tidBiTS
Informs and engages the UNB community on IT developments and news

Staff and faculty email name setup - claim your name

ITS

Posted: December 21, 2010 4:00:00 AM AST

Category: Tips and Tricks, Our Community


your.name@unb.ca Bringing UNB in line with widely accepted standards, ITS has extended the ability to set a preferred email name to staff and faculty—students and alumni have had this option for some time. The best format for your new email name is firstname.lastname@unb.ca. This name will appear in the online phonebook in January, so while there is some flexibility in setting this name, don’t...

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Celebrating Our Staff December

ITS

Posted: December 1, 2010 4:00:00 AM AST

Category: Our Community


The following staff members are celebrating December anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Yvonne Dunnett – 13 years Yvonne has been working at the Imaging/Print Services Carleton Copy Centre for the past 13 years. One of the things Yvonne loves about her job is her relationship with customers. "I'm like your barber or hairdresser"...

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Social Media and UNB

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the first in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick Friending, Tweeting, Flickr, Statuses, Fan Pages, Like, Share, YouTube – these are just some of the terms and names that describe social media. Whether it’s Facebook or Twitter or YouTube, social media...

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UNB and Personal non-UNB related Social Media Accounts

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the third in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick If your social accounts are for personal purposes, you may want to consider carefully who you consider going to give access to outside of your friends and family (i.e. co-workers, supervisors,...

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What you need to know about Professional Use of Social Media Accounts

ITS

Posted: November 30, 2010 4:00:00 AM AST

Category: Tips and Tricks


This is the second in a series of 3 articles on Social Media and UNB Article written by: David Shipley Senior Web Content Developer Communications and Marketing University of New Brunswick What if I want to start a personal social media account for a professional UNB-related purposes? The key to success is: have fun, but be smart. The best advice is to approach online worlds like anything...

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New Quality Assurance and Process Management

ITS

Posted: November 19, 2010 4:00:00 AM AST

Category: IT Announcements, TechSpeak in Translation, Our Community, Projects


Article written by: Janice G. El-Bayoumi Head of Quality Assurance and Process Management Integrated Technology Services University of New Brunswick The new Quality Assurance and Process Management function started in ITS on Aug 1, 2010. As you may know, I took on the challenge of developing the function on that date. You may be asking yourself – what the heck is that function supposed to...

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What has Quality Assurance and Process Management been doing over the past few months

ITS

Posted: November 19, 2010 4:00:00 AM AST

Category: Projects


Article written by: Janice G. El-Bayoumi Head of Quality Assurance and Process Management Integrated Technology Services University of New Brunswick What has Quality Assurance and Process Management been doing over the past few months? In addition to trying to figure out what the job entails, I've been working on some specific activities. These activities, and almost all my work, requires...

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ITS Staff Member Reveals Strange Hobby

ITS

Posted: November 3, 2010 5:00:00 AM ADT

Category: Our Community


The Silver Wave Film Festival is running this weekend in Fredericton, and ITS is proud to announce that one of the entries comes from one of our own! "Strange Hobby", a film featured in the festival's NB Shorts I category, was both written and directed by Allen Galloway of ITS' Desktop Management Group. The film also features other ITS staff that Allen roped in to lend a hand, including Stephen...

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Pet of the Month for November

ITS

Posted: November 3, 2010 5:00:00 AM ADT

Category: Our Community


Meet Angus Beefcake Brewer! Angus is Annalee's 150lb., 2.5 year old baby. He's a Harlequin Great Dane (which means he's white with black markings). The Harlequin's nickname is "the Gentle Giant" and Angus truly embodies that sentiment. Angus loves to snuggle with mom and dad and spends most of his day sleeping. He's quite put out by the new couch that he's not allowed to use and, in...

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Who s Lurking in Your Hallways

ITS

Posted: November 1, 2010 5:00:00 AM ADT

Category: Our Community


A few peculiar-looking characters were recently spotted roaming the hallways at ITS. See if you can identify these staff members dressed in their Halloween Best: Scooby Dooby Do, Where Are You? Well, Scooby doesn't seem to be around,but it looks like Velma's in the building! Double double, toil and project management trouble! "Trust me, I'm a Doctor"

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ITS Project Management Office is celebrating its first anniversary

ITS

Posted: October 29, 2010 5:00:00 AM ADT

Category: Our Community, Projects


The ITS Project Management Office is celebrating its first anniversary! Here's a look at what the PMO has been focusing on lately. Project Management Training In October, ITS sent all staff that participate as members of project teams on a Project Management Fundamentals course. Now our project managers and their teams have a common understanding of project management and can begin to apply...

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5 Odd Questions With Nicki Smith

ITS

Posted: October 28, 2010 5:00:00 AM ADT

Category: Our Community


Name: Nicki Smith Position with ITS: Instruction/Publications Assistant (co-op student) That means your job is: To get everything ready for the IT Matters conference and to help write and teach courses offered through LearnIT Instruction What do you like to do in your free time?Play volleyball, hang out with friends, make and/or listen to music, cook, do anything outdoors, go on road trips,...

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What is LDAP

ITS

Posted: October 22, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


From time to time you may hear people talking about "LDAP" or see LDAP referenced in current technical issues on the ITS website. Maybe you even tried to read our recent article on Solaris 10 LDAP Authentication. But what is this mysterious four-letter acronym? LDAP stands for "Lightweight Directory Access Protocol", but that really doesn't tell the whole story. When people talk about...

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Captures of Summer Photo Contest

ITS

Posted: September 27, 2010 5:00:00 AM ADT

Category:


  Share your photos and win fame and glory amongst your ITS peers! All levels of photographer enthusiasts from amateur to professional are invited to participate. 2010 contestants will have the chance to see their image(s) published in ITS's leading blog, tidbits. Participation is free and ITS staff will vote for their favourite entry. So grab your camera and search your archives to submit...

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Are you curious about the Enterprise IT Framework

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Projects


Are you curious about the Enterprise IT Framework? Do you wonder what IT governance is all about? Have you been asked about what the different ITS groups do? Check out our new About ITS information on just these topics!

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Saint John Campus welcomes Dalhousie Medicine New Brunswick DMNB students

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Our Community


UNB welcomed the first cohort of Dalhousie Medicine New Brunswick (DMNB) students to the Saint John Campus this fall. As guests to our university environment, these students are provided with non-academic UNB services and a typical UNB student-life experience. Services such as residence, parking, library services, athletics, SRC membership and various IT services are included. An ITS...

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Solaris 10 LDAP Authentication

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Geek Speak


With Directory Services (LDAP, eDirectory, Active Directory) being so prevalent in the Enterprise today, it is of little wonder why IT Departments would want to authenticate access to workstations via their primary Directory Service. Getting Windows to authenticate against Active Directory is trivial, as is authenticating Windows workstations against Novell's eDirectory with the proper...

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Strong password creation tips

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


The question of what constitutes a good password has many possible answers, but they all typically follow some general guidelines including: It should be at least 10 characters long and include a combination of upper and lower case letters, numbers and special characters such as !.#%& It should be based on things, events, phrases/sentences, places, etc that have a unique meaning to you...

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Using Blackboard at UNB

ITS

Posted: September 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Each term those new to UNB’s Blackboard learning management system as well as those looking for ways to enhance their existing course experience can find answers with training offered by the Centre for Enhanced Teaching and Learning (CETL). Both the technological and pedagogical aspects of Blackboard are explored. Instructors can experience the perspective of their students when working...

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5 Interesting Questions With Neil Hawker

ITS

Posted: September 17, 2010 5:00:00 AM ADT

Category: Our Community


Your position in ITS is: Senior Corporate Designer That means your job is: Finding a balance between usability and creativity. What do you do after hours: I spend time with my family and play in a band called Quonset. The type of movie I enjoy is: Horror, I love special effects ~ more gore equals good times. What is one of your non-work related goals this year? More tattoos - I'd...

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Hannon Hill s Cascade Server 2010 User Conference

ITS

Posted: September 17, 2010 5:00:00 AM ADT

Category:


Adam Baker and Neil Hawker have returned from Hannon Hill’s Cascade Server 2010 User Conference full of ideas and enthusiasm for expanding the web content management system to continue to advance UNB’s web presence. Highlights from their trip to Atlanta come in a few flavours: Cool things: Future version of the CMS will connect with our Google Analytics so content creators can see the...

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UNB Secure File Drop

ITS

Posted: September 17, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Do you need to receive large files from someone outside of UNB or exchange large files with UNB colleagues? UNB Secure File Drop may be the answer. Users of the ITS developed Secure File Drop simply identify the recipients, include a message and upload the files. Intended recipients will receive an email with a direct link to the files intended for them. With encrypted file storage and...

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Pets of the Month - September

ITS

Posted: September 14, 2010 5:00:00 AM ADT

Category: Our Community


This is Dwight, Kitty, and Snoop, the only children of the Sobey-Faulkner household. Snoop is the first pet, and in this picture he's doing what he does best.. . not caring about a thing. Next is Kitty, who was rescued by former ITS Staffer Peter Marshall. Pete's wife rated Kitty's cuteness as an 8/10, but we think she's a perfect 10. Here she can be seen cowering from Dwight, the latest...

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Student IT Support options

ITS

Posted: September 14, 2010 5:00:00 AM ADT

Category: Tips and Tricks, Our Community


Did you know that the ITS Help Desk and ISS Student Technology Centre offer a wide variety of student IT support options? Students are able to receive support on printing, wireless, UNB software, account activation, using computer labs, course registration, email, accessing blackboard, personal and group training, accessing UNB files from home and much more. Students are also able to bring...

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Recycle Program

ITS

Posted: September 2, 2010 5:00:00 AM ADT

Category: Projects, IT Announcements, Our Community


Effective September 2010, the ITS Micro Repair Shop, in conjunction with Atlantic E-Waste Solutions of Mapledale New Brunswick, have implemented a program to recycle 100% of the university’s electronic waste (e-waste). Initially this program will focus solely on computer equipment. This includes desktops, towers, laptops, monitors, printers, scanners and associated peripherals. All UNB...

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September Anniversaries

ITS

Posted: September 2, 2010 5:00:00 AM ADT

Category: Our Community


The following staff members are celebrating September anniversaries for their years of service at UNB. Anniversaries are based on original start dates. Stephen McCallum – 12 years Kevin Gorman – 10 years Sarathy Purushotham – 10 years Cheryl Jacobs – 9+ years Dave Kell – 8 years Dave Totton – 7 years Rob Faulkner – 6 ½ years Neil Hawker – 5 ½ years Amy Urquhart – 2 years Dewayne Keating – 1...

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TechSpeak in Translation VOIP

ITS

Posted: August 25, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


VOIP stands for Voice Over Internet Protocol, and generally refers to an alternative technology to standard telephone systems. The big difference with VOIP is that voice transmissions travel over data networks that use the Internet Protocol. The IP phone plugs into a data jack rather than the typical phone jack most people are familiar with. One of the main reasons for switching to VOIP from...

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Building New Brunswick s Advanced Network ORAN to be Installed Soon

ITS

Posted: August 24, 2010 5:00:00 AM ADT

Category: Projects


The long-awaited New Brunswick/PEI ORAN project is about to get underway. The ORAN (Optical Regional Advanced Network) will provide long-term, high-speed, high-bandwidth network service to researchers and others across the region. The partners, including public universities, colleges, and the National Research Council Institute for Information Technology, will share the new network. CANARIE,...

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ITS Fredericton - Org Chart

ITS

Posted: August 23, 2010 5:00:00 AM ADT

Category: Our Community, Projects


Announcing: The Fredericton campus ITS organization as of August 23, 2010. ITS-OrgChart-Aug23

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5 Interesting Questions With Jennifer Randall

ITS

Posted: August 20, 2010 5:00:00 AM ADT

Category: Our Community


Your position in ITS is: User Analyst That means your job is: Trying to figure out what button a user hit to make the application break! My favorite article of clothing: My sneakers, with the right thickness of socks. The type of movie I enjoy is: I think they refer to them as 'girl movies' or 'chick flicks', and you need a box of Kleenex to watch them! What were you doing the last time you...

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Dave Totton Nominated as an Emerging Leader in Atlantic Canada

ITS

Posted: August 5, 2010 5:00:00 AM ADT

Category: Our Community


Our own Dave Totton, Director of Client Services has been nominated by the 21inc Emerging Leaders Program as one of Atlantic Canada's Top 50 Emerging Leaders. In order to qualify for this honour you must between 20-35 years old, working within the Atlantic Region, and display leaderships qualities that are positive and far reaching in their career, showing how they benefitted the community...

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ITS Computer Teaching Lab GD108 to get a new look this fall

ITS

Posted: August 5, 2010 5:00:00 AM ADT

Category:


Beginning later this month, one of the lab spaces operated by ITS – Gillian Hall room D108 - is getting a major facelift. This project, which represents a collaborative effort between Integrated Technology Services, the Faculty of Engineering, and the Student Technology Fee, will see the space transformed from a standard computer lab with limited teaching facilities into a start-of-the-art...

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TechSpeak in Translation - Phishing

ITS

Posted: August 5, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Phishing is similar to fishing in a lake, but instead of trying to capture fish, phishers attempt to steal your personal information. They send out e-mails that appear to come from legitimate websites such as eBay, PayPal, or other banking institutions. The e-mails state that your information needs to be updated or validated and ask that you enter your username and password, after...

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Tips and Tricks - Help With Functions in Microsoft Excel

ITS

Posted: August 5, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Functions are prewritten formulas that simplify the process of entering calculations. Using functions, you can quickly create formulas that might be difficult to build yourself. Although many functions, such as SUM or AVERAGE, are easy to figure out without help, others may require more guidance. Copy this link to watch an excellent demo to learn how to get help for functions in Excel...

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Dalhousie UNB Medical Education Program to begin

ITS

Posted: August 3, 2010 5:00:00 AM ADT

Category: Projects


Students, faculty and staff of the Dalhousie Medical Education Program delivered at UNBSJ for New Brunswick students are gearing up for classes to start next month. A core ITS project team in collaboration with UNBSJ and Dal resources have put in significant work over the last few months to ensure the necessary IT services are available when and where needed. Note: information on the program...

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ITS is searching for a Client Support Analyst

ITS

Posted: August 3, 2010 5:00:00 AM ADT

Category: Our Community


ITS is searching for a likely candidate for the position of Client Support Analyst.  The position has been posted here on the Human Resources site with a closing date of August 13th, 2010.  If there is anyone within ITS who knows of a prospective candidate for the position, we encourage you to have them fill out an application with HR. Function of a Client Support Analyst: As a Client Support...

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TechSpeak in Translation - Cyberbullying

ITS

Posted: August 3, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


There are bullies and then there are cyberbullies. While bullying typically happens at school or work, cyberbullying takes place over cyberspace. This includes both Internet and cell phone communication. Like physical bullying, cyberbullying is aimed at younger people, such as children and teenagers. It may involve harassing, threatening, embarrassing, or humiliating young people...

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tidBiTS will be on vacation until August 3rd

ITS

Posted: July 23, 2010 5:00:00 AM ADT

Category:


The tidBiTS blog will not be available until August 3rd, but trust that there will be fantastic new articles that day!

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Launch of the New CETL Website

ITS

Posted: July 22, 2010 5:00:00 AM ADT

Category: Our Community, Projects


The introduction of our Content Management System and a singular style has begun to change the face of the UNB web community.  What began with the myUNB project continued with the new ITS website and has now spread to our latest member of the revamped UNB web community - CETL or the Centre for Enhanced Teaching and Learning. CETL has worked to migrate and update their information while now...

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TechSpeak in Translation - Podcast

ITS

Posted: July 22, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Podcast, derived from (iPOD broadCAST) [is] an audio broadcast that has been converted to an MP3 file or other audio file format for playback in a digital music player. Although many podcasts are played in a regular computer, the original idea was to listen on a portable device; hence, the "pod" name from "iPod." Although podcasts are mostly verbal, they may contain music, images and...

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Tips and Tricks - Microsoft Word - I m Counting on it

ITS

Posted: July 22, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Many of us are aware that we can use word count in Microsoft Word, a necessary feature to meet the minimum words expected in a university paper, but did you know you can count by more than that? In fact Microsoft Word allows you to count the words, lines, paragraphs and the characters in a document • For a word count, select the desired text and Word displays the word count on the Status...

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New Tech - the PowerMat

ITS

Posted: July 20, 2010 5:00:00 AM ADT

Category:


In the world of Tech, products come and go at an alarming rate, but they all need one thing to be useful- power. Whether powering directly through a power adapter, via USB, or batteries, Tech needs power to do what it does best.  Just as the iPod and other MP3 devices have driven sales of auxillary devices and products, powering up your device has inspired some new Tech of its own - the...

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PMP Project Management Professional

ITS

Posted: July 20, 2010 5:00:00 AM ADT

Category: Projects, Our Community


Project Management Professional (PMP) is a certification  in project management. It is managed by the Project Management Institute and is based on the PMP Examination Specification published by PMI in 2005. Most exam questions reference to PMI's ANSI  standard A Guide to the Project Management Body of Knowledge, abbreviated to PMBOK Guide. Here at ITS we have been embracing Project Management...

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Update UNB IT Governance

ITS

Posted: July 20, 2010 5:00:00 AM ADT

Category: Our Community


A UNB IT Governance Committee is being formed to make decisions on IT at UNB.  As a step to defining and establishing the work of this committee, the UMC (University Management Committee) has given final approval to the Terms of Reference under which this committee will operate. As a body, the UNB IT Governance Committee is responsible for the success of IT at UNB  in keeping with UNB's...

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Gaming for Free - How to Find It

ITS

Posted: July 15, 2010 5:00:00 AM ADT

Category:


We all like to get things for free.  Quite a lot of debate comes around what is free for the taking on the Internet, but one thing is true, there are some great, free games out there for you to play. Some of the categories of free gaming/example games are: 1. Adobe Flash: Monkey Lander, Extreme Pamplona, RoboKill, Crush the Castle, Little Wheel, Haunted Forever 2. Ad-supported games on iPad...

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Tips and Tricks - PowerPoint - Timing Your Presentation

ITS

Posted: July 15, 2010 5:00:00 AM ADT

Category:


PowerPoint - Record Your Slide Show Timings for Kiosk or Practice PowerPoint has a stopwatch feature that lets you time yourself as you rehearse a presentation.  When you run a rehearsed timing session, PowerPoint records how long you spend on each slide.  You can use this information in one of two ways: • Use the timed results to set a timed slideshow for a kiosk display • Use the timed...

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5 Odd Questions with Nick Cameron

ITS

Posted: July 13, 2010 5:00:00 AM ADT

Category: Our Community


Here at ITS, we believe that an Odd Question should not only be Odd, but willing to go where no semi-private blog from a technology company has gone before (we're not sure where that line sits). So, we sent out a fresh set of ridiculous-and look what came back from Nick! Name: Nick Cameron Position with ITS: Systems Analyst That means your job is: Asking, "did you try turning it off and on...

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ITS Weighs In Apple Keynote or Microsoft Powerpoint

ITS

Posted: July 13, 2010 5:00:00 AM ADT

Category:


Our own Ben Steeves, prolific contributor to tidBiTS and Manager of Application Development and Analysis at ITS was asked to weigh in on the benefits of using  Apple's Keynote presentation software over the traditional Microsoft Powerpoint, and here is his review: Keynote is a great alternative to PowerPoint for Mac users.  If you're never been much of a PowerPoint user, or you don't come from...

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TechSpeak in Translation - Android OS

ITS

Posted: July 13, 2010 5:00:00 AM ADT

Category:


Android OS Developed to be a direct competitor to Apple's iPhone OS, Blackberry OS, and Palm's OS, Android is a software stack for mobile devices that includes an operating system, middleware, and key applications. The Android OS is designed for smartphones by the Open Handset Alliance. What makes this operating system different from the iOS or BlackBerry OS? Android is open-source, which means...

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Employee Anniversaries for June and July

ITS

Posted: July 8, 2010 5:00:00 AM ADT

Category: Our Community


No department can succeed without the dedication and time put into it. These excellent staff members who were hired throughout the years in June and July are important to all of us. Starting 31 years ago with the invaluable Fred Webber, King of the Coffee Clatch, here are our monthly anniversaries: June: Dan Hovey (12 years) Jeff Jardine (4 years) Megan Stewart (11 years) Kim Washburn (26...

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Isil Flynn Relocating to ITS Fredericton

ITS

Posted: July 8, 2010 5:00:00 AM ADT

Category: Our Community


You'll soon be seeing Isil Flynn, ITS's interaction designer and web guru, around Wasson Computing Centre a lot more often. Isil is relocating to Fredericton and will be occupying D50A.  Stop in and say "hi" and maybe get a free old hard drive from her stash (limited time offer while supplies last, offer void where prohibited, some conditions apply).

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New SPAM Filtering Options Available In eServices

ITS

Posted: July 8, 2010 5:00:00 AM ADT

Category:


ITS email systems have always had powerful SPAM and vacation message functions, but configuring them could be a challenge. Both can now be configured easily from within eServices. Faculty/Staff and guests: the new SPAM filtering and vacation message capabilities are available by logging into eServices and clicking on Email/Calendar > Email Options. Students: the SPAM filter is available by...

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Weighing In RIM s BlackBerry at UNB

ITS

Posted: July 8, 2010 5:00:00 AM ADT

Category:


BlackBerrys can be used as a functional device for a UNB faculty/staff role as well as students. One of the main advantages of a Blackberry is that you can purchase versions which offer a full querty keyboard with real buttons. On these versions you can scroll trough your programs and email using a trackball (pearl) or newer versions offer a touchpad. One of the main disadvantages for using...

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How Many People Are on Your Surfboard

ITS

Posted: July 6, 2010 5:00:00 AM ADT

Category:


You are swimming strongly, the wave building up behind you and at the last moment you stand on the board to ride that curl into shore.  Behind you, you hear a voice that says, "thanks for the ride Dude, I never could stand the cost of buying my own surfboard!"  Indignant at such effrontery you tell him to get off, and he laughs, saying, "go ahead and make me, Dude!". An improbable scenario, but...

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MyCampus - the myUNB Portal Solution

ITS

Posted: July 6, 2010 5:00:00 AM ADT

Category: myUNB Portal Project


MyCampus is the enterprise portal application we've chosen to be the hub of our new single sign-on eServices replacement. Currently, we're working with the consortium that supplies MyCampus -- CampusEAI -- to install and configure the application for UNB so we can leave the gate with single sign-on enabled for many of our key applications such as EZProxy and Quest for the library, eServices,...

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TechSpeak in Translation - Social Networking

ITS

Posted: July 6, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Social Networking The grouping of individuals in a specific group. Although social networking is not restricted to the Internet, it is now less commonly referred to as an in-person interaction. Members of social networking websites (ie Facebook, Twitter, MySpace, etc) can communicate about a common interest, topic or event. The topics of these groups can range from antique golf clubs to your...

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Retirement Celebration for Doug Beairsto

ITS

Posted: June 30, 2010 5:00:00 AM ADT

Category: Our Community


Doug Beairsto, former Senior Technology Strategist with ITS, retired in May after thirty years working at the University of New Brunswick. To celebrate Doug's many efforts as both an employee and a volunteer with UNB, we are hosting a retirement celebration on Tuesday, July 13, 2010 from two to four p.m. The event will be held at the Alumni Memorial Building Lounge and we ask that all of you...

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5 Odd Questions with Greg Merritt

ITS

Posted: June 29, 2010 5:00:00 AM ADT

Category: Our Community


Name: Greg Merritt Position with ITS: Actual title to be determined, but I am going with Senior Client Support Analyst. That means your job is: I’m the cleaner. I go in, access the mess, compliment the dress, and make it go away. 1. If you were dropped onto a savanna in Africa, what would you do first? Look for a liquor store. 2. Who would you say is the best band in the world? The Beatles...

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Choosing the best Smartphone

ITS

Posted: June 29, 2010 5:00:00 AM ADT

Category:


As we know, the cellphone market now accounts for huge numbers in sales in the technology market, even eclipsing the desktop and laptop sales as companies like Apple.  The question these days is not about the importance of cellphones in everyone's lives- from the teen that texts just down the hall from their friends at school; the parent that uses a cellphone to be accessible in the event...

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ITS Help Desk Tweeting About Technology

ITS

Posted: June 29, 2010 5:00:00 AM ADT

Category:


The ITS Help Desk now has a Twitter account where they will be posting technology and ITS news, helpful tech tips, and information about ITS-sanctioned initiatives.  You do not need a Twitter account to see the updates which can be found online at www.twitter.com/unb_its_help, and you can subscribe to the RSS feed using your web browser or email client.  If you do use Twitter you can follow...

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Conferencing Services at UNB

ITS

Posted: June 24, 2010 5:00:00 AM ADT

Category:


Conference call Services are used when four or more people from various locations wish to have a telephone conference. The conference call can be setup with Aliant by calling the conference services at:  1-800-561-7338, choosing the menu option for “Audio" Conference" and finally selecting the Toll Free Meet Me Option.  Since Conferencing Services are provided by Aliant, all service charges...

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TechSpeak in Translation - Web 3 0

ITS

Posted: June 24, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Although annoying to many after the over use of Web 2.0 (used since 2004), Web 3.0 is arguably read/write/execute with the operating system and the web being one and the same. Definition provided by digitalurban.com. An example of this move to Web 3.0 is Google's Chrome OS which promises to have the applications and much of the operating system information itself come from the web, not the...

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Tips and Tricks - Microsoft Word - Split Screen

ITS

Posted: June 24, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Split Screen – View tab > Window group > Split See two parts of your document at the same time by choosing Split from the View > Window menu. 1. Click the Split command button • Your cursor will become loaded with the split bar 2. Click anywhere on your document page to place the split bar where you want to divide the document window • Separate vertical scroll bars allow you to bring...

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Introducing Jack McDougall our newest Solutions member

ITS

Posted: June 22, 2010 5:00:00 AM ADT

Category: Our Community


Jack made his appearance 7:10 p.m. on Wednesday June 16th at 6 pounds 13 ounces much to the delight of proud parents Sean and Vanessa McDougall. Congrats from all of us!

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Retirement Citation for Sandra Billing

ITS

Posted: June 22, 2010 5:00:00 AM ADT

Category: Our Community


Sandra started her UNB career in 1982 performing data entry using the key card press and mainframe terminals in what was formerly known as the Computing Centre.  In May of 2002 Sandra moved to the Imaging & Print Services unit, where she remained until her retirement. During her time at Imaging & Print Services, she redefined the quality of service provided for exam and Student Opinion Survey...

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TechSpeak in Translation - Open Source

ITS

Posted: June 22, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Open Source Generically, open source refers to a program in which the source code is available to the general public for use and/or modification from its original design free of charge, i.e., open. Open source code is typically created as a collaborative effort in which programmers improve upon the code and share the changes within the community. Open source sprouted in the technological...

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Nikkel s Two Cents - UNB IT Governance - Part Two

ITS

Posted: June 17, 2010 5:00:00 AM ADT

Category:


Part II - UNB IT Governance Model IT Governance has five focus areas, ensuring: Strategic Alignment Enterprise IT is aligned with the university’s strategic plan The IT strategic plan sustains and enables goals and objectives of the university The IT strategic plan is multi-year, with short-, medium-, and long-term goals and objectives Value Delivery Mechanisms are in place to ensure...

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Reorganization of ITS Solutions

ITS

Posted: June 17, 2010 5:00:00 AM ADT

Category: Our Community


Office shuffles aren’t the only thing that’s on the move in Solutions. With the merger of Solutions and Enterprise Systems last month, a few changes were made to our reporting structure to reflect the expanded swath of responsibilities from the care and feeding of the servers through the care and feeding of the web … and lots in between. On the one hand, there is system development and support...

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TechSpeak in Translations - Spyware

ITS

Posted: June 17, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Spyware As the name implies, this is software that "spies" on your computer. Nobody likes to be spied on, and your computer doesn't like it either. Spyware can capture information like Web browsing habits, e-mail messages, usernames and passwords, and credit card information. If left unchecked, the software can transmit this data to another person's computer over the Internet. So how does...

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Quote Winner is Made Comic Character

ITS

Posted: June 15, 2010 5:00:00 AM ADT

Category:


Dwayne Brewer correctly answered the call for quote and was immortalized in cartoon format. Keep your eyes peeled on tidBiTS for another chance to guess a quote and be converted to line drawings! The Quote: “Get your feet off my desk, get out of here- you stink, and we’re not going to buy your product.” Author: Joe Keenan- President of Atari responding to Steve Jobs’ offer to sell him...

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The Great ITS Office Shuffle

ITS

Posted: June 15, 2010 5:00:00 AM ADT

Category: Our Community


In case you have been wondering what's been happening around ITS, it's the Great ITS Office Shuffle, when people suddenly find themselves in new offices around the ol' ITS Horseshoe. Early on we saw a shuffle as Tracy Allen shifted around close to the boardroom door.  Jeff Smith had a turn and can now be found next to Dave Totton on Help Desk Row, while Amy received a new roommate as Cheryl...

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Tips and Tricks - Excel Tip 2

ITS

Posted: June 15, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Print Worksheet Column Labels on Every Page For large spreadsheets, repeating titles is incredibly useful.  Both row headings and column headings can be printed on each sheet of the printed document so that you don’t need to keep referring back to the first page that those titles happened to be on. On the Page Layout tab, in the Page Setup group, click Print Titles. On the Rows to repeat at...

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Eduroam - Internet Roaming Around the World

ITS

Posted: June 10, 2010 5:00:00 AM ADT

Category:


As we find ourselves traveling more and more as Students, Faculty and Staff of UNB into the world at large, there is a growing need to keep connected as we do. Getting hooked up to a wireless network while traveling can be frustrating and time-consuming, and for a researcher on the road, it can be crippling to their work. With this in mind, many universities around the world joined together to...

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Nikkel s Two Cents - UNB IT Governance - Part One

ITS

Posted: June 10, 2010 5:00:00 AM ADT

Category:


Good IT governance ensures that enterprise IT functions and processes are aligned with institutional strategic goals and objectives, minimize risk, and are transparent, accountable, well-managed, and responsive to changing needs. Further, governance should foster a culture of user engagement, assessment, and professionalism in all IT areas, including customer support and administrative,...

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Reorganization of ITS Client Services

ITS

Posted: June 10, 2010 5:00:00 AM ADT

Category: Our Community


Within the last few months Client Services has experienced significant growth with the addition of Imaging & Print Services, Desktop Management Group, and Instructional Services. This has required a re-evaluation of the organizational structure to determine if it is still current and effective. The following changes will occur effective June 21, 2010: Desktop Management, Procurement Services,...

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ITS Help Desk Review of the new iPad

ITS

Posted: June 8, 2010 5:00:00 AM ADT

Category:


Integrated Technology Services have recently purchased a new Apple iPad available for testing by all ITS Staff members.  If an ITS staff member is interested in simply testing the iPad out, or if you have suggestions regarding test cases for the iPad, please email Ben Steeves. Our very own Help Desk staff member, Dave Kell, had a chance to test out the iPad and bring it to UNBF Early...

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Retirement Citation for Peter Ruddock

ITS

Posted: June 8, 2010 5:00:00 AM ADT

Category: Our Community


Peter Morgan Ruddock started his career at the UNB Computing Centre in 1979, after earning a Masters degree in Computer Science.  He joined what was then called the User Services group and spent those early years assisting faculty and students develop programming solutions for their research and graduate work. Peter was highly proficient in the programming language APL, the nemesis of many who...

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TechSpeak in Translation - Portal

ITS

Posted: June 8, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


As we have a new portal coming to UNB, this seems like the appropriate time to define what a portal really is: A Web Portal or Public Portal refers to a Web site or service that offers a broad array of resources and services, such as e-mail, forums, search engines, and online shopping malls. The first Web portals were online services, such as AOL, that provided access to the Web, but by now...

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UNB Changing to Kaspersky Anti-Virus Solution

ITS

Posted: June 8, 2010 5:00:00 AM ADT

Category:


Did you know effective June 1, 2010 UNB and members of the NB/PEI Educational Computer Network (a consortium of Universities in New Brunswick and Prince Edward Island) switched to a new anti-virus product called Kaspersky Anti-Virus?  Over the past year a team representing each University issued a Request for Proposals (RFP), evaluated a number of potential solutions, and met with vendors...

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Benefits of the new Windows License Agreement

ITS

Posted: June 3, 2010 5:00:00 AM ADT

Category:


How the Campus Select Agreement benefits UNB: All new computers purchased by UNB are ordered with the Home version of Windows 7, including Macs. These systems are upgraded to Windows 7 Enterprise after they arrive at ITS. Previously, new systems were ordered with Windows 7 Enterprise, which is appropriate for our computing environment. This means a saving of $75; ITS charges back $25 to cover...

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Retirement Citation for Doug Beairsto

ITS

Posted: June 3, 2010 5:00:00 AM ADT

Category: Our Community


Doug Beairsto, our former Senior Technology Strategist here at ITS, retired last month after thirty years with the university. Here is a look at Doug's career with ITS:Doug Alan Beairsto began his career at the Computing Centre in 1980 in the systems group working with mainframe communications. Those were the days when terminals began replacing punch cards and new connections allowed UNBSJ as...

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5 Odd Questions With Amy Urquhart

ITS

Posted: June 2, 2010 5:00:00 AM ADT

Category: Our Community


Name: Amy Urquhart Position with ITS: Web Assistant That means your job is: to coddle the technologically confused If you could pick a new middle name, what would you choose?Well I rather like my middle name, but if I had to choose... Jessika. When you get up in the morning, what's your favourite thing to do?Hit the snooze button. If you could design a new machine, what would it be?A clone...

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Useful on the Internet

ITS

Posted: June 2, 2010 5:00:00 AM ADT

Category: Tips and Tricks, Design Desk, Geek Speak


Not even Stumbleupon can find all the gold out there in the millions of Internet pages, so we've asked our own intrepid staff to find gold in the hills (so to speak). Answering the call this time is Ben Steeves, our Manager of Application Development and Analysis here at ITS. Everyone knows about how Google Docs and LiveOffice let you do "the office thing" on-line, but here are a few free...

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TechSpeak in Translation - CMS

ITS

Posted: June 1, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


CMS or Content Management System A tool for managing content, usually on a Web site, that separates the design, interactivity, and content from one another to make it easier for content authors to provide content.- taken from this article published at About.com One example of the Content Management System is the Cascade CMS we use here at ITS. This system is used not only for our new ITS...

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Project Management Update with Tracy Allen

ITS

Posted: May 20, 2010 5:00:00 AM ADT

Category: Our Community


In April, the Project Management Office sent fourteen ITS staff members for Project Management Fundamentals training in Saint John. I asked a few our our prospective project managers to share a bit about what they learned in this training and how it will be of benefit to ITS. Here's what they had to say. Michael learned that ... "Projects are TEMPORARY and UNIQUE. There are 2 reason for a...

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TechSpeak in Translation - Green Computing

ITS

Posted: May 20, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Green computing or green IT, refers to environmentally sustainable computing or IT. It is "the study and practice of designing, manufacturing, using, and disposing of computers, servers, and associated subsystems—such as monitors, printers, storage devices, and networking and communications systems—efficiently and effectively with minimal or no impact on the environment. Green IT also strives...

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tidBiTS Offers Up Some Productivity Links

ITS

Posted: May 20, 2010 5:00:00 AM ADT

Category: Our Community


1. Online Notepad Replacement If you find yourself using NotePad to strip away annoying text formatting, such as found in Word, you likely get sick of opening the program to paste into. With only so much screen to work with, this is a juggling task. Why not use an online Notepad program? Go to http://editpad.org and do all the same task without the program! 2. Online Spell/Grammar Check Even...

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Guess this Quote

ITS

Posted: May 18, 2010 5:00:00 AM ADT

Category: Our Community


In the offices, the halls, the coffee room, the boardroom and also at home, we are ready to dispense our vast repository of tech trivia when asked. And yet, who really asks? tidBiTS asks! The first person who guesses the following quote will be immortalized in cartoon format as our champion for the month- to be proudly displayed on your door for all to see! Get your thinking caps on and email...

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It is time again for the change to Summer Hours at ITS

ITS

Posted: May 18, 2010 5:00:00 AM ADT

Category: Our Community


We wake in the early morning sunshine and wander off to work at 7:45a.m. We come to see that our 1 hour luncheon is grand, and return to our work for the afternoon, healthy and satisfied. Finally, we putter off home at 4:00p.m. to the siren song of barbecues and back decks. All this begins in on Tuesday, May 25th, so if you need to remain at the old schedule, remember to work out the details...

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Tips and Tricks - Microsoft Office Word

ITS

Posted: May 18, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Select Browse Object – Right Side Bar Ever use the Select Browse Object option found on the bottom right side bar? This is a great tool if you want to browse a longer document’s graphics, tables, footnotes etc. For example: • Click the Select Browse Object button or press Alt+Ctrl+Home • Click the item you want to browse, such as Browse by Table - For more object selections click on...

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tidBiTS is celebrating the May Anniversaries with ITS

ITS

Posted: May 13, 2010 5:00:00 AM ADT

Category: Our Community


1. Greg Merrit - May 23 (10 years) 2. Norma Newman - May 24 (8 years) 3. Jennifer Randall - May 11 (12 years) 4. Adam Seymour - May 25 (4 years) 5. Jeff Smith - May 3 (11 years)

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5 Odd Questions With Rob Faulkner

ITS

Posted: May 11, 2010 5:00:00 AM ADT

Category: Our Community


Name: Rob Faulkner Position with ITS: Client Support Analyst That means your job is: Convincing people that Macs are better than PCs, and iPhones are better than Blackberrys 1. If you turned over a rock, what would surprise you to find there? A set of keys I lost 2 years ago. I still check Kijiji in the off chance someone finds them. 2. What kind of energy source would you use to power your...

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Project Approval in the Budget 2010-2011

ITS

Posted: May 11, 2010 5:00:00 AM ADT

Category: Our Community


In the new 2010-2011 budget there were Non-Space and Alteration and Renovation projects approved! Here are some of the projects earmarked for ITS from the new budget: 1. New hardware for our core network 2. Building network renewal 3. Elimination of network hubs - Phase one 4. Campus wireless network 5. Central backup upgrade 6. Replacement of the enterprise servers 7. A searchable repository...

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TechSpeak in Translation - Defining Cyberinfrastructure

ITS

Posted: May 11, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Cyberinfrastructure consists of computing systems, data storage systems, advanced instruments and data repositories, visualization environments, and people, all linked together by software and high performance networks to improve research productivity and enable breakthroughs not otherwise possible. Like the physical infrastructure of roads, bridges, power grids, telephone lines, and water...

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Congratulating our Help Desk Staff

ITS

Posted: May 7, 2010 5:00:00 AM ADT

Category: Our Community


Three of our intrepid Help Desk staff have run the gauntlet of the Apple exams and come out the other end successfully, adding to their long list of qualifications sought on our behalf. Please help us congratulate the following newly minted ACSPs! Stephen McCallum has recently passed the Mac OS X 10.5 certification exam. As a result, Stephen can now use the title of Apple Certified Support...

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TechSpeak in Translation - VPN Virtual Private Network

ITS

Posted: May 6, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


A network is a group of computers connected through a local area. If your interest is in connecting a computer to a network through the internet you would use a VPN client. The client creates a "tunneled" connection where the information is scrambled through encryption. With this, your computer is now part of the network, as though it were physically connected.

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Pet of the Month for May - Smytty

ITS

Posted: May 4, 2010 5:00:00 AM ADT

Category: Our Community


Meet Pepper Matt Ashfield's cat Smytty- our Pet of the Month for May. Outside of some traumatized toilet paper, he seems nice enough. Nice enough until Matt filled us in, that is: "(This is) a picture of my cat Smytty, named after legendary hockey player Ryan Smyth. His favourite game is to attack my feet as they overhang the bed anytime between 20 and 30 minutes before my alarm is to go off in...

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When It Feels Like Rush Hour

ITS

Posted: May 4, 2010 5:00:00 AM ADT

Category:


Did you know that …course grades are not available to students during the exam period? Or that the highest demand hour of student transcript requests the first day they are released is between midnight and 1 a.m.? Some numbers of interest from this exam period … *April 9th, the first day of exams: -Between midnight and 1 a.m. there were 26 requests -Between noon to 1 p.m. there were 62...

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Peter Ruddock Retirement Party - Friday April 30th from 2-4 p m at the ITS department

ITS

Posted: April 29, 2010 5:00:00 AM ADT

Category: Our Community


Peter, as Director of Infrastructure Services, has made a significant contribution to the daily lives of Students, Faculty and Staff here at UNB. He has overseen critical services such as Desktop Management, Facilities Management and Enterprise Systems here at ITS. Peter will be retiring from the position on Friday, April 30th from 2-4p.m. and we invite you to come, wish him well, and help us...

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Tips and Tricks - Smartphones

ITS

Posted: April 29, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Welcome back to Tips and Tricks with Sherry Rose! This is the first in our series on Smartphones. To be fair, we will offer a tip on both an iPhone and a Blackberry today. iPhone tip #1: Never lose your iPhone again! By registering a MobileMe account you can find your lost iPhone anywhere on a map, and in cases of possible theft, you can remote wipe your iPhone and lock it with a four-digit...

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Online data storage

ITS

Posted: April 27, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


Also called Internet storage or hosted storage, it is a data storage management solution that enables individuals or organizations to store their data on the Internet using a service provider, rather than storing the data locally on a physical disk, such as a hard drive or tape backup.

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The Hours at Imaging Services are Changing

ITS

Posted: April 27, 2010 5:00:00 AM ADT

Category:


Effective May 3, 2010 Imaging & Printing Services will be implementing these new hours of operation: Marshall d'Avrary Hall: 7:45am - 4:30pm Carleton Hall: 8:00am - 4:00pm Both locations will be closed during lunch hour (12:00pm - 1:00pm).

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Imaging and Print Services invites you to join them in wishing Sandra Billing a happy retirement

ITS

Posted: April 22, 2010 5:00:00 AM ADT

Category: Our Community


An open house will be held in Marshall d'Avray Hall, on Friday, April 23, from 2 p.m. to 4 p.m., in Room 301a. (next door to Imaging and Print Services) Come and share your stories & memories of Sandy with us. Refreshments will be served. View this article on the web at //www.unb.ca/news/epublications/view/view.cgi?article=3622*4 From all of us here at ITS, Sandra- congratulations!

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Portfolio Management Update

ITS

Posted: April 20, 2010 5:00:00 AM ADT

Category: Our Community


Have you wondered what’s been happening with Portfolio Management lately? Well, we have been busy with both defining and doing the process at the same time. In brief, our process is to: · Receive a request from internal or external source – soon to be an online form via our new website. · Evaluate the request in consultation with ITS folks based on a number of criteria including:...

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Tips and Tricks - Excel Tip 1

ITS

Posted: April 20, 2010 5:00:00 AM ADT

Category: Tips and Tricks


Welcome back to Tips and Tricks with Sherry Rose! This is the first in our series on using Excel. Quickly Set a Print Area – Page Layout > Page Setup Group > Print Area Instead of printing an entire worksheet when you only need a portion of the information you can print a specific selection on a worksheet by defining a print area that includes just that selection you need. When you print the...

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TechSpeak in Translation - Cloud Computing

ITS

Posted: April 15, 2010 5:00:00 AM ADT

Category: TechSpeak in Translation


As we are a tech organisation for UNB, we are expected to understand the technology we interact with, and the terms that come with it. With our audience in mind, as we cannot all be completely aware of everything in the computing world- we bring TechSpeak in Translation- a service that takes the technical and defines it in terms the rest of us can, and may prefer, to digest. Our first...

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A Reminder from our ITS Office Manager on Personal Reimbursements

ITS

Posted: April 13, 2010 5:00:00 AM ADT

Category: Our Community


As the university’s fiscal year end is Friday, April 30, this is a reminder to have personal reimbursements that you have incurred and travel expense forms processed as soon as possible to assist with yearend processing demands. Thank you, Bobby Jones Office Manager Integrated Technology Services University of New Brunswick Room D-61, Head Hall 15 Dineen Drive Fredericton, NB E3B 5A3 Tel:...

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What s So Great About the Project Management Professional PMP Certification

ITS

Posted: April 13, 2010 5:00:00 AM ADT

Category: Our Community


I know many of you are interested in learning more about project management and you may be wondering whether you should consider making it official by working towards the PMP certification. On April 27, there is a free webinar offered by Global Knowledge, which focuses on explaining 'Why IT Professionals Should Be Project Management Professionals'. For more information or to register, just...

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ITS email SPAM filter tip from ITS Solutions

ITS

Posted: April 8, 2010 5:00:00 AM ADT

Category: Our Community


ITS e-mail systems have always had powerful SPAM and vacation message functions, but configuring them could be a challenge. Both can now be configured easily from within eServices. * For Faculty/Staff and guests, the new SPAM filtering and vacation message capabilities are available by logging into eServices and clicking on eMail/Calendar > eMail Options. * For Students, the SPAM filter is...

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Purchase Order System - for all your departmental purchases

ITS

Posted: April 8, 2010 5:00:00 AM ADT

Category: Our Community


In an effort to maintain proper control of the ITS budget and expenditures, please be advised that where possible, all departmental purchases must be processed through the purchase order system. All requisitions for purchases and work orders along with non PO purchases must be cleared by the Office Manager prior to proceeding with the purchase. All questions about this procedure should be...

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Tips and Tricks with Sherry Rose

ITS

Posted: April 6, 2010 5:00:00 AM ADT

Category: Tips and Tricks


tidBiTS is proud to welcome a new weekly feature, TIPS and TRICKS. These wonderful tidBiTS of information on software come from Client Services Instructor, Sherry Rose. Presently we have a number of TIPS and TRICKS from the Microsoft Office Suite (Word, Excel and PowerPoint) and Sherry has also ventured into the hot new topic of SmartPhones. In the future we can expect TIPS and TRICKS on...

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tidBiTS has called and Edward Hayden answers 5 Odd Questions

ITS

Posted: March 26, 2010 5:00:00 AM ADT

Category: Our Community


5 Odd Questions for Edward Hayden: My Position at ITS is: Client Support Analyst That means I'm amazing at: Amazificationising Now for the odd portion of this bio... 1. What's the weirdest thing someone's asked you to do? This one time at band camp.... No really, people do not generally ask me to do weird things. (Except answer a quiz consisting of odd questions about myself, that is...

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Introducing Alexander Jeffery Smith our new baby for ITS

ITS

Posted: March 25, 2010 5:00:00 AM ADT

Category: Our Community


Another new ITS baby to welcome (what's in the water here?)! Jeff Smith, Manager of Desktop Management here at ITS and his wife welcome a new baby into their lives! Despite just getting over a wicked flu, Jeff is now keeping busy with a very cute little boy who shares his name! Alexander Jeffery Smith was born March 24th, 2010 at 5:46p.m. and weighed in at 9 pounds 6.5oz and was 22 inches in...

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tidBiTS - Tracy Shows How Its Done

ITS

Posted: March 23, 2010 5:00:00 AM ADT

Category: Our Community


If you see Tracy Allen hobbling around this week it's because she did a few extra workouts, at a little higher intensity than normal, this past weekend during the CrossFit - East Canada Sectional held here in Fredericton. Competition was stiff but due to the excellent coaching Tracy receives at CrossFit Fredericton (http://crossfitfredericton.com), she succeeded in qualifying for the Canadian...

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5 Odd Questions With Adam Baker

ITS

Posted: March 18, 2010 5:00:00 AM ADT

Category: Our Community


My Position at ITS is: Systems Analyst That means I'm amazing at: Analyzing systems. :) Ok, well, system administration mostly. Now for the odd portion of this bio… 1. What movie best describes your life? I have no idea... but after a poll of several un-named ITS employees the general consensus is "Night at the Roxbury"... 2. If you were an inventor, what would you invent? A device for...

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A New Baby for Melissa

ITS

Posted: March 15, 2010 5:00:00 AM ADT

Category: Our Community


A new ITS baby to welcome! Melissa Hannah, our intrepid Publications and Communications Coordinator has been teasing and amazing us, as she came in every day to work- right up to the last day! But Friday, March 12, 2010 it finally happened and Melissa and Jay welcomed a new baby boy into the world. At a staggering ten pounds, six ounces, and twenty-two inches long, Nathan's already well on his...

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Want to save big bucks on coffee

ITS

Posted: March 9, 2010 4:00:00 AM AST

Category: Our Community


Competition, Hmmmm? I see it is roll up the rim time at Tim’s. I am sorry to announce that the ITS coffee fund will not be giving away a car this year, but you always win with ITS coffee. While Tim’s gives you a 1 in 9 chance of winning a doughnut, every ITS coffee saves you $1 off the Tim’s price - That is a lot of doughnuts! This little calculator shows how much you save! Save On Coffee...

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5 Odd Questions With Dan Hovey

ITS

Posted: March 8, 2010 4:00:00 AM AST

Category: Our Community


My Position at ITS is: Pressroom Supervisor That means my day: is managing quality Now for the odd portion of this bio… 1. What movie best describes your life? Days of Thunder 2. If you were an inventor, what would you invent? A seventh gear in my stock car 3. What is your favourite outdoor activity? Driving as fast as I can. 4. When in history would you like to have lived? Back when Richard...

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Let s Celebrate

ITS

Posted: March 3, 2010 4:00:00 AM AST

Category: Our Community


In March these special people began their careers with ITS: Joel Goguen - March 27, 2004 (ITS Fredericton) Carly Dawn White - March 18, 2007 (ITS Fredericton) Terrin Thampan - March 25, 2009 (ITS Saint John)

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Pepper - March ITS Pet

ITS

Posted: March 2, 2010 4:00:00 AM AST

Category: Our Community


Meet Pepper, Mary-Lou’s 13 year old Spaniel / Labrador cross. Pepper is a docile dog that loves getting dressed up for almost every occasion, whether it’s Christmas or Halloween. The Mowat family puts a new costume on her every Halloween and this year she was "Super Dog!" Does she look embarrassed or what!

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5 Odd Questions With Wayne Hansen

ITS

Posted: February 25, 2010 4:00:00 AM AST

Category: Our Community


My Position at ITS is: Manager of the Student Technology Centre That means my day: is a revolving door Now for the odd portion of this bio… 1. What fictional character would you most like to be? Sherlock Holmes I suppose. Meeting many interesting characters, lots of travel and never a dull day. 2. What is your most treasured possession? While I'm not really into 'possessions' per say .. If I...

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Intrepid Manager Radio Reports About Sin City

ITS

Posted: February 25, 2010 4:00:00 AM AST

Category: Our Community


Our very own Wayne Hansen, seen in our previous tidBiTS 5 Odd Question story, will be travelling to Las Vegas in a couple of weeks and will be reporting about his trip on his own community radio show! Check out Wayne's radio show, "Departures" on 107.3FM. Tune in @ CFMH.CA Looking forward to it, Wayne!

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5 Odd Questions with Terry Nikkel

ITS

Posted: February 23, 2010 4:00:00 AM AST

Category: Our Community


My Position at ITS is: Associate Vice President That means I spend my day: Having visions Now for the odd portion of this bio… 1) What song always makes you happy when you hear it? Harmony (Elton John) 2) What five things are always in your fridge? Pomegranate juice, eggs, milk, dog food, onions 3) What is the TV show that you can’t miss? 48 Hours (reality show about homicide cases) 4) Where...

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Interior Decorators needed for the lunchroom

ITS

Posted: February 23, 2010 4:00:00 AM AST

Category: Our Community


The lunchroom needs your help! All you HGTV-watching, backseat interior designers come help us make the lunchroom a thing of beauty! We have a host of colour schemes to choose from, and to break from the industrial mold we need your input. Please look at these potential mixes of colour and vote on which scheme tickles your fancy. Most agree that something light and/or colourful needs to...

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5 Odd Questions with Dave Kanary

ITS

Posted: February 18, 2010 4:00:00 AM AST

Category: Our Community


My Position at ITS is: Publications and Communications Coordinator That means I spend my day: deadlifting a good eight million words a day, being a design picasso for ITS, etc.and working hard to try and fill Melissa Hannah's very big shoes! ***************************************** Now for the odd portion of this bio… 1. What fictional character would you most like to be? Druss the Legend......

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Welcoming the new Lancaster baby

ITS

Posted: February 18, 2010 4:00:00 AM AST

Category: Our Community


There's a new member of the ITS babies to welcome! David Lancaster, our intrepid manager with Enterprise Systems now has a new baby in his life. Born February 12, 2010 at 2:18 p.m., the yet-unnamed boy weighs in at 9lbs and is a solid 21 inches long. Way to go Lancasters! David tells us the little tyke has "strong lungs" and is "poopin up a storm", so David is likely wearing earplugs and up...

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Welcome to ITS David

ITS

Posted: February 16, 2010 4:00:00 AM AST

Category: Our Community


If you haven’t met the newest member of the ITS team yet, you should drop by D66 to say hello! David Kanary started yesterday and brings with him communications experience as well as 15 years of graphic design knowledge. He will be filling in for Melissa Hannah (while she is away on maternity leave), as Publications & Communications Coordinator. It is great to have you on the team David!

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Baby Pictures

ITS

Posted: February 11, 2010 4:00:00 AM AST

Category: Our Community


You’ve heard that Ying and Yanjun have welcomed their baby girl Angelina into the world, and now you can see the pictures! Click on the image for a better view of Ying and Yanjun’s small bundle of joy. Congrats again Ying!

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Happy Valentine s Day ITS

ITS

Posted: February 11, 2010 4:00:00 AM AST

Category: Our Community


Valentine’s Day is soon to be upon us! Why not treat yourself and your loved ones to something sweet: Red Velvet Whoopie Pies - get the recipe **A little Valentine's Day Joke** What travels around the world but stays in one corner? ....a stamp

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Reminder to Suggest a New Colour for the Lunch Room

ITS

Posted: February 11, 2010 4:00:00 AM AST

Category: Our Community


Just a reminder: We’re going to be painting the lunch room a new colour, and we’d like your opinion on what colour scheme to use! Some suggestions that have already been made include: Sage green, a shade of happy yellow, peach, or green Please submit your ideas to ITS Admin before February 14, 2010.

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5 Odd Questions with Dirk Lenentine

ITS

Posted: February 9, 2010 4:00:00 AM AST

Category: Our Community


5 Odd Questions with Dirk Lenentine (Photo: Dirk, Carrie (better half), Sienna (da girl), Trent (Trenton, the boy), Ruby (RUFF)) My Position at ITS – Imaging Services is: Digital Printing Technician and Colour Specialist. That means I spend my day: doing what ever needs to be done. :) ***************************************** Now for the odd portion of this bio… 1. What did you want to be...

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Guess Who Turned One Today

ITS

Posted: February 9, 2010 4:00:00 AM AST

Category: Our Community


WebOps (Web Operations) turns 1 year old! WebOps is a successful collaboration between Communications & Marketing and ITS in the development, support and advancement of “the web” at UNB. A few of their accomplishments over the past year: • Two upgrades to the common look & feel of the UNB website (a minor upgrade in March 2009 and a major upgrade in January 2010). • Launched over 40 sites,...

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Bob - February ITS Pet

ITS

Posted: February 4, 2010 4:00:00 AM AST

Category: Our Community


This is Bob, a member of the Nikkel household. Bob is 9 years old, full of energy, and always up for a walk or a ride in the car. He likes to entertain guests, who always fall in love with him after getting over his size—110 lbs.—very loud bark, and investigative nose!

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Celebrating Our Staff - February

ITS

Posted: February 4, 2010 4:00:00 AM AST

Category: Our Community


The following staff members are celebrating February anniversaries for their years of service at UNB. Anniversaries are based on original start dates. • Doug Swift - 24 years • Dirk Lenentine - 10 years • Bobby Jones - 3 years • Chuck Hartford - 2 years

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5 Odd Questions with Terry Soucy

ITS

Posted: February 1, 2010 4:00:00 AM AST

Category: Our Community


Terry Soucy (Photo: Terry and son Noah at Fenway Park in Aug. 2009 ) My Position at ITS is: Systems Analyst, and more specifically, Mail Systems Admin and Directory Services Admin. That means I spend my day: Working with the Linux / Unix team to manage the multitude of Linux and Solaris systems to ensure that users of IT at UNB are able to carry out their day to day tasks. Managing the email...

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Baby Birth

ITS

Posted: February 1, 2010 4:00:00 AM AST

Category: Our Community


Ying and Yanjun are delighted to announce the arrival of their baby girl Angelina. Angelina was born at 1:16 a.m. on Jan. 30, 2010, weighting 6 lbs, 15 ozs. Both Mom and baby are doing well. Congratulations Ying!

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Bored with the Lunch Room

ITS

Posted: February 1, 2010 4:00:00 AM AST

Category: Our Community


Let's spice things up a bit! We’re going to be painting the lunch room a new colour, and we’d like your opinion on what colour scheme to use. If you’d like to see something other than the basic shade of beige every day, then let us know! Be as creative as you like! Please submit your ideas to ITS Admin before February 14, 2010.

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Congratulations Students

ITS

Posted: February 1, 2010 4:00:00 AM AST

Category: Our Community


The following help desk students will be graduating from their respective degree programs this year: Lisa MacKay - Bachelor of Nursing (already graduated) Allen Galloway - Bachelor of Computer Science with a Minor in History Joel Goguen - Bachelor of Computer Science Tony Cook - Bachelor of Business Administration with honors in Human Resources Matthew Marleau - M. Eng in Civil...

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The New myUNB Tell Us What You Think

ITS

Posted: February 1, 2010 4:00:00 AM AST

Category:


As you are no doubt aware, the new myUNB website is now live and it is offering some pretty awesome new features. If you haven’t already checked it out, visit my.unb.ca and test it out. We’ve been getting lots of great feedback on the site, and we’d like you to send us your opinions! Send your comments to myunb@unb.ca.

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ITS Mission and Vision

ITS

Posted: January 28, 2010 4:00:00 AM AST

Category: Our Community, IT Announcements


The new ITS Mission and Vision is finalized and is now posted on the ITS website for all to read - http://www.unbf.ca/its/about/ Thank you to all ITS staff for participating in the task of creating new and exciting statements that are both attainable and measurable. The new ITS Mission and Vision will let the UNB community know what we do on a day-to-day basis as well as where we want to be...

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5 Odd Questions with Jeff Smith

ITS

Posted: January 26, 2010 4:00:00 AM AST

Category: Our Community


Jeff Smith (Photo: Jeff with his daughter Emily and sister Susan) My Position at ITS is: Manager of Desktop Management Services That means I spend my day: managing desktop initiatives related to the labs at UNB (over 1300 managed computers) and software or hardware faculty/staff desktop standards. I also coordinate tier 2 support services and manage projects related to these areas. Now for the...

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The New myUNB - Launching February 1

ITS

Posted: January 26, 2010 4:00:00 AM AST

Category:


myUNB – New Look, New Features – Launching February 1 Check out the new and improved myUNB web page on Monday, February 1 (http://my.unb.ca). There will be a brand new look and some pretty neat features to try. Once you check it out, email myunb@unb.ca to let us know what you think. A lot of ITS staff have been working hard on the new myUNB web page with development, design, focus groups,...

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Some Heavy Lifting

ITS

Posted: January 21, 2010 4:00:00 AM AST

Category: Our Community


Only big guys can lift heavy things, right? Tracy says not! At 5'3" and 125 lbs, she recently set two new personal weight lifting records. Just yesterday, Tracy deadlifted 270 lbs and back in November she pulled off a 200 lb back squat. Compare this to when she started training at CrossFit Fredericton about two years ago and was barely able to deadlift 165 lbs and squat 95 lbs, even after 15...

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Baby News

ITS

Posted: January 14, 2010 4:00:00 AM AST

Category: Our Community


More great news in the baby world at ITS. Another little one will be entering the world in 2010. • Sean and Vanessa McDougall are expecting their first bundle of joy on June 23. • Be sure drop by Ying Zhang's office by Friday to say goodbye. She is beginning her maternity leave on Monday. We'll be waiting on those photos! Congratulations to both families!

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Celebrating Our Staff - January

ITS

Posted: January 14, 2010 4:00:00 AM AST

Category: Our Community


The following staff members are celebrating January anniversaries for their years of service at UNB. Anniversaries are based on original start dates. • Tony Fitzgerald - 36 years • Dan Drummond - 22 years • Lori Murray-Hawkins - 12 years • Scott Chamberlain - 8 years • Annalee Brewer - 6 years • David Lancaster - 6 years • Kevin Dick (Student) - 4 years • Michel...

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Chloe Lady - January ITS Pets

ITS

Posted: January 14, 2010 4:00:00 AM AST

Category: Our Community


Those of you who have heard about Jen's Girls and thought they were children can clearly see they have 4 legs. Meet Chloe (red) & Lady (blue), Jen Randall's 2 and 1.5 year old shelties. They appear to be a little spoiled and definitely run the household! The girls are always filled with an over abundance of energy! They love to go for walks, fight over toys, wrestle on the bed, bark and steal...

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Happy New Year Coffee and Tea Drinkers

ITS

Posted: January 12, 2010 4:00:00 AM AST

Category: Our Community


– Message from Peter Jacobs The new coffee sheet and bill is out for January. You will be happy to read that the price of coffee has dropped to 45 cents a cup (milk for tea remains unchanged at 15 cents). Two years ago, the price went from 40 to 50 cents a cup, as the coffee fund was $500 in the hole. Now that the money has been recovered, the coffee fund is showing a profit, approximately...

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The odds are good for Team New Brunswick

ITS

Posted: January 12, 2010 4:00:00 AM AST

Category: Our Community


Congratulations go out to Rob Faulkner’s (help desk) wife, Lianne, whose curling team has “swept” away the competition. They were undefeated in last week’s provincial tournament, earning them the title of Team NB. This is the third time Lianne has been on Team NB. In 2005, her team won the National Championship and represented Canada in the World Junior championship in Pinerolo, Italy. They...

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Broadway Music Concert

ITS

Posted: January 7, 2010 4:00:00 AM AST

Category:


Check out the ITS fridge door for an “opportunity” to attend a fund raiser concert. The money raised will assist FHS production students as they travel to Scotland this summer to present “The Mikado”. FHS has had a long history of presenting a musical production and are one of a few high schools in Canada selected to attend this world festival in 2010.

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