tidBiTS
Informs and engages the UNB community on IT developments and news

Master your Microsoft Tools with LearnIT

ITS

Posted: December 15, 2011 4:00:00 AM AST

Category: General Interest


Looking to Master your favourite Microsoft Office Program during your free time over the holidays? Check out these great resources suggested by LearnIT: Online Training for Microsoft Office 2010 - Microsoft provides free online training courses and videos for all of their Office 2010 programs including Word, Excel Outlook and PowerPoint. This website can teach you everything from PowerPoint...

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Animals Using Technology Exercising 101

ITS

Posted: December 14, 2011 4:00:00 AM AST

Category: General Interest


Who says technology is only for humans? Beginning this month, tidBiTS will be posting articles about the various (and often funny) ways animals have put technology to use in their own ways. Stay tuned and who knows, maybe you’ll even find something you want to try with your four legged critter at home! We use technology to help us exercise, so why can’t our pets? Check out these two videos of...

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ITS Staff Favourites Favourite Holiday Movie

ITS

Posted: December 14, 2011 4:00:00 AM AST

Category: Our Community, General Interest


This month, we asked three ITS staff members to share their favourite holiday movie to curl up in front of at this time of year. Here's what they told us: Scott Chamberlain (Manager, Client Relations & Support) – "My favourite Christmas movie is National Lampoons Christmas Vacation because it never fails to make me laugh. Always puts me in the holiday spirit as well, it's a tradition for my...

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Say Hello to Ruby Lenentine our Pet of the Month for December

ITS

Posted: December 14, 2011 4:00:00 AM AST

Category: Our Community, General Interest


This is Ruby! The Boston Terrier that was not supposed to "be" due to an onset of meningitis as a pup, and yet here we are! A small dog that has the presence of her bigger peers, her ferocious lick attacks are her trademark.

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Easily access your personal or departmental files and other IT Services from off-campus

ITS

Posted: December 12, 2011 4:00:00 AM AST

Category: General Interest


A new VPN, FREE for both Mac and Windows computers, is now available to faculty, staff and graduate students. Do you work from home and need access to secure IT services like Datatel, Footprints and the CMS or get files saved on your personal and departmental network drives? If you are off-campus, you will need to use UNB's VPN (Virtual Private Network) to access secure services like...

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5 Odd Questions with Dan Drummond

ITS

Posted: December 7, 2011 4:00:00 AM AST

Category: General Interest, Our Community


Name: Dan Drummond What is your job at ITS? Systems analyst working with email, listserv, vmware, and windows/linux servers as well as anything else that gets thrown my way. What is the last movie you saw? Conan the Barbarian (2011) What is the most bizarre excuse you ever gave in school for having not done your homework? Homework fell overboard while canoeing. If you were a tree, what kind...

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Celebrating our Staff December

ITS

Posted: December 7, 2011 4:00:00 AM AST

Category: Our Community, General Interest


The following ITS staff members are celebrating December anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Rob Murray – 22 years Yvonne Dunnett – 14 years Thank you both for all your hard work!

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Happy Last Day of Classes UNB

ITS

Posted: December 7, 2011 4:00:00 AM AST

Category: General Interest


Congratulations students, on making it through another semester of classes at UNB! Just think, only a few exams to go and you’ll be home free for the holidays.  In case you need a quick break from studying, here are a couple of apps that are not only fun, but will also keep the wheels in your brain turning so you don’t lose any momentum when it’s time to get back to the books: The Impossible...

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See results of the latest myUNB poll with the new myUNB Poll Results Page

ITS

Posted: December 7, 2011 4:00:00 AM AST

Category: myUNB Portal Project, General Interest


Have you ever wondered how your fellow classmates, staff or faculty members voted in the latest myUNB poll? Put your curiosity to rest with the new myUNB poll results webpage! With colourful graphs and an easy to use Time Frame bar, the myUNB poll results page is a fun way to see how people voted on all the latest myUNB polls. Just select which month(s) you want to see the results from using...

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Revision of UNB s Acceptable Use of Information and Communication Technologies Policy

ITS

Posted: December 2, 2011 4:00:00 AM AST

Category: General Interest


UNB's Acceptable Use of Information and Communication Technologies Policy has been revised to encompass all existing policies pertaining to the use of UNB IT resources including computer labs, UNB purchased IT equipment, all  IT services and UNB's network. An awareness campaign surrounding the legal, ethical, secure, responsible, and respectful use of information and communication technologies...

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Add Pizazz to your Presentations with Prezi

ITS

Posted: November 30, 2011 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Have a big presentation coming up for work or class? Spice things up with Prezi. Prezi is a cloud-based software that allows you to create dynamic presentations that will be sure to capture your audience's attention. With neat zoom features and path tools, Prezi lets you show "big picture" ideas then zoom in on specific details within your topic. If you have to give a group presentation, Prezi...

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Keep Confidential Documents Safe Hold your print job until you get to the printer

ITS

Posted: November 30, 2011 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Printing a confidential document to a shared printer can be risky, especially if you have to walk a long way from your desk to the printer. To avoid the risk of someone seeing your private document before you've had a chance to pick it up, you can hold your print job until you get to the printer. To do this: 1.    In your document, go to 'Print' > 'Printer Properties'. 2.    Under 'Job Type'...

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Until Next Year A Dios Movember

ITS

Posted: November 30, 2011 4:00:00 AM AST

Category: General Interest, Our Community


Now that we’ve reached the end of November, it’s time to bid a final farewell to the carefully crafted handlebar, pencil, Fu Munchu and Dali moustaches of Movember participants everywhere, including those of ITS’s own Allen Galloway, Terry Soucy and Rob Murray. Here’s a last look at what 30 days of meticulous growing and grooming looks like for Allen, Terry and...

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An Easy Fix for Wonky Looking Webpages

ITS

Posted: November 23, 2011 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Have you ever gone to a webpage that looked a bit broken (menu items out of place, images overlapping text, and so on)? Something that might help straighten things out is resetting your browser's zoom level. To do this: - In Firefox: click on View > Zoom > Reset.- In Chrome: click on View > Actual Size.- In Safari: click on View > Actual Size.- In Internet Explorer: click on Tools >...

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ITS Staff Favourites Neat free apps you may not have known about

ITS

Posted: November 23, 2011 4:00:00 AM AST

Category: General Interest, Our Community


In this month's ITS Staff Favourites, we asked 3 staff members for their favourite unknown free app for their mobile device. Here's what they had to say: Ben Steeves (Manager, Application Development & Analysis):PlainText – "PlainText is a simple free text editor for iOS.  The cool part is that it stores your files on Dropbox, so you can get at the files instantly from your desktop, the...

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Movember Only one more week to go

ITS

Posted: November 23, 2011 4:00:00 AM AST

Category: General Interest, Our Community


With only one week left in Movember, it’s almost time for ITS’s Mo Bros Allen Galloway, Terry Soucy and Rob Murray to retire their moustaches for another year. But before they do, let’s see how they made out in week 4:                         Nice work guys! See you on Day 30! Want to learn more about Movember? Visit the Movember Canada website for photos of participants, Events, Mo stories...

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Proof that a little collaboration can go a long way

ITS

Posted: November 23, 2011 4:00:00 AM AST

Category: General Interest


On November 18, an event was held at the National Research Council (NRC) in Fredericton to celebrate the unveiling of the Optical Regional Advanced Network (ORAN), a new high-speed network in New Brunswick. Partners in the ORAN project include CANARIE Inc., the Province of New Brunswick, the University of New Brunswick and other New Brunswick Universities, just to name a few.  With ten times...

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Spend Your 50 Tech Fee Wisely Make A Suggestion

ITS

Posted: November 18, 2011 4:00:00 AM AST

Category: General Interest


Students, you have a say in how your $50 Tech Fee is spent. Make a suggestion: 1. Visit the Student Technology Fee website. 2. Click on ‘Suggest a Project - Students’. 3. Type in your suggestion. 4. Click ‘Send Suggestion’. *Note: Deadline for submission of ideas is December 2, 2011 The Student Technology Fee is a $50 fee paid by every student attending UNBF. Instituted in May 2002, this fee...

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Beware of Phishing Emails

ITS

Posted: November 17, 2011 4:00:00 AM AST

Category: Tips and Tricks, General Interest


Recently there was a phishing email sent to faculty, staff and students asking you to click on a link to verify your UNB account then provide your Login ID and Password. The email contained the UNB logo and looked to be coming from UNB’s President, Dr. Eddy Campbell. Although this email appeared  to come from a legitimate UNB source, please keep in mind that UNB accounts are maintained by...

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ITS Mo Bros reach the halfway mark

ITS

Posted: November 16, 2011 4:00:00 AM AST

Category: Our Community, General Interest


2 weeks down, 2 more to go! The time has come, once again, to get up to speed on the moustache growing progress of ITS’s Movember participants, Allen Galloway, Terry Soucy, and the most recent addition to the ITS Mo Team, Rob Murray. Check out these photos of them on Day 16:                           Keep up the good work guys! Want to see the moustaches being grown by other Canadian Mo Bros?...

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Manage all your emails from one place with connectEd

ITS

Posted: November 16, 2011 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Students, do you have more than one email account? Rather than going back and forth between inboxes, you can connect all your email accounts together through connectEd and manage all your messages from one place. Unlike with email forwarding, connecting your other email accounts to your connectEd account doesn’t just deliver new messages to your connectEd inbox, but also pulls in all the...

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Miss November - Sputnik Allen

ITS

Posted: November 16, 2011 4:00:00 AM AST

Category: Our Community, General Interest


This is 'Sputnik', the 9 month old kitten Tracy Allen's family adopted from the SPCA, and ITS's Pet of the Month for November. According to Tracy, Sputnik is full of energy most of the time, but when she crashes, she finds the most peculiar places to chill out :)

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5 Odd Questions with Megan Stewart

ITS

Posted: November 9, 2011 4:00:00 AM AST

Category: General Interest, Our Community


Name: Megan Stewart What is your job at ITS? I'm a Business Analyst / Project Manager with ITS Solutions.  As a project manager I oversee the planning and execution of projects.  The business analyst part involves determining needs requirements and identifying opportunities for improving business operations and processes, especially where they tie in to IT. Breaking it down further, I'd say I...

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Email stamped but NOT sealed for delivery

ITS

Posted: November 9, 2011 4:00:00 AM AST

Category: General Interest, Tips and Tricks


Often times we think of our email being like a letter sent in the mail – stuffed and sealed in an envelope so it's hidden from prying eyes. In reality, however, emails are closer to postcards than letters because they are sent in plain text, making them readable to anyone who comes across them. Before you send an email, keep in mind that people with bad intentions could intercept your email and...

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Movember The growing race is on

ITS

Posted: November 9, 2011 4:00:00 AM AST

Category: General Interest, Our Community


After just over a week of growing, ITS's fearless Movember moustache growers are beginning to show some real potential. Check out these Day 9 snapshots of ITS's Mo Bros, Allen Galloway and Terry Soucy:                             Out of the loop about Movember? Check out last week's tidBiTS post for more information, as well as photos of Allen and Terry on Day 2.

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Celebrating our Staff November

ITS

Posted: November 2, 2011 5:00:00 AM ADT

Category:


The following ITS staff members are celebrating November anniversaries for their years of service at UNB. Anniversaries are based on original start dates. John Jackson – 20 yearsIsil Flynn – 12 yearsAdam Baker – 9 yearsAndrea Bainbridge – 6 yearsLarry Saulnier – 4 yearsCyril Tobin – 2 yearsMital Patel – 1 year Thank you for all your hard work!

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Introducing the Mo Bros of ITS

ITS

Posted: November 2, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


Quiz time: What do Albert Einstein, Hulk Hogan, Charlie Chaplin and Salvador Dalí have in common? If you answered 'amazing moustaches', then you're correct! Yesterday was not only the first day of November, but also the first day of MOVEMBER, a global campaign in which men from around the world grow moustaches to raises funds and awareness for men's health and in particular, prostate cancer....

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ITS changing its name to ITS

ITS

Posted: November 2, 2011 5:00:00 AM ADT

Category: General Interest


 Although the acronym stays the same, ITS is changing its name slightly from Integrated Technology Services to Information Technology Services to better reflect our key goals and objectives.  ITS’s emphasis  is on the technology that enables the flow and use of information in its numerous forms; from productivity tools like connectEd’s Exchange® and Sharepoint® for faculty and staff, to...

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ITS s Spooktacular Halloween Costumes

ITS

Posted: November 2, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


A big thank you to all those ITS staff members who participated in ITS's Spooktacular Costume Contest this Halloween. In case you missed it, here were the big winners (as voted by the staff at ITS):  Funniest: Doug Swift (Procurement Analyst) - Clown Most Creative: Mary-Lou Mowat (Supervisor, Procurement) – 'Cereal' Killer Scariest: Jeff Smith (Manager, Computing Experience Services) -...

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ITS welcomes the newest member of our team

ITS

Posted: November 2, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


ITS would like to give a warm welcome to the latest addition to our Desktop Management Services group (DMG), Rob Nagle, who started with us on Monday as a Desktop Analyst. After completing UNB's Information Technology Program in 2001, Rob went on to use his MCSE, CCNA, A+, and Citrix certifications with various organizations including Shaw Communications, Standen's Ltd, Interpipeline, and more...

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Halloween is over so why does UNB still have Reapers

ITS

Posted: November 1, 2011 5:00:00 AM ADT

Category: General Interest


Wondering why there are two grim reapers roaming around the Fredericton campus even though Halloween is over? No need to worry, they're here to help, and they have connectEd photo IDs to prove it. From Oct. 31 to Nov. 3 and again from  Nov. 7 - 10, two representatives from Microsoft will be dressed as grim reapers and making their way around UNB in Fredericton to lend students a helping hand...

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Don t Fear the Reaper

ITS

Posted: October 27, 2011 5:00:00 AM ADT

Category: General Interest


Every year on Halloween, you're likely to spot at least a few spooky characters roaming around UNB looking to cause the hair on the back of your neck to rise. This year, however, we know of two grim reapers who will be looking to do more than just give you a fright on UNB's Fredericton campus on Halloween day. From Oct. 31 to Nov. 3 and again from Nov. 7 - 10, two representatives from...

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How to reboot your BlackBerry without touching the battery

ITS

Posted: October 26, 2011 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Need to reboot your BlackBerry? No need to remove the battery, just press and hold ALT (left shift) + CAP (right shift) + DEL (Backspace). This shortcut is known as a soft reset and will save you the hassle of removing your BlackBerry case and battery to reboot your device. Resetting your BlackBerry can correct a number of problems with your device such as if the display or an application isn't...

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ITS Staff Favourites Best Nachos in Freddy Beach

ITS

Posted: October 26, 2011 5:00:00 AM ADT

Category: Our Community, General Interest


Welcome to the first edition of "ITS Staff Favourites", a new monthly feature in tidBiTS that will let you in on some of ITS Staff's favourite things. From their favourite latte at Starbucks to their favourite phone app, every month 3 staff members will be asked a new question, so keep your eye on tidBiTS because you never know when they'll give a recommendation you want to try. Love nachos? So...

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How to check your Hotmail and connectEd email at the same time

ITS

Posted: October 20, 2011 5:00:00 AM ADT

Category: General Interest, Tips and Tricks


Students, want to know an easy way to check your Hotmail email and your connectEd email at the same time? If you start a private browsing session in your web browser, you will be able to check your Hotmail even if you're already logged in to your UNB connectEd email.  That's because private browsing stops your browser from keeping track of your recent history, including any accounts you are...

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And the Winners are

ITS

Posted: October 19, 2011 5:00:00 AM ADT

Category: General Interest


Congratulations to the winners of the UNB connectEd contest! These students were randomly selected from the 1074 entries received. Top Prizes: James (UNBSJ) - $250 UNB Bookstore Gift Card Bronwyn (UNBSJ) - $250 UNB Bookstore Gift Card Secondary Prizes: Etienne (UNBF) - Microsoft Live@edu Laptop Sleeve Kent (UNBF) - Microsoft Live@edu Backpack Rifat (UNBF) - Microsoft Live@edu Laptop...

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Imaging Print Services for all your printing and copying needs

ITS

Posted: October 19, 2011 5:00:00 AM ADT

Category: General Interest


Working on a big project or thesis? Planning a big conference or event? You don't need to leave campus for your professional printing needs – just visit UNB's Imaging & Print Services. Conveniently located in Marshall d'Avray Hall (Room 106), Imaging & Print Services can provide you with high quality printed materials, including: -    Posters & Signage-    Brochures & Booklets-    Envelopes-   ...

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Students are now connectEd

ITS

Posted: October 19, 2011 5:00:00 AM ADT

Category: General Interest


The big day has finally arrived! Today during the wee hours of the morning, ITS began migrating 17,070 UNB student email accounts to the new connectEd email service. Now that it's almost the end of the work day, there are only a few migrations left to complete before all student email is moved to connectEd. So just what does connectEd do for you as a student? connectEd gives you the tools you...

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Introducing Ralf Nikkel ITS s October Pet of the Month

ITS

Posted: October 13, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


This is Ralf, the newest addition to the Nikkel household. At just about 4 months old, Ralf has 2 operating modes: off (i.e. sleeping) and nuclear (i.e. everywhere at once). He is curious about everything, and will chew anything—typical puppy but exhausting for the family. Ralf knows 'sit', 'down', 'shake', and is working on 'rollover' and 'here' (as in 'come here'—proving to be a challenge)....

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Look out pipsqueak IPv4 there s a new IP boss in town

ITS

Posted: October 13, 2011 5:00:00 AM ADT

Category: Geek Speak, General Interest


Did you ever think the world would run out of telephone numbers? Ok, so we might still have a while to go before that happens, but we are getting close to running out of the numbers computers use to talk to each other. Computers don't understand website address names, like www.unb.ca, so they use a "phonebook" to convert that name to a number or address they do understand. The current version...

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Pre-Retirement Reminiscing with Tony Fitzgerald

ITS

Posted: October 13, 2011 5:00:00 AM ADT

Category: Our Community, General Interest


Tony Fitzgerald, a Senior Developer at ITS, will be retiring at the end of October after over 37 years at UNB. Here is a look at Tony’s career with ITS: Oddly enough, Tony first became interested in computer programming in the spring of 1969 during a 2nd year analytical chemistry course as part of his Physics undergraduate degree. After spending hours on one of his assignments, Tony was...

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T-Minus one week until students get connectEd

ITS

Posted: October 13, 2011 5:00:00 AM ADT

Category: General Interest, Projects


The wait is almost over! Starting next Wednesday (October 19), ITS will begin moving UNB student email over to the new connectEd email service. This migration will be wrapping up on Friday, October 21, so students will be able to access all their new connectEd tools before the kick-off of the weekend. Remember, next week's move to connectEd won't cause any changes to your email address, UNB...

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5 Odd Questions with Tony Fitzgerald

ITS

Posted: October 5, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


Name: Tony Fitzgerald What is your job at ITS? My title is "Senior Developer".  I like that because I can pretend I spend my time in the dark with chemicals and film.  In fact, I spend my time in the dark with project specifications and the vague hope that I'm moving in the right direction. In some ways, my job has always been "Plus ça change, plus c'est la même chose".  When it was hired,...

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Celebrating our Staff October

ITS

Posted: October 5, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


The following ITS staff members are celebrating October anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Pierre Arseneau – 3 yearsIvan Baird – 11 yearsDwayne Brewer – 4 yearsKevin Manuel – 4 yearsTerry Nikkel – 5 yearsBen Steeves – 13 yearsTrevor Thomas – 2 years Thank you for all your hard work!

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Cyber Security Awareness Month

ITS

Posted: October 5, 2011 5:00:00 AM ADT

Category: General Interest


Earlier this week, Canada's Minister of Public Safety announced that October is Cyber Security Awareness Month. In honour of the occasion, the Government of Canada has started a national public awareness campaign called "Get Cyber Safe" to help spread the word on online security. Think you could use a refresher on cyber safety? Check out the government's Get Cyber Safe Website for tons of...

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ITS Stars on Ice

ITS

Posted: October 5, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


The staff at ITS may not be able to carve up the ice like the guys on the V-Reds hockey team, but that doesn't mean we can't have fun trying. Yesterday a group of ITS staff took a break from their usual lunchtime activities and hit the ice at the Aitken University Centre (AUC) for the first Open Skate of the year. Thanks to some handy Blackberry cameras we were able to capture some of the fun: ...

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Your New UNB Computer - Behind the Scenes

ITS

Posted: October 5, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation, General Interest


Have you ever wondered how the operating system and software gets installed on your new Windows 7 computer before you receive it at your desk? Likely not – because ITS does this for you and you don't have to give it a second thought. ITS does this in an automated and efficient way so that when you receive your computer, it's ready for you to just turn it on and start using it! ITS uses a...

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TechSpeak in Translation - Remote Desktop

ITS

Posted: October 4, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation


Remote desktop technology makes it possible to view another computer's desktop on your computer. This means you can open folders, move files, and even run programs on the remote computer, right from your own desktop. Both Windows and Macintosh [and Linux] computers support remote desktop connections, though they use different implementations. Windows XP and Vista both include Remote Desktop as...

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Coffee The oil that greases the ITS Machine

ITS

Posted: September 29, 2011 5:00:00 AM ADT

Category: General Interest, Our Community


Did you know that September 29 is National Coffee Day? In honour of the occasion, here's a little tally on our black gold in the ITS office: For those of us who aren't morning people, and even for those who are, most would agree that there's nothing quite like a fresh cup of Joe to get you going in the morning.  Just ask ITS employees who stay fueled on fresh coffee every day thanks to the ITS...

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Don t forget to take out the trash

ITS

Posted: September 29, 2011 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Did you know? Just because you delete a file from a computer doesn't mean it's gone for good. Depending on the computer, the files you delete may just be moved over to the trash or recycle bin. This can be extremely helpful because it means you can easily retrieve files you may have deleted by accident. On the flip side, however, it also means that someone could easily riffle through your trash...

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Faculty and Staff getting connectEd in 2012

ITS

Posted: September 29, 2011 5:00:00 AM ADT

Category: General Interest, Projects


Did you miss the introduction to connectEd event held over the summer? Want to know more about connectEd for faculty and staff? Watch our connectEd videos - we recorded the presentations and have posted them on UNB's YouTube channel so you wouldn't miss a thing. Visit the connectEd Documents and Resources webpage and click on the video links to learn more. Faculty and staff - connectEd in...

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We re Talking with Social Media

ITS

Posted: September 29, 2011 5:00:00 AM ADT

Category: General Interest


ITS has been regularly using UNB's eNewsletters, websites and this blog to tell you about the great stuff happening with IT at UNB. But, we don't just want to tell you about stuff, we want to talk with you! We have added Facebook and twitter to our mix so you can let us know what you think about IT at UNB, share your suggestions, make comments and share what we post with your colleagues and...

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Students stay connectEd even after graduation

ITS

Posted: September 23, 2011 5:00:00 AM ADT

Category: General Interest


Did you know? The new connectEd services coming this October won’t just benefit you as a current UNB student, but also as a future UNB alumni. Even after you graduate, you will keep your UNB email address and access to your online connectEd services, including: • A massive email quota (10GB) and file storage quota (25GB) • Microsoft’s online suite including instant messaging, personal...

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Did you know students keep their same email address with connectEd

ITS

Posted: September 21, 2011 5:00:00 AM ADT

Category: Projects, General Interest


Students moving to the connectEd services this October will not need new email addresses. Your email address will remain the same, as will your UNB login ID and password. To access the connectEd services once available, just log in to the myUNB portal as normal. Once connectEd is available, you will see a new connectEd widget in the myUNB Portal that will replace the existing Webmail widget....

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Students Enter the connectEd contest for a chance to win a 250 Gift Card to the UNB Bookstore

ITS

Posted: September 21, 2011 5:00:00 AM ADT

Category: General Interest


This contest is now closed. To see the big winners, check out the "And the Winners are..." tidBiTs post. Students, want a chance to win big with connectEd? Enter the connectEd contest and you could walk away with 1 of 2 $250 Gift Cards to the UNB Bookstore. You can get up to three entries, so make sure you enter all three ways for more chances to win: 1. Like us on Facebook -...

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UNB Wins Early adopter Award from Hannon Hill

ITS

Posted: September 21, 2011 5:00:00 AM ADT

Category: General Interest


In a recent blog post, tidBiTS told you about UNB being in the running for the Early Adopter award from the makers of our content management system, Hannon Hill, for our use of new features like WordPress, which powers many UNB blogs (including tidBiTS) and our use of database publishing, which powers our new academic programs and admissions requirements catalogues for prospective...

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Want to know if you re getting connectEd in October

ITS

Posted: September 21, 2011 5:00:00 AM ADT

Category: General Interest


Wondering if you're eligible for the new connectEd services coming this October? Only those with a primary affiliation of student are getting connectEd this October. If you're not sure if this is you, log in to the myUNB Portal. If you see the connectEd image shown here on the right-hand side of your portal screen, you are getting connectEd next month. If you don't see the image, that means you...

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5 Odd Questions with Martin Hann

ITS

Posted: September 14, 2011 5:00:00 AM ADT

Category: Our Community, General Interest


Name: Martin Hann What is your job at ITS? I run the Hardware Support and Repair Services shop, which is responsible for repairing all of the computer equipment on campus, installing equipment in the computer labs, recycling the end of life equipment, etc. If you were in the Witness Protection Program and had to invent a new first, middle and last name, what would they be? Joe Runn Swift If you...

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Props to UNB Web Ops

ITS

Posted: September 14, 2011 5:00:00 AM ADT

Category:


This summer, UNB was nominated for the Early Adopter award by the makers of our content management system, Hannon Hill. This nomination was the result of our use of new features like WordPress, which powers UNB's Newsroom,  Perspectives  and tidBITS blogs (among others) and our use of database publishing, which powers our new academic programs and admissions requirements catalogues for...

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Students are you ready to get connectEd

ITS

Posted: September 14, 2011 5:00:00 AM ADT

Category: Projects


This October, as part of connectEd – UNB's Productivity Toolkit, student email will be moving to a web-based email service, Microsoft's Live@edu. So what exactly does this mean? For starters, students will be getting a massive increase in their email quota (from 150MB to 10GB) and will also have easier access to UNB email from their mobile devices. But that's not all; Live@edu will also provide...

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tidBITS wants to hear from you

ITS

Posted: September 14, 2011 5:00:00 AM ADT

Category:


Have a question, concern, quip or query about something you've read in ITS's blog, tidBITS? We want to hear it! Now whenever we post a new article in the blog, you will have the opportunity to leave a comment letting us know what you think about what you've just read. Just leave your name and email address, then share what's on your mind and click submit. Have a question for tidBITS? Provide a...

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Celebrating our Staff September

ITS

Posted: September 8, 2011 5:00:00 AM ADT

Category: Our Community


The following ITS staff members are celebrating September anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Steve McCallum – 13 yearsKevin Gorman – 11 yearsSarathy Purushotham – 11 yearsCheryl Jacobs – 10 yearsDave Kell – 9 yearsDave Totton – 8 yearsRob Faulkner – 7 yearsNeil Hawker – 7 yearsAmy Urquhart – 3 years Thank you for all your hard work!

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Get your Bearings with UNB s New Campus Map

ITS

Posted: September 8, 2011 5:00:00 AM ADT

Category: Projects


Looking for a quick and easy way to find out where you're allowed to park on campus? Check out ITS's newly designed campus map! This new map makes it easier than ever to find what you're looking for on campus, whether it's the location of your next class, the closest place to grab a quick bite to eat during your break, or the most convenient parking lot you can park in as a faculty/staff or...

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New to UNB Check out these handy resources

ITS

Posted: September 8, 2011 5:00:00 AM ADT

Category:


Welcome to UNB, new faculty, staff and students! To help make your first few weeks at UNB a little easier, here's a quick introduction to a few of the great resources available to you through ITS: myUNB Portal – The myUNB Portal acts as a one stop shop for the majority of your personal IT services at UNB. Sign in to the Portal and you will have access your UNB email, class and exam schedules,...

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Welcome Back UNB

ITS

Posted: September 8, 2011 5:00:00 AM ADT

Category:


From all of us here at ITS, welcome back UNB faculty, staff and students! Whether you are starting your first year as an undergrad, buckling down for the final year of your graduate degree, or settling in for another year of research and teaching, we wish you all the best and look forward to serving you during what is sure to be another great year at UNB. Don't forget, if you ever have any...

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ITS Lending a Helping Hand during Student Orientation

ITS

Posted: August 31, 2011 5:00:00 AM ADT

Category:


This Saturday while new students are getting settled into their dorm rooms for a new year at UNB, ITS will be on hand in the Student Union Building (SUB) for anyone looking to get a jump start on setting up their UNB IT services. Visit the ITS kiosk in the SUB from 9am to 3pm for help setting up wireless on your laptop or mobile device, or for help with any other UNB IT questions you may have....

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UNB s Wireless Service Now Improved and Simplified

ITS

Posted: August 31, 2011 5:00:00 AM ADT

Category:


As of this morning, UNB's wireless service is now more secure for all users and, for those connecting with an Apple product, things are a whole lot easier. With the updates ITS performed earlier today, UNB's wireless network is now not only more secure for all devices, it is also easier for Apple devices to connect to the wireless network. Due to the updates, Apple devices (iPhone, iPod Touch...

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Unmasking your Mobile Phone s Hidden Identity

ITS

Posted: August 31, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know that your mobile phone has a secret identity? If you dial *#06# on the keypad of most mobile phones, a 15 digit number will appear on the phone's screen. This number is the International Mobile Equipment Identity (IMEI). Make a record of this number. Your IMEI can be used to identify your phone if it's ever lost or stolen, even if someone has changed the SIM card. Depending on...

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Wedding Bliss for One of ITS s Own

ITS

Posted: August 31, 2011 5:00:00 AM ADT

Category: Our Community


ITS would like to say a big Congratulations to newlyweds Kim Washburn, a Telecom Analyst at ITS, and Linda Green who tied the knot last Friday at St. Dunstan's Parish in Fredericton. Kim and Linda had a wonderful day celebrating with friends and family and are now off enjoying a relaxing honeymoon together on Prince Edward Island. From all of us here at ITS, Congratulations Kim and Linda, and...

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Email Etiquette 101 Using the Bcc field

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have an email you'd like to send to several people at once? Before you hit the send button, take a second to make sure your recipients are in the appropriate mail field. When you have to send an email to a very long list of recipients or to a list of people who shouldn't necessarily know each other (like with mailing lists), you should always use the Bcc (Blind Carbon Copy) field. Unlike the To...

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Large Files Handled and Delivered with Care through UNB File Drop

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category: General Interest


Tired of your emails not sending because your file attachment is too big? UNB File Drop can help. UNB File Drop is an easy and secure way to send large files to anyone at UNB. Even individuals outside of UNB can use this service to send files to UNB faculty, staff and students. Just go to the File Drop website, add one or more recipients (must be a UNB email address), upload your files, and...

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Tackle New Versions of Old Software with lynda com

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category:


Dreading having to upgrade to the newest version of a software program just as you were getting used to the old one? Make the transition smoother with lynda.com. Lynda.com is an award-winning provider of educational movie-based training on a wide range of software programs, including courses on how to use new features in the most recent version of programs like Office 2010 Excel, PowerPoint,...

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WARNING CDs don t last forever

ITS

Posted: August 24, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Are you in the habit of saving your favourite pictures to blank CDs with the intention of keeping them for future reference? Saving important files to blank CDs might seem like a good way to store them forever, but the reality is that CDs gradually break down over time and can eventually stop working altogether. While this break down likely won't happen overnight, most blank CDs only have a...

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How to find exactly what you re looking for in a lengthy web site or document file

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


There's no denying the Internet is a useful research tool, but sometimes it can give you a lot more information than you need. Fortunately, there's an easy way to search web pages and see right away if it contains information on the topic you're looking for. In your web browser, just click Ctrl + F (Command + F on a Mac) and a small search box will open on your screen (the location may vary...

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How to Transfer Phone Calls in a Flash

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Faculty and staff, have you ever received a call on your UNB phone from someone trying to get a hold of another person in your department? Rather than making the caller hang up and dial another number, you can easily transfer their call directly to the right person. Just press the 'Flash' or 'Link' button on your phone, dial the extension number of the person you want to transfer the call to,...

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Keep the Battery Life in your Mobile Phone Flying High with Airplane Mode

ITS

Posted: August 17, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Looking for an easy way to save the battery life on your mobile device? If you set your cell phone to airplane mode, it will disable your phone's wireless services and prevent your phone from wasting juice searching for a wireless signal. While this means you won't be able to make calls, send text messages or browse the web, you will still be able to use other tools on your phone like your...

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Changes coming next week for anyone with Multiple UNB Login IDs

ITS

Posted: August 10, 2011 5:00:00 AM ADT

Category: Projects


Are you a UNB student and faculty/staff member with multiple Login IDs? Starting next Wednesday, August 17, anyone with both a student and faculty/staff Login ID will officially be moving over to a Single Login ID. This will make it easier to manage your UNB email and also give you a more true Single Sign-on through the myUNB Portal as you can access your student and faculty/staff information...

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Eww what s that smell How to Sniff out a Phishy Email

ITS

Posted: August 10, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Wondering if an email you received is from a legitimate source? There may be something 'phishy' about an email if: •    The email message contains misspelled words or poor grammar •    The message asks for personal information like your credit card number, account Login ID, password, or Social Insurance Number •    The message sounds threatening and tries to make you think there will be...

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Group Work Made Easy with Live edu Office Web Apps

ITS

Posted: August 10, 2011 5:00:00 AM ADT

Category: Projects, General Interest


Working on group projects with classmates can be tricky, especially when you have to work around everyone's schedule. Luckily, with the move to connectEd this fall, UNB students will have the tools to make group work a lot easier. Thanks to Live@edu's Office Web apps, students will be able to share files with one another online and access them from anywhere as long as they have an Internet...

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Jeff Smith proving you don t need ice to have a good game of hockey

ITS

Posted: August 10, 2011 5:00:00 AM ADT

Category: Our Community


When you think of sports played in the summertime, chances are hockey isn't the first one to come to mind. But just because the ice has melted doesn't mean your stick and gloves have to be put in storage until winter. Take it from Jeff Smith, ITS's Manager of Computer Experience Services. Jeff, along with Aaron Cornish, a summer student at the ITS Help Desk, plays in the Capital City Ball...

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5 Odd Questions with Kevin Gorman

ITS

Posted: August 3, 2011 5:00:00 AM ADT

Category: Our Community


Name: Kevin Gorman What is your job at ITS? Google expert, solving UNB problems one search at a time.  Formally labelled a 'Senior Desktop Architect', well 'connectEd' and involved with everything related to the student lab, staff and faculty desktop environments including software and operating system delivery, anti-virus, windows update services, desktop management, desktop and application...

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Celebrating our Staff August

ITS

Posted: August 3, 2011 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating August anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Pat Smith – 30 years Mary Lou Mowat – 29 years Eric Eastwood – 28 years Debbie Christie – 22 years Stephen Craft – 9 years Ying Zhang – 7 years Edward Hayden – 6 years Lance Redbourne – 5 years Tony Lewis – 2 years Thank you for all your hard work!

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Focusing in on the Differences between JPEG GIF and PNG Image Files

ITS

Posted: August 3, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation


Ever wonder what the difference is between the JPEG, GIF and PNG image file formats? JPEG/JPG – The name JPEG stands for Joint Photographic Experts Group, the name of the committee that came up with the JPEG standard. JPEG files can support 16 million colours, so they are great for photographs or graphics with a lot of detail. JPEGs are 'lossy' compression files, meaning information about the...

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Super-Sized Email and File Storage on the Menu for UNB Students this Fall

ITS

Posted: August 3, 2011 5:00:00 AM ADT

Category: Projects, General Interest


UNB Students, is your UNB email inbox bursting at the seams? With the move to Live@edu this October, student email quota will increase over 68 times from 150MB to 10GB (10,240MB) - enough space for hundreds of thousands of emails!  Not only that, but Live@edu will also allow students to take advantage of 25GB of online storage space through SkyDrive, Live@edu's online file storage system....

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Doodle Your Way to Easy Event Scheduling

ITS

Posted: July 27, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Tired of the confusion and frustration of trying to schedule a meeting with friends or co-workers via Facebook or email threads? Doodle is a free web-based service that makes scheduling an event quick and easy. Just provide Doodle with as many date and time suggestions for your event as you wish and the site will send a poll to all your guests asking whether or not they are available during...

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Excitement lies ahead for Matt Ashfield as he says goodbye to ITS

ITS

Posted: July 27, 2011 5:00:00 AM ADT

Category: Our Community


ITS would like to say a big thank you and farewell to Matt Ashfield, ITS's Manager of Communications & Network Services,  who will soon be heading off on a new adventure as the Technical Architect with NB Community College (NBCC). Matt first joined ITS in 1998 as a Network Analyst and since then has worked hard to ensure UNB has a safe and reliable network. His contributions to ITS include...

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ITS Welcomes its Newest Baby

ITS

Posted: July 27, 2011 5:00:00 AM ADT

Category: Our Community


Congratulations to Jeremy Hollins, a student employee in ITS's Hardware Support and Repair Services unit, and his significant other Jessica on the recent birth of their first child, Judah Paul Hollins. Judah was welcomed into the world at 5:00 am on Monday July 25th. At last word, mom, dad and baby are all doing well. From everyone here at ITS, Congratulations Jeremy and Jessica on your new...

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UNB Students Moving to Live edu Email this Fall

ITS

Posted: July 27, 2011 5:00:00 AM ADT

Category: Projects, General Interest


  Have you heard about the exciting improvements coming to UNB student email services this fall? This October, UNB student email will be moving to Microsoft's Live@edu, a web-based email service that will better suit student email needs at UNB. With Live@edu, students can look forward to a huge increase in email quota from 150MB to 10GB, and also benefit from easier access to their UNB email...

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Cookies for Everyone - Demystifying HTTP Cookies

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation


It's January and you're off to the theatre for an evening show.  You're wearing your heavy winter parka but the theatre is warm and seating is tight and you don't want to carry it with you.  Fortunately, the theatre provides a coat check service so you give them your coat and in return they pass you a small slip of paper with a number on it. After the show, you return to the coat check, present...

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File Storage and Sharing made Easy with Dropbox

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category:


Looking for an easy way to store your files without the fear of losing them if your computer crashes? Dropbox  is a free service that lets you store files, pictures and videos and access them from anywhere. Files you save to Dropbox are automatically saved not only in your Dropbox folder on your computer or cell phone, but also to the Dropbox website, so even if you spill coffee all over your...

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Play it safe Scan unknown files or programs for viruses before you open or install them

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Unsure if a file or program you found online or received in an email is virus-free? Before you open or install it and risk contaminating your computer with bugs, scan it using VirusTotal. VirusTotal is a free service that uses a variety of antivirus engines to scan your files or programs for malware that one antivirus application might miss on its own. Just upload the unknown file or program...

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Switching phone plans for your UNB cell phone Keep your old number

ITS

Posted: July 21, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know? If you are using a service provider other than Bell Mobility for your UNB paid cell phone plan, or if you are switching from a personal paid plan to a UNB paid corporate plan, you can make the switch without the hassle of having to change your phone number. Just contact the ITS Telecom Group and they will guide you through the process and arrange for you to keep your existing...

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A Word to the Wise How to avoid getting your laptop stolen during your travels

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Laptops are valuable not only because of their hardware, but also because they store valuable and personal information such as credit card numbers, contact information, photographs and more. Combine this with the fact that they are so portable and common and it's pretty clear why they are a favourite target of thieves. To help keep your laptop out of the wrong hands while you're on the go, try...

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connectEd - It s almost here

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Our Community


Forgot to RSVP for ITS's big connectEd event coming up on Friday but still want to attend? No problem! All are welcome to join us this Friday, July 15 as we introduce the new connectEd brand, highlight the features of the new productivity tools and listen to our featured speaker David Fraser, Canadian Privacy Lawyer with McInnes Cooper, who will be discussing Privacy and the Cloud. The event...

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How to Share Pictures and Video Found on the Web

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Tips and Tricks


From video and audio clips to online encyclopaedias and instruction manuals, the Internet provides us with an endless number of resources. But like printed documents such as novels and textbooks, one needs to be thoughtful before taking excessive liberties with others' material found on the web. Most internet content comes with the tools that make sharing as easy as a simple click; however, not...

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Stay informed on what s happening in IT at UNB with the ITS Current Projects page

ITS

Posted: July 13, 2011 5:00:00 AM ADT

Category: Projects


Looking for information on current projects ITS is working on, like Single Login ID or connectEd? Just visit the ITS Current Projects web page which lists all projects underway at ITS and also highlights some enterprise wide projects. We will continue to add to the Current Projects page as things progress, so keep your eye on these pages and on tidBITS.

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5 Odd Questions with Sarathy Purushotham

ITS

Posted: July 6, 2011 5:00:00 AM ADT

Category: Our Community


Name: Sarathy Purushotham What is your job at ITS? Project Manager/Business Analyst ---  Which means part of my job is to plan and execute projects while the other part is to analyze business IT problems to find solutions. What do you currently have set as the wallpaper on your cell phone? Tranquil pathway through a tropical forest. What is the oddest form of transportation you've ever...

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Celebrating our Staff - July

ITS

Posted: July 6, 2011 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating July anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Fred Webber – 32 yearsTracy Allen - 17 yearsBill Hamilton – 14 yearsAdam Humphrey – 13 yearsSean McDougall – 11 yearsTerry Soucy – 5 years Thank you for all your hard work!

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En garde A look at Isil Flynn s time as a fencer

ITS

Posted: July 6, 2011 5:00:00 AM ADT

Category: Our Community


Have you ever wondered what it would be like to be able to handle a sword like Zorro or one of the Three Musketeers? No need to wonder, just ask Isil Flynn, ITS's Senior Enterprise Usability/Interface Designer. Isil began fencing, a sport which involves two competitors going head to head with swords, in 1986 following a casual conversation with friends in the Arts & Humanities Lounge at UNBSJ....

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The Key to Secure Online Shopping

ITS

Posted: July 6, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Cars, electronics, beauty supplies, clothing and even cupcakes. These days you can buy just about anything online. But just how safe is it to provide personal information like credit card numbers to web sites when you buy something over the Internet? Before you purchase something from a web site, make sure you see a closed lock or unbroken key symbol at the bottom of your browser window or next...

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Apple News The latest updates for Mac OS computers

ITS

Posted: June 30, 2011 5:00:00 AM ADT

Category:


Do you use a MacOS computer at home or work? If so you might be interested to know that Apple recently issued a number of security updates to further protect MacOS computers from unwanted bugs. According to a recent post on the Threat Post Blog, these updates should put a stop to 39 different bugs that had been causing issues in a variety programs including QuickTime and MobileMe. In addition...

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Changes to Your UNB Login ID

ITS

Posted: June 30, 2011 5:00:00 AM ADT

Category:


UNB is moving to a Single Login ID. This change only affects people who currently have two active login IDs as well as new UNB faculty, staff and students. So why are we doing this? ITS is getting our IT infrastructure and systems ready to move UNB towards new productivity tools for email, file storage, calendaring, and collaboration. In order to do this, we need to change all faculty, staff...

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Flash Flash Flash Ugh How to clear your Voicemail Light

ITS

Posted: June 30, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Is the voicemail light on your phone always flashing even when you don't have any new messages? This could be because you need to reset your message waiting light. To do this, just lift your receiver, dial *93, wait a few seconds and then hang up again. If that doesn't work you may have to do a hardware reset, but don't worry, it's not as complicated as it sounds. Just follow the "Clear Message...

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Get connectEd Introducing UNB s New Productivity Toolkit - email calendaring file storage and collaboration July 15

ITS

Posted: June 30, 2011 5:00:00 AM ADT

Category:


Faculty, staff and students are invited to attend an exciting event to introduce connectEd, UNB's upcoming productivity toolkit that will replace and improve our existing email, calendar, file storage and collaboration systems. Join us on Friday, July 15 as we introduce the new connectEd brand, show the features of the new productivity tools and listen to our featured speaker David Fraser,...

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Create a great summer playlist with Grooveshark and Jango

ITS

Posted: June 22, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Looking for the perfect playlist for your next summer barbeque? Grooveshark is a website that allows you to easily create and save playlists of all your favourite music for free. No need to waste time downloading or spending your hard earned bucks to buy songs, just visit the site,  type in your favourite song or artist and hit play.  Want to check out the most popular tunes for your summer...

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myUNB Portal Leading the Way

ITS

Posted: June 22, 2011 5:00:00 AM ADT

Category: myUNB Portal Project, Our Community


Two ITS employees recently attended a conference hosted by the CampusEAI Consortium, the vendor of the new myUNB Portal. During the conference, the myUNB Portal got plenty of attention and praise from not only people at other institutions but also from developers and analysts who work for the CampusEAI Consortium. Our myUNB Portal login screen was the first page people saw. Everyone who...

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What s New in UNB Fredericton Computer Labs for 2011-12

ITS

Posted: June 22, 2011 5:00:00 AM ADT

Category:


This summer, the ITS Desktop Management group will be hard at work updating UNB's many computer labs for the 2011-12 academic year.  These upgrades are thanks to the Student Technology Fee (STF) which is a major source of funding for lab renewals at UNB, including new computers, new software and networking. The lab updates to look forward to this year include: New workstations in lab B17 in...

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Drum roll please UNB Wireless Stats for 2010-11

ITS

Posted: June 15, 2011 5:00:00 AM ADT

Category:


Everywhere you go on campus people are connected to UNB's wireless networks whether it's on their cell phone, laptop or iPod. So just how wireless are UNB's faculty, staff and students during the academic year? The latest stats show that 14,254 unique wireless devices were hooked on to UNB's Fredericton and Saint John wireless networks between September 2010 and April 2011. Of those connected,...

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Looking at Audio and Video Streaming

ITS

Posted: June 15, 2011 5:00:00 AM ADT

Category: Geek Speak


Audio/Video streaming is a term you may not hear very often, but it's a core technology at the heart of today's internet experience.  If you've ever watched a video on YouTube, rented a movie from iTunes, or subscribed to Netflix, you've used streaming video technologies. In the old days (in internet terms, that's anything more than about seven years ago), most video or music content delivered...

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New Features in UNB File Drop

ITS

Posted: June 15, 2011 5:00:00 AM ADT

Category: General Interest


UNB File Drop recently received a makeover making it easier than ever to send large files to UNB faculty, staff and students. The simplified new design includes new buttons and spinners to show you the progress of your file uploads. Other benefits include improved performance when you send very large files to multiple people at once, and the ability to select any file to be removed instead of...

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Smudged Letterhead Stop the Printer not the Press

ITS

Posted: June 15, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have you ever printed a document on letterhead only to have it come out looking smudged and unprofessional? This is likely because your letterhead was produced by a laser printer instead of a printing press. Laser printers work by baking toner onto paper with high heat. Most laser printers today produce so much heat that they can actually reactivate previously printed toner if it goes through...

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Does size really matter MB versus MiB

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category: Geek Speak, General Interest


You've probably heard all about megabytes and gigabytes, but have you heard about mebibytes and gibibytes? Most of the time, when we talk about how much storage space is available on an electronic device we speak about the number of gigabytes available. The problem is, the prefix "giga" means very different things depending on whether you're talking about electronics or anything else - and this...

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Large Format Printing now Available at Imaging Print Services

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category:


Thanks to some recently acquired tools, Imaging & Print Services can now produce high quality large prints up to 44 inches wide and up to 150 feet long in black and white or colour.  They also have a variety of paper options to choose from.For details on pricing, check out the Imaging & Print Services' Price List. If you would like more information on the products and services offered at...

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Phishing Emails Don t take the bait or you ll get hooked

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation, Tips and Tricks


You've likely heard a fishing story about how someone let the big one get away, but have you ever heard a phishing story about how someone got hooked by a big one? 'Phishing' is a computer term used to describe an online method of performing identity theft. When someone is 'phishing', they are trying to steal your personal information such as your user name and password or Bank Account...

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President s Dinner Celebrating UNB Faculty and Staff

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category:


Last night, the University of New Brunswick hosted its annual President's dinner which recognizes faculty and staff who have dedicated over 25 years of service to UNB.  Among those honoured was ITS's very own Procurement Analyst, Doug Swift. Not only did yesterday mark Doug's 25th year of service at UNB, but he also celebrated his birthday. From all of us at ITS, Happy Birthday Doug, and...

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Text Messages like Jokes of the Day Worth a chuckle but are they worth the price

ITS

Posted: June 8, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Have you ever received a text message asking if you want to subscribe to receive Jokes or Tips of the Day? Text message services like Jokes of the Day may sound like fun, but they will cost you. These types of messages are called short code text messages and are different from standard SMS texts in that they are billed to you at a much higher rate – anywhere from $2.50 to $10.00 per text. ...

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5 Odd Questions with Mike Laurence

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Our Community


Name:Michel (Mike) Laurence What is your job at ITS? As a Telecom Analyst I deal with the major telephone carriers & service providers for both Wireless and Wire line services providing service for the UNB community (All Campuses). If you could see in black and white except for one colour, what colour would you choose and why? The colour pink or the colour of skin because that's what...

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Celebrating our Staff - June

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating June anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Kim Washburn – 27 Years Dan Hovey – 13 years Megan Stewart – 12 years Melissa Hannah – 8 years Chun (Andrew) Xu – 6 years Jeff Jardine – 5 years Thank you for all your hard work!

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Cellular Roaming Saver Plans - Don t leave the country without one

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Tips and Tricks


When you're traveling outside of Canada, roaming charges for your cell phone can really add up quickly. Avoiding them is easy if you keep your phone turned off or disable your roaming capabilities altogether, but what if you still want access to your phone services for your trip? This is where cellular roaming saver plans come in handy. UNB faculty and staff - you can subscribe to a roaming...

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Voicemail-to-Email Get your voicemails sent to your email inbox

ITS

Posted: June 1, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Did you know? There is a way you can easily manage your UNB voicemail messages from anywhere, even if you're miles away from your office phone. Voicemail-to-Email is a free service for anyone with a UNB voicemail account. Sign up for Voicemail-to-Email and you will receive an email notification every time a new voicemail message has been left on your phone. The email notification will also...

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InsideUNB and myUNB Web address changes

ITS

Posted: May 25, 2011 5:00:00 AM ADT

Category: myUNB Portal Project


The web address changes have been made to InsideUNB and the myUNB portal. It was important to do this to make it easier to differentiate between the two web sites. Now, to visit InsideUNB, a place for information for all faculty, staff and students, just go to www.unb.ca/insideunb. You can still get to the myUNB Portal, which contains personal information relevant to you, from InsideUNB but to...

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Locking your Computer - A quick and easy way to protect your virtual valuables

ITS

Posted: May 25, 2011 5:00:00 AM ADT

Category: Tips and Tricks


The first thing you do when you leave your car filled with valuables is lock the doors, right? Makes sense, because this is how you keep the valuables in your car safe. But what about your computer? People walk away from their computer all the time without protecting its content.  Like your car, you should never leave your computer unattended without locking it first, even if you are just...

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Lynda com Online software training your pace your space

ITS

Posted: May 25, 2011 5:00:00 AM ADT

Category:


Picture this: Your boss or professor just asked you to use a computer program you don't know very well or you've never even heard of before.  Don't Panic! If you are a UNB faculty, staff or student, there is a great online resource available to you for free through ITS that can help you develop your skills in a wide range of computer programs. Lynda.com is an award-winning provider of...

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New Baby for Michael Jewett

ITS

Posted: May 25, 2011 5:00:00 AM ADT

Category: Our Community


Congratulations to Michael Jewett, ITS's Assistant Director of Information Technology Security, and his wife Katie on the recent birth of their third son, Matthew James Jewett. The little guy arrived on Saturday, May 21 at 1:01 p.m. weighing in at 7 pounds 12 ounces and measuring 19 ¾ inches in length. Last word from Michael is that everyone is doing fine. From all of us here at ITS,...

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Designing a Usable Interface

ITS

Posted: May 18, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Definition: 'Usable' = easy to use, easy to learn; not having to guess what something means or how to use the product/interface. When developing a website or web application, the User Interface (UI) design begins to take place during the Interaction Design phase of the project. This phase follows the Discovery and Research phase which helps to map business needs and end-user goals. Before any...

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ITS Students turned Full Time ITS Staff

ITS

Posted: May 18, 2011 5:00:00 AM ADT

Category: Our Community


Did you know? Many of our current ITS staff members used to work at ITS as UNB student employees before receiving their full-time positions. Take Pierre Arseneau and Jon MacAdam for example, ITS's two newest employees. Jon first began working at ITS as a UNB student in 2007 and is now working full time for the Communications & Network Services team as a Network Technologist. Pierre, who...

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John Mercer Laughing his way to Retirement

ITS

Posted: May 18, 2011 5:00:00 AM ADT

Category: Our Community


John Mercer, a Senior Technologist at ITS, will be retiring at the end of May after over 33 years at UNB. Here is a look at John's career with ITS: John's career at ITS began on April 3rd, 1978 – a date he will likely never forget as it also happens to be his wife's birthday. John's first role was that of a paper sorter where his duties included sorting jobs and reading punch cards. During this...

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5 Odd Questions with John Mercer

ITS

Posted: May 11, 2011 5:00:00 AM ADT

Category: Our Community


Name: John Mercer What do you do at ITS?I am responsible for repairing the computers here on campus. This includes laptops, desktops, towers and printers of various vendors such as Dell, Lenevo, Lexmark, Apple, Zerox and IBM. If you could have a room full of any one thing, what would it be?It would have to be a room full of Alexander Keith’s beer. I can then return the empties and pay off the...

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Chris Pelkey Now Blogging from Zambia

ITS

Posted: May 11, 2011 5:00:00 AM ADT

Category: Our Community


Last month, tidBITS introduced you to Chris Pelkey, an Electrical Engineering student and ITS student assistant who recently flew out of Fredericton to spend his summer in Zambia through the Engineers Without Border’s Junior Fellowship Program. While he is there, Chris will be working for a company called Rent-to-Own that rents out farm equipment to local farmers in order to help them expand...

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Congratulations to Our 2011 UNB Grads

ITS

Posted: May 11, 2011 5:00:00 AM ADT

Category: Our Community


After countless late nights of studying and working on assignments at the library, they’ve finally reached the finish line! ITS would like to say a big congratulations to all 2011 UNB graduates, including the following ITS student assistants who are graduating from their respective degree programs next week: Salman Akhtar – Bachelor of Science in Engineering (Electrical Engineering)Adam Beck -...

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ITS Counting Down the Days to Congress 2011

ITS

Posted: May 11, 2011 5:00:00 AM ADT

Category: Our Community


In a few weeks, UNB and STU will have the privilege of hosting the Canadian Federation for the Humanities and Social Sciences Congress 2011, or more simply put, Congress 2011. From May 28 to June 4, 2011, professors, researchers and students will gather on the UNB and STU campuses to discuss issues and share ideas with one another. This conference is the largest of its kind in North America and...

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The votes are in Students think texting in class is a no-no

ITS

Posted: May 11, 2011 5:00:00 AM ADT

Category:


These days, phones are used for a lot more than just making a simple phone call. Now they let us text, chat, surf, tweet and more, and from just about anywhere. But, as they say, there is a time and a place for everything. So when might it be inappropriate for us to use our cell phones? In a recent poll on the myUNB Portal we asked you if students should be allowed to text, tweet, or surf while...

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Celebrating our Staff - May

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating May anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Peter Jacobs - 29 yearsJennifer Randall - 13 yearsJeff Smith - 12 yearsGreg Merritt - 11 yearsNorma Newman - 9 yearsSteve Gamblin - 6 years Thank you for all your hard work!

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Helpful tips to make tracking down your lost BlackBerry or iPhone a little easier

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Sometimes trying to find a misplaced phone can feel like a lost cause. Even if someone were to find a phone, how are they supposed to know who to return it to if it is password protected? Fortunately for BlackBerry and iPhone users, both of these smartphones offer helpful tools that will increase the likelihood of your missing phone being returned to you safely. If you have a BlackBerry, you...

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It s a Boy

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Our Community


Congratulations to Cyril Tobin, a Network Technician here at ITS, and his wife Heidi who recently welcomed their first child into the world. Landon James Tobin arrived at 3:49 a.m. on Monday, May 2, which also happens to be the birthday of his proud dad. Upon arrival, baby Landon weighed in at 7 lbs and was 20 inches in length. Mom, dad and baby are all doing well and looking forward to...

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The ITS Help Desk has Moved

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Our Community


The ITS Help Desk has officially closed the doors to its Head Hall location and is now working solely out of its new home at the Harriet Irving Library (HIL) - Learning Commons. Come check it out. Don't forget, this month we will be reintroducing Live Chat. have a quick question? You will soon be able to type your IT question and get an immediate response from one of our student Help Desk...

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Welcome New ITS Employees

ITS

Posted: May 4, 2011 5:00:00 AM ADT

Category: Our Community


ITS would like to give a warm welcome to the following individuals who recently joined our Networking Services team:  Jon MacAdam recently finished his Electrical Engineering degree at UNB. He has been a student employee in the group for the last few years and now joins us full time. You can find Jon in D15. Pierre Arseneau has most recently worked as a student in the ITS tech shop and will...

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Clearing Browser Cache

ITS

Posted: May 3, 2011 5:00:00 AM ADT

Category: Tips and Tricks


Sometimes when new web pages are published, or new pieces of functionality are added to an existing web based application, you might not immediately see the changes. This is normally a result of "browser caching". Images, ads, banners and even entire webpages are stored locally on your computer in a "cache" folder. Each time you visit a webpage, this folder is checked to see if you have...

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Chris Pelkey lending a helping hand beyond our Canadian Borders

ITS

Posted: April 27, 2011 5:00:00 AM ADT

Category: Our Community


The end of April is a time most university students look forward to with great anticipation. Exams are over, marks are in, and summer has almost begun. For Chris Pelkey, this summer brings with it more excitement than usual. Chris, a student assistant in the ITS repair shop, will be spending his summer working in Zambia through the Engineers Without Borders Junior Fellowship program. Engineers...

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Inside UNB - new look May 4

ITS

Posted: April 27, 2011 5:00:00 AM ADT

Category: myUNB Portal Project


 Inside UNB is getting a fresh look on Wednesday, May 4.  Click on the image for a sneak peek. What is changing? A new Key IT Service Status area will be added to easily see the status of UNB’s IT services.  A streamlined search allowing for faster searches and a cleaner look. A new, cleaner look for UNB Alerts and Cancellations.  Adding UNB News and Events to replace the two UNB news...

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myUNB Portal - one stop source with single sign-on

ITS

Posted: April 27, 2011 5:00:00 AM ADT

Category: myUNB Portal Project


Make the myUNB Portal your first stop online. With single sign-on and everything in one spot, it’s easy to take a quick poll, find out if you have new email, new marks, LeaveOnline requests, FileDrop notifications, what’s happening on campus, if your class is cancelled, or get quick access to Blackboard, Library resources, eServices and more. The myUNB Development Team is always busy working...

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Thank you ITS Students

ITS

Posted: April 27, 2011 5:00:00 AM ADT

Category: Our Community


From the Help Desk to the network group, students play an important role at ITS. A sincere thank you to the following students whose work terms at ITS are finished at the end of this month: Salman Aktar (Help Desk) Jean Claude Campeau (Imaging) Tony Cook (Procurement) Shantanu Datta  (Help Desk) Marc Gesselin-Lavigne (Computing Support  Group) Alex Harvey (Help Desk) Stacey Murray (Help...

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The ITS Help Desk is Moving

ITS

Posted: April 27, 2011 5:00:00 AM ADT

Category:


On April 29, the ITS Help Desk is permanently closing the Head Hall location and will be working solely out of the Harriet Irving Library (HIL) – Learning Commons. By focusing our efforts and resources, we will be able to provide the entire university community with a convenient location and improved consultation area. Located in the centre office next to the HIL – Learning Commons, the new...

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Creating a greener UNB one recycled computer at a time

ITS

Posted: April 20, 2011 5:00:00 AM ADT

Category: Our Community


Every year, individuals and community groups from around the world join together on April 22 to celebrate Earth Day. The purpose? To show commitment and dedication to protecting the environment and creating a greener planet.  From planting gardens to eliminating the use of pesticides and toxic cleaning products, over one billion participants take part in various Earth Day activities each...

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Easter Eggs Colourful Fun and hiding on your favourite DVD

ITS

Posted: April 20, 2011 5:00:00 AM ADT

Category:


Everyone loves hunting for brightly coloured candy eggs at Easter, right? Well the fun of searching for Easter eggs doesn’t have to end as soon as Easter weekend is over. Virtual Easter eggs may not be made of chocolate or left for you by the Easter bunny, but they can be just as entertaining to find. In the tech sense, an Easter egg is a hidden message or feature that has been placed...

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Know when your Final Grades are available

ITS

Posted: April 15, 2011 5:00:00 AM ADT

Category: myUNB Portal Project


Just in time for the end of term. The myUNB Development Team has used the results from the recent myUNB poll to complete the latest new feature in the myUNB Portal – Final Grade Notifications. Log in to the myUNB Portal and check the My Notifications widget to be notified when you have a new grade. The notification will be: Your (course) grade is available. Click on the notification and be...

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5 Odd Questions with Cyril Tobin

ITS

Posted: April 13, 2011 5:00:00 AM ADT

Category: Our Community


Name: Cyril Tobin What do you do at ITS? My job at ITS is different every day from splicing fiber-optic cable to fixing network drops for the end user. Also replacing network equipment and UPS to name a few things. 1) What was your favourite TV show growing up? Hockey Night in Canada2) If Hollywood made a movie about your life, who would you like to see play the lead role as you and why? Brad...

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October Anniversaries

ITS

Posted: April 13, 2011 5:00:00 AM ADT

Category: Our Community


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Peter Jacobs Receives UNB Distinguished Service Award

ITS

Posted: April 13, 2011 5:00:00 AM ADT

Category: Our Community


Peter was one of six individuals to receive a UNB Distinguished Service Award on the Fredericton campus last Friday. Below is the citation read by Terry Nikkel during the ceremony.  Congratulations Peter and to all UNB award recipients! Citation – Mr. Peter Jacobs In a career spanning almost 30 years, Peter Jacobs has done more than almost any other individual to provide this university with...

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Celebrating our Staff - April

ITS

Posted: April 6, 2011 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating April anniversaries for their years of service at UNB. Anniversaries are based on original start dates. John Mercer - 33 yearsMichael Jewett - 11 yearsAllen Galloway - 5 years  Thank you for all your hard work!

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Grades in the myUNB Portal Coming Soon

ITS

Posted: April 6, 2011 5:00:00 AM ADT

Category: myUNB Portal Project


Students are hard at work prepping for final exams to get the grades they want.  Well, ITS is hard at work making it easier for students to know when their final course grades are available. Right now, ITS has a poll in the myUNB Portal to learn how you want your grade notifications displayed. In a few days, we will use this poll to help determine how the new grade feature will work. Make sure...

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It s not the size of the dog in the fight it s the size of the fight in the dog

ITS

Posted: April 6, 2011 5:00:00 AM ADT

Category: Our Community


At 5’3” tall and 126 lbs, Tracy Allen may be small, but what she lacks in size she definitely makes up for in strength and determination. Last week, some of Canada’s strongest men and women gathered in Prince Edward Island to demonstrate their abilities at the 2011 Canadian Powerlifting Championships. Tracy, who is the Assistant Director of the Project Management Office at ITS, was among...

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5 Odd Questions with Greg Rowan

ITS

Posted: March 30, 2011 5:00:00 AM ADT

Category: Our Community


Name: Greg Rowan March 31 is Greg's last day at ITS before he retires. We thought we would ask him a few odd questions before he leaves. Congratulations on your retirement! What do you do at ITS? I take care of the network switches in the 60 network rooms across campus, including the Moncton and Bathurst nursing locations. If problems are reported, I investigate the issue and, if needed, I go...

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Check out the myUNB Portal New Features and Login Page

ITS

Posted: March 30, 2011 5:00:00 AM ADT

Category: Projects


Earlier this morning, some exciting new features were added to the myUNB Portal along with a new portal login page. Now when you log in to the myUNB Portal ( http://my.unb.ca ), not only will you see a newly designed and streamlined login page, but also a new feature (or widget) that has been added to your myUNB Portal home page. This new widget, located in the top, right-hand corner, is...

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Files too BIG for email

ITS

Posted: March 30, 2011 5:00:00 AM ADT

Category: Tips and Tricks, General Interest


Files too big to send through email? We can help. Sometimes files are too large to send through email, so what’s the easiest way to get those documents or pictures where they need to go? By using UNB File Drop. UNB File Drop is a secure way to send large files to UNB faculty, staff or students. Even individuals outside of UNB can use this service to send you files. Visit ...

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How to easily get sample text without writing it yourself

ITS

Posted: March 23, 2011 5:00:00 AM ADT

Category: Geek Speak, Tips and Tricks


When designing a publication, like a brochure, poster, booklet, or newsletter, you may not have the text written and ready, but you might like to have some sample text to help with your layout. Instead of racking your brain trying to type something up quickly or using gibberish text, there is a feature in Word to generate as much text as you need.To do this, type the following on a new line in...

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Widget - More than just another whatchamacallit

ITS

Posted: March 23, 2011 5:00:00 AM ADT

Category: TechSpeak in Translation


For many, a widget is simply a term used to refer to an object for which you have forgotten the name or purpose. In the tech world, however, this term is a lot more than just another word for one of Inspector Gadget’s gizmos or a doohickey found in Mary Poppins’ magic bag. A widget in the tech sense refers to a small, stand-alone application that runs on a website, computer, or mobile device....

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Greg Rowan He may be retiring but he won t be forgotten

ITS

Posted: March 17, 2011 5:00:00 AM ADT

Category: Our Community


Greg Rowan, the Network Coordinator at ITS, will be retiring at the end of this month after more than 30 years with the University. Here is a look at Greg’s career with ITS: In 1972, directly out of high school, Greg began his career at ITS (known at that time as the Computing Centre) as an Equipment Operator. Around the time the Saint John River began sneaking up on Fredericton during the...

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Celebrating our Staff - March

ITS

Posted: March 10, 2011 4:00:00 AM AST

Category: Our Community


Where we only have one person celebrating an anniversary this month, we thought we would take a closer look at the various ‘hats’ this individual has worn during his time at ITS. Congratulations to Joel Goguen, who is celebrating his 6 year anniversary for years of service at UNB this month.  Joel began his career with ITS as a student working at the ITS Help Desk, where his responsibilities...

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myUNB Portal and Inside UNB Getting better all the time

ITS

Posted: March 10, 2011 4:00:00 AM AST

Category: myUNB Portal Project


Everybody likes new things, right? Well, we feel that way about the myUNB Portal. Each month, using suggestions from you, the myUNB development team will pick new features or improvements that you want to see on the myUNB Portal, and maybe throw in a few ideas of our own. This month, we are working on: Extended Session Time – you will now stay logged in to the myUNB Portal for 2 hours (instead...

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Welcome to the Cloud The Home of Gmail Facebook Twitter and More

ITS

Posted: March 2, 2011 4:00:00 AM AST

Category: TechSpeak in Translation, Geek Speak


Ever heard the term “Cloud Computing” and wondered what it’s all about? Believe it or not, you probably know a lot more about this tech term than you give yourself credit for. Most of us have been riding the “Cloud” for years through Facebook, Twitter, YouTube, Skype and more. But what exactly is “Cloud Computing”, and what makes it so unique? This blog will hopefully help clear the air on...

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Newly Renovated Computer Lab GD108 Now Open

ITS

Posted: February 23, 2011 4:00:00 AM AST

Category: Projects


                                                                                              GD108 - Before Renovations                                                            GD108 - After Renovations Integrated Technology Services (ITS) is pleased to announce that Gillian Hall room D108 is now open after having been closed to undergo a major makeover. This newly renovated space is...

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Celebrating Our Staff January and February

ITS

Posted: February 11, 2011 4:00:00 AM AST

Category: Our Community


The following staff members are celebrating January and February anniversaries for their years of service at UNB. Anniversaries are based on original start dates. January Tony Fitzgerald – 37 years (ITS) Dan Drummond – 23 years (ITS) Janice El-Bayoumi – 22 years (ITS) Diane Verhaegen-Fox – 15 years (Imaging & Print Services) Brenda Gullison – 14 years (Imaging & Print Services) Lori...

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New and Improved Help Desk Twitter

ITS

Posted: January 26, 2011 4:00:00 AM AST

Category:


In an effort to improve the effectiveness of the Help Desk Twitter account it has been updated to automatically generate tweets based on new posts found on the ITS outages RSS feed. The Twitter account checks the RSS feed every half an hour, and if there are any new updates, such as a service outage or resolved service outage, the Twitter account will automatically post a new tweet with the...

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Tweetup

ITS

Posted: January 26, 2011 4:00:00 AM AST

Category: TechSpeak in Translation


Tweetup: A real-life get-together organized using Twitter. Usually started by someone picking a time and place, and posting it to their own twitter account using the #tweetup hash tag. Fredericton recently held their own Tweetup in December at the Garrison House where they had complimentary appetizers, happy hour prices all night, and a lot of door prizes to give away. Typically people wear...

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5 odd questions with Tony Lewis

ITS

Posted: January 18, 2011 4:00:00 AM AST

Category: Our Community


Name: Tony Lewis Position with ITS: Reading-back instructions to people who neglected to read them in the first place, while answering emails, with someone on hold, while Scott explains how to properly make a help desk posting. At a movie theatre which arm rest is yours? .5 of the left one and .5 of the right one.  Watch your elbows. If you could be an animal what animal would you be? A...

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Health and Technology

ITS

Posted: January 18, 2011 4:00:00 AM AST

Category: Our Community


With the new year beginning many of us are resolving to live a healthier lifestyle, and there are a few iPhone/iPod/iPad apps that can help you on your way. RunKeeper - It may be cold outside now, but if you enjoy running outdoors this is a great app . If you turn it on when you begin a run and off when you're done, it will provide helpful feedback including: distance, time, pace, and it will...

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