Ring, Ring… Hello? UNB Fredericton’s New VoIP Telephone Services are Coming Soon
Have you heard?
This fall, UNB Fredericton is implementing a new VoIP telephone solution that is provided over a computer network instead of through a traditional phone line.
Why are we doing this?
With an estimated $4 million in overall cost savings to the university over a ten-year period, plus a 33% reduction in telephone service fees for individual departments and faculties, VoIP will not only reduce costs, but also integrate fully with the upcoming connectEd services for faculty and staff.
When and How is VoIP being implemented?
The migration to VoIP is going to take place over four phases, with phase one set to begin this September. The order in which departments and faculties are migrated will be based on the network readiness of each building. Over the next few weeks, ITS will be contacting the first set of departments and faculties to develop a VoIP migration schedule for phase one, with all UNB Fredericton departments and faculties migrated by the end of July 2013.
When your department or faculty is migrated, you will receive a new VoIP telephone that works much in the same way as your current phone, but with the added functionality of being able to manage and listen to your voice mail from your email inbox as well as on your phone. Other benefits of your new VoIP telephone will include an integrated UNB Phone Directory, Take your Number Anywhere capability and a ‘Soft’ telephone option.
To learn more about VoIP and its benefits visit ITS’s VoIP website.
If you have any questions, please contact the ITS Help Desk.
TidBiTS recently featured a four part series about the upcoming implementation of VoIP at UNB. Check it out: