ITS is implementing Office 365 (O365) for all faculty and staff during the last week of June. Between now and then, many activities will be taking place to ensure a seamless experience when the migration actually begins. O365 is Microsoft’s cloud service providing email, calendar, and personal file storage. UNB students, alumni, and retirees have… Read More »

Background In 2014, ITS signed a contract with Telus to provide mobile phone services to UNB. The model for delivering mobility services changed considerably with the new contract; the Mobility Centre in Head Hall, staffed by Telus and UNB employees, was opened to provide personalized device support throughout the selection, acquisition, use, and de‐provisioning cycle.… Read More »

This summer, ITS and ISS are transforming how we provide technical support at UNB. As part of this, our three Help Desks (UNBF and UNBSJ) will become the UNB Service Desk. Beginning May 31, we will start using our new UNB Service Desk name in all of our communications. Also, in the coming months, we… Read More »

On Sunday, June 4, Colleague (known to most at UNB as Datatel) is being updated to the latest version, Colleague UI5. At the same time, the name ‘Datatel’ is officially being retired at UNB. What does this mean to you? Effective June 4: The URL (link) for Colleague is changing. To access Colleague after June… Read More »

Bell, the Canadian telecom company, was recently the victim of a data breach in which hackers got access to the email addresses of approximately 1.9 million Bell customers. What does this mean to you? If you have an account with Bell, we highly recommend you reset your password immediately to help protect your account from… Read More »

This winter, ITS conducted a survey for faculty and staff on the quality of your IT services at UNB. We’ve since compiled the results into a fun infographic (similar to our infographic for students) to show you what your colleagues across campus think, as well as our plans to improve any areas you think need… Read More »

Over the weekend, criminal hackers released a new strain of ransomware called WannaCry that has since infected an estimated 200,000 computers worldwide. This new security threat spreads itself automatically across all workstations in a network, preventing users from being able to access their data and files.  ITS is taking this risk very seriously and is… Read More »

Introduction SharePoint is a collaboration platform from Microsoft that is used by organizations worldwide to facilitate and enhance internal communications, to organize and control documents and files of all formats, and to enable groups—whether internal or external or both—to work efficiently and easily in a familiar, webbased environment. UNB has deployed SharePoint on a limited… Read More »

Friday, March 3 is the last day faculty and staff can take our survey to give your feedback on the technology services we offer you at UNB. Your feedback is important to us. Complete the survey now (it only takes 5 minutes) and let us know what we can do to make your UNB IT… Read More »

Some departments on campus are receiving phone calls claiming to be from Konica Minolta and requesting personal or UNB information such as departmental account numbers. If you receive a call of this nature, please do not provide any information; instead, hang up or ask for the name of the person calling and a call back… Read More »