tidBiTS
Informs and engages the UNB community on IT developments and news

5 Odd Questions with Sean McDougall

ITS

Posted: December 12, 2012 4:00:00 AM AST

Category: General Interest, Our Community


Name: Sean McDougall What is your job at ITS? Senior Enterprise Application Architect, which means I'm involved with many of the enterprisey applications ITS runs for the university (such as connectEd and our Datatel Colleague ERP system). If someone gave you a set of rockets, what would you shoot into space? Myself, provided I had a way to get back down again in once piece... If you could use...

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Happy Holidays UNB

ITS

Posted: December 12, 2012 4:00:00 AM AST

Category: General Interest


Whether you are hitting the road to visit loved ones, hosting company, or heading south to escape the cold over the holidays, ITS would like to wish you a very happy and safe holiday season. Like you, tidBiTS is taking a break for the next few weeks but will be returning on January 9, 2013 to bring you the latest UNB IT news, tips & tricks, and more so be sure to stay tuned. From all of us at...

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Ramp up your efficiency with Keyboard Shortcuts

ITS

Posted: December 12, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Looking for an easy way to work more efficiently on your laptop or desktop? Using keyboard shortcuts can significantly cut down the time it takes you to perform commands you use on a regular basis, such as switching between open programs, undoing a mistake, or selecting all within a document. It may take a little while to get used to using shortcuts at first, but once you have them down you’ll...

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Happy Studying UNB

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Congratulations students, on completing yet another semester of classes at UNB! Only a few exams to go and you’ll be able to relax and enjoy a much deserved holiday with friends and family. Looking for some helpful tips to get you through those long days and nights of studying? Try some of these tricks used by ITS staff members during their days as students: Redo all of your assignments...

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Laptop Crisis Take a deep breath and pay a visit to the ITS Help Desk

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


There are few things worse than discovering a virus on your computer at the end of the semester when papers are due and there is studying to be done. Don’t worry, the ITS Help Desk is there to help. Since January 2004, the ITS Help Desk has offered a Mobile Support Program for student-owned laptops and later, mobile devices. Visit them in the Harriet Irving Library – Learning Commons between 8...

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VoIP Project Celebrates the Halfway Point

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: Projects, General Interest


ITS is pleased to announce that last Wednesday, 480 more telephones on the UNBF campus were moved over to the new VoIP telephone system. With these migrations complete, the project has reached the halfway mark for providing faculties and departments with fully integrated email and voicemail, a UNB phone directory right on their phones, significant cost savings, and more. Check out what Tina...

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When in doubt don t give your username and password out

ITS

Posted: December 5, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Odds are if you've been at UNB for a while you've likely received an email from someone claiming to be from UNB's IT department and asking you to verify your username and password. Don't do it. That's not how we do things at UNB. When UNB alerts you of an IT issue, such as changing your password, you'll be directed to the myUNB Portal and then on to eServices. Sometimes these email scams -...

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5 Odd Questions with Rob Nagle

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: Our Community, General Interest


Name: Rob Nagle What is your job at ITS? Senior Desktop Architect (I had to look at my door). What is your favourite condiment? I prefer not to use them.  Oh, condiments!!!    Ketchup… yeah that’s it, ketchup. When you were a kid, what did you want to be when you grew up? An NHL Hockey Player. No strike at UNB though, look who’s laughing now! If you had to watch the same movie 50 times in a...

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Free Apps you don t want to miss

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


In a recent Thanksgiving posting, the Lifehacker blog presented 50 Free Apps to be thankful for. tidBiTS checked them out and here are a few we thought you might find handy: Dropbox – This one’s no stranger to tidBiTS. Check out our past posting to learn more about this free service that lets you store, share and synch your files from any computer or device for easy access. Evernote – Evernote...

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Get on Board the tidBiTS Band Wagon with our RSS Feed

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Can’t get enough of tidBiTS? Subscribe to our RSS Feed! The tidBiTS RSS Feed lets you know whenever a new blog posting is up so you’re always in the loop about the latest tidBiTS news, tips & tricks, and more. To sign up, just scroll to the bottom of any tidBiTS blog posting and click the Blog Entries button. From there, choose one of the following options from the dropdown box: Live...

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Loaner Laptops Available for Use Thanks to Your Student Tech Fee

ITS

Posted: November 28, 2012 4:00:00 AM AST

Category: General Interest


Tired of lugging your laptop back and forth to campus? Visit the Harriet Irving Library, Engineering Library, or Science Library on the UNBF campus and you can sign out one of the 50 loaner laptops available for student use courtesy of the Student Technology Fee. Just present your UNB Photo ID Card at the sign-out desk and a laptop will be yours to use in the library for up to two hours at a...

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Phase 2 of VoIP migrations just around the corner

ITS

Posted: November 22, 2012 4:00:00 AM AST

Category: General Interest, Projects


The wait is almost over for the second group of faculties and departments moving to VoIP, UNB Fredericton’s new telephone service. When phase 2 faculty and staff arrive at their desks next Thursday morning, November 29, they will be able to enjoy fully integrated email and voicemail, easy access to the UNB phone directory right from their new phone, and more.  Curious as to what your...

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Access your files from anywhere in the world with myFiles and NetStorage

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


UNB, did you know you can access your files from anywhere in the world? myFiles allows faculty and staff to easily access files stored on your personal H: drive and various shared departmental drives from anywhere in the world as long as you have web access. To access myFiles, just log in to your myUNB Portal and click on the "myFiles" link in your Quick Launch menu. From there, you can...

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An Ideal Study Spot Courtesy of Your Student Tech Fee

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: General Interest


Looking for a great place to study for your exams this December? Thanks to the 2010-11 Student Technology Fee and the Engineering Program Fund (EPF), Gillan Hall room D108 is a technology-rich space ideal not only for teaching, but also for students looking to hit the books. Renovated in 2011, this former basic computer lab now has comfortable work spaces, wireless access, DownView desks so...

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Flip through your open windows easily using Aero Flip 3D

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Do you have a Windows 7 computer? Try this neat trick: Press Ctrl + the Windows logo key + Tab This cool feature is referred to as Aero Flip 3D and allows you to easily see all your open files, folders and windows without clicking on them in the task bar. Like a stack of cards, you can quickly flip through your windows in this view using the Tab key or the wheel on your mouse (if it has one)....

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Tech News Recent Server Hacking Puts FreeBSD Users at Risk

ITS

Posted: November 21, 2012 4:00:00 AM AST

Category: General Interest


Have you installed a software package through the FreeBSD Project since September? If so, your machine might be at risk. On November 11, it was discovered that two of the Project’s servers had been compromised by hackers. If you have installed software from the Project since September 19, it is recommended that you completely reinstall your machine. For more details on the hacking, check out...

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Keeping your devices safe and sound with a password and locked screen

ITS

Posted: November 15, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Have you ever stopped to think about how much confidential and personal information you have stored on your desktop, laptop, tablet or Smartphone? From account details to confidential files to personal messages between you and your family and friends, chances are these are not things you would want a stranger having access to or tampering with. That’s why it’s so important to protect your...

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Student Tech Fee - Nursing Students spent it on a Central Life Line

ITS

Posted: November 15, 2012 4:00:00 AM AST

Category: General Interest


This year, UNB Nursing students took their learning to the next level with Nursing Central software, courtesy of the Student Technology Fee, the Faculty of Nursing and the VP Academic. Thanks to this software, UNB nursing students can use their mobile device or web browser to get quick access to up-to-date detailed information on diseases, procedures and tests, a comprehensive drug guide, a...

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ITS Wishing you a SpookTacular Halloween

ITS

Posted: October 31, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


  If you were roaming the halls of ITS today, you may have noticed a few peculiar looking characters. A big thank you to all those ITS staff members who participated in ITS’s Spooktacular Costume Contest today. In case you missed it, here were the big winners (as voted by the staff at ITS): Funniest: Scott Chamberlain (Manager, Client Relations & Support) - Luigi Most Creative: Mary-Lou...

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Last Chance to Name Your UNB Photo ID Card for a Shot at 250

ITS

Posted: October 31, 2012 5:00:00 AM ADT

Category: General Interest


UNB Students, only a few days left to submit your name ideas for the UNB Photo ID Card for a chance to win $250! To submit your name suggestion, just visit the UNB Card website, log in to the Contest page with your UNB Login ID and Password, give your name suggestion and click Submit! Not only will you walk away with $250 if your card name is chosen, but just for entering you’ll also be...

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Student Technology Fee How do you want it spent

ITS

Posted: October 31, 2012 5:00:00 AM ADT

Category: General Interest


Students, did you know you can have a say in how your $50 Student Technology Fee is spent?  Make a suggestion: 1. Visit the Student Technology Fee website. 2. Click on ‘Suggest a Project – Students’. 3. Type in your suggestion. 4. Click ‘Send Suggestion’. The Student Technology Fee is a $50 fee paid by every student attending UNBF that is used to improve information technology services on...

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myUNB Portal wins UNB s Macaulay-O Sullivan Award

ITS

Posted: October 29, 2012 5:00:00 AM ADT

Category: myUNB Portal Project, General Interest


The myUNB Portal was among the first recipients of UNB’s Macaulay-O'Sullivan Awards for Administrative Service and Innovation, announced last week. This award aims to acknowledge projects on campus that demonstrate creativity and innovation and greatly support administrative activities, making it easier for UNB to achieve its mission. Providing faculty, staff and students with information...

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ConGRADulations to ITS s Jon MacAdam

ITS

Posted: October 25, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to say a big congratulations to Jon MacAdam, one of ITS’s Network Technologists, who graduated last Thursday during UNB’s fall convocation ceremony here in Fredericton. Jon received his bachelor’s degree in Electrical Engineering. From all of us at ITS, congratulations Jon!

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Illegally downloading movies TV shows and music might put you in the Hurt Locker

ITS

Posted: October 25, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Downloading movies, TV shows and music illegally may cause you far more grief than the cost of legally acquiring them. Let’s talk about why.  First, there’s the risk to your computer and your personal information stored on that computer. Why is there a risk? Tainted software and websites What guarantees do you have the software program you are using, or the website you visited to gain...

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connectEd Tip Vacation Messaging 101

ITS

Posted: October 17, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Heading to a conference or going on vacation down south this November? Don’t forget to set up your Out of Office message for your UNB email before you go. In Outlook 2010 (Windows): 1.    Go to 'File' > 'Info'. 2.    Click ‘Automatic Replies (Out of Office)’. 3.    Click ‘Send automatic replies’. 4.    Select the time range you will be away. 5.    On the ‘Inside My Organization’ and ‘Outside...

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Sometimes all you need is a bit of FaceTime

ITS

Posted: October 17, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


There are times you have to see the problem to understand it. When Cory Brown from Saint John’s recruitment office called David Shipley, UNB’s enterprise strategy analyst, with an urgent projector issue, they discussed the problem a bit on the telephone as Dave was in Fredericton and Cory was in his office in Oland Hall. As a fellow Mac user, Cory was hoping Dave might have a quick...

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National Cyber Security Awareness Month

ITS

Posted: October 10, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Did you know that October is National Cyber Security Month? Now is a great time to learn more about issues such as e-mail phishing attempts, which are the number one way cyber criminals target UNB students, faculty and staff in order to gain access to your information, compromise your computer or attempt to scam your friends. To learn more, check out this short, informative video from SANS on...

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Purchase Food in a Flash using your UNB Photo ID Card

ITS

Posted: October 10, 2012 5:00:00 AM ADT

Category: General Interest


Looking to grab a quick snack between classes? You can now deposit funds onto your UNB Photo ID Card and use it to make speedy purchases at any Sodexo café or dining location on campus, including Tim Hortons, Starbucks, The Grill, Quiznos and more. Just visit the UNB Card Office in the SUB room 106 (upstairs by the Campus Shop) to deposit money onto your card and you’ll be able to start using...

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Name Your UNB Photo ID Card for a Chance to Win 250

ITS

Posted: October 4, 2012 5:00:00 AM ADT

Category: General Interest


UNB Students, want a chance to WIN $250? ITS is looking for a fresh, new name for the UNB Photo ID Card – something fun and creative that bundles up all the UNB Card does for you in one name. After all, your UNB Photo ID Card does a lot more than just display your pretty picture. It gives you discounts around town on things like groceries, study candy from the Bulk Barn or a new mug at the...

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Are you still logged in Accessing your UNB IT services safely and securely

ITS

Posted: October 3, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Whenever you log into a web site from a shared computer - whether that’s a UNB computer lab, a friend’s computer or a loaner laptop or tablet from the library, there are a few steps you can take to make sure your account isn’t accessed by someone else once you’re done. The easiest and safest step is to use the safe browsing or private browsing mode available on most web browsers like Internet...

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Jeremy Hollins and Graeme Ellis Hop on Board the ITS Crew

ITS

Posted: October 3, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


ITS would like to give a warm welcome to Jeremy Hollins and Graeme Ellis, the latest two individuals to join our staff team. As a member of the Systems and Applications team, Graeme will be taking on the role of Systems Analyst during his time at ITS. Jeremy, who previously worked as a student employee at ITS while attending UNB, will be serving as a Desktop System Analyst within the Desktop...

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Just for Fun Decorate your UNB email with the Colours of Fall

ITS

Posted: October 3, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Now that the leaves have started to change colours and Thanksgiving is just around the corner, why not spruce up the look of your UNB email to reflect the season? Your UNB email available through the myUNB Portal gives you the option of selecting a theme to liven up the look of your email window and make it your own. To change your theme: 1.    Log in to the myUNB Portal. 2.    Click ‘Go to my...

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connectEd Tip Scheduling Meetings a Breeze with Outlook Scheduling Assistant

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Faculty and staff, looking for the simplest way to schedule a meeting with your colleagues in one of the many meeting rooms on campus? Thanks to your connectEd email, you can use the scheduling assistant in Outlook to easily compare schedules with those invited to attend to see when they’re free, as well as which meeting rooms on campus are available. To use the scheduling assistant, simply...

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Free Cake UNB Card Office Grand Opening October 1

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: General Interest


Who doesn't love free cake? Join us on Monday, October 1 between 11 a.m. and 2 p.m. at the Student Union Building, room 106 (right off the main lobby) to see the new UNB Card Office, enjoy some free cake and hear all about the current and upcoming features and services on your UNB Photo ID Card! What’s the UNB Card all about? Check out the new card website for all the details, including an...

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Protect your online self

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


It can happen all too easily. 'Can't log into that lab computer? Sure, you can log in with my username and password' 'Would you mind checking my e-mail for me?' Despite repeated warnings some students, faculty and staff continue to share their UNB login IDs, their student or faculty/staff numbers and their passwords. Protect your identification information at UNB. It's the key to a host of...

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The wait is almost over Phase 1 VoIP Migrations are this Friday

ITS

Posted: September 27, 2012 5:00:00 AM ADT

Category: General Interest


After months of careful planning, this Friday ITS will be migrating the first group of faculties and departments on the UNB Fredericton campus to the new VoIP telephone system. Once in the new environment, these faculty and staff members will be able to benefit from easy access to the UNB telephone directory right from their VoIP phone, fully integrated email and voicemail, and much more. ...

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Phishing email attempt on Thursday September 13

ITS

Posted: September 14, 2012 5:00:00 AM ADT

Category: General Interest


UNB students, faculty and staff are regularly targeted by fraudulent emails asking for UNB usernames and passwords. Typically, these emails request users to go to a website to enter in their username and password. In some cases these websites are hosted by Google Docs or other non-UNB websites. The criminal groups and organizations behind these attacks are trying to gain access to UNB email...

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ITS s September Pets of the Month The Drummond Felines

ITS

Posted: September 13, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Say hello to Muffins and Cheech, Dan Drummond’s playful cats and ITS’s Pets of the Month for September. Muffins is a grey tabby with lots of personality. She spends most of her time bossing her owners around. They can never leave the food bowl empty. Cheech is a yellow long hair cat who still thinks she is a kitten. Cheech and Muffins chase each other around the apartment, usually at 4 am, and...

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Welcome to Elliot Richard and Brandon ITS s Newest Student Employees

ITS

Posted: September 13, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to Elliot Coy, Richard Young and Brandon Sears, the latest student employees to join our team. As a member of the Computing Experience Services team, Brandon, a 3rd year Software Engineering student, will be working with the Desktop Management Services group imaging computers amongst other activities.                             Working for the Client...

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Have a Say Provide your feedback on the Quality of your UNB IT Services

ITS

Posted: September 6, 2012 5:00:00 AM ADT

Category: General Interest


Faculty, staff and students, did you miss the chance to complete one of the IT Service Quality Surveys earlier this spring? Don’t worry, it’s not too late to provide your feedback. Next Wednesday (September 12), ITS will be holding an open interview session for Students from 2pm-3pm in Head Hall (Room C9) and another for Faculty and Staff from 3pm-4pm in the same location for anyone who missed...

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Launch your way onto UNB s VPN from your Mobile Device with JunosPulse

ITS

Posted: September 6, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Do you often work from home on your iPad or tablet? Thanks to the JunosPulse App for Android and iOS devices, you can easily connect to UNB’s VPN and access all your secure IT Services and files directly from your mobile device from off-campus just as easily as you would if you were sitting at your desk at UNB. Just download the free JunosPulse app, follow the set up instructions on ITS’s VPN...

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Welcome back UNB faculty staff and students

ITS

Posted: September 6, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


From all of us at ITS, welcome to the 2012-2013 academic year, UNB! Whether you are a new or returning student, faculty starting fresh after sabbatical, or a staff member beginning your final year before retirement, we wish you all the best as you begin a new year and look forward to lending a helping hand however we can throughout your time at UNB. Need a quick introduction or refresher on the...

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A new look and new services coming to UNB s Photo ID Card

ITS

Posted: August 29, 2012 5:00:00 AM ADT

Category: General Interest


This September UNB Photo ID Cards are getting a face lift (take a peek to the right). Along with a new design you’ll also see new features and services added throughout the year. The first service which is being introduced mid-September will let you and others deposit money directly onto your UNB Photo ID Card to purchase food, clothing, books, coffee, photocopying and more at various spots...

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ITS Helping New Students at Orientation

ITS

Posted: August 29, 2012 5:00:00 AM ADT

Category: General Interest


Welcome to a new school year, UNB students!This Saturday while you are settling into your dorm rooms, ITS will be on hand in the Student Union Building (SUB) to help you get a jump start on setting up your UNB IT services and provide you with your UNB photo ID. Need IT Help?Visit the ITS kiosk in the SUB Atrium from 9am to 3pm for help setting up wireless on your laptop or mobile device, or for...

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tidBiTS Spotlight - Lauren Hildebrand

ITS

Posted: August 29, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Lauren HildebrandIn June 2012, ITS's Communications Manager Melissa Hannah stumbled across some paintings in the Student Union Building that were a perfect fit to dress up the new UNB Card Office, a freshly designed space in the SUB where faculty, staff and students can go to get their UNB Photo ID Cards. After doing some investigating, it was quickly discovered the paintings were done by 2012...

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UNB Fredericton faculty and staff are now connectEd

ITS

Posted: August 29, 2012 5:00:00 AM ADT

Category: General Interest


As of last Friday, all 89 faculties and departments on the UNB Fredericton campus have been migrated to the new connectEd environment!  This huge project would not have been possible without the exceptional dedication of ITS staff and Level 1’s and the outstanding cooperation and support from UNB’s faculty and staff.  Not far behind, the UNB Saint John campus only has a few departments left to...

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UNB gets Google Street View

ITS

Posted: August 29, 2012 5:00:00 AM ADT

Category: General Interest


It's not every day you see a tricycle and an SUV with 360 degree cameras cruising around campus. But that's exactly what happened on Sunday, August 19 when Google's Street View crew visited UNB Fredericton. The data collected by the Google crew on the 19th will help provide users of Google Maps with a street-level view of the Fredericton campus. This data will also help update the general...

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connectEd Tip - Skip Steps with Outlook 2010 Quick Steps

ITS

Posted: August 24, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Looking for a way to work more speedily within your connectEd email? Outlook 2010 Quick Steps let you perform tasks that normally take several steps with one simple click of your computer mouse.  Whether you regularly send emails to a particular group of people or often reply to emails with a meeting request, by creating a Quick Steps shortcut you can skip over all the steps in between and get...

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How to Change your connectEd Display Name

ITS

Posted: August 24, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Do you go by a name other than the one that appears in your connectEd email Inbox?By default, your connectEd email Display Name is created from your name information in the UNB Phonebook. To change your display name, simply do the following:1.    Go to eServices and click on the Telephone tab.2.    In the left hand menu, click ‘Update Your UNB Phonebook Info’.Then, in the phonebook name field,...

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A New Little One for ITS s Ying Zhang

ITS

Posted: August 2, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


A big congratulations to Ying Zhang, ITS’s Senior Network Engineer, and her husband Yanjun on the safe arrival of their second baby girl, Makayla Zhang. Makayla was born at 5:30 on Monday, July 30 weighing 7 pounds 9 ounces. We are pleased to announce that both mom and baby are doing well. From all of us at ITS, congratulations Yanjun and Ying on your new bundle of joy!

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ITS Pilots its Way to the New VoIP Telephone Service

ITS

Posted: August 2, 2012 5:00:00 AM ADT

Category: General Interest


After months of careful preparation and thorough testing, Information Technology Services’ Head Hall location was successfully moved over to the new VoIP telephone system last week. As the pilot group for the VoIP project, ITS was the first department on the UNB Fredericton campus to be migrated to the new telephone service that runs over UNB’s network rather than traditional phone lines. With...

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ITS s James McManus Brings Home the Gold

ITS

Posted: August 2, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


During his vacation earlier this summer, James McManus, a Client Support Analyst at ITS, went to Toronto to compete at the Canadian Judo Nationals in the heavy weight division (+100 Kg). After a walkover (victory by default) due to disqualification and three wins by full points (referred to in the sport as ‘Ippons’), James brought home his second Gold and fourth National Medal.While James is...

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ITS Pets of the Month for August The Flynn Clan

ITS

Posted: August 1, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Say hello to Rudy, Ladybug and Ingrid, Isil Flynn’s four legged family members and this month’s ‘Pets of the Month’.Rudy is a pure-bred King Shepherd and weighs in at a hefty 100-odd lbs at the moment and will be 3 in September. All the toys are his.Ladybug is a Lab/Rottweiler mixbreed Isil got from the Oromocto SPCA. She's about 80lbs and will be 3 in November. She owns the food.Ingrid is the...

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A Beautiful New Addition to the Daley Family

ITS

Posted: July 24, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to say a big Congratulations to ITS’s Tim Daley and his wife Marsha on the recent arrival of their first child, Adriana Paige Daley. Adriana was born on Saturday, July 21st at 12:06 pm at the Dr. Everett Chalmer’s Hospital here in Fredericton. Tim is pleased to announce that the whole family is doing very well. From all of us at ITS, Congratulations Tim and Marsha on your...

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ITS Welcomes a Familiar Face to the Team

ITS

Posted: July 20, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to Dave Shipley, who recently joined our Enterprise Solutions team as Enterprise Strategy Analyst.  In this role, Dave will be responsible for planning and implementing a security awareness program and the advancement of UNB’s mobility strategy & services, as well as continuing to influence the ongoing evolution of the web at UNB. No stranger to ITS, Dave...

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Warning Low Fuel How to give yourself more notice that your laptop battery is running out of juice

ITS

Posted: July 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Does your laptop run out of battery power and begin hibernating before you’ve even had the chance to realize what’s going on, let alone scoot off and grab your power cord to keep it running? If you want to give yourself more advanced notice that your laptop is going to run out of juice, you can change your battery alerts so your laptop warns you a little sooner. To do this, do the following...

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5 Odd Questions with Trevor Thomas

ITS

Posted: July 10, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Name: Trevor Thomas What is your job at ITS? Web Developer, meaning I build web based applications for all to enjoy. What is your favourite smell? Jerk Chicken or Jerk Pork…and anything else on the BBQ! Mmmmmmmmmmmm BBQ. If you were a crayon, what colour would you be? White…reason: This colour is rarely used so its always in pristine shape, and lasts the longest! If you knew a zombie...

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ITS s Adam Baker Ties the Knot

ITS

Posted: July 10, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to say a big Congratulations to Adam Baker, a Developer/Systems Analyst here at ITS, and his beautiful bride Kim, who tied the knot on Saturday, June 30 here in Fredericton. Adam and Kim had a fantastic day celebrating with their closest friends and family followed by a relaxing honeymoon together. From all of us at ITS, Congratulations, Adam and Kim! Props to Cheryl Goguen, wife...

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Picking Apart Pixels

ITS

Posted: July 10, 2012 5:00:00 AM ADT

Category: TechSpeak in Translation, General Interest


The term pixel is probably one that you’ve heard a number of times before, but have you ever paused to ponder what it really means? A pixel is the smallest unit represented in an image. Every pixel has its own colour and an address which corresponds to its coordinates in the image, so when several pixels are arranged next to one another, they form a picture. Your television and computer screen,...

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Take it Back How to Retract your Email Messages with connectEd

ITS

Posted: July 10, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Ever click ‘send’ on an email to a large group of people only to realize a few seconds later that you forgot to include the attachment? Recall your message with connectEd! Whether you forgot an attachment, are missing information, or made a spelling or grammar error, if you are using Outlook 2007 or 2010 in the new connectEd environment for faculty and staff you can recall your message, make...

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ITS s June Pet of the Month Ellie Webber

ITS

Posted: June 28, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Say hello to Ellie, Fred Webber’s gorgeous grey hound and ITS’s Pet of the Month for June. Ellie, whose maiden name was TDS Emily, was a Jacksonville, Florida girl before retiring to Fredericton. She likes long walks in the neighbourhood and keeping the kitchen counters free of food. This four-year-old loves to run in the back yard for tens of seconds at a time, but is also an avid student of...

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Phishing Emails that should make you Abandon Ship

ITS

Posted: June 28, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Recently there was a phishing email sent to UNB faculty, staff and students titled “COMPLETE YOUR ACCOUNT VERIFICATION EXERCISE!” asking you to click a GoogleDocs link and provide your Login ID and Password to verify your account. Although this email appeared to come from a legitimate UNB source (ITS Help Desk), please remember that neither ITS nor any other UNB department will EVER, under any...

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Results from IT Surveys Now Available

ITS

Posted: June 28, 2012 5:00:00 AM ADT

Category: General Interest


Information Technology Services (ITS) and Information Services and Systems (ISS) would like to say a big thank you to everyone who participated in the recent surveys evaluating the quality of information and communication technology services provided by ITS and ISS. The results of the following surveys are now available: • Services for Students • Services for Faculty and Staff • Services for...

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Success of myUNB Portal Reaches New Heights with Best myCampus 2012 Award

ITS

Posted: June 28, 2012 5:00:00 AM ADT

Category: General Interest


It is with great excitement that tidBiTS would like to announce that UNB recently received the Best myCampus 2012 Award from the CampusEAI Consortium (the vendor of the myUNB Portal) in honour of our incredible work with the myUNB Portal. As part of UNB’s comprehensive web strategy to deliver a consistent web experience throughout UNB’s entire online presence, the myUNB Portal has a theme that...

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5 Odd Questions with Doug Swift

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


Name: Doug Swift What is your job at ITS? Procurement Analyst.   Fun fact: Over the last 26 years I've been part of 7 different groups at ITS and had 4 different job titles (but only 2 official job descriptions :-O ). If you were a salad dressing, what type would you be and why? Mighty Caesar.  No such thing as too much garlic in something.  Not too many people do not like a good Caesar...

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connectEd Update UNB Saint John off to the races

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: General Interest, Projects


Last week, UNB Saint John kicked off their move to connectEd by migrating their first two groups, Information Services & Systems and the Faculty of Nursing, to connectEd. Still to come on the UNB Saint John campus are another 38 faculties and departments to be migrated over the summer. At the same time, UNB Fredericton cruised through week 2 of their migrations by moving two more groups to the...

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Email Etiquette 101 Punching out a killer subject line

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Did you know that an email’s subject line is one of, if not the most important part of the email? After all, other than your name or email address, it’s the first thing your recipient is going to see. If done properly, subject lines can save time, confusion, and even tell your recipient everything they need to know before they’ve even opened the message. Here are a few tips to help make your...

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UNB Linux Users Unite

ITS

Posted: June 20, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Attention all Linux users!  Did you know that UNB has its own Linux community where you can share information and resources with your fellow Linux comrades? UNB’s Linux Support Wiki is a convenient way for UNB Linux users to support each other and share helpful information about using Linux here at UNB. From a list of FAQ to Networking information such as how to connect to UNB’s VPN, this...

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connectEd Update First week of migrations successful

ITS

Posted: June 13, 2012 5:00:00 AM ADT

Category: General Interest


ITS is pleased to announce that last week, the faculty of Kinesiology and UNBF Libraries were successfully moved to the new connectEd environment. These two groups were the first of 91 faculties and departments on the UNB Fredericton campus scheduled to be migrated over the summer. Check out what one faculty member had to say about his move to connectEd: “I attended the connectEd Announcement...

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Email Etiquette 101 AVOIDING SHOUTING and more

ITS

Posted: June 13, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Between work and our personal lives, many of us send dozens of emails throughout the run of a day. But have you ever stopped to think about how your email message is coming across to your recipient? Here are a few email etiquette tips to consider (especially for work-related emails): 1. Be clear from the start. If your message is going to be a long one, make sure the first sentence lets your...

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Surf the Web around the World with Eduroam

ITS

Posted: June 13, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Planning a trip to another university for meetings, a conference, or even just to visit a friend?  Get immediate wireless access on your laptop or mobile device while you're there with Eduroam. Eduroam (EDUcation ROAMing) is a wireless network that allows you to connect immediately and securely using your UNB login ID and password. From UBC in Vancouver to Halifax's Dalhousie University to...

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The Results are in Students find out what your classmates think about your UNB IT Services

ITS

Posted: May 31, 2012 5:00:00 AM ADT

Category: General Interest


Information Technology Services (ITS) recently gave a brief survey to students asking for their feedback on the quality of their IT Services here at UNB. Over 1500 students answered the survey, and now the results are available for all to see on the ITS Website – Check them out. Faculty and Staff, no need to feel left out, the results from your IT Service Quality Survey will be posted soon!...

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ITS s Computer Recycling Program Packing on the Pounds

ITS

Posted: May 30, 2012 5:00:00 AM ADT

Category: General Interest


Did you know? Since May 2011, the ITS Repair Shop has recycled over 8865 pounds (which coincidently is also the weight of the Guinness World Record for the largest cup of ice cream) of material through UNB’s computer recycling program – and that’s not even including the 284 computer monitors that have also been recycled! Here’s a breakdown of where that weight has come from: 1974 lbs of...

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Time for some Spring Cleaning

ITS

Posted: May 30, 2012 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Spring cleaning can be a dreaded task, but who doesn’t love the satisfying feeling of getting to throw away old junk and making your life a little more organized? This spring, instead of just tidying up around the house and the back yard, consider doing a little spring cleaning on your computer as well. ITS has created a document outlining steps you can take to sort through and add a little...

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connectEd an Exciting Transition According to your Fellow UNB Staff

ITS

Posted: May 24, 2012 5:00:00 AM ADT

Category: Projects, General Interest


Wonder what your colleagues are saying about the upcoming connectEd services for faculty and staff? ITS recently asked Tim Walker, Director of UNB’s Resource Planning and Budgeting (RPB) Team, and Cindy Flann, Directory of Financial Services and Assistant Comptroller, to share what they’re looking forward to about the upcoming connectEd services. Here’s what they had to say: Tim Walker: “I’m...

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Double the Baby Bliss for the Faulkner Household

ITS

Posted: May 24, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


ITS would like to say a big congratulations to Rob Faulkner and his wife Lianne on their recent birth of two beautiful twin girls. Born at 12:16 pm and 12:17 pm, Eva Jane came into the world weighing 5 pounds, 12 ounces, and Olivia Joy 4 pounds 10 ounces.  We are pleased to report that mom and the girls are all doing well. From all of us at ITS, congratulations Rob and Lianne on your new...

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Welcome to Charles Spencer the latest addition to the ITS team

ITS

Posted: May 24, 2012 5:00:00 AM ADT

Category: Our Community


ITS would like to give a warm welcome to the newest addition to our staff team, Charles Spencer, who recently joined us as Manager of Network Services within the Enterprise Solutions Group. Charles joins us after a number of years at St. Thomas University (STU) where he maintained and supported their network infrastructure and, handily enough, gained experience with much of the same equipment...

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Congratulations UNB Grads of 2012

ITS

Posted: May 17, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


ITS would like to say a big congratulations to all of UNB’s 2012 graduates, including the following ITS student employees who graduate this week from their respective degree programs: John Crawford – Bachelor of Computer Science Shantanu Datta – Masters of Business Administration Suzelle Doucet – Bachelor of Computer Science Chelsi Doyle – Bachelor of Science in Engineering (Computer...

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Unauthorized access to UNB systems on Sunday May 13

ITS

Posted: May 15, 2012 5:00:00 AM ADT

Category: General Interest


On Sunday, May 13, an outside group calling themselves Team Digi7al managed to gain unauthorized access to University of New Brunswick systems through an old section of the UNB website. What kind of information did the group access? We've been able to determine the group was able to access some general information held in UNB databases such as names and e-mail addresses and generic UNB budget...

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Get connectEd See your new email calendaring file storage and collaboration tools on May 31

ITS

Posted: May 9, 2012 5:00:00 AM ADT

Category: Projects, General Interest


Faculty and staff, want to get a sneak peek at your upcoming connectEd services? ITS will be hosting a connectEd Town Hall to demonstrate the new connectEd environment, share all the details of the migration process beginning in June, and to talk about the future of the connectEd toolkit. Join us: UNB Fredericton Thursday, May 31Tilley Hall, Room 102 9:30 a.m. - 10:30 a.m. UNB Saint...

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ITS Welcomes Chelsi Doyle to the Team

ITS

Posted: May 9, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to our newest staff member, Chelsi Doyle, who recently started with us as a Network Analyst within the Enterprise Solutions team. No stranger to ITS, Chelsi recently helped out part time as a student employee in the ITS Tech Repair Shop while completing her degree in Computer Engineering here at UNB. In her new role, Chelsi will be putting her skills and...

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New Generator to Keep the Power Flowing to your IT Services

ITS

Posted: May 9, 2012 5:00:00 AM ADT

Category: General Interest


Over the past few weeks, Facilities Management has been hard at work installing a new generator behind Head Hall on UNB’s Fredericton campus. Once in place, this new machine will keep the ITS data centre up and running in the event of a power outage, thereby helping to prevent future interruptions to your IT services. Check it out:

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Ring Ring Hello UNB Fredericton s New VoIP Telephone Services are Coming Soon

ITS

Posted: May 9, 2012 5:00:00 AM ADT

Category: Projects, General Interest


Have you heard? This fall, UNB Fredericton is implementing a new VoIP telephone solution that is provided over a computer network instead of through a traditional phone line. Why are we doing this? With an estimated $4 million in overall cost savings to the university over a ten-year period, plus a 33% reduction in telephone service fees for individual departments and faculties, VoIP will not...

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5 Odd Questions with Mital Patel

ITS

Posted: May 2, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


Name: Mital Patel What is your job at ITS? Business & Marketing Analyst, Client Services.  And the UNB Campus Card Project Manager. Describe the worst hairstyle you’ve ever had. The Bieber, when I was 8, he wasn’t even born yet! What is the most unusual thing that has ever happened to you while on vacation? Signing up to go canoeing when I clearly can’t swim, falling out of the canoe and...

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Faculty and Staff what do you think about your UNB IT Services

ITS

Posted: May 2, 2012 5:00:00 AM ADT

Category: General Interest


Faculty and Staff, do you use UNB’s websites, wireless, Help Desk or other general IT services? Tell us about your experience with the services you use. Your input will help Information Technology Services (ITS) and Information Services and Systems (ISS) improve services as well as provide important feedback to external reviewers that form part of the Quality Assurance Review that ITS and ISS...

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Keeping your Mac Safe with Software Update

ITS

Posted: May 2, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


One of the best ways to keep your Mac safe and functioning well is to use the built-in Software Update tool. Apple occasionally makes security patches and new versions of pre-installed applications available through this tool, which will download and install the updates automatically. Usually you don't even need to reboot your computer. To run Software Update, just select "Software Update..."...

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Welcome to ITS s Newest Student Employees

ITS

Posted: May 2, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to Chris Coburn, Victoria Godsoe, Michael Buck, Aaron Graham, Farbod Farsade, and Amir El-Bayoumi, the latest student employees to join our team. As members of the Computing Experience Services team, Chris will be working with the Desktop Management Services group focusing on IT Equipment Checkout and Imaging, and Vicky and Mike will be working with the...

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Congratulations to the Winners of UNB s IT Service Quality Survey Contest

ITS

Posted: April 20, 2012 5:00:00 AM ADT

Category: General Interest


ITS would like to say a big congratulations to Stephanie (UNBSJ), Emily (UNBF) and Jennifer (UNBF), the three lucky winners of a $150 UNB Bookstore Gift Card through UNB’s IT Service Quality Survey Contest. These students were randomly selected from the over 1000 survey entries we received. To all those students who completed the survey – Thank you! It is ITS’s commitment to provide quality,...

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Cre t Ng a s7r0NG Pa w0RD

ITS

Posted: April 11, 2012 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Creating a password for a new account can be a dreaded task, especially when you already have passwords for several other accounts that you have to keep track of. It’s no wonder then why people often fall into the trap of reusing the same password for more than one account or making passwords overly simple so they are easier to remember. While doing these things may be convenient, they can also...

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ITS s Pet of the Month for April Lil Snack Hannah

ITS

Posted: April 11, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Say hello to Lil’ Snack, Melissa Hannah’s little fella with the big personality and ITS’s ‘Pet of the Month’ for April. According to Melissa, 1 ½ month old Lil’ Snack is the most personable goldfish she has ever had. His favourite activities include greeting people as they come in the door, swimming in circles, and eating. Lil’ Snack’s home is right here at ITS in D66, so feel free to stop by...

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Happy almost last day of classes UNB

ITS

Posted: April 4, 2012 5:00:00 AM ADT

Category: General Interest


ITS would like to say a big job well done to students for finishing yet another semester of classes at UNB!  In case you find yourself in need of a few “mentally stimulating diversions” from studying for exams over the next few weeks, check out sporcle. Sporcle is a website that provides a wide variety of timed games and trivia that test your knowledge on everything from movies, music and...

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VoIP Part 4 Current Project Status

ITS

Posted: April 4, 2012 5:00:00 AM ADT

Category: Projects, General Interest


To date in our VoIP series, ITS has looked at What VoIP is and why UNB wants it, what is being done to upgrade the UNB network to get ready for VoIP, and Interesting Features and Benefits of this new phone solution. Now to wrap up the series, we will look at ITS’s current project status and when you can expect to get VoIP at UNB in Fredericton. VoIP Project: Where are we now? Since approval...

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Welcome Back to Sean Campbell

ITS

Posted: April 4, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


ITS would like to give a warm welcome to Sean Campbell, the latest addition to our Client Services Team. No stranger to ITS, Sean spent 2 months last summer working with the Computing Response Team (CRT) and providing technical support for the faculty of Law as part of a placement through Eastern College. Since graduating from his program in October, Sean spent 4 months at Agriculture Canada...

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Animals Using Technology Run-ins with a Roomba

ITS

Posted: March 28, 2012 5:00:00 AM ADT

Category: General Interest


Quite often, the wonders of technology completely baffle us as humans, so it’s no wonder that animals find technology confusing (and often intimidating) as well.  Case in point: vacuum cleaning robots. Check out these entertaining videos of pets getting acquainted with their owners Roombas (robotic vacuum cleaners): •    Dog vs. Roomba – This Rumba might have its work cut out for it… •    Cat...

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ITS Staff Favourites Strange Food Combinations

ITS

Posted: March 28, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Hungry, anyone? tidBiTS recently asked three ITS staff members to share one of their favourite food combinations they enjoy that others might find a bit peculiar. Here’s what they had to say: Jennifer Randall (User Analyst) – Saltine Crackers, peanut butter (preferably crunchy) and a piece of cheese stacked together like a sandwich. Sean McDougall (Senior Enterprise Application Architect) –...

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connectEd Faculty and staff your new email calendar file and print services are almost here

ITS

Posted: March 21, 2012 5:00:00 AM ADT

Category: Projects, General Interest


Faculty and Staff, are you ready to get connectEd? connectEd is UNB’s Productivity Toolkit that offers convenient, secure and reliable email, calendar, file storage, collaboration and messaging tools to support learning, work and research activities at UNB. Made up of a suite of Microsoft products that work for both Mac and Windows computers, your connectEd tools will make scheduling meetings...

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How many mickeys did Mickey Mouse move his Mickey Mouse mouse

ITS

Posted: March 21, 2012 5:00:00 AM ADT

Category: General Interest, TechSpeak in Translation


When you hear the word “Mickey”, chances are the first thing that comes to mind is the beloved Disney character with big black ears, but did you know that the term ‘mickey’ can also be used to describe a different kind of mouse? According to Webopedia, a mickey is also the unit of measurement for the direction and speed of your computer mouse. Simply put, one mickey is equal to the smallest...

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Welcome to Keith Rosa and Paul Gamarra

ITS

Posted: March 21, 2012 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to Keith Rosa and Paul Gamarra, two students from Eastern College who will be volunteering with ITS over the next  8 weeks as part of their Information Systems Specialist diploma program. While they are here, Keith and Paul will be working with the Computing Response Team (CRT), as well as helping prepare for the upcoming migration of faculty and staff to...

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Half Price Photocopies Every Wednesday at Imaging Print Services

ITS

Posted: March 14, 2012 5:00:00 AM ADT

Category: General Interest


Need to make some photocopies? Save yourself some cash and pay a visit to Imaging & Print Services for half-price Wednesdays! Every Wednesday, Imaging & Print Services offers half price self-serve black and white copying. Whether you’re a student, faculty, staff member or just visiting campus, pop in to either of their locations in Marshall d’Avray Hall (Room 106) or Carleton Hall (Room 109) on...

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ITS s March Pet of the Month Jax Captain Awesome Soucy

ITS

Posted: March 14, 2012 5:00:00 AM ADT

Category: Our Community, General Interest


Meet Jax, Terry Soucy’s pup and ITS’s ‘Pet of the Month’ for March. Terry’s first choice for a name for Jax was "Captain Awesome", but he was quickly overruled by the rest of the family.  Jax is a combination of Jack (Terry’s daughter Jensen's choice of a name) and Max (Terry’s eldest Noah's choice).  According to Zachary (Terry’s youngest), Jax's middle name is Captain Awesome, so at least one...

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myUNB Portal Kicking Off 2012 with a Bang

ITS

Posted: March 14, 2012 5:00:00 AM ADT

Category: General Interest, myUNB Portal Project


Did you know? Since the myUNB Portal was first introduced to UNB just over a year ago, it has received close to 8 million visits, including over 1 million visits each in January and February 2012 alone! Check out these impressive numbers showing just how much the myUNB Portal has grown since it first became live on January 11, 2011 (numbers have been rounded to the nearest thousand): January...

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Students Complete a short survey for a chance to WIN 1 of 3 - 150 Gift Cards to the UNB Bookstore

ITS

Posted: March 14, 2012 5:00:00 AM ADT

Category: General Interest


Students, do you use UNB’s wireless, ResNet, email, computer labs or other IT services? Want a chance to WIN 1 of 3 - $150 UNB Bookstore Gift Cards? A short survey has been created for UNB students about the Technology Services we offer you. Fill out the survey and you will not only have a chance to win a $150 gift card, but also have the opportunity to give us your feedback and ideas on how...

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5 Odd Questions with Ben Steeves

ITS

Posted: March 7, 2012 4:00:00 AM AST

Category: General Interest, Our Community


Name: Ben Steeves What is your job at ITS? I'm the manager of the Systems and Applications team.  The team keeps the servers up and running and develops software and websites for UNB.  I just try to help them. You just invented the Flux Capacitor and can travel to any time you wish, past or future. What time do you travel to and why? Tough choice.  Either the late 17th century (being a...

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Welcome to ITS s Newest Employee

ITS

Posted: March 7, 2012 4:00:00 AM AST

Category: Our Community, General Interest


ITS would like to give a warm welcome to the newest addition to our team, James McManus, who recently joined us as a Client Support Analyst at the ITS Help Desk.James worked with Client Services as a student employee for many years while completing his Bachelor of Computer Science here at UNB, including the last three years which he spent as a student consultant at the ITS Help Desk.  In...

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Games to Test your Cyber Smarts

ITS

Posted: February 22, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Think you have what it takes to identify various security threats to your computer and personal accounts? OnGuard Online has a number of security quizzes to put your knowledge of internet fraud and computer security to the test. From when to say no to friend requests on social networking sites like Facebook to recognizing spam, phishing emails and other types of threats to your personal...

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ITS Staff Favourites Novels Worth Reading

ITS

Posted: February 22, 2012 4:00:00 AM AST

Category: Our Community, General Interest


Looking for a good book to read? In this month’s ITS Staff Favourites, we asked a few of our staff to share their favourite novel or series they’ve read in the past year. Here’s what they had to say: Amy Urquhart (Client Support Specialist – Web): "The Steig Larsson Trilogy (The Girl with the Dragon Tattoo, The Girl who played with Fire & The Girl who kicked the Hornet's Nest). These are the...

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Play it Safe Protect your Smartphone with a password

ITS

Posted: February 22, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Smartphones may be small in size, but the number of things you can do with them is endless, from checking your email to paying bills to listening to music to playing games and much more. Yes, there’s no denying the convenience of being able to do so much with a device small enough to fit into your pocket, but this also makes Smartphones easy to lose and an easy and popular target for thieves to...

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Acceptable Use What You Need to Know Part IV

ITS

Posted: February 17, 2012 4:00:00 AM AST

Category: General Interest


So far, Information Technology Services (ITS) has outlined how to legally, ethically, securely and responsibly use technology at UNB, defined in UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy. To finish off this four-part series, we’ll discuss the respectful use of technology at UNB. Using ICT Respectfully UNB’s ICT services provide you with tools to help you...

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Acceptable Use What You Need to Know Part III

ITS

Posted: February 10, 2012 4:00:00 AM AST

Category: General Interest


Over the last two weeks, Information Technology Services (ITS) has outlined how to legally, ethically and securely use technology at UNB, defined in UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy. This week we’ll discuss the responsible use of technology at UNB. Using ICT Responsibly UNB invests a significant amount of money, time, and effort in building and...

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New Social Media Site might Pique your Pinterest written by Nicki Smith

ITS

Posted: February 9, 2012 4:00:00 AM AST

Category: General Interest


Nicki Smith is a student employee at ITS and writes many of the articles in tidBiTS. This week we asked her to share her thoughts about a new social media site she found interesting. Enjoy! Lately I've seen a lot of posts in Facebook about a new site called Pinterest, so I thought I would finally put my curiosity to rest and find out what all the fuss was about. Simply put, Pinterest is a place...

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ITS s February Furball Perseus Thomas

ITS

Posted: February 8, 2012 4:00:00 AM AST

Category: Our Community, General Interest


Meet Perseus, Trevor Thomas’s adorable feline and ITS’s February ‘Pet of the Month’. Trevor rescued Perseus from the Fredericton SPCA in mid-October after they found him and his siblings left in a box on the city’s North side. He might look cute and innocent, but in his case, looks are very deceiving. Perseus likes to spend his time eating, sleeping and wrestling…not necessarily in that order.

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VoIP Part 3 Interesting Features and Benefits

ITS

Posted: February 8, 2012 4:00:00 AM AST

Category: Projects, General Interest


So far in our VoIP series, tidBiTS has introduced you to what VoIP is and why UNB wants it, as well as how ITS is upgrading the UNB network to get ready for VoIP.  Now that you’ve had a behind the scenes look at the project, we thought we’d share some of the cool features associated with VoIP and the many ways this new solution will benefit the university. VoIP’s greatest appeal and biggest...

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Acceptable Use What You Need to Know Part II

ITS

Posted: February 3, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Last week Information Technology Services (ITS) began a four-part series reviewing UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy by describing how to use UNB’s IT services legally and ethically. This week, let’s focus on the secure use of technology at UNB. Using ICT Securely Did you ever stop to wonder what all the security fuss is for? Why we all should use...

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5 Odd Questions with Allen Galloway

ITS

Posted: February 1, 2012 4:00:00 AM AST

Category: Our Community, General Interest


Name: Allen Galloway What is your job at ITS? I'm an IT Technician. I mainly do hardware repairs on Desktops, Laptops, Printers, Servers, etc... I have many other responsibilities as well, work on the recycling program, prep computers for Ethiopia, work on the physical install of lab equipment, server upgrades, etc. I've got a pretty broad set of responsibilities. Also I smash computers. If...

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Celebrating our Staff February

ITS

Posted: February 1, 2012 4:00:00 AM AST

Category: Our Community, General Interest


The following ITS staff members are celebrating February anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Doug Swift – 26 years Wayne Hansen – 14 years (ISS - UNBSJ) Bobby Jones – 5 years Dirk Lenentine – 12 years Chuck Hartford – 4 years Thank you for all your hard work!

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VoIP Part 2 Upgrading the UNB network to get ready for VoIP

ITS

Posted: February 1, 2012 4:00:00 AM AST

Category: Projects, General Interest


Last week, tidBiTS started a four-part series about VoIP, UNB’s upcoming phone solution for Fredericton faculty and staff, by filling you in on what VoIP is and why UNB wants it. Before VoIP can be implemented however, UNB’s network must be upgraded to accommodate this new solution. Thanks to a significant investment UNB has made in Fredericton’s network infrastructure, ITS is well on its way...

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Acceptable Use What You Need to Know - Part I

ITS

Posted: January 27, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Over the next few weeks Information Technology Services (ITS) will be reviewing UNB’s Acceptable Use of Information and Communication Technologies (ICT) policy and describing how to appropriately use UNB’s IT services. ITS provides faculty, staff and students with access to secure, high quality information and communication technologies. It is the responsibility of all users to ensure these...

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VoIP Part 1 What is VoIP and why UNB wants it

ITS

Posted: January 27, 2012 4:00:00 AM AST

Category: General Interest, Projects


Earlier this week, tidBiTS announced that UNB Fredericton faculty and staff will soon be receiving a new phone solution known as Voice over Internet Protocol (VoIP), but what exactly is VoIP, and why does UNB want it? VoIP is a phone solution that works very similarly to a regular phone, but instead of being provided through a phone line, it’s delivered over a computer network. Unlike online...

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ITS Procurement and Telecom Services has moved

ITS

Posted: January 25, 2012 4:00:00 AM AST

Category: General Interest


Need to pay a visit to ITS Procurement and Telecom Services? Previously located in Head Hall D8/D9, you will now find them right across the hall in Head Hall D11, the former ITS Help Desk space.  As always, they will continue to provide walk-up service Monday to Friday from 8:30 a.m. – 4:00 p.m. from the side window of their new location. Services offered include: Procurement and Telecom...

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Put your phishing knowledge to the test

ITS

Posted: January 25, 2012 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Recently tidBiTS filled you in on the difference between spam and phishing emails and the risks associated with responding to phishing schemes. Now that you know the dangers of phishing, we thought we’d give you a few tips for easily recognizing phishing emails so you can avoid getting yourself caught. Here’s what to look for: • Clickable links or attachments that ask you to verify or provide...

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New Phone Service for UNBF Faculty Staff Coming Soon

ITS

Posted: January 24, 2012 4:00:00 AM AST

Category: General Interest


ITS is excited to announce that faculty and staff at UNB in Fredericton will soon be receiving a new phone solution, Voice over Internet Protocol (VoIP), that will not only result in significant cost savings for the university but also provide several benefits to your day to day work at UNB. Beginning this week, tidBiTS will be writing a four part series describing what VoIP is and what it...

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Animals Using Technology Game Time

ITS

Posted: January 19, 2012 4:00:00 AM AST

Category: General Interest


People aren't the only ones who can keep themselves entertained for hours with games on their mobile devices. Check out these amusing videos of critters racking up points on their owner's tablets: 1. Bearded Dragon playing Ant Crusher - Ever tried the game Ant Crusher? If so, this bearded dragon might give you a run for your money if you're shooting for a high score. 2. Cat Plays on iPad -...

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Shibboleth a Key Piece to the Student connectEd Puzzle

ITS

Posted: January 19, 2012 4:00:00 AM AST

Category: General Interest, Geek Speak


Last year, UNB student email was migrated from Webmail to the new connectEd environment, a fully integrated and supported suite of productivity tools for email, calendaring, messaging, collaboration, and more. In order to integrate students’ connectEd services with UNB’s existing IT environment and to ensure single sign-on access to those services through the myUNB Portal, ITS had to enlist...

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Bus Riders Rejoice New App from goFred

ITS

Posted: January 11, 2012 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Want to keep your waiting time at the bus stop to a minimum on these chilly winter days? Check out the the new goFred Apps – My Transit Beta app available for Android and Apple Devices. A joint effort between CGI Atlantic and the City of Fredericton, this neat new tool tracks all the buses in Fredericton in real time so you know where they are at any given moment and can plan your arrival at...

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ITS s January Pet of the Month - Heidi McAdam

ITS

Posted: January 11, 2012 4:00:00 AM AST

Category: Our Community, General Interest


Say hello to Heidi, the 11 month-old pup of Jonathan McAdam who's first birthday is coming up on January 17th. Heidi is a red Doberman and she is quite the lady. She enjoys playing with a ball on a string and she is training for the sport of Schutzhund.                            

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Like something you read in tidBiTS Share us with your friends

ITS

Posted: January 11, 2012 4:00:00 AM AST

Category: General Interest


Good things are meant to be shared, right? Now when you read something in tidBiTS that you find interesting or helpful, you can share it with your friends on your favourite social media site.  Just go to the article, click the Share button, then select whether you want it posted to Facebook, Twitter, Google Plus or another social media site of your choosing. Have feedback for tidBiTS? Don’t...

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Spam vs Phishing Emails what s the difference

ITS

Posted: January 11, 2012 4:00:00 AM AST

Category: TechSpeak in Translation, General Interest


By now, most of us have heard the terms spam and phishing and know they have to do with email, but have you ever wondered what the difference is between the two? Spam, or junk mail, is unsolicited email that tries to sell you a product or service, such as the “latest and greatest” diet pill or some form of “cutting edge, high-quality” software.  Spammers (ie: the people sending the spam) send...

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2011 Stats Tell All Mobile mobile mobile

ITS

Posted: January 4, 2012 4:00:00 AM AST

Category: General Interest


There’s no denying 2011 was a big year for Smartphones and Tablets, but just how popular were mobile devices last year among faculty, staff and students here at UNB? Thanks to Google Analytics, here are a few stats that show the impressive increase in the number of visits to the UNB Website from mobile devices in 2011 compared to 2010: iPhone: 208,524 in 2011 vs 61,112 in 2010 (241%...

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5 Odd Questions with Michael Jewett

ITS

Posted: January 4, 2012 4:00:00 AM AST

Category: General Interest, Our Community


Name: Michael Jewett What is your job at ITS? My official title is "Assistant Director of Information Technology Security".  What does that mean? I enforce policies, investigate IT security incidents, identify security risks and try to mitigate them, educate people about safe computing practices and play with really cool tools!  In a nut shell, I provide overall direction to all things security...

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Celebrating our Staff January

ITS

Posted: January 4, 2012 4:00:00 AM AST

Category: Our Community, General Interest


The following ITS staff members are celebrating January anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Dan Drummond – 24 years Janice El-Bayoumi – 23 years Diane Verhaegen-Fox – 16 years Brenda Gullison – 15 years Lori Murray-Hawkins – 14 years Ray Small - 14 years Ben Steeves – 13 years Annalee Brewer – 8 years David Lancaster – 8...

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Happy New Year UNB

ITS

Posted: January 4, 2012 4:00:00 AM AST

Category: General Interest


Welcome to 2012, faculty, staff and students! We hope you had a wonderful holiday with friends and family and that you've returned to UNB feeling refreshed and ready for another great semester and year at UNB! 2011 brought with it many exciting changes to UNB's IT services, from the launch of the myUNB Portal to the ITS Help Desk's move to the Harriet Irving Library Learning Commons, to the new...

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