tidBiTS
Informs and engages the UNB community on IT developments and news

New and Improved Help Desk Twitter

ITS

Posted: January 26, 2011 4:00:00 AM AST

Category:


In an effort to improve the effectiveness of the Help Desk Twitter account it has been updated to automatically generate tweets based on new posts found on the ITS outages RSS feed. The Twitter account checks the RSS feed every half an hour, and if there are any new updates, such as a service outage or resolved service outage, the Twitter account will automatically post a new tweet with the...

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Tweetup

ITS

Posted: January 26, 2011 4:00:00 AM AST

Category: TechSpeak in Translation


Tweetup: A real-life get-together organized using Twitter. Usually started by someone picking a time and place, and posting it to their own twitter account using the #tweetup hash tag. Fredericton recently held their own Tweetup in December at the Garrison House where they had complimentary appetizers, happy hour prices all night, and a lot of door prizes to give away. Typically people wear...

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5 odd questions with Tony Lewis

ITS

Posted: January 18, 2011 4:00:00 AM AST

Category: Our Community


Name: Tony Lewis Position with ITS: Reading-back instructions to people who neglected to read them in the first place, while answering emails, with someone on hold, while Scott explains how to properly make a help desk posting. At a movie theatre which arm rest is yours? .5 of the left one and .5 of the right one.  Watch your elbows. If you could be an animal what animal would you be? A...

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Health and Technology

ITS

Posted: January 18, 2011 4:00:00 AM AST

Category: Our Community


With the new year beginning many of us are resolving to live a healthier lifestyle, and there are a few iPhone/iPod/iPad apps that can help you on your way. RunKeeper - It may be cold outside now, but if you enjoy running outdoors this is a great app . If you turn it on when you begin a run and off when you're done, it will provide helpful feedback including: distance, time, pace, and it will...

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