tidBiTS
Informs and engages the UNB community on IT developments and news

VoIP Project Celebrates the Halfway Point

Author: ITS

Posted on Dec 5, 2012

Category: Projects , General Interest

ITS is pleased to announce that last Wednesday, 480 more telephones on the UNBF campus were moved over to the new VoIP telephone system. With these migrations complete, the project has reached the halfway mark for providing faculties and departments with fully integrated email and voicemail, a UNB phone directory right on their phones, significant cost savings, and more.

Check out what Tina Madore from Communications & Marketing had to say about her migration to VoIP and experience with the new telephone service:

"I thought the VoIP project was implemented in the correct manner; by introducing it in different phases.  Doing this gave the team a chance to work through the bugs and to correct any issues that may have appeared. My new VoIP phone is very easy to use, especially with the university switchboard and for the number of calls that come through for different departments, faculties and staff members."

Still to come, Phase 3 of the VoIP migrations are scheduled for late February 2013 and will include the following departments and faculties:

  • Department of Biology
  • University Bookstore
  • Department of Classics & Ancient History
  • Department of English telephone
  • Department of Philosophy
  • Department of Culture & Language Studies
  • Muriel McQueen Fergusson Centre
  • School of Graduate Studies
  • President's Office
  • University Secretariat
  • Vice-President Academic
  • Vice-President Research
  • Vice-President Finance/Admin
  • AVP Capital Planning
  • U First
  • AVP Learning Environment
  • Undergraduate Awards
  • Resource Planning & Budgeting (RPB)
  • Department of Biomedical Engineering
  • Department of Economics
  • Centre for Financial Studies
  • Department of Mathematics & Statistics
  • Department of History
  • Department of Sociology
  • Faculty of Arts
  • Faculty of Business Administration
  • Department of Political Science
  • Department of French
  • International Business & Entrepreneurship Centre
  • Department of Geology

All remaining departments and faculties will be migrated as the rest of UNB’s network becomes ready. Details on these migrations will be communicated in the months to come.

To learn more about the VoIP project and its many benefits, please visit ITS’s VoIP website.

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I thought the VOIP project was implemented in the correct manner; by introducing it in different phases.  Doing this gave the team a chance to work through the bugs and to correct any issues that may have appeared.

 

My new VOIP phone is very easy to use, especially with the university switchboard and for the number of calls that come through for different departments, faculties and staff members.  Any issues that have come up with my multi-line set have been handled very professionally as well as in a timely manner.

 

Tina Madore, Communications & Marketing