tidBiTS
Informs and engages the UNB community on IT developments and news

Avoid Unwanted Calls

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category:


Whether it’s to sell you insurance, offer you a new credit card or tell you that you just won a free Caribbean cruise, telemarketers don’t stop calling. Not only that, they always seem to contact you at the most inopportune times, like while you’re eating or sleeping. Fortunately you can put an end to the constant phone calls with the help of Mr. Number Blocker. Mr. Number Blocker is an app...

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Happy Holidays from ITS

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Whether you’re planning on spending the holidays next to a warm, toasty fire or you’re heading south to lay on a beach under the bright sun, ITS would like to wish you a happy holidays and safe travels. Just like you, tidBiTS is also taking a holiday but will be back in the New Year with the latest UNB IT news as well as tips and tricks for all the new gadgets you received over the break. From...

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The importance of HTML headings

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category: General Interest, Design Desk


When designing a webpage, most put plenty of attention on the content to make it stand out and accessible to all. One important component to this that many people over look, however, are HTML headings. HTML headings not only help your webpages stand out more but also help readers and those with visual impairment better understand your website. The next time you’re designing a webpage, keep the...

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Travel Help for the Holidays

ITS

Posted: December 18, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Three things are synonymous with the holidays – family, weight gain and travel. Now, while we can't give you any diet tips or advice for dealing with your creepy Uncle Louie, we can suggest you check out a very handy app for those who plan on traveling by air. FlightTrack is an app that helps resolve a lot of the headaches associated with air travel. FlightTrack helps you navigate an unfamiliar...

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5 Odd Questions with Adam Baker

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


What do you do at ITS? It's probably easier to list what I don't do at ITS, but I'll make an attempt: I'm primarily responsible for operations of our Linux based servers including infrastructure related to UNB's web presence. I also maintain and support various web applications, do software development, deal with parts of the email system and write documentation. I also get to play a role in...

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Announcing myPrint Easy printing from your own devices on-campus

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Students - Want to print directly from your personal computer on campus but don’t have your own printer? myPrint lets you easily print from your personal devices to any lab printer on campus. Accessed through your myUNB Portal Quick Launch menu, you can use myPrint to upload and print documents, print web pages, or even install a lab printer on your device so you can print directly from the...

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Happy Last Day of Classes UNB

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Congratulations to all students on completing yet another semester at UNB. Classes are over and the holidays are just around the corner! For some of you, this may be your last semester; others, your first. But what is one thing most of you have in common? You guessed it. Exams. Don’t trade your textbooks in for Christmas cookies just yet, now it’s time to study. Click here to view some previous...

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Keep Your Passwords Safe

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Worried about the integrity of your information online after hearing about yet another large corporation who has had their servers hacked? One of the best and easiest ways to stay protected from theft online is by using a different password for each website you log in to. The problem for many people, however, is that they either make their password too easy to guess or so complex that they...

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New CRTC Cellphone Regulations worth cheering for

ITS

Posted: December 4, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


There is an old saying that says there are only two things certain in life, death and taxes. In reality there are three things certain in life: death, taxes and extra fees associated with owning a smartphone that you didn’t account for. However, thanks to new regulations from the Canadian Radio-television and Telecommunications Commission (CRTC), those fees are now no longer unlimited. Have you...

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Everything You Need in One Place

ITS

Posted: November 27, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Tired of worrying about where your tickets and gift cards are? Passbook, one of the many great apps included in Apple’s iOS 7, can help. Passbook helps you keep all of your gift cards, plane tickets and movie passes in the most convenient of places – right inside your iPhone. You can receive the passes through scanned QR-Codes, email and text messages, the Safari web browser and more. To learn...

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New myUNB News helps students faculty and staff stay informed

ITS

Posted: November 27, 2013 4:00:00 AM AST

Category: General Interest


Over the summer, Information Technology Services and Communications and Marketing developed a replacement for UNB's previous email based electronic newsletter system for students, faculty and staff. The new system, called myUNB News, allows students, faculty and staff to get the latest notices via the myUNB Portal, through opt-in email subscriptions, three blogs and the UNB App for...

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UNB s Mobile Device Usage Stats

ITS

Posted: November 27, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


When it comes to mobile device usage on UNB Fredericton's wireless network, Apple is king. Apple devices account for more than half (56%) of all wireless devices connecting to the new myUNB WiFi network, with Windows computers and Android phones and tablets tied at second place at 17% each. The Apple iPhone alone accounted for one in four devices on our wireless network while Android phones and...

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Increase in attempts to steal Apple IDs

ITS

Posted: November 22, 2013 4:00:00 AM AST

Category: General Interest


UNB's IT Security Team has noticed increasingly sophisticated attempts by online criminals to steal Apple ID information. Recent phishing e-mails have contained links to sites that have been designed to look nearly identical to the normal Apple website. Apple IDs can be used to gain access to personal information and stored credit card information that is used for purchases through the iTunes...

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A Personal Assistant in Your Pocket

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Ever wish you could have your own personal assistant? Thanks to Google, now you can. Google Now helps you navigate your day from the moment you wake up – it lists all your scheduled items for the day, shows you the traffic for your commute, Now gives you your Gmail Cards (reservations, flight bookings, etc.), and will even show you if your favorite TV show is on or if your favorite baseball...

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Did ITS meet your needs

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: General Interest, IT Announcements


The results are in and ITS has already resolved many of the issues you identified in a recent IT survey distributed to UNB faculty, staff and students. Want a quick look at our progress? Take a peek at the IT survey infographic.  It shows you the top issues identified by each UNB group and how many we have resolved. Don’t wait for our next survey to share your thoughts; your feedback is always...

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Save time and effort with Windows 7

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


According to our latest stats, Windows 7 is the most used operating system here on campus. But did you know that Microsoft has packed Windows 7 full of little features that can save you time and headaches on an almost daily basis? BrainStorm Inc, a website designed to help users discover and better use software, has made videos available showing three very convenient features within Windows 7....

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Warning to Adobe Users following breach of 36 million accounts

ITS

Posted: November 20, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Last month Adobe Systems suffered a breach of its systems resulting in the compromise of over 36 million user accounts. Individual affected users should have received an alert e-mail from Adobe, however many people may have had these e-mails land in their spam or junk folders. It is important that if you did have an account with Adobe that you reset your password. Most importantly, if you used...

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Cryptolocker Ransomeware

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: General Interest, IT Announcements


The Canadian Cyber Incident Response Centre (CCIRC) and the Canadian Colleges and Universities Chief Information Officers (CUCCIO) IT Security Managers Group have issued renewed warnings about the Cryptolocker Ransomeware following several incidents at Canadian universities. Cryptolocker is a form of malicious software (malware) that can encrypt files stored on an infected computer, an attached...

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Edit your photos on the go with Adobe Photoshop Touch

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Adobe Photoshop is used by millions of people around the world to improve pictures of models, nature and animals, but typically it’s only ever been available on your laptop or desktop. What if we told you now you can edit pictures with Photoshop right on the device you took them with? Adobe now offers Photoshop Touch, a Photoshop app available on iOS devices. With the app you can crop pictures,...

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Latest Operating System Stats at UNB

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: Tips and Tricks


No matter where you are on campus, whether it be the SUB, the HIL or any of the cafés, you’re usually surrounded by a sea of laptops, of different colours, makes and models. But have you ever wondered which operating system is the most popular at UNB ? In the classic battle of Windows vs. Mac, UNB has a clear winner. Throughout the past month at UNB, Windows has been the operating system of...

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The UCard App is Here

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


In the line at Booster Juice at the SUB and realize you need to put more money on your UCard before you can get your beloved Strawberry Sunshine smoothie. You better get out your smartphone, the UCard app is here! The new app was just launched for both Apple and Android devices and is named “Transact by Blackboard”. The app lets you: - Check your UCard balances- Check your transaction history-...

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What if we told you Goggles can serve a purpose other than swimming

ITS

Posted: November 13, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Google Goggles is an app available for Android and within the iOS Google app that gives you a new perspective on the world around you. See a painting and want to know the artist? A new car and want to learn the model? A statue and want to learn the history behind it? Just open Google Goggles, point your camera at the object in question and within a matter of seconds, Google searches its...

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Management Briefing - Cloud Computing at UNB

ITS

Posted: November 8, 2013 4:00:00 AM AST

Category: Management Briefings


Background Cloud computing refers to software applications and computing services that are hosted outside of UNB, and accessed via the Internet or the national research and education network. People are very familiar with free cloud services like Gmail; one merely fills out a simple form and presto!, an email account, accessible from just about everywhere, is created. This is really the...

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Possible Delay in IT Repairs until November 15

ITS

Posted: November 7, 2013 4:00:00 AM AST

Category: IT Announcements


ITS Hardware Support and Repair Services will be running on reduced capacity until November 15. This may cause delays in IT repairs. If you have any questions, please contact the ITS Help Desk.

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5 Odd Questions with Cheryl Jacobs

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: General Interest


What is your role at ITS? I am a Business Analyst and sometimes Project Manager. A Business Analyst works with the UNB business and academic units to refine their business processes and/or requirements as they pertain to Information Technology. We function as IT “translators” when a unit needs a new application or just needs to use technology smarter. 1. If the 7-11 is open 24 hours a day, 365...

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Get a Good Night s Rest With The Help of Your iPhone

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


If you’re like most people, you wake up every morning exhausted and drag yourself to the coffee maker. It’s a feeling none of us like to experience. So what if there were an app that could help you get a good night’s sleep? Sleep Cycle is an iPhone app that tracks your sleep habits then wakes you up during your lightest sleep phase so you feel as well rested as possible. You simply enter the...

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Is Your Wallet Chock-Full of Customer Loyalty Cards

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


It seems like almost every store we walk in to these days offers us a new card to collect points or earn discounts. Most people forget to ever use the card and it sits at home in a pile of other cards, collecting dust on the back of a table. So what if there was something we carried everywhere that could be used to store a seemingly limitless number of cards... Key Ring is a brand new, free app...

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Mmm Booster Juice

ITS

Posted: November 6, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Great news, UNB! You will soon be able to get your fill of delicious fruit smoothies from the Booster Juice opening soon upstairs in the SUB on the Fredericton campus. But the good news doesn’t end there. The UNB Card Office is currently in talks with Booster Juice to allow you to use your UCard at their new SUB location. This means you’ll be able to purchase all those tasty smoothies using the...

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A New Development in Classic Technology

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


There has been one piece of technology that really hasn’t evolved much in the modern day – the watch.  That’s all starting to change. Many of the largest computer and internet companies are now developing smart watches. These watches are able to tell you the weather, take pictures, show smartphone notifications such as email or text, make phone calls and control your media. For more information...

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How to Type Hands-Free

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Do your hands and wrists get exhausted writing reports or papers day after day? Microsoft has a neat piece of software built in every Windows computer to help. Windows Speech Recognition allows you to control your computer, run programs and even write papers using your voice instead of your hands.  After a short set-up you’ll be able to write entire novels without touching a key. This handy...

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Last Year s Student Technology Fee Projects

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: IT Announcements, General Interest


If you’ve been paying attention to tidBiTS lately, you’ve probably read our recent article on the Student Technology Fee. But what does the Student Technology Fee get used for? The 2012 – 2013 Student Technology Fee was used to complete 25 projects, with many others still in progress. Some highlights include brand new computers in the Harriet Irving Library Learning Commons as well as the...

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Printing Spy-Style

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Not all information is meant to be shared, but sometimes it’s tough not to share when you’re printing in a public place. Secure printing is a little-known feature that lets you create a password for your print job so your document doesn’t actually print until you’ve entered your password at the printer. To secure print to a Ricoh copier, for example: Within your document, go to...

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The Return of BlackBerry Messenger

ITS

Posted: October 30, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


BBM is back! But on Android and iOS? BlackBerry Messenger (BBM) has always been known as the cream of the crop of instant messengers. Original it was only available on the BlackBerry but now you can use it to message friends and colleagues on any device, whether it’s a BlackBerry, Android, or iOS. Get the BBM app for free from Google Play and the App Store.

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IT Advisory - Do not install new LinkedIn Intro App on iOS devices

ITS

Posted: October 25, 2013 5:00:00 AM ADT

Category: IT Announcements, General Interest


The Information Technology Services Security Team is advising the UNB community not to install the new LinkedIn "Intro" App on any UNB-owned or personal Apple smartphones or tablets. This new app reconfigures iOS devices to route emails from the device through LinkedIn's servers. It does this by changing the security profile on devices, which LinkedIn or someone able to hack LinkedIn, could...

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Congratulations to UNB Grads of 2013

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: General Interest


It’s been 4 or 5 or maybe even 6 long years.  After many late nights, thousands of cups of coffee and perhaps even a few tears, they’ve finally reached their goal, and now it is time to celebrate.  ITS and tidBiTS would like to congratulate all the UNB 2013 grads who will be receiving their diplomas during this week’s Fall Convocations.  No matter how long your journey was getting here, your...

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Educational Transformation

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


With midterms right around the corner, most students are desperately studying to get every last bit of information in their heads. But what should you do if there are a few concepts that you don’t understand? Try checking out Khan Academy. Khan Academy is a free website with the mission of “providing a free world-class education from anywhere.” The site delivers beginner to advanced lessons in...

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Having Trouble Keeping Notes Organized Try OneNote

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Having all your notes in one place makes studying much easier and much more productive. Microsoft OneNote is a note-taking program you can use for both handwritten and typed notes. It lets you insert pictures and sound and even type anywhere on the page without restriction. To help keep you even more organized, OneNote allows you to create separate “notebooks” for your different classes and...

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Saving Personal Numbers on Your VoIP Phone

ITS

Posted: October 23, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Do you have a non-UNB phone number that you frequently call? If so, did you know you can save  your personal contacts on your VoIP phone? The "Personal Directory" feature on your VoIP phone allows you to manually add and save personal contacts. Although not enabled by default, this feature can easily be added by submitting a request to the ITS Help Desk with your phone number and contact...

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October is cyber-security awareness month

ITS

Posted: October 18, 2013 5:00:00 AM ADT

Category: IT Announcements, Tips and Tricks, General Interest


While October is probably best known for Halloween costumes, trick or treating and scary movies, there's another reason for students, faculty and staff to take notice of the month.It's also Cyber Security Awareness month in Canada and in countries around the world.Cyber Security is a growing area of concern for individuals, organizations, government and police. At the University of New...

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Change IT on Your Campus

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category: Projects, IT Announcements, General Interest


Every year, students pay a ‘Student Technology Fee’ along with their tuition and other fees. But what, exactly, is the Student Technology Fee and what is it used for? The Student Technology Fee is used to improve information technology for students throughout the Fredericton campus. In the fall, students are asked to submit their ideas for how IT can be improved. Once all the ideas have been...

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Create Pages with Visual Impact

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category: Design Desk


We've all heard the saying - a photo is worth a thousand words. But do you want a thousand good words or a thousand not-so-good words? That's the difference between a photo or image that's just thrown up onto a website and one that is carefully selected and edit. As part of the UNB web refresh, Information Technology Services (ITS) is working closely with Communications & Marketing to help...

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Have You Switched to myUNB WiFi Yet

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category:


If you haven’t made the move to myUNB WiFi yet, be sure to do it by October 23, when Wireless@UNB will be removed from the list of available UNB networks. UNB’s new wireless was launched early last week and many students, faculty, and staff have already made the switch and are seeing improvements in capacity, speed and coverage. Don’t wait until the last minute, connect to myUNB WiFi...

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Is the Movie Any Good

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Making plans for a movie night? Whether you’re planning a trip to the theatres with friends or watching a movie at home with that special someone, IMDB you want to know if it’s worth the hour and a half of your time. The best way to know how good a movie will be … IMBD. With the movie app you can see ratings, watch trailers, rate movies yourself, look up movie show times in local theatres and...

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You Were Definitely Heard

ITS

Posted: October 16, 2013 5:00:00 AM ADT

Category: General Interest, IT Announcements


Last year, ITS conducted a survey of students, faculty, staff and Level 1s about technology services on campus. We asked if you thought your IT services were either satisfactory or had potential for improvement, you gave us your feedback and we began to immediately implement changes in the top issue areas. Since compiling the survey data, we have diligently been working to make your IT services...

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5 Odd Questions with Mary-Lou Mowat

ITS

Posted: October 9, 2013 5:00:00 AM ADT

Category: General Interest


What do you do at ITS? My title is Senior Procurement Analyst.  I am responsible to ensure that the purchase of Computer systems & Accessories & Printers abide by the Purchasing Policy Act and maintain some of UNB’s site licenses. 1. What do you think is the best invention?  The Car 2. What is your favourite tradition? Annual Family Yard Sale 3. What is a food you can eat and never be tired...

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Data Debacles

ITS

Posted: October 9, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Ever get your cellphone bill and almost keel over in shock? If you’re like most smartphone owners, almost every month you end up paying $10 to $15 more than what is stated in your plan. This usually happens for one reason and one reason only – you use too much data. Whether you want to be constantly connected with your friends on Facebook, you pass time by watching funny cat videos on YouTube...

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Have You Made The Switch myUNB WiFi is Here

ITS

Posted: October 9, 2013 5:00:00 AM ADT

Category: General Interest, IT Announcements


myUNB WiFi replaces Wireless@UNB and is up to four times faster and has much better coverage throughout our campuses. For those who have yet to make the switch, Wireless@UNB will only be available until October 23. Learn how to switch to myUNB WiFi.  If you have any questions, contact the ITS Help Desk.

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The Wait is Almost Over Switch to UNB s New Wireless on Monday

ITS

Posted: October 3, 2013 5:00:00 AM ADT

Category: General Interest


This Monday you need to switch from Wireless@UNB to myUNB WiFi to fully experience UNB’s new and much improved wireless. What’s so exciting about this new wireless network? Earlier today the Brunswickan published an article with all the details. Check it out.

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It s Happened Again Another Toolbar Has Appeared

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


You just downloaded a great free program you found online. The next time you open your web browser, however, you realize that free software came with something you hadn’t bargained for… Yet another toolbar. These days, toolbars are included with a lot of free software you can download from the web. These toolbars are usually a form of spyware that intentionally direct you to a specific site and...

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Management Briefing - VOIP Project Update

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: Management Briefings


Background The Voice‐Over‐IP (VOIP) project on the Fredericton campus was recently completed well within budget and slightly ahead of schedule. Almost 2000 standard phone lines were decommissioned, and replaced with a UNB network‐based system, complete with new desksets. Since implementation, the new phone service has been trouble‐free (other than normal start‐up pains) and calls are...

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The App That Never Skips a Beat

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category:


A song comes on the radio and you start tapping your foot to the beat. It’s catchy and you get into it, but you have no idea what it’s called or who it’s by. Fortunately, Shazam is there to help. Shazam is an app that quickly tells you the song, artist and album information of any song as it’s playing so you can remember it for later. Just open the app while your mystery song is playing, tap...

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The Wait is Almost Over Switch to UNB s New Wireless on Monday

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: General Interest, IT Announcements


This Monday you need to switch from Wireless@UNB to myUNB WiFi to fully experience UNB’s new and much improved wireless. What’s so exciting about this new wireless network? Earlier today the Brunswickan published an article with all the details. Check it out.

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tidBiTS Asked You Answered - Favourite new features of iOS7

ITS

Posted: October 2, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


iOS 7 has been out for two weeks now – just long enough for us to learn the ins and outs of Apple’s newest operating system. We already showed you the drastic increase in UNB’s internet traffic on September 18th as many of you downloaded the upgrade, so we thought we would ask ITS staff and students to share a few of your favourite new features since then.  Here’s what you had to say: “Two of...

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Extra extra Read all about it in your myUNB News

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


Looking for the latest information on any upcoming changes to your UNB IT Services? myUNB news (located in your myUNB Portal) is your key to the latest news at UNB, from details on new IT services coming soon, to employment opportunities, to new student clubs and societies available to join and more. Wondering what’s happening around UNB? Check out myUNB News.

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Graphic Request Lingo

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: General Interest, Design Desk


Ever wonder what to label a request for a new image for your UNB website? There are many types of images used within the UNB website, such as a Billboard image, homepage story images, page banners, a carousel image, and images that fall under the side navigation ( sidenav large and small ) To make sure we all call image requests the exact same thing, refer to the images below. The next time you...

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How to disable your lost or stolen phone from afar

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


We’ve all had those moments of anxiety where we’ve thought “oh no, where is my phone?”. Luckily, most of the time it’s buried on our bed or desk, or sometimes right under us… literally. But for those unfortunate few whose fears are confirmed and your phone really is lost, there are steps you can take to help ease the pain. PC Magazine has identified some handy apps and websites that allow you...

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Quick UNB Phonebook Search with the UNB App

ITS

Posted: September 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Need to contact your professor for clarification on an assignment but don’t know their phone number or email address off the top of your head? Try the UNB App. It gives you easy and secure access to the UNB Phonebook so you can quickly search for any faculty, staff or student’s contact information while you’re on the go. From within the app, simply select “Phonebook” from the menu then do a...

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5 Odd Questions with Dwayne Brewer

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: Our Community


What do you do at ITS? I am an Account Administrator so I give and take away access. When I'm not wearing that hat I'm the level 1 technical support person for the Financial Services department. 1. Do you think the real Slim Shady will ever stand up?A little known fact is that the real slim shady is only 3 ft. tall. When Marshall Mathers first asked "Will the real Slim Shady please stand up?"...

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How to save your iPhone battery s life

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: Tips and Tricks


You’re a texting fiend, you spend your days playing games, or maybe you were just bored and your phone was there to keep you company. Whatever the reason, your iPhone battery won’t last all day if you use it constantly. But maybe you just aren’t willing to use it less. PCMAG.COM has a seven tips and tricks on how to get your battery to hold on a little longer. So the next time you’re bored and...

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Move to UNB s new improved wireless

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: General Interest


Did you know over the summer UNB’s wireless was replaced with brand new equipment and students, faculty and staff already see significant improvements in speed, capacity and coverage? There is one last step that YOU need to do to complete the move to the new environment. Beginning October 7 you need to switch your wireless connection from Wireless@UNB to myUNB WiFi. Learn more.

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Problems Printing the UNB website with Firefox

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: Tips and Tricks, Design Desk


With the latest version of Firefox (23.0.1), users have indicated that there was an issue when printing UNB webpages. When you go to print (File>Print), there is an option selected that must be turned off, the "Ignore Scaling and Shrink to Fit Page Width" should be un-selected (by default it is turn on). Click on the check mark to un-select it (there should be NO check mark). You only have to...

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UNB sees Internet traffic tsunami from iOS 7 downloads

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: General Interest


It didn't take long for Apple Inc.'s latest mobile operating system to make waves at UNB on Wednesday afternoon.Shortly after its release, Internet traffic on the Fredericton campus surged as users downloaded the much-anticipated update to iOS, version 7. The hefty file weighed in at over 750 megs and put our Aliant High-Speed Internet connection to the test with our network hitting over 746...

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Welcome back

ITS

Posted: September 20, 2013 5:00:00 AM ADT

Category: General Interest


Can you believe summer is over and we’re halfway through September? It’s crazy! We've made a list of some of the main things you need to know to get you through the year. Printing: You now need to add money to your UCard Cash account to print at UNB? Here’s how it’s done! ITS Help Desk: Have questions about your computer or technology in general? Feel free to stop by the ITS Help Desk located...

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Management Briefing - UCard Much more than an ID card

ITS

Posted: September 12, 2013 5:00:00 AM ADT

Category: Management Briefings


Background Many universities throughout Canada, the US, and the rest of the world have long deployed sophisticated card technologies that are much more than mere identification systems. In fact, a lot of schools have completely eliminated the need for traditional door keys, cash transactions, and separate ID by combining these and other features into a single, flexible card system providing...

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Student Computer Lab and Printing Changes What s different and what you need to know

ITS

Posted: September 12, 2013 5:00:00 AM ADT

Category: Projects, General Interest


You may notice it takes a bit more time than usual the first time you log in to a lab computer. The good news, future logins will not take as long. Why, the long login? The longer initial login time is because your student computer lab environment was upgraded and the first time you log in, it is setting up your new workstation. Here are the details. This summer, Information Technology Services...

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UNB Email Upgrade Affecting Students Alumni and Retirees

ITS

Posted: September 6, 2013 5:00:00 AM ADT

Category: General Interest


***************** UPDATE: Before making any changes to your devices make sure your email has stopped working. There is a chance for those using Android and iOS smartphones and tablets that your email server details change automatically. This means your UNB email will continue to work as normal and no action is required by you.  ITS is currently testing this and will update this information once...

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Management Briefing - Summer IT Projects Completed

ITS

Posted: August 23, 2013 5:00:00 AM ADT

Category: Management Briefings


ITS Briefing Note – What we did during our summer vacation… As we approach the end of summer, and the beginning of a new academic term, I thought it a good time to update you on some of the key projects ITS has worked hard to complete, in anticipation of the renewed hustle and bustle just around the corner: Wireless network Replacement of the old wireless network with a higher‐speed (x4),...

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The top apps for any device

ITS

Posted: August 7, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Not every app is available for every smart phone, tablet or device. Some apps available for the IPhone may not be available for Blackberries. Luckily PC Magazine compiled a list of the must-have apps for your gadgets and organized them based on your operating system. Apple, Windows, Blackberry and Android users can now look to one place for their smartphone and tablet needs. Looking for a game...

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UNB can help you build your resume

ITS

Posted: August 7, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


No matter how much experience you have, or how talented you are, if your resume isn’t in order you may not get the interview for the job you really wanted. A resume says a lot about a person, and UNB wants to help you have the best resume possible. Optimal 2.0 is a resume building website available to UNB students to help you create a professional resume and cover letter. It also helps you...

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An app for apes

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


The old saying “so easy a monkey could do it” is taking on a new meaning. Apps for Apes is a non-profit organization allowing apes to play around with IPads to make music, play games, and even communicate. Check it out. Who knows, maybe the monkeys are saying “the iPad is so easy a human could do it.”

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Big changes to student printing coming mid-August

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: myUNB Portal Project, General Interest, Our Community, Geek Speak


Students – How you pay for printing on-campus is changing. But don’t worry, we’re making it easier than ever. Beginning mid-August, you will have to deposit money on your UCard to print from lab or personal computers on-campus. What is your UCard? Your UCard is the recently renamed UNB Photo ID. So, if you have your UNB photo ID, you already have the UCard. Two easy ways add money to your...

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Did you know Google could do that

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


“I’ll Google it.” We’ve all said this more times than we can count when asked questions we don’t know the answer to. But did you know Google is helpful for more than just answering “who was the Leaf’s latest draft pick?” It can show trends over time, studies and tips on how to grow a business, allows you to look at trends over time, and more. Google Tools can help you the next time you have a...

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Free texting and calling anywhere in the world

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Travelling to the States, Europe or Asia? Maybe you won’t be able to get to a computer as often as you’d like to check in with friends and family. Viber is a free app that allows you to use 3G/4G data or Wi-Fi to send text messages or make phone calls to other users; no matter where you’re travelling. The best part (besides saving an arm and a leg on long distance charges)? It works on all...

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Some tips to get you started with Windows 8

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Just picked up a brand new Windows 8 laptop for the start of classes in September? The Windows 8 environment may be a little different from what you’re used to, so here are some tips and tricks from PCMag to help get you started. Whether you’re used to an older version of Windows, or if you were a Mac user, these tips should help.

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The smart way to buy a smartphone

ITS

Posted: August 2, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Buying a phone may seem easy at the start, but once you get to the store it becomes a question of what you want to be able to do, colour, size, speed, data, roaming, etc. So which one should you choose? Engadget’s smartphone buyer’s guide lets you see all the newest and most popular phones of 2013 and what each can do for you. It also shows you the price of each phone depending on storage...

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Management Briefing - Web Refresh Project

ITS

Posted: July 29, 2013 5:00:00 AM ADT

Category: Management Briefings


Background UNB’s public website, www.unb.ca, is one of our most important information and communication tools, helping us reach external audiences such as prospective students, alumni, donors, community partners, and colleagues around the world. Several years ago a major effort was undertaken to completely revise and renew our website, and after tremendous efforts by designers, developers,...

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Beware of Scareware Scams

ITS

Posted: July 24, 2013 5:00:00 AM ADT

Category: General Interest


The Canadian Association of Chiefs of Police (CACP), the Royal Canadian Mounted Police (RCMP) and the Canadian Security Intelligence Servicer (CSIS) have recently learned that their names are being used in a computer scam. These warning messages claiming to be from the CACP, RCMP or CSIS tell the recipient to pay a “fine” so the computer can be “unlocked.” The message also claims that if the...

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Ever thine ever mine Evernote

ITS

Posted: July 24, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


An elephant for a logo is all too fitting for this App, as it remembers everything. Evernote can store notes taken in class or meetings, house photos, save words or passages from readings, help you with grocery lists, and more. It’s basically a second brain – you know, for those days where you can’t seem to remember just what it was you wanted to do. It can also save you a few dollars – it’s...

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New Wireless coming soon to UNB

ITS

Posted: July 24, 2013 5:00:00 AM ADT

Category: Geek Speak, Our Community, General Interest


Great news, UNB! This summer, UNB’s Wireless network equipment is being upgraded with new and improved technology that will make wireless on all UNB campuses better than ever. A collaborative effort between Information Services & Systems (ISS) in Saint John and Information Technology Services (ITS) in Fredericton, our teams are hard at work installing new wireless access points and controllers...

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A simple way to know when meeting rooms are available

ITS

Posted: July 23, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Faculty and Staff - Looking for a quick and easy way to know if a meeting room in your department is available? Thanks to your connectEd Outlook calendar, you can add resource calendars such as meeting rooms to your calendars menu so you can quickly know when rooms are booked or free.   Within Outlook: Open the Calendar view Right click My Calendars Select Add Calendar > From Room...

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Keeping up to date part 2

ITS

Posted: July 23, 2013 5:00:00 AM ADT

Category: General Interest, Our Community, Geek Speak


Earlier this month, tidBiTS shared why it’s important to keep your browser up-to-date. Now that you know the why, we thought we’d spill the beans on the when and how. It’s a little difficult to know exactly when to update your browser, as each one is different. Once your browser starts to lag or is unable to display website content properly it is probably time to update. But how? That’s the...

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Laughter 2 0

ITS

Posted: July 22, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


Okay, so technology can’t replace a good hardy chuckle .. but who says it can’t be the reason for one? Here is a look at a few ways technology can make us laugh       Now, who at university can't relate to this one?

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Samsung vs HTC

ITS

Posted: July 17, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Can’t quite decide between the Samsung Galaxy S4 or the HTC One? Unsure which one is best for you? Hopefully this video can shed some light on the situation and help you with your decision.

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The dreaded resume - it s easier than you think

ITS

Posted: July 17, 2013 5:00:00 AM ADT

Category: Our Community, General Interest


We’ve all been there … scrambling to apply for as many jobs as we can in the hopes of landing one. Each application the same - resume, cover letter and references. Uh, oh. Your resume is not up-to-date and well, it doesn’t exactly stand out from the rest. No worries, ResumeCompanion is here to make sure you have the best looking resume out there. Simply click “create my free resume” and follow...

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UNB Computer lab upgrades off to a flying start

ITS

Posted: July 17, 2013 5:00:00 AM ADT

Category: Our Community, Geek Speak, General Interest


  This summer, ITS will be visiting each Windows computer lab in Fredericton, Saint John, Bathurst and Moncton to upgrade the operating system, Office suite, and more. Since the kick-off of the upgrades, the following labs have already been migrated: IUC Forestry - NF010 IUC Forestry - NF013 Gillin Hall - GD117 McLeod House What’s so great about the new lab environment? Once a lab has been...

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We reduce we reuse we recycle

ITS

Posted: July 17, 2013 5:00:00 AM ADT

Category: Our Community, Geek Speak, General Interest


UNB’s colours are red and black, but did you know they’re also green? When you bring your old electronics down to the ITS repair shop, we make sure they’re properly disposed of and that it’s done in a safe way. Our partnership with E-Waste Solutions allows over 85% of UNB’s computer equipment to be recycled, keeping it out of the landfill. Check out everything ITS recycled during the month of...

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You spin me right round

ITS

Posted: July 17, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


*BEEP BEEP* … hit the snooze button … *BEEP BEEP* … hit the snooze button. Let’s be honest, this is most of us in the morning. SpinMe is an app that makes sure you are up, ready, fed and out the door when you’re supposed to be. To turn off the ever-so-calming ring of your alarm clock with the app you: Stand up Hold the screen with two thumbs Make a circle with your thumb two times … okay,...

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Afar and away

ITS

Posted: July 10, 2013 5:00:00 AM ADT

Category:


Finally taking that trip to Europe you’ve thought about for years? Maybe you’re just going to Maine for the weekend to do a little shopping. No matter where you’re going, Afar can show you what you need to know. After you download the app on your Smartphone or tablet, you can see the latest and greatest restaurants and bars in town, the best museums to visit, and all the main attractions. Who...

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Keeping up to date

ITS

Posted: July 10, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


We all keep up to date on the latest gossip, sports and news. But how many keep their web browser up to date? Here are a few reasons why you should update Google Chrome, Internet Explorer, Firefox, or whatever browser you may use, to the latest version: Security reasons: An updated browser means you will have the most up-to-date protection against online threats Those annoying times when a...

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Want to see UNBSJ Google Map it

ITS

Posted: July 10, 2013 5:00:00 AM ADT

Category: General Interest, Our Community, Geek Speak


Want to take a peek around the UNB Saint John campus but can’t find a drive there? No worries. The University of New Brunswick Saint John is now on Google Maps! Roam around campus while sitting behind your computer, and see what UNBSJ has to offer you. Ps - We highly recommend taking the 3D tour of campus … you’ll practically feel like you’re there.

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A Video Making app so easy even Tarzan could master it

ITS

Posted: July 3, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


What can you do with six seconds? Not a whole lot … until now. Vine is an app for Apple and Android devices that lets you record a six second, looping video you can instantly share with friends on Vine, Twitter and Facebook. To make a Vine all you have to do is press your finger to the screen of your device. How long you press on the screen is how long it will record. Hold for 6 seconds and...

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Gone forever or is it

ITS

Posted: July 3, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Did you know you can recover deleted mail from the Deleted Items folder in your UNB Outlook mailbox? No? Well, let us show you how! You have a whole two weeks to go back to your Deleted Items folder and recover an email you forgot you needed but accidentally deleted. Now, it changes depending on what program you are using. Using Outlook 2010: The ‘Recover Deleted Items’ is located on the Folder...

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ITS staff member by day Judo champ by night

ITS

Posted: July 3, 2013 5:00:00 AM ADT

Category: Our Community, General Interest


It seems like every week one of us is flying off to compete in yet another national championship Judo match … no? Oh, that must just be James McManus. When he’s not off being super-judo-man he is working here at ITS as a Client Support Analyst. The two-time gold medalist and Edmonton International Pan American silver medalist recently left for Vancouver, B.C. to compete in the 2013 Canadian...

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Using your Windows laptop with a projector a handy shortcut

ITS

Posted: July 3, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Your laptop is fired up and your presentation is ready to go, but you can’t figure out how to get the projector to work with your Windows computer. If you use Windows 7 or 8, you simply have to press the following two keys on your keyboard at the same time: Windows Key + P. Just hold down the Windows key then press the letter P to toggle through your four different options: Show Desktop only...

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ITS Getting Students Connected with Shad Valley International

ITS

Posted: June 27, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


For over a decade, ITS has been helping out with Shad Valley International, a month long summer program for grade 10, 11 and 12 students that takes place at 10 different campuses across the country, including our very own UNB in Fredericton. Geared towards students with an interest in science, math, engineering and entrepreneurship, Shad Valley brings together some of Canada’s brightest...

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ITS here-to-help-you desk

ITS

Posted: June 27, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


If your computer crashes, you get hit with a virus, or maybe you just don’t know how to connect to UNB’s wireless network, UNB’s IT Help Desks are here to help. Fredericton students, faculty and staff can come visit us in the Harriet Irving Library - Learning Commons or contact us at 453-5199 or helpdesk@unb.ca . Saint John students can stop by the Student Technology Centre on the first floor...

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5 odd questions with Jeremy Hollins

ITS

Posted: June 25, 2013 5:00:00 AM ADT

Category: Our Community, General Interest


1. Nintendo 64, or Xbox? Great, now I have the Lost Woods song from Ocarina of Time stuck in my head…2. What is a weird talent about yourself we may not know?When I type, I sound like Kenny Rogers...3. What is your favourite thing to do on a summer evening?On a warm summer evening, on a train bound for nowhere, met up with the Gambler, we were both too tired to sleep… (Now we're even for Lost...

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Professional Webpage Redirection Service at UNB

ITS

Posted: June 25, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Do you have a LinkedIn profile or professional page through UNB’s webpage hosting service? ITS has a webpage redirection service available to all UNB faculty, staff and students that lets you redirect your personal UNB web address (‘people.unb.ca/Name.Name’ where ‘Name.Name’ is your email name you set during account activation) to a professional webpage of your choosing, such as: -      An...

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5 Odd Questions with Blair Sawler

ITS

Posted: June 19, 2013 5:00:00 AM ADT

Category: Our Community, General Interest


  1. What would be the cutest outfit to dress up your cat/dog in? Hmmm, not sure, it'd be ironic to dress my dog up as a 90lb squirrel, since he chases them constantly! 2. Which emperor/leader would you want to meet? Living? None really, actually. 3. Hakuna Matata, or YOLO? Hakuna Matata for sure over YOLO. 4. What is the most used APP on your phone? Actually I don't even use my phone,...

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Bring the Office home

ITS

Posted: June 19, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Do you work at home a lot? Maybe you are home sick but have a pile of work to catch up on? UNB has a campus agreement with Microsoft offering Faculty and Staff a Microsoft Office license for a personal computer when using it to work from home. This agreement - called HUP (Home Use Program) - lets you purchase a home use license for $11.00, giving you access to the Office 2013 (Windows) or...

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Going going gone

ITS

Posted: June 19, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


No matter the situation, if you want to end your online-relationship with a social media site you need to know how. It’s interfering with your studies, or maybe it’s the constant barrage of messages ... maybe it keeps you up late at night and it’s just time to end things. Here’s how you can delete your account from the two biggest social media sites right now. We might as well start with the...

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Singer Hall 156 One of many computer labs to receive a facelift this summer

ITS

Posted: June 19, 2013 5:00:00 AM ADT

Category: General Interest


Throughout the summer while most students are away from UNB, ITS is hard at work making upgrades to many computer labs on campus so they’re ready for you with new and improved technology when you return in the fall. Many of these lab renewals are thanks to the Student Technology Fee, an annual fee paid by all UNBF students used to improve technology services on campus for student use. This...

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Cellular roaming saver plan check

ITS

Posted: June 18, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Bags packed, check. Toothbrush, check. Passport, check. Cell phone roaming plan … whoops! Don’t forget to get a cellular roaming saver plan the next time you’re leaving the country. You can leave your phone off or disable your roaming capabilities, but who wants to leave their phone off when they’re in, say, Spain? It’s easier to go to a roaming plan. Faculty and staff with a UNB-owned cell...

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Classic game of cat and mouse

ITS

Posted: June 18, 2013 5:00:00 AM ADT

Category: General Interest


It's a tale as old as time; the classic game of cat and mouse. This time, it's a little more modern. http://www.youtube.com/watch?v=58iH8FaLB1g&feature=related

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All of your bills organized in one app

ITS

Posted: June 13, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Rent, groceries, electricity, cable and internet … in other words, too many bills to keep track of. Wouldn’t it be great if you could put all of your financial income, and yes bills, into one place? Well, there’s an app for that. Mint.com lets you check all of your account balances, will warn you if you are over budget, and you can choose to set push-notifications alerting you to upcoming...

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Electronic Privacy

ITS

Posted: June 13, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


In a generation of technological progress we are able to carry a computer, calculator, mailbox, camera and even a bank in our pocket. All this is possible through our Smart Phones. But are we being smart with our phones? There are a few simple steps to follow to protect your IPhone: Go to settings Hit Privacy Choose your application Turn privacy on or off (depending on your preference) If...

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For the dad who has everything

ITS

Posted: June 13, 2013 5:00:00 AM ADT

Category: Geek Speak, Our Community, General Interest


Father’s Day is right around the corner, and we wanted to let you know a few gadgets dear old dad may be wanting. Who better to ask than a dad? So we asked a few around the ITS office what latest piece of technology they had their eye on. The first gadget was Apple TV. Not only can you watch your favourite shows, movies or games in 1080p HD, but you can also get access to Netflix, Youtube,...

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Now you see me now you don t

ITS

Posted: June 13, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Let’s be honest, we’ve all sent a photo of ourselves to friends where we look, let’s say, less than desirable. Or maybe we didn’t send any because we didn’t want our friends to have an embarrassing photo of ourselves they can use against us later. If only there was an app that allowed you to send a photo or video and after a one to 10 second duration it self-destructs … oh wait, there...

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The extra touch

ITS

Posted: June 13, 2013 5:00:00 AM ADT

Category: General Interest, Geek Speak


Click ... Nothing happens. The lock button on your IPhone or IPad is broken. No need to worry about your battery dying because you can’t lock your screen, its assistive touch to the rescue! Follow these steps to activate your assistive touch: Go to Settings Click General Scroll down to Accessibility Hit Assistive Touch Switch it to On You can now use Assistive Touch to adjust your volume,...

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Management Briefing - EDUCAUSE Top Ten Tech Trends 2013

ITS

Posted: June 7, 2013 5:00:00 AM ADT

Category: Management Briefings


Background EDUCAUSE is an international organization devoted to research and support of technology in higher education. For many years an expert panel of CIOs, researchers, and industry leaders has been convened by EDUCAUSE to examine technology trends, and to come up with a list of ten that have emerged as important to a very broad range of higher‐ed users and practitioners. ITS monitors the...

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Large file no problem

ITS

Posted: June 5, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


You’re trying to send a video, file or document but, once again, you see the “file too large” message. It’s one of the most frustrating things. But with UNB File Drop you’re in luck. UNB File Drop is a safe and secure way to let you send large files to UNB staff, faculty and students. Not a UNB student or staff? No worries. You can also use UNB File Drop to send files to anyone  with a UNB...

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New Budget Year Increase in IT Purchases and some Delays

ITS

Posted: June 5, 2013 5:00:00 AM ADT

Category: General Interest, Our Community, Geek Speak


It’s the new budget year which means UNB is buying new tech gear! But it also means ITS is busy processing both old and newly purchased IT equipment – like computers, printers, software, etc. On average ITS Procurement sees 51 requests a week, but since May 1 we have seen a 127% jump, averaging of 116 requests a week, and we check every single purchase to make sure they are working properly...

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On iCloud Nine

ITS

Posted: June 5, 2013 5:00:00 AM ADT

Category: Geek Speak, General Interest


Your stomach drops when you try to turn on your iPhone and the screen stays black. Maybe you dropped it in a puddle, or maybe it’s just time to get a new iPhone, either way you need to find a way to retrieve your contacts, messages, and other valuables on your phone. Luckily you backed your phone up to iCloud. iCloud allows you to store your music, the hundreds – if not more – photos you’ve...

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VoIP s Final Destination

ITS

Posted: June 5, 2013 5:00:00 AM ADT

Category: General Interest


Starting June 1, and working through the month, VoIP will be in its fourth and final stage of migrating telephone lines on the UNB Fredericton campus over to the new VoIP telephone system. Once the fourth stage is complete an estimated 2,000 phones across campus will officially be moved to the new system. Just like the three phases before it, staff and faculty in Phase 4 can look forward to...

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A candy bar that won t satisfy your sweet tooth

ITS

Posted: May 29, 2013 5:00:00 AM ADT

Category: General Interest, TechSpeak in Translation


Craving a candy bar? Believe it or not, you probably already have one in your bag or pocket. The bad news is it likely isn’t one you want to eat.   In the tech world, mobile phones that are solid with no moving parts except for the keypad buttons are often referred to as candy bars. Most phones these days would fall under this category, including the iPhone and many models of Android and...

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A Perfectly Timed post

ITS

Posted: May 29, 2013 5:00:00 AM ADT

Category: General Interest


Do you know of something happening but can’t post it on Facebook quite yet? Maybe you want to let people know about an event but you won’t be around a computer when you need to post it? Facebook lets you schedule a Facebook post so you don’t have to worry. All you have to do is: Click the ‘clock’ icon in the far left corner Choose the year, month, day and hour you want to post. Write your...

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Congratulations UNB Grads

ITS

Posted: May 29, 2013 5:00:00 AM ADT

Category: Our Community, General Interest


ITS would like to say a big congratulations to all 2013 UNB graduates who will be making the big walk across the stage at the Currie Centre this week to receive their diplomas. In particular, a special hats off to the following ITS student employees who will be among them: Aaron Graham – Bachelor of Computer Science Younes Shah – Bachelor of Science in Engineering (Electrical...

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Management Briefing - ITS completes strategic plan update

ITS

Posted: May 27, 2013 5:00:00 AM ADT

Category: Management Briefings


Background After extensive surveys of UNB faculty, staff, students and other stakeholders, and with input from various assessments including an exhaustive quality assurance review, an independent IT security audit, and a study of core IT infrastructure by an expert consulting firm, ITS’ new set of goals for 2013 – 2014 is designed to further enhance IT support for the university and to enable...

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An App for Apps

ITS

Posted: May 23, 2013 5:00:00 AM ADT

Category: General Interest


We are all looking for an iPhone or iPad App that doesn’t cost a cent – or is only a couple dollars - but will keep us occupied for hours. No need to feel ashamed, we’ve all done it. But who wants to sit on their phone and scroll through the hundreds and hundreds of iPhone Apps looking for the best game, music site, or photo editor? Luckily there’s an app for that, and it’s free! Appsfire...

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Frog vs Ipad vs Human

ITS

Posted: May 23, 2013 5:00:00 AM ADT

Category: Geek Speak


It's always funny to see an animal struggle with modern technology. But don't forget, sometimes they don't find it quite as funny as we do. http://www.youtube.com/watch?v=LwrNy2lgITY

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Just a Reminder

ITS

Posted: May 23, 2013 5:00:00 AM ADT

Category: General Interest


You’re tight on deadline and you need your co-worker to email you back. Without their response you can’t finish your report. But what if they forgot? Don’t panic. Outlook has a few handy little tools which help to indicate tight timelines or remind someone about upcoming events, tasks or meetings. This is for the times a post-it just won’t do. Here are a couple of ways you can highlight your...

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5 Odd Questions with David Shipley

ITS

Posted: May 15, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


1. If you had your own catchphrase, what would it be? Friends don't let friends respond to phishing e-mails. 2. What planet, other than earth, would you want to visit most, and why? Krypton, before its destruction. Great to see the civilization that gave the world its greatest superhero. 3. Do you think Pluto should still be considered a planet? Absolutely. A city doesn't stop being a city...

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How Public is Your Facebook Profile

ITS

Posted: May 15, 2013 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Ever wonder how much of your Facebook profile is visible to the outside world? Within Facebook, you can preview your ‘public search profile’ and see how much of your information can be viewed by strangers when they search for you within Facebook or from a search engine like Google. From those embarrassing pictures your friends tagged you in to personal information like your job, phone number...

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New Budget Year New Technology but what do you do with the old stuff

ITS

Posted: May 15, 2013 5:00:00 AM ADT

Category: General Interest, Projects, Our Community


It is that time of year again! The new UNB budget year, which means it’s usually the time to refresh your office technology with a new laptop, iPad, Blackberry, or whatever wonderful piece of tech gear you’ve had your eye on. But what are you going to do with your old computers and other devices? Staff and faculty at UNB Fredericton can coordinate with ITS to make sure your old technology is...

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Choose your summer soundtrack

ITS

Posted: May 13, 2013 5:00:00 AM ADT

Category: General Interest


You’re having a party, sitting on the deck tanning, or going for a run. Maybe you’re lying in bed relaxing and enjoying the sound of the rain. One thing all of these have in common is the perfect playlist. Let us introduce you to 8tracks. 8tracks is a website that lets you pick and choose playlists simply by combing two key terms. Love summer and country music? Simply click summer + country and...

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New Software Management Tool for Faculty and Staff

ITS

Posted: May 9, 2013 5:00:00 AM ADT

Category: General Interest


Looking to download UNB-licensed software on your Windows computer? ITS recently replaced ZenWorks, UNB’s previous software management solution for Windows, with SCCM (System Center Configuration Manager) on UNB faculty and staff computers. The latest tool for UNB’s connectEd environment, SCCM provides an easy way for faculty and staff to request, install and uninstall UNB-licensed software....

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UNB Card Office Now Open Full-Time Hours

ITS

Posted: May 8, 2013 5:00:00 AM ADT

Category: General Interest


Great news, UNB! The UNB Card Office located in the Student Union Building (room 106) is now open full-time hours for all your UNB UCard (photo ID) needs. Whether you need a new or replacement UCard printed, want to deposit funds onto your UCard in person (you can also deposit money on your card using UCard online found in your myUNB Portal), or if you have any questions about your UCard...

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Management Briefing - Phishing attacks pose problems for UNB email

ITS

Posted: May 3, 2013 5:00:00 AM ADT

Category: Management Briefings


Background On April 22, and again on May 1, a highly organized group of spammers attacked UNB’s email infrastructure by obtaining and using the usernames and passwords of UNB employees to send over a million spam emails through our servers, resulting not only in severe degradation of service, but also UNB being placed on external email watch and blocking lists. Both intrusions were the result...

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Management Briefing - IT Disaster Recovery Strategy

ITS

Posted: April 26, 2013 5:00:00 AM ADT

Category: Management Briefings


Background For several years, annual financial audit reports have highlighted the need for an up‐to‐date IT disaster recovery (DR) plan; however, without a physical facility to house redundant equipment, UNB’s existing IT DR plan is largely theoretical and cannot be expected to provide adequate guidance should a disaster in the primary data centre actually occur. This situation was resolved...

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Phishing Emails spread trouble much further than you might think

ITS

Posted: April 25, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Due to a recent and successful phishing attack – which resulted in a large number of SPAM emails sent from a UNB email account – UNB has been blocked by some email providers. Consequently, some faculty, staff and students may have issues sending email to certain email addresses. ITS has requested to have @unb.ca removed from the blocked list; however, this list is maintained by an outside...

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Access your UNB Email Calendar from anywhere with OWA

ITS

Posted: April 24, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Did you know you can access your UNB email and calendar from anywhere in the world? You don’t need the Outlook client setup on your computer to access your email and calendar items from off-campus. Outlook Web App (OWA) lets you access and use your UNB email and calendar from any web browser just as if you were at UNB.  To access OWA, just log in to your myUNB Portal and select ‘Go to my email...

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FootPrints Upgrade Coming Next Week

ITS

Posted: April 24, 2013 5:00:00 AM ADT

Category: General Interest


ITS is pleased to announce an exciting upgrade happening soon to FootPrints, UNB’s enterprise issue tracking and management system. Over the weekend, UNB’s current FootPrints Software will be upgraded to FootPrints 11.5, the latest version of the system. This new FootPrints will have all the same functions of the existing version, but with a more up-to-date look and feel and more user-friendly...

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New Baby Girl for ITS s Sean McDougall

ITS

Posted: April 24, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to say a big congratulations to Sean McDougall, ITS’s Senior Enterprise Application Architect, his wife Vanessa and son Jack on the safe arrival of a beautiful baby girl. Olivia Lieselotte McDougall was born on Monday, April 22 at 4:01 a.m., weighing in at 7 lbs 3 oz. Sean is happy to report that both mom and baby are doing well. From all of us at ITS, congratulations Sean and...

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10 Helpful Tips for Dodging the Identity Theft Bullet

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Want to know some easy ways to avoid an identity crisis? The Government of Canada has come out with a poster of 10 handy ways you can help prevent identity theft. Check it out: PDF  

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A colourful tip to help make sure you never miss an email from the big boss again

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Did you know you can assign rules in Outlook so email messages from a certain person appear in a different colour in your inbox? Colour coding your emails is a great way to make sure you never accidentally miss an email from someone important (like your boss) again. To assign formatting rules to your inbox: In Outlook, click on the View tab. In the Current View group, select View Settings. In...

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Good Luck on Exams UNB Students

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: General Interest


It’s every student’s favourite time of year again… Exam time! If studying is starting to get you down, don’t forget to take a few minutes to get outside and enjoy the beautiful spring weather. Or, if you’re not in the mood for a stroll, check out Stress Relief Paintball, a simple and fun de-stressor to help you shake those exam nerves. From everyone at ITS, happy studying and good luck on your...

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Put a face to a colleague s name with ITS s Directory Photo App

ITS

Posted: April 17, 2013 5:00:00 AM ADT

Category: General Interest


Have you ever communicated with another faculty or staff member on campus via email but never actually had the opportunity to meet them in person to put a face to their name? ITS has developed a new app that will make it easier to recognize the various people you interact with around campus. The app simply lets you choose a photo to display in your UNB online directory entry. It can be either...

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management Briefing - Wireless Networking Strategy

ITS

Posted: April 12, 2013 5:00:00 AM ADT

Category: Management Briefings


Background The current wireless solution on the UNB Fredericton and Saint John campuses is seven years old and has reached end of life. There is an immediate need to replace the entire wireless network infrastructure with wireless ‘N’ technology (aka 802.11n), which will result in vastly improved reliability and capacity for our students, faculty and staff. The project This summer, new...

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See the New UCard Design and Share Your Thoughts

ITS

Posted: April 5, 2013 5:00:00 AM ADT

Category:


Get a sneak peek and tell us what you think of the new UCard design. We need students, faculty and staff to sign up for a focus group, take a look at a possible new design for UNB’s UCard and let us know what you think. Students will get $10 for their help - 8 student spots available. Faculty and staff, although we can’t give you money, we can provide you with coffee, tea and treats to enjoy -...

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Management Briefing - The ITS Mobility Strategy

ITS

Posted: March 28, 2013 5:00:00 AM ADT

Category: Management Briefings


The vision for mobile technology utilization at UNB We will deploy innovative mobile technologies that support the university’s commitment to easy and convenient delivery of UNB resources and services, using high‐quality tools and services that enrich the academic, administrative, and social fabric of the institution. Our emphasis is on convenience and ease of use, and we are willing to act...

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911 calls from a VoIP phone giving you one less thing to worry about during an emergency

ITS

Posted: March 22, 2013 5:00:00 AM ADT

Category: General Interest


When faced with an emergency, the last thing you want to worry about before calling 9-1-1 is whether you’re supposed to dial 9 first because you’re making an off-campus call. Thanks to your new VoIP telephone services, this is no longer a concern. The VoIP telephone system on the UNB Fredericton campus supports both 9-9-1-1 and 9-1-1 for calling emergency services so you can focus on the...

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James McManus takes the Judo World by Storm

ITS

Posted: March 22, 2013 5:00:00 AM ADT

Category: General Interest, Our Community


For most of us, when we receive an email informing us we’ve won something or have been selected to attend a big event, chances are we will pass it off as spam and send it to our junk folder. For ITS’s James McManus, however, one such email belonged anywhere but in his trash can. Earlier this month, James received an email informing him he had been selected to attend the Pan-American Judo...

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Collect Credit Card Points with UCard Online

ITS

Posted: March 21, 2013 5:00:00 AM ADT

Category: General Interest


Did you know you can use your UCard on the Fredericton campus and still earn points on your credit card? Using your UCard to make a purchase doesn’t mean you have to miss out on collecting credit card points. In fact, it gives you double the benefits. UCard Online lets you use your credit card to put money on your UCard. That means you get both the convenience of using your UCard for speedy...

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Extended Wireless testing in the SUB

ITS

Posted: March 21, 2013 5:00:00 AM ADT

Category: General Interest


ITS is extending the wireless pilot in the SUB until March 28 for additional testing and feedback. To get connected: View your list of available networks Select ‘SetupWireless@UNB’ Open a browser (laptops: use IE or Safari) Follow the online instructions Once you’re connected, take a few minutes to browse the web, watch a YouTube video, check your email, or do whatever you normally would do,...

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Out with the Old In with the New ITS Website gets a Facelift

ITS

Posted: March 21, 2013 5:00:00 AM ADT

Category: General Interest


Over the past few months, we have been working on a new and improved ITS website and we’re pleased to announce the updated site is now live! With sleek new buttons, streamlined content, improvements to navigation, and more, our new site makes it easier than ever for you to find the UNB IT information you’re looking for. Check it out. Notice something that doesn’t look right? Everyone makes...

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UNB mobile by the numbers

ITS

Posted: March 19, 2013 5:00:00 AM ADT

Category: General Interest


If it seems like nearly everyone you pass on campus is holding a smartphone, you're probably right. According to our most recent surveys, nearly 85 per cent of all UNB students and just over 65 per cent of our faculty and staff own a smartphone. Not only are there more smartphones, but more and more people are choosing to connect to UNB's network when surfing the web on their phones and other...

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Management Briefing - IT Security

ITS

Posted: March 14, 2013 5:00:00 AM ADT

Category: Management Briefings


Background Every day UNB is targeted by online criminals, hackers and others who attempt to steal personal information, infect computers and other devices, or take financial information. There are also many ways individuals can put themselves at risk through unsafe IT practices such as inadequate password protection or sharing too much information on social media sites. Security Action Team To...

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A few security tips to bring you good fortune this Saint Patty s Day

ITS

Posted: March 13, 2013 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Big plans to catch a leprechaun this weekend? Before you head out, check out these security tips for keeping you and your devices safe this Saint Patrick’s Day, courtesy of AVG Technologies: Keep a look out for what’s going on around you and report any fishy behaviour.  Better to be safe than sorry - Keep your personal belongings like your phone and purse on hand at all times. If you don’t...

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Just when you thought we were finished with connectEd

ITS

Posted: March 13, 2013 5:00:00 AM ADT

Category: General Interest, Projects


In 2011 and 2012, ITS introduced students, faculty and staff to a new set of email, calendar and file storage tools referred to as connectEd. You may have thought we were stopping there, but we still have so much more to give you with connectEd. Later this year, students will be migrated to Office 365, the next generation of your current connectEd Live@edu services. With Office 365, students...

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We re at it again - ITS needs your help testing a new Pilot Wireless in the SUB

ITS

Posted: March 13, 2013 5:00:00 AM ADT

Category: General Interest


Want to help ITS improve wireless on campus? Over the next few weeks, we need you and your friends and coworkers to head to the SUB and connect as many devices as you can to the pilot wireless network currently being put to trial by ITS. To get connected: View your list of available networks Select ‘SetupWireless@UNB’ Open a browser (laptops: use IE or Safari) Follow the online...

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Viruses worms and trojans oh my

ITS

Posted: March 12, 2013 5:00:00 AM ADT

Category: General Interest


What do viruses, worms, trojans and spyware all have in common? They're all forms of malicious software or malware. And unfortunately, they're all problems students, faculty and staff at UNB deal with on a daily basis. What's a virus? A computer virus is a program designed to infect a machine and replicate within an existing file on that machine. Viruses can be set to perform so called...

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Management Briefing - ConnectEd

ITS

Posted: March 1, 2013 4:00:00 AM AST

Category: Management Briefings


Background In 2011, ITS determined that enterprise‐level productivity tools such as email, file sharing, printing, etc. had to be replaced. Novell products such as Groupwise no longer served our needs, and the technologies supporting them were long past their ‘best before’ date. After extensive internal and external consultation and review, the Microsoft Exchange platform was chosen for email...

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Harlem Shake and other popular memes - A look at the viral web trend

ITS

Posted: February 28, 2013 4:00:00 AM AST

Category: TechSpeak in Translation, General Interest


“Hey, I just met you,And this is crazy,But here’s my number,So call me, maybe?” In 2012, you were lucky to go a few days on the web without seeing those infamous lyrics from Carly Rae Jepsen’s hit song ‘Call Me Maybe’. That’s because last year, variations on those lyrics spread like wildfire in what are known as internet memes. To put it plainly, an Internet meme is simply an idea or concept...

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ITS Celebrating our Achievements with Style

ITS

Posted: February 27, 2013 4:00:00 AM AST

Category: General Interest, Projects


From getting you connectEd to providing you with centralized services through the myUNB Portal, ITS did a lot over the last two years to make your lives and work at UNB a little easier. But rather than just tell you about it, we thought we’d show you. Check out our Infographic of just a few of our technical achievements in 2011 and 2012.

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The Perks of Going Virtual at UNB

ITS

Posted: February 27, 2013 4:00:00 AM AST

Category: General Interest, TechSpeak in Translation


Most of us have seen Neo and Trinity from The Matrix plug into a virtual world much larger than the physical seat they’re sitting in. Similarly, UNB is able to plug into and use approximately 120 virtual servers that only take up the space of about 18 physical servers. These virtual servers work just like real servers, allowing for data storage and running IT services, except they require...

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Want free money on your UCard Last week to enter

ITS

Posted: February 27, 2013 4:00:00 AM AST

Category: General Interest


If you have a UNB photo ID you already have a UCard. UCard’s ‘Double Your Deposit’ contest for students closes this Saturday night at 11:59 p.m. To enter, just deposit money on your UCard using UCard Online, accessed through the Quick Launch Menu in your myUNB Portal. Two names will be randomly drawn Monday morning and if you’re the lucky winner, UCard will double your deposit (up to a max...

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Management Briefing - ConnectEd

ITS

Posted: February 26, 2013 4:00:00 AM AST

Category: Management Briefings


Background In 2011, ITS determined that enterprise‐level productivity tools such as email, file sharing, printing, etc. had to be replaced. Novell products like Groupwise no longer served UNB’s needs nor our growing Mac population, and the technologies supporting these products were long past their ‘best before’ date. After extensive internal and external consultation and review, the Microsoft...

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Cut your time spent scrolling through Word in half with Split Screen

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Working on a lengthy document in Microsoft Word like your thesis or a journal article? Word has a nifty little trick that can make working in a long document much simpler, especially if you’re working on a single monitor. Split Screen lets you see two parts of your document at the same time so you can work in two places at once instead of continually scrolling back and forth. To split your...

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Phase 3 of VoIP Migrations on the Horizon

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: General Interest


Next Wednesday, February 27, ITS will be migrating 505 more telephone lines on the UNB Fredericton campus over to the new VoIP telephone system, making it the largest group of migrations to date. Once complete, a grand total of approximately 1500 phones on campus will have been moved over to the new system. What do faculty and staff in phase 3 have to look forward to? Just like their colleagues...

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Stapler Who needs one when you have a photocopier

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Have a bunch of booklets or information packets to put together? Many departmental photocopiers on campus can staple your pages for you so by the time you arrive at the printer your bundles are already prepped for distribution. Before you press print, save yourself some time and give it a try: 1. In your document, go to ‘Print‘ > ‘Printer Properties‘. 2. On the Setup tab, under ‘Staple’,...

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Three Signs of a Safe Online Transaction

ITS

Posted: February 21, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Making arrangements online for your big trip down south this winter? Before you pull out your credit card and enter any personal information to book your room on the resort or that highly anticipated swim with dolphins, make sure you check for these three things on the website: 1. The URL of the website begins with https (not http). Https means any information you enter on the site, whether...

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Keeping your Smartphone Virus-Free

ITS

Posted: February 6, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Did you know that your Smartphone is at risk to viruses and other types of malware just like your computer? From usernames and passwords you have tucked away in your notes so you don’t forget them, to your credit card information stored in your iTunes account, to contact information for all your family and friends, it should come as no surprise that Smartphones are a popular target for cyber...

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Need a scheduling assistant You ve got one

ITS

Posted: February 6, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Do you spend a lot of time playing phone or email tag trying to schedule meetings with your colleagues around campus? Your UNB connectEd Outlook email has a solution for that. Outlook provides a scheduling assistant that makes it easy to compare schedules with other faculty, staff and even meeting rooms on campus so you have no trouble finding a meeting time and place that works for everyone....

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Tim s Coffee Your UCard A Unicorn s Life Spared

ITS

Posted: February 6, 2013 4:00:00 AM AST

Category: General Interest


Know what goes perfectly with a Tim’s coffee? One of those yummy sprinkled doughnuts. You know what else? Saving unicorns. Did you know the UCard is the only payment method, other than cash, accepted by the Tim Horton’s in the SUB? Want to know other places you can use your UCard and save a unicorn? Residence Dining Halls McConnell Hall DKT Dining Hall McLeod House Retail...

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Be Awesome Be Fast Use your UCard and Stop Killing Unicorns

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest


Did you know that whenever someone uses cash, credit or debit to buy food on campus instead of their UCard, a unicorn dies? Sad, we know. Fortunately, there’s a solution! Go to your myUNB Portal and click UCard Online in the Quick Launch menu – it’s an easy, quick and secure way to put money on your UCard (UNB’s photo ID). Then use your UCard to buy food on the Fredericton campus. It’s way...

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Giant Files sent with ease through UNB File Drop

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Need to pass on a video, document or other large file to a colleague that is simply too big to send through email? UNB File Drop is there to help. UNB File Drop is an easy and secure way to send large files to anyone at UNB. Even individuals outside of UNB can use this service to send files to UNB faculty, staff and students. Just go to the File Drop website, add one or more recipients (must be...

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How to Dodge Spam Postings on Facebook

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Tired of scrolling through tons of spam postings on your Facebook news feed? Spam Facebook postings are a regular occurrence these days, but the good news they’re also avoidable.  Just try these tips from Webopedia: Message tone and content – Chances are a work colleague wouldn’t send you a post using language like ‘OMG! Look at this video!’. If the tone of a message is out of character for...

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New professional web page service for students faculty and staff

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest


Looking for a free and easy way to promote your research and work online? ITS has established a new server on which UNB faculty, staff and students can host web pages for free for their university related professional or academic work. This service is also available for university related research groups or organizations. To claim your professional page, just follow the instructions on the ITS...

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Unique passwords for different websites can save you headaches

ITS

Posted: January 31, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Remembering passwords can be a pain. It can be tempting to re-use the same password for e-mail, your university account, Facebook, YouTube, banking or your fantasy sports league. But it's a really bad idea. If any one site that you use gets hacked, that username and password combination, along with potential personal information like your e-mail address, can be used to try and hijack other...

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Drumroll Please The New Name for the UNB Photo ID card is

ITS

Posted: January 24, 2013 4:00:00 AM AST

Category: General Interest


It’s official! The new name for UNB’s Photo ID card is UCard, as voted by students, faculty and staff. After receiving over 340 submissions and more than 2,780 myUNB Portal Poll votes during the UNB Photo ID ‘Name Your Card’ contest, 59% of the students, faculty and staff who voted chose UCard as their favourite. A big congratulations to our Grand Prize Winner, Arpad (Chemical Engineering),...

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Help ITS Improve Wireless on Campus Connect to NewWireless UNB in the SUB

ITS

Posted: January 24, 2013 4:00:00 AM AST

Category: General Interest


ITS is working on a possible new and improved wireless solution, but first we need your help putting it to the test. Over the next few weeks, we need you and your friends or colleagues to head to the SUB cafeteria (downstairs only) and connect as many devices as you can to the “NewWireless@UNB” network. To get connected, just follow the wireless instructions for your device on the ITS Website...

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Online Deposits coming soon to your UCard

ITS

Posted: January 24, 2013 4:00:00 AM AST

Category: General Interest


Since October, you have been able to visit the UNB Card Office to deposit money onto your UCard for speedy and easy food purchases around campus. Starting next week, it’s going to be even easier to use your UCard. Beginning on Tuesday, you can make quick, easy and secure deposits from your credit card onto your UCard through UCard Online, a new service accessible through your myUNB Portal. As...

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Tips for Effective Tweeting Courtesy of ITS s David Shipley

ITS

Posted: January 24, 2013 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Are your tweets spreading like wildfire the way you would like them to be? ITS’s own David Shipley (Enterprise Strategy Analyst) was recently featured in a CTV Live at 5 Tech Tuesday segment where he explained a few tips for expanding your reach on Twitter. Check it out.

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A Handy Trail of Breadcrumbs that Won t get Gobbled up by the Birds

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Did you know that Hansel and Gretel aren’t the only ones to have laid a trail of breadcrumbs to find their way home? Many websites also have breadcrumb trails so you can quickly and easily retrace your steps on their site and avoid getting lost. Often displayed in a horizontal line near the top of your screen, website breadcrumbs provide you with links to all the pages you had to steer through...

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ITS Testing a New Wireless Solution in SUB Cafeteria

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest


ITS has heard your concerns about wireless on campus and we’re working to improve it with a possible new solution that offers: Newer wireless technology Increased number of devices able to connect at one time Improved stability and reliability Stronger signal Faster connection speeds But first we need you to put it to the test. Beginning Monday, we need you and your friends and colleagues...

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Maintaining Privacy from Your Mobile Devices

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Did you know that January is Privacy month? This January, why not take a minute to ensure your laptop, Smartphone, tablet or USB key and the private information stored on them are as secure as can be with these tips from UNB’s Right to Information and Protection of Privacy Act (RTIPPA) website:  Set a password on your laptop, phone and tablet and keep it to yourself Set up your device to...

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Sit Back Relax and Enjoy the Show Software learning made easy with movie-based training from Lynda com

ITS

Posted: January 16, 2013 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Need to learn how to use a new-to-you software for work, or brush up on your skills using a particular software for a class project? If you are a UNB faculty, staff or student, there is a great online resource available to you for free through ITS that can help you develop your skills in a wide range of computer programs. Lynda.com is an award-winning provider of educational movie-based...

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1 2 Price Copying Every Wednesday at Imaging Print Services

ITS

Posted: January 9, 2013 4:00:00 AM AST

Category: General Interest


Planning on distributing several handouts to your students this semester? Save yourself some cash on photocopies by paying a visit to Imaging & Print Services for half-price Wednesdays. Every Wednesday, Imaging & Print Services offers half price self-serve black and white copying. Whether you're a faculty or staff member, student, or even just visiting campus, pop in to either of their...

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A New Way to Connect to Wireless UNB

ITS

Posted: January 9, 2013 4:00:00 AM AST

Category: General Interest


Did you receive a new gizmo for Christmas? As of January 4, a new method for connecting to Wireless@UNB makes it easier than ever to access UNB’s wireless network from your laptop, smartphone or tablet. With the same high level of security, this new method not only allows BlackBerry and Windows 8 devices to access Wireless@UNB for the first time but also makes connecting from a Mac, iPhone,...

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Happy New Year Everyone

ITS

Posted: January 9, 2013 4:00:00 AM AST

Category: General Interest


Happy New Year, faculty, staff and students! We hope you had an enjoyable holiday and have returned to campus feeling refreshed and excited for the start of a new semester at UNB. Looking back at 2012 there’s no denying it was another busy year in technology for the university. From new connectEd services for faculty and staff, to a newly designed UNB Photo ID Card and the opening of the UNB...

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ITS Welcomes Holly Eldridge to the Team

ITS

Posted: January 9, 2013 4:00:00 AM AST

Category: General Interest, Our Community


ITS would like to give a warm welcome to Holly Eldridge, the newest member of the ITS staff team. As a part of the Client Relations & Support group, Holly will be working as a full-time Client Support Analyst; both at the Help Desk and as the Level 1 for Sir Howard Douglas Hall. She comes to us from the Department of National Defence and has several years of technical support experience behind...

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Welcome to the Latest ITS Student Employees

ITS

Posted: January 9, 2013 4:00:00 AM AST

Category: General Interest, Our Community


ITS would like to give a warm welcome to Alex Mackenzie, George Youssef, Matt Messer and Kelsey LaPointe, the latest student employees to join the ITS team. As members of the Client Relations & Support team, Alex will be acting as the Level 1 Assistant for the Faculty of Business and Sir Howard Douglass Hall, George the Level 1 Assistant for the Faculty of Law, Renaissance College and Human...

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