is being done around the Fredericton campus? This interactive map uses caution icons...

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Tell it like IT is A Quick way to access your UNB Files from home

ITS

Posted: June 25, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, TechSpeak in Translation


We are back this week with another exciting issue of Tell it like IT is. Our pet peeve this week is: “I want a faster way than myFiles (accessed through the myUNB Portal) to access my UNB Files from home on a personal computer.” We have just the trick! This guide will show you how to create shortcuts to your personal H:/ and Departmental shared drives, right from your personal Windows...

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Get your MacBook repaired at UNB

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: Tips and Tricks, IT Announcements, General Interest


Did you know that UNB's IT Repair Shop is Apple certified? For a fee, students, faculty and staff can get their personal Mac computers repaired by ITS right here on the Fredericton campus. Just bring your Mac to the ITS Service Window, located in Head Hall, room D11 and you won't have to worry about mailing it off for repairs. Their hours of operation are: Summer: 8:00a.m. - 3:30p.m. Monday to...

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Microsoft Office - Free for Students

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks, IT Announcements


Thinking about picking up a copy of the Microsoft Office Suite for school this fall? Save your money! The Full Microsoft Office Suite is available for free for all UNB Students, right from your UNB email account. This includes: Word Excel PowerPoint Outlook OneNote Access Lync InfoPath Download the entire suite now for free! Instructions for PC Instructions for Mac Don’t miss out! This free,...

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Tell it like IT is Printing from your Laptop on Campus

ITS

Posted: June 18, 2014 5:00:00 AM ADT

Category: Our Community, Tips and Tricks, General Interest


We’re back with a new issue of Tell it like IT is. This week’s pet peeve is from a student: “I want to print from my laptop instead of going to a lab, is there a way for me to do this?” The easiest way to do this is through myPrint in your myUNB Portal. It’s simple, and fast! TIP: First things first, make sure there is enough money on your UCard for your Print Job. You can check your balance...

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Management Briefing - Introducing Access Manager 1 0

ITS

Posted: June 17, 2014 5:00:00 AM ADT

Category: Management Briefings


Background Access control is an activity that ensures users—primarily full and part‐time faculty and staff—of UNB IT systems have appropriate access rights to the various resources they need to carry out myriad tasks on UNB’s computing infrastructure and services. The Access Control unit within ITS is responsible for ensuring appropriate access is provided in a timely and efficient manner...

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Now is your chance to Opt-out of Spam

ITS

Posted: June 11, 2014 5:00:00 AM ADT

Category: General Interest, TechSpeak in Translation, IT Security


Starting to see eNewsletters from companies asking you to ‘opt-in’ to continue to receive their newsletters? There is a reason for that! Effective July 1, Canada is introducing a new Anti-Spam Legislation. This means that businesses will no longer be allowed to send any form of commercial electronic messages (email, text, cellphone) unless provided with consent from the consumer. While you...

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Tell it like IT is Archiving Old Emails

ITS

Posted: June 11, 2014 5:00:00 AM ADT

Category: Our Community, General Interest, Tips and Tricks


We are back this week with a new issue of Tell it like IT is! Our latest pet peeve comes from Tony Diamond, who had this to say: “My outlook quota is almost always full; I could trim it down a lot if I could save contents of some folders elsewhere…” We have a solution for you, Tony! Within Microsoft Outlook, you can setup auto-archiving so a copy of all your email messages (or those of...

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Twilight - Android App to help you Sleep

ITS

Posted: June 11, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Are you having trouble falling asleep after using your smartphone or tablet at night? Twilight may be the solution for you! Twilight is a free app for Android devices that makes your device screen adapt to the time of the day. The app protects your eyes by applying a soft red filter at night. The intensity of the filter is adjusted to your local sun cycle, so it knows to wait until later on...

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UNB s Transition to Telus Status Update

ITS

Posted: June 5, 2014 5:00:00 AM ADT

Category: General Interest, Our Community, IT Announcements


UNB’s transition to Telus is nearly two-thirds complete, with more than 250 devices converted as of the end of May. Staff at the Mobility Centre are now contacting UNB cellphone, smartphone, tablet and data device users who have not converted to book their appointments. For faculty and staff in Saint John, Facilities Management staff will be in touch to confirm appointments for June 17. For...

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5 Odd Questions Yvonne Dunnett

ITS

Posted: June 4, 2014 5:00:00 AM ADT

Category: Our Community


It’s that time again, for 5 Odd Questions! We asked Yvonne Dunnett to share, and she didn’t hold back! What is your role at ITS? My role at ITS is “Customer Service Representative” at the UNB Card Office, meaning I try to keep everyone happy. From processing new and replacement ID cards, doing deposits on cards, using the system to help resolve customer questions or issues, troubleshooting...

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Another World s First for UNB Dermoskeletics Research Centre

ITS

Posted: June 4, 2014 5:00:00 AM ADT

Category: Our Community, General Interest


UNB is teaming up with B-Temia, a Quebec company, to develop new dermo-skeleton technology: wearable robotics to assist people with a limited capacity of walking. With UNB's Institute of BioMedical Engineering and the Canadian Forces Base in Gagetown so close, the Fredericton Campus is the perfect location to host the World's First Research Centre for Dermoskeletics. The Research Centre will...

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Tell it like IT is

ITS

Posted: June 4, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest, Our Community


This week we are starting a new column in tidBiTS called Tell it like IT is! We want to hear about any pet peeves you may have with your IT services and we’ll provide you with a quick fix. This week’s pet peeve is: “I can’t search by last name in the Microsoft Outlook Address Book”. We’ve got a solution for that! First, click Address Book, (located to the far right of the Outlook Home...

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James McManus brings home Bronze

ITS

Posted: May 29, 2014 5:00:00 AM ADT

Category: Our Community


It’s no surprise that ITS’s own Client Support Analyst and Judo legend, James McManus, has brought home another medal. James has attended a total of seven national Judo events over the years, including most recently in Saguenay, Quebec where he won Bronze in Senior's 100+ kg category. With six national medals already under his belt James has had his fair share of Judo success, but his fighting...

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Management Briefing - Malware affects us all

ITS

Posted: May 29, 2014 5:00:00 AM ADT

Category: Management Briefings


Background Malware refers to all kinds of malicious software including viruses, worms, trojans, spyware, etc. that can have disastrous effects on individual computers, entire networks, and the university. Combating malware is a constant battle for ITS. However, we are greatly assisted by various automated detection tools that are deployed on our computers and devices, and constantly...

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Congratulations UNB Graduates of 2014

ITS

Posted: May 28, 2014 5:00:00 AM ADT

Category: Our Community


Congratulations, UNB Graduates of 2014! Every year new students come to UNB with the ultimate goal of one day walking across a stage to receive their diplomas. This week, UNB will be honouring the many students who have achieved this goal in 2014 during the 185th Encaenia in Fredericton and 40th Spring Convocation on the Saint John campus. Among them will be three of ITS’s own student...

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Looking for a new App to manage your Notifications

ITS

Posted: May 21, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Whether you have too much happening in your life, or just need a quick reminder, check out the new App IFTTT (If This Then That). IFTTT lets you create “recipes” by connecting a triggered event to an action on your mobile device. The connections can be built from over 100 different channels, such as Facebook, Twitter, Instagram, Dropbox, and even your device’s functions. What exactly are your...

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New - And Old - Faces around ITS

ITS

Posted: May 21, 2014 5:00:00 AM ADT

Category: IT Announcements, General Interest, Our Community


You may be seeing some new and some familiar faces around ITS this summer. Joining us as Level 1s and members of the Client Services Team are a number of new and returning UNB student employees. We asked each student a few questions to get to know them and learn what their role is at ITS. Here’s what they had to say: Name: George Youssef 1. What would you like people to call you? George 2.Â...

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Phishing for Money

ITS

Posted: May 21, 2014 5:00:00 AM ADT

Category: Geek Speak, General Interest, IT Security


Online scammers are getting more creative every day to try and steal your information. One of the latest scams to surface is a very elaborate Netflix phishing scam. It has since been taken down, but shows just how far scammers and phishers are willing to go. Created by a team of tech support scammers located in India, victims received an e-mail outlining that unusual activity has been...

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Myths of Anti-Virus Protection for Mac

ITS

Posted: May 14, 2014 5:00:00 AM ADT

Category: Geek Speak, Tips and Tricks, IT Security, Our Community


If you have a Mac, you've probably been told at least once in your life that you don't need Anti-Virus protection. Unfortunately, viruses and malware are a risk for any computer, regardless of whether it's a Mac or PC. Here are a few common myths about anti-virus protection that every Mac owner should be aware of. MYTH: There aren't any viruses for Macs. FACT: Although there may be fewer...

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Speed up your Textbook purchases - UCard Cash Now Accepted at Bookstores in Fredericton Saint John

ITS

Posted: May 14, 2014 5:00:00 AM ADT

Category: IT Announcements, Our Community


Tired of waiting in the dreadful lines to buy textbooks at the bookstore? UCard Cash is now accepted at the UNB Bookstore on both the Fredericton and Saint John campuses, making your purchases there speedier than ever. Just add money to your UCard Cash account and you can pay for your textbooks and class supplies with just the swipe of your UCard. Not sure how to put money on your UCard?...

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UNB Business Students Launch Lawn-care App

ITS

Posted: May 14, 2014 5:00:00 AM ADT

Category: Our Community, General Interest


Do your lawn-care providers mow your lawn before your grass is long enough? If so, you’re not alone. That’s why a pair of third year UNB Business Students set out to change the lawn-care game… With an app! With the start of their own business, Finer Edge Lawn Care, UNB Students Brock Slipp and Josh Lebrun have created an app that lets customers sign up for lawn care, customize their own...

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Increase your reading Speed with the new Spritz Technology

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


If you dread the thought of spending several hours reading a text book or any lengthy document, then you should be looking forward to the new Spritz technology. Spritz Technology increases your reading speed drastically by changing the way you read text. This is done by eliminating the need for your eyes to move from word to word, or even around the page. In fact, there is no page! Spritz uses...

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TELUS Mobile Office Pays a visit to UNB

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest


On Monday, May 5th, you might have had a hard time finding a parking spot in front of the Science Library on UNB’s Fredericton campus. That’s because the TELUS Mobile Office  stopped by for a visit. The TELUS Mobile Office is a large bus equipped with the latest network and telecommunications devices and software to help promote growth in local businesses. Led by an expert TELUS Team,...

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Trying to save money on Groceries Your UCard can help

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


If you’re a student who is staying in Fredericton for the summer, you will want to know this. With a valid student UCard (UNB photo ID) you can receive a 10% discount at Superstore and Sobeys every Tuesday, all year long. This includes the summer even if you're taking a break from classes until the fall. Just flash your UCard with a valid sticker on Tuesdays and you will instantly save a few...

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UNB Moves to a New Mobile Service Provider

ITS

Posted: May 7, 2014 5:00:00 AM ADT

Category: General Interest


ITS is pleased to announce that TELUS is now UNB's official provider of wireless telecommunication devices and data services for the next three years. TELUS is bringing many features for Faculty and Staff to take advantage of, including: Unlimited National Calling Unlimited Text Messaging (Includes Picture and Video) Voicemail Caller ID Conference Calling Call Waiting Call...

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Do it yourself with Instructables

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Want to learn how to make a laser? How to make banana bread? Make a survival kit? Build a Bluetooth speaker? At one time or another, most of us have wanted to create something with our own hands rather than buy it from a store.  But where do you go when you need to learn how to make that contraption or gadget? Instructables.com is a site that is perfect for the Do-it-yourselfer.  It has...

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Expand on your Learning

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Do you have a passion for learning and want to take some courses from the world’s top universities? Then you should check out Coursera.org. Coursera brings a premiere education to the masses online.  Partnering with over 100 of the top universities worldwide, Coursera offers courses on everything from linear circuits to computational investing to Hebrew. Coursera allows you to learn on your own...

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Get a great night s sleep with F Lux

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


We rely on our computer for so many things: our main communication tool, our main source of news and increasingly, our source of television. But what does all this screen time mean? Well unfortunately for many people, it means either lying in bed wide awake long after we should be asleep or suffering from debilitating headaches.  So what’s the cause? Our monitors emit something call blue...

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Imaging Print Services is now named Print Services

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: General Interest, IT Announcements


UNB Imaging and Print Services has been re-named to Print Services. Even though their name has changed they continue to offer quality products for your printing needs. Whether you need photocopying, posters, booklets, lamination, thesis binding and more – Print Services has you covered. Keep an eye out over future weeks for specials on their most popular services. Check out the new Print...

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Management Briefing - Print Services

ITS

Posted: April 30, 2014 5:00:00 AM ADT

Category: Management Briefings


Background ITS’s Imaging and Print Services unit has fully consolidated operations into its Marshall d’Avray location, offering professional print shop capabilities and services to the entire university. In recognition of this leaner, more focused approach to meeting UNB printing needs, the unit will henceforth be called Print Services, but will continue to produce high quality printed...

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Add productive time to your day using Pushbullet

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


According to a new study, cellphone users check their phone 150 times per day – that’s once every 6.5 minutes you’re awake! But that’s not even the worst part. Most of the time we check our phones we haven’t even received any new notifications. So how can you focus a little more on your work and a little less on obsessively checking your smartphone? By using Pushbullet. Pushbullet delivers all...

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Free Movies Online With Crackle

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


These days, most TV shows are available to be streamed for free on the network’s website a day or two after the program is shown on live TV. But what about movies? Unfortunately, there are not many movies available online legally without a Netflix subscription. So how can the movie fanatic still get a great theatrical experience without a paid subscription? With Crackle.com. Crackle is a free...

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Get off on the right foot with your studies this summer with iStudiez Pro

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Want to achieve better marks while in intersession this summer? It has been proven that one of the biggest keys to a student’s success in school is organization, but between all the essays, midterms and assignments it’s often hard to keep track of everything you have on the go. That’s where iStudiez Pro can help. iStudiez Pro allows you to track everything to do with school in one place – your...

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Virus Protection for your Android

ITS

Posted: April 23, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Did you know virus protection is just as important for your Android as it is for your laptop or desktop? Just like with your computer, Smartphone viruses and malware have the ability to take over your device and steal all your private information if you’re not careful. So how can you keep your Android and all your personal information safe? AVG Mobile’s AntiVirus Security is an App for Androids...

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Happy Studying UNB students

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Congratulations students, on completing another semester of classes at UNB! Just think, only a few more exams to go until a well-deserved break. If studying is getting to you, take a walk outside and welcome in the new spring weather.  If you’re not in the mood for a stroll, keep your brain sharp by trying out dual-n-back, a memory game that has been proven to increase your fluid intelligence...

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Hunt for Easter Eggs Online with Google

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Everybody loves online Easter Eggs and Google is no exception. Although typically known for changing their logo in honour of different events or occasions, Google has also been known to fill their pages with Easter Eggs.  Here are a few of our favourites: 1) Ever dreamt about touring the world from the sky? Now you can with Google Earth.  All you have to do is press Ctrl + Alt + A and your...

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Microsoft Office goes Mobile

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Ever wish you could pack all the functionality and resources provided by Microsoft Office into a package that is smaller than your laptop or desktop computer? Great news! Now you can thanks to Microsoft Office Mobile. Microsoft Office mobile lets you do everything with Office that you would from your computer at home or at work, all on your Smartphone or Tablet. Whether it’s writing an essay...

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Never lose touch with your team with Fleep

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


In today’s busy work environment, clear communication isn’t just an advantage, it’s a requirement.  Between continual group emails, instant messaging and meetings however, sometimes it can be a tradeoff between being up to date with your team or getting work done. That is, until Fleep. Fleep is a communication app that helps you and your colleagues always stay on the same page.  Formed by a...

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Organize your Email with Boomerang

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Since the beginning of the online revolution, email has been connecting business partners and friends from around the world. As useful as email can be however,  it can also easily get in the way of your productivity. That’s where Boomerang can help. Boomerang is an attachment for both Gmail and Outlook that helps you overcome some of the clutter of email, all while making sure that you never...

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Parking made easy with HotSpot

ITS

Posted: April 16, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Parking in downtown Fredericton can be frustrating, especially when it’s midday and you have to settle on a spot that isn’t close to your intended destination.  Even once you find a spot, you have to make the decision between filling the meter with all the coins you can find or just putting in a few and risking getting a parking ticket. Thanks to a former UNB Civil Engineering student, however,...

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5 Odd Questions Kim Washburn

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Name: Kim Washburn Job at ITS: As a Telecom Anaylst, I am responsible for configuring VoIP telephones, ordering new cellular devices and deactivating old ones, as well as Aliant centrex billing. I also serve at the ITS Procurement window accepting machines for repair and disposal, as well as returning fixed computers and software to their owners. Finally, I take care of early ordering of City...

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Keep your Flash Drive Safe

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


In the modern age of computing, we go to great lengths to keep our data safe and away from the eyes of others.  We install anti-virus software on our computers, use passwords for our smartphones and protect our wireless router from any would-be intruders.  So why is it that we don't protect our flash drives? Flash drives are one of the most convenient and portable pieces of modern technology,...

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Management Briefing - IT Procurement

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: Management Briefings


Background Every year ITS manages procurement of millions of dollars’ worth of computing goods and services essential to the teaching and research mission of the university. Everything from computers and related equipment like printers and monitors, to enterprise‐wide and individual software applications, to maintenance contracts, to services such as Internet connectivity and outside phone...

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Reconnect to your UNB network drives

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Faculty and staff, have you ever lost the mapping to your personal (H:) or departmental network drives? Sometimes switching between UNB’s wired and wireless networks can cause laptops to lose connection to the UNB network drives.  This could mean trouble if you’re about to give a presentation or lead a meeting that involves a file stored on the network. So how do you get your network drives...

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Vimeo - High-quality video sharing

ITS

Posted: April 9, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Looking for an alternative to YouTube for finding or sharing high-quality videos? YouTube is a great resource for videos about almost anything, but let’s face it, sometimes the high-quality content can get lost in the site’s endless clutter of homemade funny cat videos or videos of children coming home from the dentist. This is where Vimeo comes in handy. Vimeo is a more “professional” video...

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Master your Google Skills with A Google A Day

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Whether at work or home, we regularly rely on what's arguably the internet's biggest innovator - Google - to provide us with information we need on any given subject. Not only does Google give us answers to questions that range from simple mathematics to the meanings behind Shakespeare's plays, but it can also help us navigate the world and has many other functions. So how good are you at...

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Save time and money with a quick trick

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


What do you do with your computer at the end of the day? Most people do one of two things: shut it off or leave it running. So which is the best to do? Neither. According to PC World, a recent study done by iolo Labs concluded the best procedure is to put your PC in sleep mode. Why? By putting your computer in sleep mode rather than leaving it on all night, you will save about $2 per month in...

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Tricks to help you get started with Windows 8

ITS

Posted: April 2, 2014 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Just purchased a new Windows 8 laptop or tablet but aren’t familiar with the latest version of the Windows operating system? Here are a few tricks to help you get a feel for Windows 8:  1) Accessing your programs: Windows 8 involved the removal of one feature in previous versions of Windows that many people held near to their hearts, the Start menu.  No longer do you have to click in the bottom...

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Management Briefing - Faculty and Staff Directory

ITS

Posted: March 18, 2014 5:00:00 AM ADT

Category: Management Briefings


Background In 2012, ITS and the Communications and Marketing (C&M) unit decided to end production of a printed UNB phonebook. Key factors contributing to this decision included: End‐of‐life of the software system used to produce the printable file Significant personnel time required for acquiring and processing phonebook updates Emergence of alternative directory tools, including the...

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Get your new student ID s next week Campus re-card starts Monday March 17 for ALL Part-time and Full-time Students

ITS

Posted: March 12, 2014 5:00:00 AM ADT

Category: Our Community, IT Announcements, General Interest


Mark your calendars for Monday, March 17!  The new photo ID Card (now known as the UCard) will be available for pick-up to all part-time and full-time students at the UNB Card Office located in the SUB (room 106). It’s FREE to get your new UCard. Just bring your old ID card with you to swap it for your new UCard. Why do I need a new card? Your new UCard contains new contactless technology not...

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Stay on top with Wunderlist

ITS

Posted: March 12, 2014 5:00:00 AM ADT

Category: Tips and Tricks, IT Announcements, General Interest


Do the piles of work on your desk seem to continually grow without any hope of shrinking? Maybe it’s time to give Wunderlist a try. Wunderlist is a to-do list program that lets you sync your lists between all your devices  so they’re always up to date. The program lets you assign deadlines to tasks as well as record the status and mark tasks as important. It also lets you share your to-do lists...

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Students Download Microsoft Office for FREE for your Mac or PC

ITS

Posted: March 12, 2014 5:00:00 AM ADT

Category: Our Community, IT Announcements, General Interest


Did you know all UNB students (part-time and full-time) can now download full versions of Word, Excel, PowerPoint, OneNote and more for your personal computer for FREE?  Whether you’re a part-time, full-time, undergraduate or graduate student, you can get the latest version of MS Office for your PC or Mac right from your UNB email.   Learn how. 

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A shortcut for your desktop

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Need some help getting back to your desktop? In today’s busy and multitasking workplace, we often have all kinds of windows open on our computer at once– from Internet Explorer to Photoshop, sometimes as many as 10 different windows! But what do you do if you want to get back to your desktop quickly and easily? Windows 7 has two handy little features to help you out. Notice that little...

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Get more done with the help of an Owl

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Do you find yourself getting sidetracked online? The internet is filled with distractions at every turn, and it can be a battle for a lot of students to get any studying done with a laptop in hand. Fortunately Productivity Owl can help make sure you’re always on task and focused. Productivity Owl is a program available for Google Chrome that monitors the webpages you’re accessing to make sure...

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Train your brain

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


What’s the most important part of your body to exercise? Walking through most gyms, you’d think it was either your chest or your arms. Contrary to popular belief, however, it’s most important to exercise your brain. A sharp brain helps you work faster and harder, and helps you make better and quicker decisions. So where exactly can you go for exercises to keep your noggin in shape? Try...

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Wouldn t it be great to accomplish all the goals you set for yourself

ITS

Posted: February 26, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Whether your goals are it’s work, health, financial or spiritually related, getting started on a goal can be a challenge, and following it through to the end can be even more difficult. So how can you make sure you stay focused while working towards your goal? With a little help from Lift – Daily Motivation. Lift is basically a personal life coach in your pocket.  It keeps you focused by giving...

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Access the Internet Worldwide with eduroam

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Do you know how to get connected while you’re travelling abroad? In this day and age, Internet is more than a luxury to students, faculty and staff, it’s a necessity. Whether you’re in Africa, South America, Asia-Pacific, Europe, the U.S. or somewhere else in Canada studying, recruiting players for your team, or travelling for conferences, eduroam allows you to connect to the internet at any...

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Google Keep all your sticky notes in one place

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Using sticky notes for reminders is very helpful. You can stick them wherever is most convenient for you - on your fridge, your monitor or even in your car. One problem with sticky notes though, is that they are easily lost and frequently become unstuck. So how can you keep your reminders organized and in a handy location without losing them? With Google Keep. Google Keep allows you to have all...

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Organizing your PC as easy as 1 2 3

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Computers are a lot like desks – a little bit of work can make them very cluttered. Just like a messy desk, a cluttered computer can make it difficult to get work done productively and efficiently. Spending a few minutes now on organization can save you hours in the long run, so what can you do to organize your computer? #1. Create folders – Folders allow you to organize all of your relevant...

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Protect your smartphone with a backup

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Nowadays, our smartphones are like a second computer.  We use them to store our personal identification information, our banking information and phone numbers of all our contacts.  We invest countless hours downloading the apps we want, setting high scores in games and setting our phone up just the way we like it. At any moment, however, all of this time, effort and data could disappear.  Your...

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Wake up on time every morning with Wakerupper

ITS

Posted: February 19, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Being on time is always important but especially on certain occasions. Doctors appointments, meetings and important calls just can’t be missed and sometimes an alarm clock just can’t be trusted. That’s when you need a wakeup call!  Wakerupper has you covered. Just like at a hotel, Wakerupper is a free service that will call you to ensure you’re up on time for the day’s tasks. Simply go to...

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Management Briefing - Mobility Policy and Process

ITS

Posted: February 13, 2014 4:00:00 AM AST

Category: Management Briefings


New UNB mobility policy and procurement processes on the way Issue UNB spends over $400,000 per year supplying cell phones, smartphones, and other devices to staff and faculty. Most of this is spent on recurring and usage charges that can vary wildly from month to month. Some (about $33,000) is paid to reimburse individuals for use of their personal devices. UNB’s current mobility...

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A low-cost online library

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Checked the library for a book you’re looking for and it’s not available? Want to stop paying the high cost of paperbacks and hard-covers at your local bookstore? Then Scribd just might be for you. According to their website, Scribd is the world’s largest library with more than 40 million books and documents. With a library that doubles almost every year, almost any book you can think of from...

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Management Briefing - ITS Strategy Update Part 2

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: Management Briefings


Management Briefing – ITS Strategy Update Part 2: 2014 Preview Exceptional student experience – the momentum continues Several exciting projects devoted to enhancing student computing experience at UNB are underway. For example, students will soon no longer have to use a campus lab or ask permission to install certain software application packages on their own computers. Application...

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Manage your UNB files from your personal device with myFiles

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Looking for an easier way to manage your work files from your personal computer? Look no further than myFiles. myFiles allows you to easily access your (H:/) drive and shared departmental drives from your personal devices from anywhere you have access to the web. To access myFiles, simply log in to your myUNB Portal and select myFiles from the Quick Launch Menu. From there, you can download or...

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UNB s VPN Client gets Promoted to Junos Pulse

ITS

Posted: February 12, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Do you work from home and use UNB’s VPN (Virtual Private Network) to access your secure IT services and files saved on your personal (H:) or departmental network drives? Earlier this morning, ITS upgraded UNB’s VPN client to a new solution available for free to UNB faculty, staff and students for both Mac and Windows computers. This new client is not only faster with increased security and...

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Management Briefing - ITS Strategy Update Part 1

ITS

Posted: February 7, 2014 4:00:00 AM AST

Category: Management Briefings


Management Briefing – ITS Strategy Update Part 1: 2013 in Review Introduction ITS’ strategic plan was revised by stakeholders and approved by UMC early last year, and UNB’s first‐ever mobility strategy was also launched. Progress towards our objectives has been steady, with several key projects completed and new ones started. This is the first of 2 briefings on UNB’s IT strategy, and looks...

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5 Odd Questions with Scott Chamberlain

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: Our Community, General Interest


What do you do at ITS? I'm one of the Senior Project Managers. The Senior Project Manager manages medium to large Information and Communication Technology (ICT) projects that directly contribute to operational efficiency and the achievement of UNB enterprise and departmental missions. 1. Name one interesting thing about you - For over 2 years I studied Chemical Engineering before finally...

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An easier way to convert and store files

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


One of the most common yet frustrating processes when creating or using files can be converting them to another file format. Whether it be converting from Word to Excel, PDF to Word, Excel to Word, PDF to PowerPoint or almost any other combination under the sun, it seems the process rarely happens without some kind of complication. That is, until Cometdocs. Cometdocs is a cloud storage client...

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How to Reset your UNB Password

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks, IT Announcements


With all the passwords we have to memorize these days, it’s easy for us to forget them. Do you know what to do if you forget your UNB password? First things first, you will either need to use a personal device or a kiosk computer (computer that does not require your UNB login details) such as those located in the Harriet Irving Library to reset your UNB password. Then it’s just a matter of...

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Read like a US President

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Want to get through the reading for your next class in a matter of minutes rather than hours? One of the most monotonous things about university can be the incredible amount of reading that has to be done. It’s not uncommon to have to read 75, 1000 or even 150 pages from your textbook before your next class! And that’s even on top of all the other readings you have to do for your other...

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Warning Signs that should put your Phishing Radar on High Alert

ITS

Posted: February 5, 2014 4:00:00 AM AST

Category: General Interest, IT Announcements


Have you ever received an email claiming to come from UNB and asking for your personal information that seemed a little ‘off’ somehow? Phishing emails try to be clever by claiming to come from a trustworthy source, like UNB or your bank, but they almost always contain a few bits and pieces that expose them for what they really are - trash. A few warning signs of a phishing email to look out...

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Accessing your PC from your Smartphone

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Need to access an important document while on the go? Some documents are too large to carry on your smartphone and a lot of programs made for the PC do not have a smartphone equivalent. A new app from Microsoft solves this dilemma. Microsoft Remote Desktop allows you to completely control your computer while on the go. Whether you want to watch your favourite movie or get your files organized...

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Checkout51 - Because Every Dollar Counts

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


In today’s economy it seems like everything is getting more expensive – from movie tickets to cat food to toilet paper. One place that seems to be particularly affected by this trend is the grocery store. Thanks to Checkout 51 however, the prices you’ll pay at Sobeys or Superstore won’t seem quite so scary. Checkout 51 essentially pays you to go grocery shopping. To get started, check the app...

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The poll results are in UNB pleased with the latest computer lab upgrades

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest, Projects, IT Announcements


Notice anything different in the computer labs this year? Last summer, ITS undertook a project to upgrade all the general computer labs on UNB’s campuses to Windows 7. We recently polled faculty, staff and students asking your opinion of the changes, and of the 1557 of you who use the labs and voted, over 1400 said you noticed an improvement. Click here to see the full poll results.

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What to do when your UNB device is stolen

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest, IT Announcements


If your UNB owned phone, tablet or laptop computer is stolen, whether on campus, from your vehicle or at home, here are the steps you should take immediately after to help. What to do after an incident Contact your local police department to let them know of the theft. If they can attend and take a statement, that would be helpful. Make sure to get a card with the officer's name and the file...

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Wolfram Alpha - A New Way to Learn

ITS

Posted: January 29, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Where do you go when you have a question? Google is the go-to for most people, but even Google can’t always answer some of the more complex math problems. And when Google does know the answer, it doesn’t show you the steps it took to solve the equation, which isn’t overly useful if you’re trying to figure out how to solve the question yourself. So where else can you go if you’re looking for a...

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A new way to use Twitter

ITS

Posted: January 16, 2014 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Plume is an app that allows you all the features of Twitter but with some added bonuses. Don’t want to see advertisements from promoted tweets? Simply hide their tweets. Don’t want to see spam from the parody and other non-human accounts you follow? Plume gives you the option to block tweets containing certain words. Those with Android phones also get to enjoy the feature of being able to...

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Increase your productivity in 2 minutes

ITS

Posted: January 16, 2014 4:00:00 AM AST

Category: Tips and Tricks


Want to get more work done in a day? Sometimes the best way to add to your productivity is by doing nothing at all. In our fast paced world, constant stimulation by cellphones, emails and social networks are productivity killers. We constantly are thinking about what we have to do next or who we have to respond to rather than focusing on the task at hand. Donothingfor2minutes.com is a website...

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What the World Googled in 2013

ITS

Posted: January 16, 2014 4:00:00 AM AST

Category:


The Toronto Maple Leafs, Rob Ford, Breaking Bad and Outlook. What do they all have in common? They were all top searches in Canada within their respective categories in last year’s Google Zeitgeist. Every year, Google compiles lists of top searches from all kinds of categories for Google sites around the world. Click here, to see what the world spent 2013 searching for.

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5 Odd Questions with Melissa Hannah

ITS

Posted: January 8, 2014 4:00:00 AM AST

Category: General Interest


What do you do at ITS? I like to think of myself as a technical translator. When informing the UNB community about new and existing IT services, I try to translate all of the detailed technical information I get from ITS staff into easily understood and not-so-technical terms. 1. If you could choose to stay one age forever, what age would it be? - The age I am now…and I'm not telling what that...

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Christmas is over and the New Year is here

ITS

Posted: January 8, 2014 4:00:00 AM AST

Category:


Whether you are a new or returning student, faculty or staff member, we wish you a Happy New Year and look forward to keeping you up to date with all the tech news from UNB and tips and tricks for your computer and mobile devices. Here are a few quick reminders or introduction about some of the many handy resources from ITS. Printing: You now need to add money to your UCard Cash account to...

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Google Voice - Stay goodbye to long distance fees

ITS

Posted: January 8, 2014 4:00:00 AM AST

Category: General Interest, Tips and Tricks


For many people, having friends and family that live around the world is part of our modern world. Not only is it hard to connect with these people because of time differences, it can also be very expensive but Google has an app to put an end to the long distance charges. Google Voice allows you to call any number in any country for free. That’s right, we said FREE. Want to know how to get...

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